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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 49

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P
purnendu mukherjee jamshedpur
from Jugsalai, Jharkhand
Sep 29, 2018
Resolved
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Resolved

Address: East Singhbhum, Jharkhand, 831003
Website: J B V N L

We have paid to j b v n l e bill from pnb golmuri branch. Jamshedpur. Dated 16.09.2018 with ref. No. Techproc/[protected]/[protected]/e bill of rs. 4061.00
And techproc/[protected]/[protected]/e bill of rs. 1474.00.
But still date not in our e bill site nor amount return to our bank account.
So please inquire the matter and clear the matter.
Thanks.
Purnendu mukherjee.
Cell no m[protected]
Mail. [protected]@homesquare.co.in
Nov 1, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

TPSL ID:[protected]/[protected]

This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Jharkhand Bijli Vitran Nigam Limited New on[protected] vide reference no: 5435b9dff3620e951270 / 3985b9e035123aa57379 .

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd
Sir, my consumer no. is RRL10673 for jharkhand bijli vitran nigam ltd.
Using my upi id [protected]@paytm i made my bill payment of 20966 through techprocess, transaction was succesfully processed but after 5 min i didnt get the receipt or bill and it show portal time out ..

Upi refernce no.[protected] ..

Kindly refund my money ..recived a msg that my account is debited and other account credied but jharkhand bijli has not received my payment ...
Kindly refund my 20966 rs

jharkhand bijli vitran nigam limited e bill payment - Comment #3309684 - Image #0
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    S
    Shravan Kumar Dube
    from Allahabad, Uttar Pradesh
    Sep 28, 2018
    Mar 29, 2023
    This thread was updated on Mar 29, 2023
    Resolved
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    Resolved

    Address: Mirzapur, Uttar Pradesh, 231001

    Dear sir mr manish. Kumar ne bank ka karmchari batakar. Mere debit card &otp ke madhyam. Se10000rs zeta tpsl me transfer kar liya please help me&return my mony. Debit ka time 10:05am date-26/09/2018 transaction no - sbipg[protected] fraud ka mob no -[protected] please sir help me i am very hopeless. God bless you. Sir i also sent a email through sbi please solve my problem
    Oct 30, 2018
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Sep 28, 2018
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Sir/Madam,

    We are unable to trace the records on the basis of given details.

    Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

    Regards,
    Customer Service
    Techprocess Payment Services Pvt Ltd
    I had Recharged my tatasky DTH through my corp net banking on through tech process payment gatway OTC no[protected] on 13.09.2018. Till now ist has not been credited to the tatasky nor it has been returned to my account..
    Pl see to this matter
    Ramakrishna

    fraud with me 10000 rs debited with my debit card - Comment #3225653 - Image #0
    Techprocess has done fraud with me .I remitted Rs. 558.82 on 11.5.22 for mango purchase but till date I have neither received mangoes nor refund
    Hello Sir, I have made a payment of 8543₹ using the link shared by paynimo on behalf of HDFC Ltd for payment of EMI. After making the payment the transaction is showing with Bharti Airtel instead of HDFC whereas during processing it was showing HDFC Ltd only. I'm wandering around and don't know what happened? Please help to clarify the transaction is made correct or it's a fraud/scam.
    Thanks,
    Rahul Kumar

    fraud with me 10000 rs debited with my debit card - Comment #4096070 - Image #0
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      D
      diptanu datta
      from Agartala, Tripura
      Sep 27, 2018
      Resolved
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      Resolved

      Address: 799289

      Sir i m an insurance seller. On[protected] i have deposited the sum of rs 35000/- to national insurance. The amount deducted from my account but not credited to my national insurance account. Please help me sir. I am suffering from severe heart disease. My journal number is - [protected] tech process/21189 - national
      My bank-cbi
      Branch-ambassa
      Debit a/c number - [protected]
      Ac holder name - diptanu datta
      Ifsc - cbin0284442
      My insurance office code[protected]
      Name - sarala motors
      Address - ambassa dhalai tripura

      I have paid the amount through net banking
      Nov 3, 2018
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2018
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,

