Paynimo / TechProcess Payment Services Complaints & Reviews

Address: Ghaziabad, Uttar Pradesh, 201010

Website: UPPCLONLINE.COM

I have paid my electricity bill from uppclonline.com application of rs 2828 /- for 2 times on 19 december 2018. The transaction was failed but amount was debited from my bank account through paynimo solutions.

Request you to please check and revert as soon as possible from your side.

I request you to refund my total amount rs 5656 /- from your side.

Jan 30, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Dec 19, 2018

Updated by Vijay kumar 931 Bank name- Allahabad bank. Anand vihar, Delhi.
Date- 18th Dec 2018.

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Address: Moradabad, Uttar Pradesh, 244001

Dear sir/mam,
I am trying to make my electricity bill payment through uppcl.org bill payment for rural and after enter my electricity account details and trying to proceed pay but not proceeding to next step it is asking again to enter the electricity account number that’s why i am unable to pay my bill can you check please what is the problem.
Thanks
Hervendra singh

Jan 19, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Dear, sir/madam
I have paid jbvnl electricity bill of rs. 498 for the month of november, 2018 through online payment mode of jbvnl website on 13.12.2018. The amounts has been deducted from my sbi account but failed to generate confirmation receipt. My consumer no. Nh12697 of sub-electricity office at tupudana, ranchi. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "pos [protected] at “jharkhand bijli vitran txn#[protected]". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.co.in
Regards.
Ravindra ranjan

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Address: 411037

I have paid my mseb bill from mahavitran application of rs.620 on 7 december 2018 at 9.00 pm. The transaction was failed but amount was debited from my bank account through tech process solutions.
Request you to please check and revert as soon as possible from your side.
I request a refund from your side.
Mseb consumer number :[protected]
Bu number : 4606

Jan 10, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID :[protected]

On checking our records we found that the above mentioned transaction has aborted due to ' Transaction aborted by user in bank website ' for which we have neither received the credit nor the online status from the customers bankers.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Dec 08, 2018

Updated by shoaib4u I have paid my MSEB Bill from Mahavitran Application of Rs.620 on 7 December 2018 at 9.00 pm. The transaction was failed but amount was debited from my bank account through Tech Process Solutions.
Request you to please check and revert as soon as possible from your side.
I request a refund from your side.
MSEB Consumer Number :[protected]
BU Number : 4606
Please refer Bank Reference Number :[protected]

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S

shoaib4u

from Pune, Maharashtra

Dec 8, 2018

Please refer Reference Number :[protected]

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shoaib4u's [Complaint's author] reply, Dec 8, 2018

Please refer Bank Reference Number : 20181208660180799

R

rabhina859

from Darbhanga, Bihar

Dec 10, 2018

I was paying LNMU University form fee using my debit card at last stage after submitting OTP the page displayed error and an amount of 1157 deducted but payment not successful. So please refund my money.. As quick as possible
Details
Che no[protected]
Description -lnmuuniversityTPSLMumbaiIN-09/12/18 08:06:50/4368

mseb bill payment through mahavitran application through tech process - Comment #3294045 - Image #0

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U

Unirs

from Chipurupalle, Andhra Pradesh

Dec 16, 2018

Sir

I pay the money for muthoot finance gold lone
But it's going to purchase of paymino mutual funds .
I can't purchase that

Please help me

Send my money to my account

mseb bill payment through mahavitran application through tech process - Comment #3299660 - Image #0

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Dear team,

Transaction made for idp ielts fees, ended with an error, which said if amount debited, the same will be reflected/confirmed by tomorrow morning.

Amount got debited.
It's reflected on my bank statement.
But, yet to get a confirmation message from idp ielts.

