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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 47

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A
Arjit Rawal
from Bengaluru, Karnataka
Dec 19, 2018
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On 18th Dec, I did a transaction (details provided below) to pay my electricity bill. Money got deducted from my Paytm Wallet but it was not paid to UPPCL website. Somehow, I got a chance to speak to Techprocess customer care team probably after trying 1000 times and they said transaction has been successful from their side. Not sure what happened, Neither the money is paid to UPPCL nor it is with Techprocess.

Pathetic Service, Horrible customer care and Archaic Website!!!

Transaction Details:
Techprocess Order #[protected]
Transaction ID [protected]
[protected]:43:47 PM
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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    V
    Vijay kumar 931
    from New Delhi, Delhi
    Dec 19, 2018
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh, 201010
    Website: UPPCLONLINE.COM

    I have paid my electricity bill from uppclonline.com application of rs 2828 /- for 2 times on 19 december 2018. The transaction was failed but amount was debited from my bank account through paynimo solutions.

    Request you to please check and revert as soon as possible from your side.

    I request you to refund my total amount rs 5656 /- from your side.
    Jan 30, 2019
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Dec 19, 2018
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Sir/Madam,

    We are unable to trace the records on the basis of given details.

    Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

    Regards,
    Customer Service
    Techprocess Payment Services Pvt Ltd
    Dec 19, 2018
    Updated by Vijay kumar 931
    Bank name- Allahabad bank. Anand vihar, Delhi.
    Date- 18th Dec 2018.
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      H
      hervendrasingh
      Dec 18, 2018
      Resolved
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      Resolved

      Address: Moradabad, Uttar Pradesh, 244001

      Dear sir/mam,
      I am trying to make my electricity bill payment through uppcl.org bill payment for rural and after enter my electricity account details and trying to proceed pay but not proceeding to next step it is asking again to enter the electricity account number that’s why i am unable to pay my bill can you check please what is the problem.
      Thanks
      Hervendra singh
      Jan 19, 2019
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Dec 19, 2018
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Customer,



      With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
      Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

      Regards,
      Customer Service
      Techprocess Payment Services Pvt Ltd
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        R
        ravindra ranjan
        from Delhi, Delhi
        Dec 14, 2018
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        Dear, sir/madam
        I have paid jbvnl electricity bill of rs. 498 for the month of november, 2018 through online payment mode of jbvnl website on 13.12.2018. The amounts has been deducted from my sbi account but failed to generate confirmation receipt. My consumer no. Nh12697 of sub-electricity office at tupudana, ranchi. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "pos [protected] at “jharkhand bijli vitran txn#[protected]". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.co.in
        Regards.
        Ravindra ranjan
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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          S
          shoaib4u
          from Pune, Maharashtra
          Dec 8, 2018
          Resolved
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          Resolved

          Address: 411037

          I have paid my mseb bill from mahavitran application of rs.620 on 7 december 2018 at 9.00 pm. The transaction was failed but amount was debited from my bank account through tech process solutions.
          Request you to please check and revert as soon as possible from your side.
          I request a refund from your side.
          Mseb consumer number :[protected]
          Bu number : 4606
          Jan 10, 2019
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Dec 08, 2018
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          TPSL ID :[protected]

          On checking our records we found that the above mentioned transaction has aborted due to ' Transaction aborted by user in bank website ' for which we have neither received the credit nor the online status from the customers bankers.

          Regards,
          Customer Service
          Techprocess Payment Services Pvt Ltd
          Dec 08, 2018
          Updated by shoaib4u
          I have paid my MSEB Bill from Mahavitran Application of Rs.620 on 7 December 2018 at 9.00 pm. The transaction was failed but amount was debited from my bank account through Tech Process Solutions.
          Request you to please check and revert as soon as possible from your side.
          I request a refund from your side.
          MSEB Consumer Number :[protected]
          BU Number : 4606
          Please refer Bank Reference Number :[protected]
          Please refer Reference Number :[protected]
          shoaib4u's [Complaint's author] reply, Dec 8, 2018
          Please refer Bank Reference Number : 20181208660180799
          I was paying LNMU University form fee using my debit card at last stage after submitting OTP the page displayed error and an amount of 1157 deducted but payment not successful. So please refund my money.. As quick as possible
          Details
          Che no[protected]
          Description -lnmuuniversityTPSLMumbaiIN-09/12/18 08:06:50/4368

          mseb bill payment through mahavitran application through tech process - Comment #3294045 - Image #0
          Sir

