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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 41

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O
Onkar1
from Mumbai, Maharashtra
Jun 16, 2019
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Address: Sion, Mumbai City, Maharashtra, 400022

Hi,
I paid my fee amount through debit card on 15th June 2019 11:36 am and the amount was deducted from my bank account,
but not reflected on the site.
Kindly, look into the matter and inform me about the payment. If not paid to the recipient kindly initiate refund.
The amount was deducted but the college site does not show the amount paid. Kindly reply as soon as possible.
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Jun 16, 2019
Updated by Onkar1
Hi,
I paid my fee amount through debit card on 15th June 2019 11:36 am and the amount was deducted from my bank account,
but not reflected on the site.
Kindly, look into the matter and inform me about the payment. If not paid to the recipient kindly initiate refund.
The amount was deducted but the college site does not show the amount paid. Kindly reply as soon as possible.
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    A
    Arj191
    from Mumbai, Maharashtra
    Jun 15, 2019
    Resolved
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    Resolved

    Hi,
    I paid my fee amount through net banking on 15th June 2019 9:36 am and the amount was deducted from my bank account,
    but not reflected on the site.
    Kindly, look into the matter and inform me about the payment. If not paid to the recipient kindly initiate refund.
    The amount was deducted but the college site does not show the amount paid. Kindly reply as soon as possible.
    Jul 22, 2019
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Jun 18, 2019
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

    TPSL ID:
    Bank Reference ID:
    Merchant transaction ID:
    Transaction Amount:
    Transaction Date:

    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

    Regards,

    Kajal Kumbhar,

    Customer Service

    Ingenico ePayments India Pvt. Ltd.

    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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      S
      sharifa parkar
      from Delhi, Delhi
      Jun 11, 2019
      Resolved
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      Resolved

      Sir/ madam
      I have paid tata sky reacharge onlilne from mahatashtra bank for rs. 550/-
      The amount was deducted from my account, but transaction is not processed.
      Error msg is showing.
      My tata sky account is now deactivated.
      Details of the transaction are:
      Tata sky id :[protected]
      Rs.:550/-
      Timing : last night (12:03)
      Plz help me out

      (Name: sharifa parkar)
      Jul 17, 2019
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Jun 11, 2019
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,

      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

      TPSL ID:
      Bank Reference ID:
      Merchant transaction ID:
      Transaction Amount:
      Transaction Date:

      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

      Regards,
      Customer Service
      Ingenico ePayments India Pvt. Ltd.
      (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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        C
        Charan Croxter
        from Delhi, Delhi
        Jun 11, 2019
        Resolved
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        Resolved

        Address: #A28, 5th cross sathymurthy road, R.S palya , kammanahalli, Bangalore -33, 560033

        I am Charan here, from kammanahalli, Bangalore ! I had made a online money transaction for Bajaj loan from my Indusland bank account ! There was an issue saying that unanthorised access denied but my amount of rupees 1950 was been deducted from my bank account ! So check what problem was that and inform me and please kindly repay my amount as soon possible so that I can pay my loan amount properly without any delay
        +1 photos
        Jul 18, 2019
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Jun 17, 2019
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Customer,

        This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

        TPSL ID:
        Bank Reference ID:
        Merchant transaction ID:
        Transaction Amount:
        Transaction Date:

        In case the amount debited from your account, kindly provide us the updated bank statement for the same.

        Regards,
        Customer Service
        Ingenico ePayments India Pvt. Ltd.
        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
        I have make a payment of amount Rs5150
        My payment id is[protected]
        Transition is success but not update in school.kindly reply

        money transaction failure - Comment #3460496 - Image #0
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          S
          sri nani tiles gallery
          from Hyderabad, Telangana
          May 30, 2019
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          Sir,
          I have paid trade licese renewal fee onlilne from canara bank for rs. 11100/-
          The amount was deducted from my account, but transaction is not processed.
          Error msg is showing.
          Details of the transaction are:
          Trade license tin no.[protected]
          Ref no. Techproc[protected]
          Rs.:11100/-
          Name: tadicherla padmavathi

          Pl. Check and solve the problem
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          I have bought one thing on the Quikr. Money is also cut off from my bank but showing the transmission failed
          I am bunny kuruba studying in saveetha school of engineering I paid my college fee but the amount has been debit but it showing again to pay so I request you check again. i will provide the transaction I'd SBIDrCard X5533 used for Rs601.42 on14Jun19 at70020314 Txn#614863

          trade license renewal fee payment failed - Comment #3461447 - Image #0
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            R
            rajusanap123
            from Gulbarga, Karnataka
            May 28, 2019
            Resolved
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            Resolved

            Address: 431517

            Dear sir,

            I had paid the electricity bill through online payment gateway via mahavitaran app on date 23rd may 2019 in the morning 06.00 am.