I should give the test by next week. Please resolve asap

Transaction amount - 13300
Transaction date - 01/12/2018

Regards and thanks

+1 photos

Jan 3, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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P

Pradeepsharma14381

from Rajsamand, Rajasthan

Dec 10, 2018

I pay muthoot finance emi pay with paytm transaction not complete payment debited my account 514.16 pls refund this..

amount debited, yet to receive confirmation - Comment #3294366 - Image #0

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Address: Thane, Maharashtra, 400605

I am rajkumar gupta have a done vediocon d2h recharge of 200.00 on 01/12/2018, time-03.25pm as a txn.[protected] through bank of maharashtra net banking as a/c no - [protected], branch - turbhe, ifsc - mahb0000649 but my tv as cost. Id[protected] not recharged and not generate pament slip and amount-200.00 will be deduct in my account.
So requsted that please check this quirry and amt-200.00 refund in my account or recharge my tv.

Thank you
Rajkumar gupta
Mob.-[protected]
Email - [protected]@yahoo.com

Jan 1, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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G

Girish Vijayan

from Thrissur, Kerala

Dec 3, 2018

Kseb payment made on 20/11/18(ID[protected] DATED 20/11/18-Amount 618.78 not yet credited.

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D

Drtsimeon Sime

from Jagtial, Telangana

Dec 18, 2018

Sir I was recharged my TATA SKY with Rs 500 through net banking on 12 12 2018 With the reference number of 14632166 still the amount isn't created. So please help me as early as possible

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M

marasa

from Siliguri, West Bengal

Dec 26, 2018

You send contact number this mobile number [protected]

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Address: Gurgaon, Haryana, 122001

Website: www.tpsl-india.in

I pay rupees 2400 through axis bank net banking to recharge my videocond2h account through payment gateway systems "tech process solution system ltd" on 26.11.18 at 7.33pm. Amount of rupees 2400 is debited from my account but recharge is not happened due to some issue. Axis bank transaction shows as "inb/[protected]/tech process solution ltd". Neither i received my payment back nor recharge my videocon d2h account. Please resolve my complaint.br...

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Website: MobiKwik virtual card used in Zeta app

Dear sir/madam
Kindly refund my debited amount rs. 5558/- and already 3 days gone still i am in dark.
You are sincerely requested to do needful.

While using the mobikwik visa exclusive virtual card in zeta app for loading money. At the same time the amount rs. 5558/- debited from mobikwik account but not credit in zeta account. Please look into this issue and refund my money at earliest because the money is urgently required application wallet,
Transaction details-

Merchant: techprocess payment semumbai in

Transaction id :
5924_1121_[protected]_70015707.
On dated :[protected]

After some time i have checked the mobikwik transaction history in then the bellow sms received in mail shown.

Please you are requested to do as needful and this money is essential for me.

Yours sincerely,
Krishna chandra padhy
Mob. No. : [protected]
Email: [protected]@gmail.com

+1 photos

Jan 6, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: New Delhi, Delhi

I have paid an amount of 1400 as examination fee of neet exam via net banking on[protected] from one of my banks the payment has been deducted from my account but the status on the site is still pending the application no is[protected] i had talked to my home branch and as per them the payment is pending due to the payment gateway the so better if you provide me the solution asap as here is the concern of my carrier

Dec 24, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Nov 23, 2018

Updated by mayur_moudgil now there is no pending status on the website and payment submission is there on my screen as i can check and the neet is not even responding to my mail for the deduction the bank is saying that the transaction was successful on their side they are asking to ping the neet payment gateway please be updated and please let me know asap or will have the sufficient step against it

Verified Support

Nov 23, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Service

Nov 29, 2018

Updated by mayur_moudgil Dear sir,

This is with reference to your above mail, the following are the details of my transaction

TPSL ID:
Bank Reference ID:[protected]
Merchant transaction ID:
Transaction Amount:1400
Transaction Date:21/11/2018

the bank is saying that you have claimed the amount. your company is not even responding to my email and I am not even able to call the company.

