Paynimo / TechProcess Payment Services Complaints & Reviews

Dear team, i made a transaction of 1800 through paynimo gateway. Transaction was successful and amount got deducted. But as for acknowledgement mail i didn't receive any. All i received was:-

Response return from payment gatway.

Success
Transaction id : 1511

Kindly update status or any sort of confirmation.

Thanks you

+1 photos

Sep 22, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Priyanka
Customer Service
Techprocess Payment Services Pvt Ltd

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A

Ayaz Mohd

from Mohali, Punjab

Aug 20, 2018

Paynimo / TechProcess Payment ServicesI have not received payment receipt against my bill[protected] of RS 1363 on 16/08/18, due to net error, and my account no.[protected] was debited, please paid my electricity bill of account I'd [protected].

no acknowledgement mail regarding my payment to jawahar book centre - Comment #3188040 - Image #0

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C

churi

from Mumbai, Maharashtra

Aug 21, 2018

Msdcl bill payment process failed; but amt debited from account.

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I paid rs 822 for my muthoot finance gold loan interest, through paytm wallet the amount was debited but it is not showing paid in the muthoot finance page still showing the current date of the same month for the interest to be paid. I also confirmed with paytm they said amount is paid to tech process.
I again done a transaction of rs186 but failed

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Tpsl id[protected]
Bank ref.[protected]
Merchant id ic10056232
Amount rs. 398.20
Transaction date 4.6.2016

Sir,
Above transaction detail are for payment of noida jal. Payment for water bill is not credited in noida authority account. I have paid water bill with fine to noida authority. The payment was made from paynimo gateway. Kindly check and reimburse my payment to my account.

Prem hamal

Oct 2, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Priyanka
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Visakhapatnam, Andhra Pradesh, 530016

I have added cash 5200 in rummy circle and my amount is deducted from my account but transaction failed thru paynimo

Below is the message i have received

Thank you for using your sbi debit card 510xx6586 for a purchase worth rs5200.0 on pos 80303560 at playgames24x7 tpsl txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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R

Rajni vihal

from Gurgaon, Haryana

Aug 21, 2018

3 days ago. By mistake i send my money (which is 1832 ) in paynimo mutual fund. But i don't want to send. Plz give my money back in my account. Anyhow give my money back. I request you.

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Address: Jabalpur, Madhya Pradesh, 482001

Website: bsnlportal

As mentioned above I made a transaction on BSNL payment portal to recharge my mobile number through your gateway on 14 August at 9.13 pm of 100 rupees through my RuPay debit card, but the transaction failed due to some technical glitch i have provided screenshot which appeared after i click on pay button please refund the amount my card number ends with 5098
please resolve this issue as soon as possible

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Sep 23, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Aug 24, 2018

Updated by simran1256 The amount refunded on 20/08/2018 thank u and please resolve the issue of the website to continue my support

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Address: Madhubani, Bihar, 847211

I have paid rs. 10040.00 to delhi public school, bokaro, on 14/08/2018. Your reference number (Techprocess[protected].
Bank reference number -[protected] - 14/08/2018- 22:47 - indian bank.
Student's details -
Student admission no - 461/06/06/2017
Fee's i'd - [protected]
Student i'd - 37237.
Deposit fee to same detail.

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Sep 17, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]

This is with reference to the below mail, we would like to inform you that we have checked the the status for the above mentioned transaction and found that the same is marked as success and the payment for the same was sent to DELHI PUBLIC SCHOOL BOKARO on[protected] vide reference no: [protected] .

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Address: 500017

I have done the online debit card payment for margadarshi chit private ltd for paying the amount of 1140. My account is debited but payment not received by margadarshi chit private ltd. Transaction id[protected] payment done on 12/08/2018. I have done the transaction thrice no difficulty faced before. So please refund the amount or make the transaction successful

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Sep 27, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Visakhapatnam, Andhra Pradesh, 530046

Website: paynimo

Date: 9-8-2018
Bank : sbi
Branch: projet office, steel plant, visakhapatnam, andhra pradesh.
Client name: paynimo/ techprocess payment services limited.
Pos: 80300884
Moto tpsl txn#[protected].
Amount : 200
I tried to pay again on my university website for one certificate and money was debited from my account and it showed your money will be refunded in 24hrs.