      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

      Bank Reference ID:
      Merchant transaction ID:
      Transaction Amount:
      Transaction Date:

      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

      Regards,
      Customer Service,
      Tech Process Payment Services Ltd.
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        T
        Target Target
        from Arakkonam, Tamil Nadu
        Sep 26, 2018
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu
        Website: textbookcorpoeation.tn.in

        Respected sir, I was purchased books from your website and I was paid Rs.301 in my debit card and debit in my account but not received invoice and also receipt from VK-TEXTBK.
        my order no:TBC18TA359381
        Order date:26/09/2018
        Time of order:05:57:41
        Payment mode:debit card visa
        Bank name : Iob
        kindly update my order and send me or refund to my account no:[protected]
        Ifsc no:IOBA0000996
        D.THANGARASU
        bank:IOB
        Thanking you
        +1 photos
        Oct 28, 2018
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Sep 26, 2018
        Updated by Target Target
        Respected sir, I was purchased books from your website and I was paid Rs.301 in my debit card and debit in my account but not received invoice and also receipt from VK-TEXTBK.
        my order no:TBC18TA359381
        Order date:26/09/2018
        Time of order:05:57:41
        Payment mode:debit card visa
        Bank name : Iob
        kindly update my order and send me or refund to my account no:[protected]
        Ifsc no:IOBA0000996
        D.THANGARASU
        bank:IOB
        Thanking you
        Verified Support
        Sep 27, 2018
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

        Regards,
        Customer Service
        Techprocess Payment Services Pvt Ltd
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          S
          Siva Rama Prasad Tumati
          from Kumta, Karnataka
          Sep 26, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500084

          I chose tech process on bsnl portal to pay my monthly bill of landline phone using my debit card

          I got following messages on my mobile

          "pos transaction of rs.1190/- is done on card xxxx"

          Your payment of rs.1190/- is failed on bsnl portal.
          Reason: pme10023-rejected by paysecure

          This is what my banker provided about the transaction

          [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00

          Amount is deducted from my account but not remitted to bsnl

          Hence i want refund of rs.1190/-

          Regards
          Prasad tsr
          Advocate
          Nov 22, 2018
          Complaint marked as Resolved 
          Company is not responding except sending a standard mail saying they are not able to process due lack of details, in spite of furnishing all the required details. After that no response what so ever - no phone calls at all
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2018
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          We are unable to trace the records on the basis of given details.

          Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

          Regards,
          Customer Service
          Techprocess Payment Services Pvt Ltd
          Oct 29, 2018
          Updated by Siva Rama Prasad Tumati
          Paynimo / TechProcess Payment Services Complaint Status Update [ID: 2055936]

          This is what the banker provided

          [protected] POSTXN / RUPAY / Portal BSNL TPSL /803037 - Rs.1190.00

          Amount is deducted but not remitted to BSNL
          Oct 29, 2018
          Updated by Siva Rama Prasad Tumati
          How is this complaint marked as Resolved on October 27, 2018?
          What is the conclusion?
          Is the amount remitted back to my account?
          The Bank reference ID is

          [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00
          I provided the information required by you long back.
          There is no response
          What is the status of my complaint
          How much time is required to respond?
          It i since two months that I submitted complaint.
          I provided the details sought by you
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            I
            iqbal123bb
            from Tezpur, Assam
            Sep 25, 2018
            Resolved
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            Address: 784101

            Dear Sir
            I pay INB TECH_BILJUN Payments 1861.24 exam fee for Guwahati University on dated 25/09/2018 in the morning time but status is pending till now. I pay the amount from netbanking, Referfere no is[protected]CH90635715 TRANSFER TO[protected]
            Therefore I request you kindly update my payment
            Thanking you
            Student Name :- SOYTONARAYON TANTI
            Registration No :[protected]
            Roll No. :- UA[protected]
            +1 photos
            Oct 28, 2018
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2018
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Sir/Madam,

            TPSL ID:[protected]

            This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Gauhati University on[protected] vide reference no: EF_[protected]_613122 .