Regards,
mayur dutt sharma

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Z

Zafar Hashmi

from Hyderabad, Telangana

Nov 27, 2018

On 19 nov 2018 I did a electricity bill payment of 895/- at 3 :24 am on uppclonline.the transaction failed but amount has been deducted.kindly refund the amount. Transaction no.[protected]. Account of is [protected] .kindly refund.

payment stuck issue - Comment #3283596 - Image #0

payment stuck issue - Comment #3283596 - Image #1

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T

Tubes and tubings

from Chennai, Tamil Nadu

Nov 27, 2018

Online recharge done through http://www.smartfleetonline.co.in/internet/techrecharge.jsp, payment deducted from bank but not reflected in our account (TO TRANSFER INB TECH_BHPECOL Payments 10, 018.88 )

Transaction success screen shot attached herewith.Please check and update amount to our BPCL account

payment stuck issue - Comment #3283613 - Image #0

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D

Dr mkbag

from Kolkata, West Bengal

Dec 3, 2018

Paid renewal premium through paynimo for mediclaim policy National insurance money deducted from bank but Nic website shows not e
yet processed payment made 28/11/18
transaction description IBP TECHPROC[protected]-2018

payment stuck issue - Comment #3287296 - Image #0

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I have made the transaction on 12-nov-2018 for hdfc life insurance through idfc bank on 8:42:20 but my amount has been deducted and confirmation not received from merchant end even i also confirm it from hdfc life insurance customer care and they informed me that no data shows regarding in against this transaction. Details of my policy are:

Amount 8861/-
Policy no. 90009022
Transaction id: hdfc5702979

I also attached the screen shot of my bank statement from where payment has been deducted and clearly shows that my amount is in techprocess account and mail that we received of payment failure from hdfc life. Kindly resolve it on priority as my due date is near.

Regards
Sheela devi

Dec 20, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]

This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to HDFC Life CL on[protected] vide reference no: 6171673 .

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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P

Prince Pj

from Chennai, Tamil Nadu

Nov 20, 2018

I have made my college tution fees 65084rs ( Sathyabama university online payment) payment was deducted but didn’t received my confirmation message ...please reply to my mail I’d [protected]@gmail.com

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Address: Chennai, Tamil Nadu, 600042

I have made payment of property tax for two flats on 12th nov and the amounts were debited to my account with the following particulars:

1.12.11.2018 medr/techprocess/114769/ rs.1232.00

2.12.11.2018 medr/techprocess/240700/ rs.2120.00

But the credit has not gone to the corporation and the position shown is as below:

A. Bill no. 13/179/09846/000
Txn id[protected]/11/2018 11.00 a. M rs.1232.00 failure

B. Bill no. 13/182/10505/000
Txn id[protected]/11/2018 11.45 a. M rs.2120.00 failure

I request the amount debited please be paid to corporation of chennai towards the property tax of the above bill numbered properties and confirmation sent to me by email [protected]@hotmail.com

Dec 15, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Reference ID:[protected]
Merchant transaction ID: 14097721
Transaction Amount: 1232
Transaction Date:[protected]

TPSL ID:[protected]
Bank Reference ID:[protected]
Merchant transaction ID: 14098397
Transaction Amount: 2120
Transaction Date:[protected]

The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.

Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected].

Regards,
Customer Service,
Tech Process Payment Services Ltd.

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S

Shashi 1414

from Surat, Gujarat

Nov 15, 2018

Hi this message is to inform you that my money has deducted by mutual funds without anyone reason so please refund my amount to my bank account
Account number [protected]
Federal Bank
Ifsc code fdrl0001664

payment of chennai property tax - Comment #3270843 - Image #0

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Address: Chennai, Tamil Nadu, 600040

Dear team,

This is to inform you that i made an online transaction through idbi net banking of rs. 943 /- for 2 times on 9th nov 2018 through techprocess gateway in hathway website.

I done this transaction for two times and each time the amount 943 has been deducted in my account but transaction was not successful.

Below is the transaction id's for your reference.

First failed transaction :[protected]

Second failed transaction :[protected]

Please refund that total amount of rs - 1886 /- to my account.