            Transaction was failed but amount of rs. 660 /- were deducted from my bank account (Bank of maharashtra) (Transaction details - msedcl transaction no :[protected]

            Kindly check the issue and reissue the amount deducted to my bank account.

            Thank you.
            Jul 4, 2019
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            May 29, 2019
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

            Bank Reference ID:
            Merchant transaction ID:
            Transaction Amount:
            Transaction Date:

            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

            Regards,

            Customer Service

            Ingenico ePayments India Pvt. Ltd.

            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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              S
              Spersident
              from Mumbai, Maharashtra
              May 25, 2019
              Resolved
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              Resolved

              Address: VILL. + P.O. - BARIYARPUR, P.S. - SITAMARHI, Sitamarhi, Bihar, 843302

              Sir we summit the lnmu ug form after final submission. Ee go to payment after filling card detail and otp payment debited from my debit card successfully but in lnmu site payment not confirmed and go to payment option is given till now. Today 25/05/2019 is last date for online submission of application. Please help me sir. I shall be honestly obliged for this kind act.
              +1 photos
              Jun 27, 2019
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              May 27, 2019
              Updated by Spersident
              Please help me sir quickly .
              I need refund we have done another payment due to lack of filling form time.
              Verified Support
              May 27, 2019
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              We are unable to trace the records on the basis of given details.

              Kindly provide us the Techprocess Payment ID by co-ordinating with your bank to trace the transaction from our end.

              If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

              Regards,
              Customer Service
              Ingenico ePayments India Pvt. Ltd.
              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd
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                B
                Bharathi@93
                from Chennai, Tamil Nadu
                May 23, 2019
                Resolved
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                Resolved

                Hi sir/mam,

                I have done online payment for MBA exam fee of Rs. 2210 on 19 May 2019 using my axis bank debit card through Indian Bank via paynimo gateway system. E-receipt has not generated but the amount has been debited from my debit card. Its been more than three days but amount is not refunded to account yet. Please check and do the needful at the earliest.

                Reference number: 190519
                +1 photos
                May 24, 2019
                Complaint marked as Resolved 
                Nothing has been done to resolve the problem..still the amount has not been refunded
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                May 25, 2019
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Customer,

                This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                Bank Reference ID:
                Merchant transaction ID:
                Transaction Amount:
                Transaction Date:

                In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                Regards,

                Customer Service

                Ingenico ePayments India Pvt. Ltd.

                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                May 25, 2019
                Updated by Bharathi@93
                Transaction amount:2210
                Transaction date:20.05.2019
                Reference id:190519

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                  V
                  Vijayaraghavan Muniyasamy
                  from Chennai, Tamil Nadu
                  May 22, 2019
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600040

                  This is vijaya raghavan. Today i ordered some pc parts from md computers using email id s. R. [protected]@gmail.com i order amount 49519 indian rupees using the credit card. But during the transaction, after otp submission server problem occurred please refer below image file. I waited half an hour the payment request is processing only. My amount not credited to merchant. But the amount debited from my bank account. For your reference, i will provide my transaction details. Please check below details provide solution as soon as possible. Please revert the amount to my bank account. Mdcomput[protected]:22:23:09.
                  May 22, 2019
                  Complaint marked as Resolved 
                  Merchant solved the problem
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Dear Team
                  I have booked movie tickets through book myshow, payment processed through paynemo
                  Money is debited from my account, but further transaction is failed.so I booked tickets again this time transaction is successful.but previous transaction money is debited from account.
                  Transaction reference no is[protected]igageuigf8
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                    S
                    shankar art
                    from Madhubani, Bihar
                    May 21, 2019
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                    Address: LALIT NARAYAN MITHILA UNIVERSITY, Darbhanga, Bihar

                    I have applied lalit narayan mithila university ba part 1 form filling payment decucted from atm amount 410. Rs. On 16/5/19. A/c no-[protected]. Kindly credit to university or return to account. Kindly return ascearly as possible. I yhink pay nimo is not a successfull service provider. If student have to sufffer huge problem then who is take the responsibilitie.
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    My payment deducted bay card payments
                    I m pay Bajjaj finens but bank statement show mutual funds.my no mutual funds a/c.my deducted amount 2233 rs

                    payment deducted from account - Comment #3438077 - Image #0
                    Techproc[protected] clintcode
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                      G
                      Gssuresh Babu
                      from Bengaluru, Karnataka
                      May 20, 2019
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                      Address: 164/B 3rd Main 5th Cross 'C" Block JP Nagar, Mysore 570031, Mysore, Karnataka, 570031