            Regards,
            Customer Service
            Techprocess Payment Services Pvt Ltd
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              S
              samim1990
              from Kolkata, West Bengal
              Sep 24, 2018
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              Address: Murshidabad, West Bengal, 742308
              Website: www.viaworld.in/agent

              Sir

              Ref;
              Account no : [protected]
              Name-m/s sharib tours and travels
              Axis bank

              I have recharged my via/ebixcash wallet for rs.4470/- on 24 sep 2018 at around approx 09.54 pm. The amount is debited from my account but my wallet has not been credited.

              Business channel : viaworld.in/agent
              And transaction id is : inb/[protected]/techprocess solution ltd/
              Kindly recharge my respective wallet or refund my amount of rs.4470/-
              I had paid my payment through paynimo using axis bank net banking. So kindly refund the debited amount.

              Thanking you,

              With regards,
              Samim ahmed
              Proprietor,
              Sharib tours & travels
              Via agent id - frag5453889
              Mobile - [protected]
              Oct 27, 2018
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2018
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              We are unable to trace the records on the basis of given details.

              Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

              Regards,
              Customer Service
              Techprocess Payment Services Pvt Ltd
              Verified Support
              Sep 26, 2018
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              TPSL ID:[protected]

              This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to UPPCL NB on 19.09.2018 vide reference no: 180920181741048658954981 .

              Regards,
              Customer Service
              Techprocess Payment Services Pvt Ltd
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                H
                Hari Prakash Balasubramaniam
                from Tirunelveli, Tamil Nadu
                Sep 22, 2018
                Resolved
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                Resolved

                Date : 19.09.2018

                Time : 09.09 pm

                Payment to : online fees exam fees to avinashiligam institute of home science and higher eduction, coimbatore. Tamil nadu.

                Payment challan number : 18184502

                Amount debited : rs. 1491.30

                The above mentioned amount was debited in my bank of baroda sb account bearing the number [protected] in tirupur / tamilnadu branch. But it was not credited to institute account and it shows transaction failed. Same time was not reversed to my account. Please confirm.
                Oct 23, 2018
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Sep 22, 2018
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Customer,

                TPSL ID:[protected]
                Bank Reference No: 96282180

                The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 3 working days.

                Regards,
                Customer Service
                Techprocess Payment Service
                Paynimo / TechProcess Payment Services Complaint Status Update [ID: 2055936]

                This is what the banker provided

                [protected] POSTXN / RUPAY / Portal BSNL TPSL /803037 - Rs.1190.00

                Amount is deducted but not remitted to BSNL
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                  V
                  vijaytx
                  from Khagaria, Bihar
                  Sep 21, 2018
                  Resolved
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                  Address: 834010

                  Dear sir/madam,
                  I have paid jbvnl electricity bill for Rs.1263/- for the month of August, 2018 through online payment mode of jbvnl website on 21.09.2018. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor has it been return back to my bank account. My consumer no. - B1322; of sub-electricity office at Kokar, Ranchi. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as “Reference No. for Jharkhand Bijli Vitran Ni transaction of Rs. 1263.00 from A/c on 21-Sep-2018 is CH90450113 ". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.com
                  Regards.
                  Kalawati Devi
                  Oct 28, 2018
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2018
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Sir/Madam,

                  We are unable to trace the records on the basis of given details.

                  Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                  Regards,
                  Customer Service
                  Techprocess Payment Services Pvt Ltd
                  Sep 26, 2018
                  Updated by vijaytx
                  22-Sep[protected]Sep-2018) - TO TRANSFER INB TECH_JHBVNL Payments [protected]CH90450113 TRANSFER TO[protected] Rs. 1, 263.00

                  Make an Transaction for My Bajaj Finance loan on 19-sep-2018 at 17:08 PM but got a Error after the Submitting. amount has been debited from my Account. (Transaction Id which i got from the My SBI Account is: IGAEJVRKE7)

                  payment services transaction failed but amount deducted - Comment #3220047 - Image #0
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                    A
                    ak7777
                    from Nagpur, Maharashtra
                    Sep 18, 2018
                    Resolved
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                    Resolved

                    Address: Nagpur, Maharashtra, 440022

                    I was pay paying siti broadband network bill rs1120 on 17 th september 2018 through paynimo gateway. My money was deducted and did not get confirmation message of bill paid. Now siti networks asking me again to pay the bill. I got the message from the bank that 1120 rs has been withdrawn from your account.