Regards,

Udhayaraj

Dec 16, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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P

Papunrout

from Banapur, Odisha

Nov 13, 2018

Amount deducted from my account but service not delivered.

two times amount has been deducted but payment not succeeded - Comment #3268172 - Image #0

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Papunrout's reply, Nov 10, 2018

Amount deducted from my account but service not delivered

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Address: 614704

Website: www.paynimo.com

I made a payment of rs.769.04 to madras university through paynimo. The amount got debited from my account but the transaction has not processed.

I checked with the bank and they claim that the transaction has been processed from their side and i checked with madras university also and they also didn't receive the payment.

Transaction details:

Transaction date : 06/11/2018

Settlement date : 07/11/2018

Transaction amount : 769.04

Merchant name : madras www.paynimo.c ind.

Arn : 85215228310844772790189

Please refund the amount to the original payment source.

Contact me if you need any clarifications.

Prabhu chandar
Chandhu. [protected]@gmail.com

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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U

Udaya A

from Chennai, Tamil Nadu

Nov 15, 2018

Hi.

I have tried to recharge my Hathway broadband connection through net banking of techprocess gateway yesterday.

Two times payment got failed and totally Rs-1886 has been deducted from my bank account.

Below are transaction I'd for your reference.

[protected]_[protected]
[protected]_[protected]

Please refund my amount.

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L

lala@123

from Dhule, Maharashtra

Nov 15, 2018

I have done payment on line for my electricity bill no:[protected], payment deducted bit bill not generate, kindly refund my amount of Rs.850.

Reply

lala@123's reply, Nov 9, 2018

paynimo had deducted my amount for the mseb bill but bill not generated for the same, not refunded the payment also.

R

Raviesi

from Nagercoil, Tamil Nadu

Nov 23, 2018

I have paid viteee 2019 application fee.It remitted from my bank account.But not appearing in viteee online site.Please do the needful. Bank red no -[protected] (22/11/2018). please inform me about the amount that I have paid.will refund to me . whether I have to pay again.

transaction not processed - Comment #3279996 - Image #0

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Address: Chennai, Tamil Nadu

Website: Paymino

Hi team,
I have paid university of madras exam fee on nov'5th 2018. I could not able to get receipt for this payment made.

I need to submit this payment receipt then only i will get my hall ticket.

Kindly do the needful.

Amount debited from my account rs.2, 288.60.

Kindly send the receipt the below mail id:
Jothi. [protected]@gmail.com
Thanks,
Jothi d

+3 photos

Dec 10, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Service

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Sir
I made a payment of rs 4000 through ur gateway to muhoot india pvt limited as loan repayment through sbi debit card . Amount deducted from the account but payment status is showing failed. Therefore I request you to please consider my request and either make the money paid to muhoot india pvt ltd or return back to my account from where it is debited.
Transaction No.[protected]
Date[protected]
Thanx
Sandeep Tiwari

Dec 11, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank ID:[protected]
Merchant ID: 20181105T[protected]fbadbc481d

The status for the above mentioned transaction is marked as success and the payment for the same was sent to the Muthoot Finance Ltd App on[protected] .

Regards,
Customer Service
Techprocess Payment Service

Verified Support

Nov 10, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]

This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to Muthoot Finance Ltd App on[protected] vide reference no: 20181105T[protected]fbadbc481d .

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Website: portal2.bsnl.in/myportal/transaction.do

Sir/madam
I have paid bsnl landline bill of kerala circle on 13 th oct 2018 through online. But the payment status shows transaction had failed and the bill amount have been debited from bank account without generating the receipt. The details of bill are furnished below. Kindly do the needful to clarify the same.

Please check the status and arrange to provide the refund details if any for the below failed txn as the money is neither reflected in my bank account nor in the bsnl acount.