This time i wont do online and i will pay directly in university.

Sep 26, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Priyanka
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Hyderabad, Andhra Pradesh, 500032

Done through - online. Muthootfinance.com
Date - 8.8.2018
Transaction partner - paynimo/techprocess payment services
Bank - axis bank

I had done an online transaction for above transaction id on 8.8.2018 on muthoot finance platform using paynimo/techprocess payment services.
The amount debited from my bank account, but not reflected in muthoot finance portal. I need either it should return to my account or muthoot finance portal
Regards,
Naveen reddy

Sep 15, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Aug 09, 2018

Updated by Vantari Naveen Reddy INB/[protected]/TECHPROCESS SOLUTIONS LTD

Verified Support

Aug 10, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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R

Rajesh Uttekar

from Nashik, Maharashtra

Aug 8, 2018

Sir/mam,

I have done online payment for MSEDCL Bill of Rs. 600 on 8th Aug 2018 using my Debit card through MSEDCL site via paynimo gateway system. E-receipt has not generated but the amount has been debited from my savings account.please refund my amount. Please check and do the needful at the earliest...

payment failed at payment gateway - Comment #3178655 - Image #0

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V

Vantari Naveen Reddy

from Hyderabad, Telangana

Aug 12, 2018

INB/[protected]/TECHPROCESS, already I have provided the same, but unable to trace the record means what, you people don't you know the transactions, you people only know to take the money for unnecessary transaction from all the people,

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Address: Visakhapatnam, Andhra Pradesh, 530046

Website: Paynimo

Date of incident : 7-8-2018
Bank name : sbi
Branch: projet office, steel plant, visakhapatnam, andhra pradesh.
Client name: paynimo/ techprocess payment services limited.
Pos: 80300884
Moto tpsl txn#[protected]
800 rupees was debited from my account by paynimo and it was showing nothing i have paid for certificates.
It also showed my money will be returned back within 24 hrs but it didn't happened.

Sep 23, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Hyderabad, Telangana

Website: PAYNIMO

I have done one payment on 07/09/17 for bajaj finserv through paynimo for emi due to them. But the payment was not credited in bajaj account neither in my sb account. My account no.[protected] and transaction id is s94086583 with transaction srl no. 1 on 07/09/17 for rs.3110/-
Transaction description : postxn/paynimo mutual funds/10003060

Please do the needful and revert the amount to my sb account.
Andhra bank,
Venkatarayapuram branch
[protected]
Ifsc : andb0000354

Sep 10, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Chennai, Tamil Nadu

Website: [email protected]

Sir, i was paying my daughter school fees through your app sai ram vidyalaya, madipakkam, chennai, tamil nadu. But amount was deducted from my bank account canara bank atm card, madipakkam, chennai. But i didn't receive acknowledge receipt of payment for the school fees amount rs.15, 468.55. So send acknowledgement or resend money to my account. Please. Transaction id was 13124. Please resend money.

Sep 10, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Ludhiana, Punjab, 142030

Website: MY VIDEOCON D2H Login | Videocon d2h DTH Service

Hi today morning 5/8/2018 around 7:25am
I recharge videocon package rupess 6600
My monty already cut from my axis bank account
D2h customer id[protected]
Bank name axis bank
"recharge amount rs:- 6600
" date and time of transaction 5/8/2018 time around 7:20am
"
Tpsl/seq no[protected]
" portal address of web site (Recharge mode) my videocon d2h login | videocon d2h dth service
Plz recharge 6600 in my videocon acoint

Sep 9, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings of the Day!