                      It is to intimate the payment of keb bill rs.1449/- (Chamundeshwari electricity, mysore) has been made through tech process from icici bank. The account id: [protected] and rr no. Jpeh111. The above said amount is deducted from bank account but not updated in cesc portal due to network problem. If it is not credited to cesc portal, please refund the amount to my icici bank account and replay back early.
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                        I
                        Islamkpt
                        from Kolkata, West Bengal
                        May 20, 2019
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                        I have made an online transaction through your portal rs 688.42 on 27th march 2019 for guwahati university 2nd semester examination fees the payment was failed but money debited from my account, then i paid 2nd time and that transaction was successful, but the first payment was not refunded to me, please look into my case

                        Transaction no.[protected]/[protected]
                        Rupay debit card ubi
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                          R
                          ragasga
                          May 19, 2019
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                          Address: 403516

                          Hello, I made a payment through https://www.Paynimo.com on 19th May 2019 and did not receive any acknowledgement or receipt.
                          1) What information would you need from me to provide me the acknowledgement?
                          2) I used Axis bank visa debit card to may the payment
                          3) I got an email from the Axis bank that the payment was done.
                          Kindly help me.

                          Sagar
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Resipt not recevid

                          no acknowledgement or receipt received for payment - Comment #4069503 - Image #0
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                            S
                            Sujithdear
                            from Chennai, Tamil Nadu
                            May 17, 2019
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                            Address: Papathi colony,7A/28 Keela kotha street, Thiruvarur, Tiruvarur, Tamil Nadu, 610001

                            My name is sujithra. M, i paid my distance education first semester exam fee through your online payment process... I used my indian overseas bank debit card as on 17.05.19 (Rs.486.00), to paid my college exam fees.. The amount was debited but shown gateway error... The university also not received that amount yet.. My parents not able to paid my fees again.. Please kindly consider my queries and recredit my amount sir.. Please help sir..
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                              B
                              Bhavana chavali
                              from Mumbai, Maharashtra
                              May 15, 2019
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                              I have done transaction on 13 may 2019 through tech process gateways by patm wallet to pay loan amount of 10000 so the amount is debited from my wallet and not credited to the muthoot finance so please kindly refund the amount to my account as soon as possible it is very important to pay the loan amount by 25 may I am in very big problem please help me as my father passed away one month back I needed this money very urgently as there is no source of income present the only way is to refund my amount please help me
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                G
                                Gaurav Mak
                                from Mumbai, Maharashtra
                                May 14, 2019
                                Resolved
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                                Resolved

                                Address: Kacheri chauraha jhansi, Jhansi, Uttar Pradesh, 284002

                                Dear team
                                Today i have done transaction for muthoot finance for amount rs 38379.50against loan ac muthoot 1821-MWS-604
                                From Axis Bank through paynimo gateway Amount is debited but transaction failed.please settle soon.
                                Payment deduction message attach for your refrence

                                PLEAS SETTLE THIS TRANSACTION SOON THIS BIG AMOUNT FOR ME.I CAN'T WAIT LONG TIME

                                Tnx detail
                                (Payment failed ECOM PUR/ Paynimo/MUMBAI/ mutual fund/140519/11)

                                REGARDS
                                GAURAV MAKHIJA
                                MOB [protected]
                                +1 photos
                                May 14, 2019
                                Complaint marked as Resolved 
                                Mail id : [email protected] Mob: 8953468507
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                May 14, 2019
                                Updated by Gaurav Mak
                                Not resolved
                                Verified Support
                                May 16, 2019
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Sir/Madam,

                                TPSL ID:[protected]
                                Bank Transaction ID: [protected]

                                The status for the above mentioned transaction is marked as success and the payment for the same was sent to Muthoot Finance Ltd App on Muthoot Finance Ltd App vide merchant reference no: 20190514T[protected]d8U365076

                                Kindly therefore get in touch with Muthoot Finance Ltd App through whom he has initiated this transaction.

                                The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

                                Regards,

                                Customer Service

                                Ingenico ePayments India Pvt. Ltd.

                                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                  J
                                  jammeema
                                  from Chennai, Tamil Nadu
                                  May 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: MUTHIAH MUDALI STREET, Chennai, Tamil Nadu, 600021

                                  Today (10.05.2019), I have paid a Madras University exam fees through paynimo payment gateway. My money was paid through mobiwik wallet and the money amt Rs.496.57/- was deducted but suddenly the page showed error message like "SESSION EXPIRED".