          I pay the money for muthoot finance gold lone
          But it's going to purchase of paymino mutual funds .
          I can't purchase that

          Please help me

          Send my money to my account

          mseb bill payment through mahavitran application through tech process - Comment #3299660 - Image #0
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            S
            sdrsunny
            from Mumbai, Maharashtra
            Dec 2, 2018
            Resolved
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            Resolved

            Dear team,

            Transaction made for idp ielts fees, ended with an error, which said if amount debited, the same will be reflected/confirmed by tomorrow morning.

            Amount got debited.
            It's reflected on my bank statement.
            But, yet to get a confirmation message from idp ielts.

            I should give the test by next week. Please resolve asap


            Transaction amount - 13300
            Transaction date - 01/12/2018

            Regards and thanks
            +1 photos
            Jan 3, 2019
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2018
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Sir/Madam,

            We are unable to trace the records on the basis of given details.

            Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

            Regards,
            Customer Service
            Techprocess Payment Services Pvt Ltd
            I pay muthoot finance emi pay with paytm transaction not complete payment debited my account 514.16 pls refund this..

            amount debited, yet to receive confirmation - Comment #3294366 - Image #0
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              R
              rajpaynimo
              from Pune, Maharashtra
              Dec 1, 2018
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400605

              I am rajkumar gupta have a done vediocon d2h recharge of 200.00 on 01/12/2018, time-03.25pm as a txn.[protected] through bank of maharashtra net banking as a/c no - [protected], branch - turbhe, ifsc - mahb0000649 but my tv as cost. Id[protected] not recharged and not generate pament slip and amount-200.00 will be deduct in my account.
              So requsted that please check this quirry and amt-200.00 refund in my account or recharge my tv.

              Thank you
              Rajkumar gupta
              Mob.-[protected]
              Email - [protected]@yahoo.com
              Jan 1, 2019
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Dec 01, 2018
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Sir/Madam,

              We are unable to trace the records on the basis of given details.

              Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

              Regards,
              Customer Service
              Techprocess Payment Services Pvt Ltd
              Kseb payment made on 20/11/18(ID[protected] DATED 20/11/18-Amount 618.78 not yet credited.
              Sir I was recharged my TATA SKY with Rs 500 through net banking on 12 12 2018 With the reference number of 14632166 still the amount isn't created. So please help me as early as possible
              You send contact number this mobile number [protected]
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                S
                Sandeep Kelkar
                from Noida, Uttar Pradesh
                Nov 27, 2018
                Resolved
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                Resolved

                videocon d2h recharge not happened

                Address: Gurgaon, Haryana, 122001
                Website: www.tpsl-india.in

                I pay rupees 2400 through axis bank net banking to recharge my videocond2h account through payment gateway systems "tech process solution system ltd" on 26.11.18 at 7.33pm. Amount of rupees 2400 is debited from my account but recharge is not happened due to some issue. Axis bank transaction shows as "inb/[protected]/tech process solution ltd". Neither i received my payment back nor recharge my videocon d2h account. Please resolve my complaint.br...
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                K
                from Burla, Odisha
                Nov 26, 2018
                Resolved
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                Resolved

                Website: MobiKwik virtual card used in Zeta app

                Dear sir/madam
                Kindly refund my debited amount rs. 5558/- and already 3 days gone still i am in dark.
                You are sincerely requested to do needful.

                While using the mobikwik visa exclusive virtual card in zeta app for loading money. At the same time the amount rs. 5558/- debited from mobikwik account but not credit in zeta account. Please look into this issue and refund my money at earliest because the money is urgently required application wallet,
                Transaction details-


                Merchant: techprocess payment semumbai in

                Transaction id :
                5924_1121_[protected]_70015707.
                On dated :[protected]

                After some time i have checked the mobikwik transaction history in then the bellow sms received in mail shown.