                    I checked my bank transaction & amount is deducted from my account but the bill amount is still pending (Not paid).

                    Please take the necessary action
                    Help me!!!
                    Oct 19, 2018
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 18, 2018
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Sir/Madam,

                    We are unable to trace the records on the basis of given details.

                    Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                    Regards,
                    Customer Service
                    Techprocess Payment Services Pvt Ltd
                    Hi Sir/Madam,

                    Recently i had done one payment amount debited in my account, But payment was not done, if is not done than amount refund the immediate basis why it takind delay, So I feel very bed you please refund the my amount as soon as possible. TRN : TECHPRO[protected] on 03-sep-2018
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                      R
                      Ritik Koley
                      from Kilvelur, Tamil Nadu
                      Sep 15, 2018
                      Resolved
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                      Address: Vellore, Tamil Nadu
                      Website: Techprocess.co.in

                      I recently paid to my college website for some purpose, the payment, as per the website failed. But my money was deducted. I tried calling techprocess (Who processed the payment) 20 times atleast, no answer. I seek my refund for the same. I've the transaction id and proof of transaction with me. I confirmed from the college that they didn't recieve any payment.
                      Oct 20, 2018
                      Complaint marked as Resolved 
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 17, 2018
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Customer,

                      This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                      Bank Reference ID:
                      Merchant transaction ID:
                      Transaction Amount:
                      Transaction Date:

                      In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                      Regards,
                      Customer Service
                      Techprocess Payment Services Pvt Ltd
                      Hello please help I pay some amount of rupees 695 to kseb but payment do Ed but j
                      Kseb didn't receive the amount I think it's issue with tech process please help me for the compliant
                      Izmy123's reply, Sep 13, 2018
                      Call me please
                      Izmy123's reply, Sep 13, 2018
                      This gate way is very poor nobody don't do with your payment through gateway becoz they are irresponsible waste customer care services
                      My payment is done but I have not received notification payment amount was 450. How can recover my amount

                      no refund processed - Comment #3220019 - Image #0
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                        A
                        Amarjeet@5677
                        Sep 14, 2018
                        Resolved
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                        Resolved

                        Address: Pilibhit, Uttar Pradesh, 262001
                        Website: www.tpsl-india.in/payment

                        Hi sir/mam,
                        I have done online payment for uttar pardesh power corporation ltd. Of rs.4713 on 13 sep 2018 using my net banking through state bank of india via paynimo gateway system. E-receipt has not generated but the amount has been debited from my account. It's been more then two day's but amount is not refunded to ky account yet.
                        Please check and do the needful at the earliest.
                        +2 photos
                        Oct 19, 2018
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 15, 2018
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                        Bank Reference ID:
                        Merchant transaction ID:
                        Transaction Amount:
                        Transaction Date:

                        In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                        Regards,
                        Customer Service
                        Techprocess Payment Services Pvt Ltd
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                          E
                          essemdas
                          from Thiruvananthapuram, Kerala
                          Sep 14, 2018
                          Resolved
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                          Resolved

                          I had remitted Rs.572/ towards payment of telephone bill in respect of[protected] as per transaction reference no.[protected] Ref. No. FCDR[protected] on[protected] at 12-57-49 hours. Though Rs.572/- has been debited from my bank account, so far the BSNL has not credited the same towards the bill issued. please take immediate steps either to credit the amount to BSNL or to refund the amount to me, so that I could make another attempt for payment
                          Oct 18, 2018
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 15, 2018
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Customer,

                          TPSL ID:[protected]
                          Bank Reference No: IGAEISYRU9

                          The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 3 working days.

                          Regards,
                          Customer Service
                          Techprocess Payment Service
                          I paid my Bsnl landline bill through My Bsnl app and payment failed but the amount was deducted from my bank account . all the necessary information is in the photo that I have included.Like transaction I'd and everything.