This is with reference to your below mail for payment not updated towards

TPSL ID:[protected]
Transaction amount:- 6600.0 /-
Transaction date:[protected]

We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Videocon d2h Ltd on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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M

Manikanta Sv

from Bengaluru, Karnataka

Aug 8, 2018

Hi Team,

my TTD transaction got declined twice and amount is been debited from my account.

Date:- 03-Aug-2018
Time:- 11:30 to 12:15 IST

And when I try to call CSD they directly tell me that we wont entertain customer on call.

Then why are giving the customer care number on the website ?

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Address: 620102

Transaction id - techproc[protected]
Done through - online. Muthootfinance.com
Date - date 31.7.2018
Transaction partner - paynimo/techprocess payment services
Bank - canara bank

I had done an online transaction for above transaction id on 31.7.2018 on muthoot finance platform using paynimo/techprocess payment services.
The amount debited from my bank account, but not reflected in muthoot finance portal. I need either it should return to my account or muthoot finance portal
Regards,
V. Kannan

Sep 7, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Greetings of the Day!

This is with reference to your below mail for payment not updated towards
TPSL ID:[protected]
BANK REF NO:[protected]
BANK REF NO:- [protected]
We would like to inform you that on the basis of the given details we have checked and found that the status for the same was reported as pending at our end as we had not received the response in real time from bank's end.

Accordingly, as per the standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on[protected].

You are therefore requested to kindly check your bank account statement to confirm the credit receipt or contact your bank in case you have not received any reversal into your account.

Aug 02, 2018

Updated by Kannan Venkataraman i had got refund on my bank. thanks for your support.

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P

Purushottaman Ravi

from Madanapalle, Andhra Pradesh

Aug 7, 2018

I paid 6063.72 rupees to VIT, Vellore on 23rd July 2018 at 11:38 AM.The institute confirmed that the payment failed to reach them. It has already been 5 days now. I still never received my amount back.

Please kindly refund my amount of 6063.72 Rs at the earliest to my Indian bank account.

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Address: Banda, Uttar Pradesh, 210001

Website: uppcl

My uppcl bill dated 31/07/2018 account number [[protected]] amount rs. 6411 is paid on 31/07/2018 at 12:10:11 a:m vide paynimo uppcl[protected] but due to system error receipt not generated my account debited please confirm above uppcl account credited if not credited return back the amount to account which debited an early action is highly appreciated thanks

Sep 7, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jul 31, 2018

Updated by jmkmotorsbanda banda Revise mail,

My uppcl bill dated 17/07/2018 account number [[protected]] amount rs. 6211 is paid on 31/07/2018 at 12:10:11 a:m vide paynimo uppcl[protected] but due to system error receipt not generated my account debited please confirm above uppcl account credited if not credited return back the amount to account which debited an early action is highly appreciated thanks

Verified Support

Aug 01, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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N

namrata khot

from Pune, Maharashtra

Aug 6, 2018

While i was making mseb bill payment through paynimo...notification was sent by paynimo for payment of 1000 rupes..which are not deposited in mseb...plz refund my money in my bank account

payment return or credit uppcl - Comment #3175951 - Image #0

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Address: Thrissur, Kerala, 680546

Sir,
I have paid my bsnl land line bill of phone no:[protected] through tech process payment service through bank of baroda two times. My bank sent me sms that an amount of rs 212/- debited my account on[protected]: 18:17:09 at pos. Tid:[protected], ref:[protected], and rs. 212/- debited on[protected]: 20:58:15 at pos. Tid:[protected], ref:[protected]. But bsnl not genetated acknowledge of receipt of both payment. So, please credit this both payment amount of rs 424/- to my bsnl account or my bank account.
Yours faiyhfully

Kaiparaumbu, mohanan. P. S
30/7/2018. Mobile : [protected].

Sep 5, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the 9 Digits Techprocess Payment ID or Merchant ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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D

Dinesh Rathwa

from Surat, Gujarat

Aug 1, 2018

About to above subject bsnl bill payed using your gatway but not credit credt to bsnl bill ed portal and payment deducted 745 and TID-[protected] AND REF NO[protected] THIS is id so check and credit to bsnl portal so please help me.