                Please you are requested to do as needful and this money is essential for me.

                Yours sincerely,
                Krishna chandra padhy
                Mob. No. : [protected]
                Email: [protected]@gmail.com
                +1 photos
                Jan 6, 2019
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Nov 28, 2018
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Sir/Madam,

                We are unable to trace the records on the basis of given details.

                Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                Regards,
                Customer Service
                Techprocess Payment Services Pvt Ltd
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                  M
                  mayur_moudgil
                  from Nellore, Andhra Pradesh
                  Nov 22, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  I have paid an amount of 1400 as examination fee of neet exam via net banking on[protected] from one of my banks the payment has been deducted from my account but the status on the site is still pending the application no is[protected] i had talked to my home branch and as per them the payment is pending due to the payment gateway the so better if you provide me the solution asap as here is the concern of my carrier
                  Dec 24, 2018
                  Complaint marked as Resolved 
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Nov 23, 2018
                  Updated by mayur_moudgil
                  now there is no pending status on the website and payment submission is there on my screen as i can check and the neet is not even responding to my mail for the deduction the bank is saying that the transaction was successful on their side they are asking to ping the neet payment gateway please be updated and please let me know asap or will have the sufficient step against it
                  Verified Support
                  Nov 23, 2018
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Customer,

                  This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                  TPSL ID:
                  Bank Reference ID:
                  Merchant transaction ID:
                  Transaction Amount:
                  Transaction Date:

                  In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                  Regards,
                  Customer Service
                  Techprocess Payment Service
                  Nov 29, 2018
                  Updated by mayur_moudgil
                  Dear sir,

                  This is with reference to your above mail, the following are the details of my transaction

                  TPSL ID:
                  Bank Reference ID:[protected]
                  Merchant transaction ID:
                  Transaction Amount:1400
                  Transaction Date:21/11/2018

                  the bank is saying that you have claimed the amount. your company is not even responding to my email and I am not even able to call the company.

                  Regards,
                  mayur dutt sharma
                  On 19 nov 2018 I did a electricity bill payment of 895/- at 3 :24 am on uppclonline.the transaction failed but amount has been deducted.kindly refund the amount. Transaction no.[protected]. Account of is [protected] .kindly refund.

                  payment stuck issue - Comment #3283596 - Image #0
                  payment stuck issue - Comment #3283596 - Image #1
                  Online recharge done through http://www.smartfleetonline.co.in/internet/techrecharge.jsp, payment deducted from bank but not reflected in our account (TO TRANSFER INB TECH_BHPECOL Payments 10, 018.88 )

                  Transaction success screen shot attached herewith.Please check and update amount to our BPCL account

                  payment stuck issue - Comment #3283613 - Image #0
                  Paid renewal premium through paynimo for mediclaim policy National insurance money deducted from bank but Nic website shows not e
                  yet processed payment made 28/11/18
                  transaction description IBP TECHPROC[protected]-2018

                  payment stuck issue - Comment #3287296 - Image #0
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                    R
                    Rekha0511
                    from Delhi, Delhi
                    Nov 15, 2018
                    Resolved
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                    Resolved

                    I have made the transaction on 12-nov-2018 for hdfc life insurance through idfc bank on 8:42:20 but my amount has been deducted and confirmation not received from merchant end even i also confirm it from hdfc life insurance customer care and they informed me that no data shows regarding in against this transaction. Details of my policy are:

                    Amount 8861/-
                    Policy no. 90009022
                    Transaction id: hdfc5702979

                    I also attached the screen shot of my bank statement from where payment has been deducted and clearly shows that my amount is in techprocess account and mail that we received of payment failure from hdfc life. Kindly resolve it on priority as my due date is near.

                    Regards
                    Sheela devi
                    Dec 20, 2018
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 17, 2018
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Sir/Madam,

                    TPSL ID:[protected]

                    This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to HDFC Life CL on[protected] vide reference no: 6171673 .