                          non crediting of payment towards telephone bill(bsnl) - Comment #3211556 - Image #0
                          LaLLantop tech's reply, Sep 15, 2018
                          I have updated the photo as it was too blury
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                            L
                            Lakhwinder1985
                            from Chandigarh, Chandigarh
                            Sep 13, 2018
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141421

                            I was paying my Muthoot interest online of Rs 1931.52 including tax through Paynimo Gateway. I follow all the steps but i got a message that "Transaction Reference No.[protected] has been successfully completed on Thu Sep 13 14:48:10 IST 2018 IST, however we are not able to confirm the final status of this transaction from the bank at this moment"
                            I took screenshot of this message and attached with this complaint.
                            Soon I got the message from bank that Refrence No. for Muthoot Finance transaction of Rs. 1931.52 from A/c on 13 sep. 2018 at 14:48 is IGAEITLTL7

                            Then I checked my bank transaction & amount is deducted from my account but the bill amount is still pending (Not Paid). Transaction Reference No. is[protected].
                            Please take the necessary action.

                            Thanks
                            +1 photos
                            Oct 20, 2018
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Sir/Madam,



                            TPSL ID:[protected]

                            Bank Reference ID: IGAEITLTL7

                            The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from your bank's end.



                            Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected]



                            Regards,
                            Customer Service
                            Techprocess Payment Services Pvt Ltd
                            Hi this is Prasad koparde my 2149 rs got cutted when I was clearing my loan of mutooth finance loan and received the text message VISA-POS/paynimo mutual fund mumbai
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                              A
                              Anjubaby
                              from Paravur, Kerala
                              Sep 13, 2018
                              Resolved
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                              Resolved

                              Hi

                              I was paying rs. 1040 as my cable bill and rs. 425 as my bsnl bill through canera bank via debit card transaction linked with techprocess gateway on september 13, 2018. The payment gateway page was loading for a long after giving the otp for the final e-receipt.. It was not generated but the amount has been debited from my account without mentioning transaction or reference id.. Till now it was updated in my bsnl portal and asianet cable account.

                              Your a/c xxxx4910 linked to card no ending with 4951 debited for rs 1, 040.00 on 13/09/2018 towards pos withdrawal. Avl bal is rs 4, 569.26. If this transaction is not initiated by you, type suspect and send sms to 56161 as report o[censored]nauthorised transactions and to block further debit transactions in your accounts.

                              And
                              Your a/c xxxx4910 linked to card no ending with 4951 debited for rs 425.00 on 13/09/2018 towards pos withdrawal. Avl bal is rs 5, 609.26. If this transaction is not initiated by you, type suspect and send sms to 56161 as report o[censored]nauthorised transactions and to block further debit transactions in your accounts.

                              I kindly request you to do the needful at the earliest.
                              Oct 22, 2018
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 15, 2018
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Customer,

                              We are unable to trace the records on the basis of given details.

                              Kindly provide us the Techprocess Payment ID or Bank Transaction ID or First six digits and last 4 digits of the card if payment is done through card to trace the transaction from our end.

                              Regards,
                              Customer Service
                              Techprocess Payment Service
                              Sep 17, 2018
                              Updated by Anjubaby
                              Payment has already updated. Thanks for your support.
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                                A
                                Akshayrs7
                                from Hadgaon, Maharashtra
                                Sep 12, 2018
                                Resolved
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                                Resolved

                                Transaction id:[protected]
                                Towards : msedcl mobile
                                Request through upi amount : rs. 540
                                Transaction date : 01/09/2018
                                Time : 10:19:48
                                Credited to vpa [protected]@icici

                                Above transaction detail are for payment of mahavitaran electricity bill. Payment for bill is not credited to msedcl account, and portal says "transaction successful". The payment was made from techprocess gateway. Whereas the amount is deducted from my account and shows approved at upi status. Kindly check and reverse the payment to my account...
                                +2 photos
                                Oct 21, 2018
                                Complaint marked as Resolved 
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2018
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Sir/Madam,

                                TPSL ID:[protected]

                                This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to MSEDCL Mobile on[protected] vide reference no: [protected] .