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Please refund my unsuccessful electricity bill that was not refunded yet i paid that on[protected] wtf to mail id [protected]@gmail.com please revert the amount to the account as soon as possible i have paid this through my atm card on[protected] but the the status shown is unsuccessful i waited since 10 days but the amount is not get reverted yet please revert my account balance as soon as possible

Sep 7, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jul 30, 2018

Updated by Rahul_singh042015 My contact number is [protected]

Verified Support

Aug 01, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: Paynimo

Reff no. 210720180805209448803000
As usual i was paying my electricity bill of rs 1860/- to uppcl on 21.07.2018 throgh this paynimo service provider.
But the amount 1860/- has been deducted from my account and payment neither made to uppcl nor refunded yet.
Kindly refund my whole amount to the same credit card no. Asap

[protected]@gmail.com

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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jul 28, 2018

Updated by Savita chauhan This is first time when i faced this problem while using this aap. Please refund my amount of Rs 1860/- as soon as possible as this amount illegally deducted from my account.
Regards
Advocate Savita
Contact: [protected]@gmail.com

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S

Shabihul Zaidi

from Varanasi, Uttar Pradesh

Jul 31, 2018

I maid an online electricity bill payment at UPPCL with a card no ending 9029 of rupees 992 on 25/07/2018 at 9:08pm but receipt not generated and amount debited from my account.

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Address: Ambala, Haryana, 134003

Sir,
I have made transaction for registration in punjabi university two times in 2 days one by netbanking one by debit card both of the times money is debited but didn reach punjabi university... Kindly refund the money as soon as possible
Total money is[protected]/transaction)

Ref no for
Netbanking transaction ref no[protected]
Date - 27/7/2018
Time - 4:28 pm

Debit card ref no[protected]
Date - 28/7/2018
Time - 3:47 pm

Plz refund it as soon as possible

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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V

veekay7777

from Nashik, Maharashtra

Jul 31, 2018

I made payment by netbanking of rs 1034.5 on 25 july 2018, 12.45pm.To maharashra online against my application no.-[protected]ebd3a9,
but payment not done, error massage shown, but amount deducted from my bank ...
I have to make payment again ...I made it by card payment successfully today-.26/7/18
i want you to refund my amount of rs.1034.5/-

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V

vasuvadla

from Hyderabad, Telangana

Aug 1, 2018

Transferred to Margadarsi Chit Fund Rs. 10000/- but not credited to Merchants account but deducted from my savings account

my money deducted 2 times in 2 days but didn't reach to punjabi university for registration - Comment #3172551 - Image #0

my money deducted 2 times in 2 days but didn't reach to punjabi university for registration - Comment #3172551 - Image #1

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Address: Ghaziabad, Uttar Pradesh, 201002

Please provide the details of rs 588663.00 made on 20.7.2018 from punjab national bank kavi nagar branch ghaziabd u. P in account of salasar techno engineering ltd vide a/c no [protected]. It is necessary for us, because
Payment details of rs 588663.00 has been misplaced. As per our company rules before post the payment in books, this should be certified by authorised signatory.

Thanks
Pawan kumar goyal
Manager accounts
[protected]

Sep 2, 2018

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2018

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 50

no acknowledgement mail regarding my payment to jawahar book centre

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amount deducted but not paid.

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unsuccessful payment

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amount deducted from my account but transaction failed thru paynimo

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the amount deducted from my debit card but not recharged in my no.

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paid fee receipt not found.

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problem payment not received but money debited in my account

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money refund

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payment failed at payment gateway

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money refund from paynimo

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debited rs.3110/-

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acknowledge receipt of payment not received.

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videocon recharge issue

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failed transaction on muthoot finance

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payment return or credit uppcl

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non receipt of bsnl bill payment

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refunding of electricity bill amount

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status of my payment made to uppcl was failed.

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my money deducted 2 times in 2 days but didn't reach to punjabi university for registration

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details of payment of rs 588663.00 made on 20.07.2018

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