                    Regards,
                    Customer Service
                    Techprocess Payment Services Pvt Ltd
                    I have made my college tution fees 65084rs ( Sathyabama university online payment) payment was deducted but didn’t received my confirmation message ...please reply to my mail I’d [protected]@gmail.com
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                      N
                      Narasimhan Swaminathan
                      from Chennai, Tamil Nadu
                      Nov 13, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600042

                      I have made payment of property tax for two flats on 12th nov and the amounts were debited to my account with the following particulars:

                      1.12.11.2018 medr/techprocess/114769/ rs.1232.00

                      2.12.11.2018 medr/techprocess/240700/ rs.2120.00

                      But the credit has not gone to the corporation and the position shown is as below:

                      A. Bill no. 13/179/09846/000
                      Txn id[protected]/11/2018 11.00 a. M rs.1232.00 failure

                      B. Bill no. 13/182/10505/000
                      Txn id[protected]/11/2018 11.45 a. M rs.2120.00 failure

                      I request the amount debited please be paid to corporation of chennai towards the property tax of the above bill numbered properties and confirmation sent to me by email [protected]@hotmail.com
                      Dec 15, 2018
                      Complaint marked as Resolved 
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 14, 2018
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Sir/Madam,

                      TPSL ID:[protected]
                      Bank Reference ID:[protected]
                      Merchant transaction ID: 14097721
                      Transaction Amount: 1232
                      Transaction Date:[protected]

                      TPSL ID:[protected]
                      Bank Reference ID:[protected]
                      Merchant transaction ID: 14098397
                      Transaction Amount: 2120
                      Transaction Date:[protected]

                      The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



                      Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected].


                      Regards,
                      Customer Service,
                      Tech Process Payment Services Ltd.
                      Hi this message is to inform you that my money has deducted by mutual funds without anyone reason so please refund my amount to my bank account
                      Account number [protected]
                      Federal Bank
                      Ifsc code fdrl0001664

                      payment of chennai property tax - Comment #3270843 - Image #0
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                        D
                        dudhay
                        from Chennai, Tamil Nadu
                        Nov 12, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600040

                        Dear team,

                        This is to inform you that i made an online transaction through idbi net banking of rs. 943 /- for 2 times on 9th nov 2018 through techprocess gateway in hathway website.

                        I done this transaction for two times and each time the amount 943 has been deducted in my account but transaction was not successful.

                        Below is the transaction id's for your reference.

                        First failed transaction :[protected]

                        Second failed transaction :[protected]

                        Please refund that total amount of rs - 1886 /- to my account.

                        Regards,

                        Udhayaraj
                        Dec 16, 2018
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 14, 2018
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Sir/Madam,

                        We are unable to trace the records on the basis of given details.

                        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                        Regards,
                        Customer Service
                        Techprocess Payment Services Pvt Ltd
                        Amount deducted from my account but service not delivered.

                        two times amount has been deducted but payment not succeeded - Comment #3268172 - Image #0
                        Papunrout's reply, Nov 10, 2018
                        Amount deducted from my account but service not delivered
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                          P
                          prabhu chandar
                          from Bengaluru, Karnataka
                          Nov 11, 2018
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                          Address: 614704
                          Website: www.paynimo.com

                          I made a payment of rs.769.04 to madras university through paynimo. The amount got debited from my account but the transaction has not processed.

                          I checked with the bank and they claim that the transaction has been processed from their side and i checked with madras university also and they also didn't receive the payment.

                          Transaction details:

                          Transaction date : 06/11/2018

                          Settlement date : 07/11/2018

                          Transaction amount : 769.04

                          Merchant name : madras www.paynimo.c ind.

                          Arn : 85215228310844772790189

                          Please refund the amount to the original payment source.

                          Contact me if you need any clarifications.

                          Prabhu chandar
                          Chandhu. [protected]@gmail.com
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Hi.

                          I have tried to recharge my Hathway broadband connection through net banking of techprocess gateway yesterday.

                          Two times payment got failed and totally Rs-1886 has been deducted from my bank account.

                          Below are transaction I'd for your reference.