                                  Transaction id :[protected]
                                  Payment through : Mobiwik Wallet
                                  Education Institution: MADRAS UNIVERSITY OF DISTANCE EDUCATION
                                  REG MOB.NO: [protected]
                                  +1 photos
                                  Jun 15, 2019
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2019
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Team,

                                  TPSL ID:[protected]
                                  Merchant Reference no:- E[protected]

                                  This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same will be sent to the merchant Madras University on[protected].

                                  With reference to your query regarding your online transaction you are requested to kindly contact the merchant Madras University through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                                  Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                                  Regards,
                                  Customer Service,
                                  Ingenico ePayments India Pvt. Ltd.
                                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                  Balance deducted but Payment not done

                                  failed to generate payment receipt - Comment #3432798 - Image #0
                                  Today i want to book a tickets for Bus {MSRTC}.
                                  But transc. Is completed and i didn't get any ticket from MSRTC this happend 2 times so please refund my money back ...
                                  I have attached here a proof of transc.1St from PhonePay and 2nd Google Pay.
                                  And another photo shows my bank account entries.

                                  failed to generate payment receipt - Comment #3433166 - Image #0
                                  failed to generate payment receipt - Comment #3433166 - Image #1
                                  Sir/ madam,
                                  I make my municipality LBS fees on tnurbanepay.tn.gov.in through canara bank net banking yesterday but amount has debited in my bank account but bill not generate please help me to generate bill

                                  failed to generate payment receipt - Comment #3433171 - Image #0
                                  logubuildres's reply, May 15, 2019
                                  payment window
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                                    H
                                    Henry Johnson
                                    from Mumbai, Maharashtra
                                    May 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: M-35/1394 kurinji nagar Sivagangai, 630561

                                    Dear sir,
                                    I was paid my examination fees on 06/05/2019 (Rs 2210) of madras university through the paynimo gateway. Amount was debited from my account but i didn't get any acknowledgement and the same exam fees was not paid to the university account also. Please kindly refund my amount or paid to the university account. Kindly reply me sir. Below i mentioned the bank reference numbet, card details, account details and date of transaction.
                                    Exam fees paid for my mba-hr course and my roll no is - a18105pbr6028.
                                    Account details:
                                    Name - a. Arockiamary
                                    Acc no - [protected]
                                    Branch - sivagangai
                                    Bank reference no[protected]
                                    First 6 digits and last 4 digits of cards[protected]
                                    Date of transaction-06/05/2019.
                                    Jun 13, 2019
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    May 08, 2019
                                    Updated by Henry Johnson
                                    Dear sir,
                                    I was paid my examination fees on 06/05/2019 (Rs 2210) of madras university through the paynimo gateway. Amount was debited from my account but i didn't get any acknowledgement and the same exam fees was not paid to the university account also. Please kindly refund my amount or paid to the university account.
                                    Bank reference no[protected]
                                    Verified Support
                                    May 10, 2019
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    We are unable to trace the records on the basis of given details.

                                    Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

                                    Regards,
                                    Customer Service
                                    Ingenico ePayments India Pvt. Ltd.
                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                      S
                                      Shibi S
                                      from Ernakulam, Kerala
                                      May 9, 2019
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                                      Address: 4th st,Lakshmipuram main road, 600056

                                      Hi sir/mam,

                                      I was paying rs.4254.48 as my mba examination fees to madras university through indian bank via hdfc credit card transaction linked with paynimo gateway system on april 24.10.2018. The payment gateway page was loading for a long after giving the otp for the final e-receipt.. It was not generated but the amount has been debited from my account.

                                      Kindly resolve this issue almost 6 month waited, amount not re-funded

                                      Shibi s
                                      [protected]
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      May 10, 2019
                                      Updated by Shibi S
                                      Not yet resolved
                                      I made the payment amount rs-4249 for bajaj finance emi . But he call again to not received payment

                                      paynimo amount refund/failed transaction - Comment #3433326 - Image #0
                                      paynimo amount refund/failed transaction - Comment #3433326 - Image #1
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                                        sathya prakkash
                                        from Chennai, Tamil Nadu
                                        May 7, 2019
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                                        Address: Chennai, Tamil Nadu, 600001

                                        Dear sir

                                        I have paid my university examination fee of rs. 800+gst on 06.05.2019 through your payment process. My account debited with the above said amount,. But i didn't receive the receipt to submit the same in madras university. Kindly advise as my account number ends with 24153 with card no ends with 0604 belongs to south indian bank. Urgently trace the payment and ensure that it is submitted to university, kindly do the needful.
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        May 13, 2019
                                        Updated by sathya prakkash
                                        i did not receive any information about my payment to madras university till now.
                                        Balance deducted but Payment not done
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