Subscriber name : ramadas p g
Transaction_id fcdr[protected]
Account_no [protected]
Invoice_no sdckl[protected]
Integrator_id techprocess
Receipt_no
Transaction_status failed
Amount 767
Bank_id 1180
Trans_date 10/13/2018 11:59:03 am
Phone_no [protected]
Circle_code kl
Ssa_code ktm
Agency qpportal
Server_ip 10.48.133.13
Email id: [protected]@gmail.com

Thanking you
Ramadas p g

+1 photos

Dec 8, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Dear sir,

Ref: transaction no:- 241018

This is to inform you that i made an online transaction through my debit card of rs. 3422.77/- on 24 october 2018 in paynimo gateway and same amount has been deducted in my account but transaction was not successful.

So kindly provide the acknowledgement to get refund from my bank to my mail id: vickey. [protected]@gmail.com as early as possible

Thank you...

Dec 8, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by Vignesh2510 I have made this transaction for MCA Exam fees payment on online. Please send me acknowledgement as soon as possible.

Thank you.

Nov 05, 2018

Updated by Vignesh2510 My mail id: vickey.[protected]@gmail.com

Verified Support

Nov 06, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Nov 12, 2018

Updated by Vignesh2510 Hi Sir,

My Bank account number : [protected]
Bank name: Axis bank
Bank reference ID: S78836245

Kindly process my request as soon as possible and please provide acknowledgement to get refund from my bank. Thank you.

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Address: Chennai, Tamil Nadu, 600018

Website: paynimo

Dear sir,

Ref: transaction no :[protected]

This is to inform you that we made an payment of rs.4265/- and debited in our account of rs.4322.22/- but not printed the receipt and the receipt is very important to me because it is mba exam fee.

So kindly provide the receipt copy to my mail id : priyanka. [protected]@stfc.co.in as early as possible

Thank you

+1 photos

Dec 7, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Mumbai City, Maharashtra, 500084

I chose tech process on bsnl portal to pay my monthly bill of landline phone using my debit card on[protected]

I got following messages on my mobile

"pos transaction of rs.1190/- is done on card with last four digits “7087"

Your payment of rs.1190/- is failed on bsnl portal.
Reason: pme10023-rejected by paysecure

This is what my banker (Andhra bank) provided about the transaction

[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00

Amount is deducted from my account but not remitted to bsnl

Hence i want refund of rs.1190/-

The complaints given by me earlier are closed as resolved without refunding the amount
The id of the complaints are id: 2089536 and id: 2055936

Nov 26, 2018

Complaint marked as Resolved

There is no complaint resolution process at all The complaints are kept pending and finally marked as "Resolved" without taking any action. It is better to approach Consumer forum and get orders against the company

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Nov 19, 2018

Updated by Siva Rama Prasad Tumati The bank reference ID is already furnished in the main complaint.
It is as follows:

[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)

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M

malemkl

from North Lakhimpur, Assam

Nov 5, 2018

Iv paid for demat opening but failed after my payment i want refund

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S

Siva Rama Prasad Tumati

from Kumta, Karnataka

Nov 7, 2018

The bank reference ID is already furnished in the main complaint.
It is as follows:

[protected] postxn / rupay / portal bsnl tpsl /803037 - rs.1190.00 (on 14th of August this year)

Reply

S

Siva Rama Prasad Tumati

from Kumta, Karnataka

Nov 15, 2018

Is there any effort to resolve my complaint?
How much time is required to respond?

Prasad

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Siva Rama Prasad Tumati's [Complaint's author] reply, Nov 26, 2018

There is no complaint resolution process at all
The complaints are kept pending and finally marked as "Resolved" without taking any action.
It is better to approach Consumer forum and get orders against the company

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Address: Alappuzha, Kerala, 688501

I've made an online payment of rs 8143.50 to muthoot finance ltd on 30 oct 2018 through federal bank debit card. The amount was debited from my account, but the transaction failed

I've received another message that my amount was deducted from my account and is forwarded to paynimo mutual funds

I request you guys to kindly take necessary action and refund the amount

May 19, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Federal Bank Customer Care

from Delhi, Delhi

Nov 5, 2018

Hi Steven,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24530) in the subject line so that our team can assist you.

Paynimo / TechProcess Payment Services Complaints & Reviews

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