                          [protected]_[protected]
                          [protected]_[protected]

                          Please refund my amount.
                          I have done payment on line for my electricity bill no:[protected], payment deducted bit bill not generate, kindly refund my amount of Rs.850.
                          lala@123's reply, Nov 9, 2018
                          paynimo had deducted my amount for the mseb bill but bill not generated for the same, not refunded the payment also.
                          I have paid viteee 2019 application fee.It remitted from my bank account.But not appearing in viteee online site.Please do the needful. Bank red no -[protected] (22/11/2018). please inform me about the amount that I have paid.will refund to me . whether I have to pay again.

                          transaction not processed - Comment #3279996 - Image #0
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                            J
                            jothi dharman
                            from Chennai, Tamil Nadu
                            Nov 6, 2018
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu
                            Website: Paymino

                            Hi team,
                            I have paid university of madras exam fee on nov'5th 2018. I could not able to get receipt for this payment made.

                            I need to submit this payment receipt then only i will get my hall ticket.

                            Kindly do the needful.

                            Amount debited from my account rs.2, 288.60.

                            Kindly send the receipt the below mail id:
                            Jothi. [protected]@gmail.com
                            Thanks,
                            Jothi d
                            +3 photos
                            Dec 10, 2018
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2018
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Sir/Madam,

                            We are unable to trace the records on the basis of given details.

                            Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                            Regards,
                            Customer Service
                            Techprocess Payment Service
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                              S
                              Sandeeprintu1979
                              from Deoria, Uttar Pradesh
                              Nov 5, 2018
                              Resolved
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                              Resolved

                              Sir
                              I made a payment of rs 4000 through ur gateway to muhoot india pvt limited as loan repayment through sbi debit card . Amount deducted from the account but payment status is showing failed. Therefore I request you to please consider my request and either make the money paid to muhoot india pvt ltd or return back to my account from where it is debited.
                              Transaction No.[protected]
                              Date[protected]
                              Thanx
                              Sandeep Tiwari
                              Dec 11, 2018
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 09, 2018
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Customer,

                              TPSL ID:[protected]
                              Bank ID:[protected]
                              Merchant ID: 20181105T[protected]fbadbc481d

                              The status for the above mentioned transaction is marked as success and the payment for the same was sent to the Muthoot Finance Ltd App on[protected] .

                              Regards,
                              Customer Service
                              Techprocess Payment Service
                              Verified Support
                              Nov 10, 2018
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Sir/Madam,

                              TPSL ID:[protected]

                              This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Muthoot Finance Ltd App on[protected] vide reference no: 20181105T[protected]fbadbc481d .

                              Regards,
                              Customer Service
                              Techprocess Payment Services Pvt Ltd
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                                R
                                ramadas p g
                                from Kottayam, Kerala
                                Nov 4, 2018
                                Resolved
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                                Resolved

                                Website: portal2.bsnl.in/myportal/transaction.do

                                Sir/madam
                                I have paid bsnl landline bill of kerala circle on 13 th oct 2018 through online. But the payment status shows transaction had failed and the bill amount have been debited from bank account without generating the receipt. The details of bill are furnished below. Kindly do the needful to clarify the same.

                                Please check the status and arrange to provide the refund details if any for the below failed txn as the money is neither reflected in my bank account nor in the bsnl acount.

                                Subscriber name : ramadas p g
                                Transaction_id fcdr[protected]
                                Account_no [protected]
                                Invoice_no sdckl[protected]
                                Integrator_id techprocess
                                Receipt_no
                                Transaction_status failed
                                Amount 767
                                Bank_id 1180
                                Trans_date 10/13/2018 11:59:03 am
                                Phone_no [protected]
                                Circle_code kl
                                Ssa_code ktm
                                Agency qpportal
                                Server_ip 10.48.133.13
                                Email id: [protected]@gmail.com


                                Thanking you
                                Ramadas p g
                                +1 photos
                                Dec 8, 2018
                                Complaint marked as Resolved 
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 06, 2018
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Sir/Madam,

                                We are unable to trace the records on the basis of given details.

