Paynimo / TechProcess Payment Services Complaints & Reviews

Jul 18, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Transaction ID: IGAGPFIAR4

The status for the above mentioned transaction is marked as success and the payment for the same was sent to BSNL POSTPaid on[protected] vide merchant reference no: FCDR[protected].

Kindly therefore get in touch with BSNL POSTPaid through whom he has initiated this transaction.

The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Reference No: 43159364

The above mentioned transaction was unsuccessful, Hence the amount was refunded on 17.07.2019 from our end and as per Bank TAT the same will be credited into your account within 5-7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 12, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID[protected] /[protected] /[protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L87089_TIRUPPUR CITY MUNICIPAL CORPORATION on[protected] .

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Jul 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

TPSL ID:[protected]
Bank ID:[protected]
Merchant ID: DD2019062815291937999605

The status for the above mentioned transaction is marked as success and the payment for the same was sent to the Dream 11 dot com on[protected] .

Regards,
Kajal Kumbhar,

Customer Service

Ingenico ePayments India Pvt. Ltd.here

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Transaction ID:[protected]

The status for the above mentioned transaction is marked as success and the payment for the same was sent to Dream 11 dot com on[protected] vide merchant reference no: DD2019062815291937999605

Kindly therefore get in touch with Dream 11 dot com through whom he has initiated this transaction.

The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 10, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

TPSL ID:[protected]
Bank Reference No:[protected]

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 10, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

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Credit CardsPaynimo / TechProcess Payment Services tution fee paid to ideunom - payment details not received
Paynimo / Techprocess Payment Services — tution fee paid to ideunom - payment details not received

1 Review
Chennai, Chennai District, Tamil Nadu, India
Pon Jayakumar on Jul 10, 2019


Sir, i have paid admission and 1st year tuition fee rs.7175/- to the ideunom, indian bank a/c. Online transferred on 04.07.2019 at 19.03 hrs. Amount deducted from my sbi credit card account. But payment details not received. Student name: m. Mathankipriya reg. No. A19101ucr6101. Kindly send me the transaction details as a proof of payment. Thank you,
Complaint Status
[Jul 10, 2019] Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Paynimo / TechProcess Payment Services Customer Care's response, Jul 11, 2019
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 10, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference Number: [protected]
Merchant Reference Number: FCDR[protected]

The above said transaction is failed and the same instruction has been sent to your bank on[protected].

As the same was Netbanking Transaction, as per the banks TAT same will be refunded with 3 to 4 working days in your account.

In case it is a Card Transaction, as per the banks TAT same will be credited within 5 to 7 working days in your account.

Regards,
Customer Service.
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 10, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No: [protected]

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 09, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No:[protected]

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 3-5 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 01, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

TPSL ID:[protected]
Bank ID: 17913087
Merchant ID: 797974

The status for the above mentioned transaction is marked as success and the payment for the same was sent to the TUTICORIN CITY MUNICIPAL CORPORATION on[protected] .
Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 28, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID :
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 24, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

With reference to your email kindly share us date of transaction for us to do needful for you.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 25, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We have checked and found only 1 transaction at our end for which the status of the given transaction is marked as success and the payment for the same has been sent to Dream 11 dot com on[protected] .

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 27, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID to trace the transaction from our end.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 24, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 24, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 24, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No:[protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L141162_Muthoot Finance Ltd App on[protected] and the payment is updated at their end with the ref. no: 20190618T[protected]U1190422

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 21, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Reference ID:[protected]

The status for the above mentioned transaction was refunded[protected] from our end as per the banks TAT it will be created in your account within 7 working days .

Regards,
Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 20, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jun 20, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Reference ID:[protected]

The status for the above mentioned transaction was refunded[protected] from our end as per the banks TAT it will be created in your account within 7 working days .

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)