                                Regards,
                                Customer Service
                                Techprocess Payment Services Pvt Ltd
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                                  M
                                  Murthy.BS
                                  from Chennai, Tamil Nadu
                                  Sep 4, 2018
                                  Resolved
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                                  Resolved

                                  Tpsl id :[protected]
                                  Txn date & time :[protected]:46:13
                                  Bescom ref id : 16018460
                                  Amount : 1000/-
                                  Please let me know the transaction status amount deducted from my account but not recieved by bescom not even reverted and credited to my account
                                  Please do the needfull and settle the case
                                  Contact :
                                  Email: murthy. [protected]@live.in
                                  Phone:[protected]
                                  +1 photos
                                  Oct 8, 2018
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 05, 2018
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Sir/Madam,

                                  TPSL ID:[protected]

                                  This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Bangalore Ele Supply Co Ltd on[protected] vide reference no: 16018460 .

                                  Regards,
                                  Customer Service
                                  Techprocess Payment Services Pvt Ltd
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                                    U
                                    Umesh Phadke
                                    from Solapur, Maharashtra
                                    Sep 1, 2018
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                                    Transaction id given by your customer care is[protected] and saying transaction is successful. This was done on 30 august 18 at 1725 hrs. However till this moment the payment was not received by ttd, as i have not received any response or receipt or any mail confirmation.
                                    Please do the needful as it is almost 48 hours since payment was deducted from my account
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                      S
                                      Siva Rama Prasad Tumati
                                      from Kumta, Karnataka
                                      Aug 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: 500084
                                      Website: Tech Process

                                      I chose tech process on bsnl portal to pay my monthly bill of landline phone bearing[protected] on[protected], using my debit card

                                      I got following messages on my mobile

                                      Pos transaction of rs.1190/- is done on card xx7087 on[protected].
                                      A/c balance is rs._/- (After deducting rs.1190)

                                      Your payment of rs.1190/- is failed on bsnl portal.
                                      Reason: pme10023-rejected by paysecure

                                      The amount is deducted from my account but not remitted to bsnl

                                      Hence i request refund of rs.1190/-

                                      My email id: [protected]@yahoo.com
                                      Sep 23, 2018
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 23, 2018
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir/Madam,

                                      We are unable to trace the records on the basis of given details.

                                      Kindly provide us the 9 Digits Tech process Payment ID or Bank Reference ID to trace the transaction from our end.

                                      Regards,
                                      Customer Service
                                      Techprocess Payment Services Pvt Ltd
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                                        S
                                        Shashishettygar
                                        from Morjim, Goa
                                        Aug 22, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Transaction id:[protected]
                                        Towards : msedcl mobile
                                        Request through upi amount : rs. 870
                                        Transaction date : 21/08/2018
                                        Time : 13:41:45
                                        Credited to vpa [protected]@icici (Upi ref no[protected]

                                        Above transaction detail are for payment of mahavitaran electricity bill. Payment for bill is not credited to msedcl account, and portal says "transaction unsuccessful". The payment was made from paynimo gateway. Whereas the amount is deducted from my account and shows approved at upi status. Kindly check and reverse the payment to my account.
                                        Sep 23, 2018
                                        Complaint marked as Resolved 
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 23, 2018
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear Sir/Madam,



                                        TPSL ID:[protected]

                                        Bank Reference ID:[protected]
                                        Merchant transaction ID: [protected]
                                        Transaction Amount: 870.0
                                        Transaction Date: 21.08.2018

                                        The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



                                        Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]


                                        Regards,
                                        Customer Service
                                        Techprocess Payment Services Pvt Ltd
                                        I have used your payment service on 08/09/2018 for tatasky recharge of Rs220/-, the amount is debited from my account but not credited to the tatasky amount.Please either refund my amount or credit the tatasky shortly.

                                        request for msedcl unsuccessful bill payment reversal - Comment #3205615 - Image #0
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