                                Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                Regards,
                                Customer Service
                                Techprocess Payment Services Pvt Ltd
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                                  V
                                  Vignesh2510
                                  from Coimbatore, Tamil Nadu
                                  Nov 3, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  Ref: transaction no:- 241018

                                  This is to inform you that i made an online transaction through my debit card of rs. 3422.77/- on 24 october 2018 in paynimo gateway and same amount has been deducted in my account but transaction was not successful.

                                  So kindly provide the acknowledgement to get refund from my bank to my mail id: vickey. [protected]@gmail.com as early as possible

                                  Thank you...
                                  Dec 8, 2018
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Nov 05, 2018
                                  Updated by Vignesh2510
                                  I have made this transaction for MCA Exam fees payment on online. Please send me acknowledgement as soon as possible.

                                  Thank you.
                                  Nov 05, 2018
                                  Updated by Vignesh2510
                                  My mail id: vickey.[protected]@gmail.com
                                  Verified Support
                                  Nov 06, 2018
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Sir/Madam,

                                  We are unable to trace the records on the basis of given details.

                                  Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                  Regards,
                                  Customer Service
                                  Techprocess Payment Services Pvt Ltd
                                  Nov 12, 2018
                                  Updated by Vignesh2510
                                  Hi Sir,

                                  My Bank account number : [protected]
                                  Bank name: Axis bank
                                  Bank reference ID: S78836245

                                  Kindly process my request as soon as possible and please provide acknowledgement to get refund from my bank. Thank you.
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                                    S
                                    saiasmitha 1990
                                    from Chennai, Tamil Nadu
                                    Nov 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600018
                                    Website: paynimo

                                    Dear sir,

                                    Ref: transaction no :[protected]

                                    This is to inform you that we made an payment of rs.4265/- and debited in our account of rs.4322.22/- but not printed the receipt and the receipt is very important to me because it is mba exam fee.

                                    So kindly provide the receipt copy to my mail id : priyanka. [protected]@stfc.co.in as early as possible

                                    Thank you
                                    +1 photos
                                    Dec 7, 2018
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 05, 2018
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Sir/Madam,

                                    We are unable to trace the records on the basis of given details.

                                    Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                    Regards,
                                    Customer Service
                                    Techprocess Payment Services Pvt Ltd
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                                      S
                                      Siva Rama Prasad Tumati
                                      from Kumta, Karnataka
                                      Nov 2, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 500084

                                      I chose tech process on bsnl portal to pay my monthly bill of landline phone using my debit card on[protected]

                                      I got following messages on my mobile

                                      "pos transaction of rs.1190/- is done on card with last four digits “7087"

                                      Your payment of rs.1190/- is failed on bsnl portal.
                                      Reason: pme10023-rejected by paysecure

                                      This is what my banker (Andhra bank) provided about the transaction

                                      [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00

                                      Amount is deducted from my account but not remitted to bsnl

                                      Hence i want refund of rs.1190/-

                                      The complaints given by me earlier are closed as resolved without refunding the amount
                                      The id of the complaints are id: 2089536 and id: 2055936
                                      Nov 26, 2018
                                      Complaint marked as Resolved 
                                      There is no complaint resolution process at all The complaints are kept pending and finally marked as "Resolved" without taking any action. It is better to approach Consumer forum and get orders against the company
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 06, 2018
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir/Madam,

                                      We are unable to trace the records on the basis of given details.

                                      Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                                      Regards,
                                      Customer Service
                                      Techprocess Payment Services Pvt Ltd
                                      Nov 19, 2018
                                      Updated by Siva Rama Prasad Tumati
                                      The bank reference ID is already furnished in the main complaint.
                                      It is as follows:

                                      [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)
                                      Iv paid for demat opening but failed after my payment i want refund
                                      The bank reference ID is already furnished in the main complaint.
                                      It is as follows:

                                      [protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)
                                      Is there any effort to resolve my complaint?
                                      How much time is required to respond?

                                      Prasad
                                      Siva Rama Prasad Tumati's [Complaint's author] reply, Nov 26, 2018
                                      There is no complaint resolution process at all
                                      The complaints are kept pending and finally marked as "Resolved" without taking any action.
                                      It is better to approach Consumer forum and get orders against the company
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