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PaySense Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 577
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Unresolved
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PaySense reviews & complaints page 5

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B
Birender_tiwary
from Delhi, Delhi
Jul 10, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by recovery agent

Address:Delhi

Paysense has shared my phone contact list to some goons who are using my contacts and abusing them .
I just want to know who has given rights to paysense to extract any contact details and share with third party.

I had written several no of times to paysense but I didn't got any positive reply....
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E
Eagle23
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting frequently calls

This is not at all good I'm getting calls even after I requested to delete my account and details.

You are not at all taking responsibility I'm getting calls.

I told you before yet I'm getting calls, my fault is that i thought yours is a good website so I thought to take loan but I don't want it anymore I uninstalled it
But I'm too irritated that I'm getting calls even after I told you to delete my number...
+1 photos
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Sridevi inturi
Jul 8, 2022
Aug 21, 2022
This thread was updated on Aug 21, 2022
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Harassment and abusing

Due to financial problem and due to delay in coming of stuck money in business I am unable to pay EMIs of the loan.
I am telling the respective call girls that I would pay amount as soon as possible. But they were not listening to us and using bad words and abusing us. Harassing our relatives.
Using bad words on our relatives.

Thanks & Regards
SRIDEVI INTURI...
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R
rbch
Jul 7, 2022
Jul 10, 2022
This thread was updated on Jul 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive Language

Address:Mumbai

Hi Sir, well this company has been very abusive from day one since i have taken the loan from them, the loan number is [protected], they have been calling my sister day in and day out calling her names abusing her and also saying sun choo apne choor bhai ko bula, this is the language they are using, what kind of family have they been risen what family they belong who cant speak with respect. I dont think RBI has given them such rights. I...
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Bsl Bsl
Jul 6, 2022
Jul 10, 2022
This thread was updated on Jul 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam calls everyday

I'm getting automated calls everyday. I talked with the support team two times they said they will stop but they didn't. I said them i don't want the loan still they calling me it's so annoying.

Please stop calling me paysense...
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M
Mark Dcruze
Jul 4, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Recovery Agent being abusive and obnoxious

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India
Website:www.gopaysense.com

Hi Sir, well this company has been very abusive from day one since i have taken the loan from them, the loan number is [protected], they have been calling my sister day in and day out calling her names abusing her and also saying sun choo apne choor bhai ko bula, this is the language they are using, what kind of family have they been risen what family they belong who cant speak with respect. I dont think RBI has given them such rights...
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T
Teli Smita
Jun 28, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not good

Address:Santacruz

I am Smita Teli. I had taken a loan of Rs 100, 000 from you. I paid some EMI. Then I have settled. I have a receipt for it. I have paid online. I haven't received any updates. Avoid when asked. A worker named Komal swears. Now let's just say I don't work there. I don't want to call. Now who will get the answer from me? Tell me the option as soon as possible....
+5 photos
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Teli Smita
Jun 28, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not satisfied

Address:सांताक्रूझ

मेरा नाम स्मिता तेली.मैने 100000 का लोन लिया था. उसके EMI भर दिए. मैने[protected] सेटलमेंट कर के बंद किए. इसका स्लिप भी है मेरे पास. आज legal से फोन आ रहा है और बोले कि install ment बाकी है. और मेरे बाकी...
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Sathishkumar Kalaimani
from Delhi, Delhi
Jun 27, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Using personal details without confirmation

Submitting loan application without my consent. Though I have written mail to [protected]@paysense.com & a sms to the agent who called up, My loan application has been submitted without my consent.

It is really unsafe. I will not recommend to anyone. Kindly value the consumers and do not overpower them with your technology....
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Kinshuk Dey
Jun 27, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Torture and Forceful Recovery

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

I took a loan of 2 Lac from Paysense last year in August 2021. I have paid the loan all throughout. Due to some financial issues, I was unable to pay the loan in June. They have started harassing me. I have the WhatsApp screenshots of their agent whose name is Rishika Singh. The way they were threatening me and the way they were harassing me are on record. I told them that I will pay the whole EMI coming month but they were not at all ready...
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A
Annie Obel
Jun 26, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental torture and harassment

I took loan on Feb 2022 I paid the emi for all month. This month was delay and is not yet over. But these bastards hacked my phone, took all contacts and called to them. Insulted me before everyone.if this is going to continue I will commit suicide. Before that I will write a email, letter to commissioner and cyber crime stated that the reason for my suicide is Paysense team. See we will pay the amount.we didn't run away.because of these...
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L
London diaries
from Bengaluru, Karnataka
Jun 22, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Hacking and harassing my contacts

Address:Mumbai

I missed one month EMI due to job loss and they're calling me and all my contacts asking for the amount, if they ask how did they get the number, they say I have given whereas I did not, this is completely illegal to call all my contacts. I just need sometime to settle the loan. Kindly help me through this and file complaint....
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Revanth Chowdary Sabbineni
Jun 20, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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About cals

Address:Nandigama

They're calling me daily & saying you're eligible for loan...
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Rahamath althu
Jun 15, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Torchering by calls and messages

Dear sir r madam hi this is Rahamathulla n p from Bangalore i have availed an paysense loan but some personal issues and due to covid i have not paid the emis only 4emis pending i don't know who given authority to your call centre girls they are repeated ly calling and abusing and demanding a payment .i told them I already told them I can make it on r before 18th previous also i told them same yearly once r twice they are calling and torchering.if...
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S
SolAam@123
from Mumbai, Maharashtra
Jun 14, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount disbursement delayed

I've applied for a loan on Thursday 8th June 2022 I'm a long time user of pay sense and have been satisfied with the service but this time it's really frustrating as my application is already approved yet there is no disbursement it has been 5 days I'm out of country for tourism I've mailed them several times with my alternate number also yet no response please do disburse my amount ASAP my name is Aamir Sohel Solkar you can check in your...
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R
Reenu14
Jun 13, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Harassment calls agent mentally depression

Hi, I have got loan in 2019.i was paying emi, but during pandemic situation I became jobless and even I got affected with virus. I was responding calls of agents. But, today an lady agent called me and spoke harshly. She even threatened me and called to my relatives/friends and insulted. Paysense higher management please call me. [protected]...
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Pradeep.89
Jun 11, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging penalty without giving the option to pay

72551736 is my loan account number with Paysense. And my 1st emi was on June 5th, 2022 which did not got debited after having sufficient balance and it was showing NACH presented at the bank. And there was no pay option in the app for the same reason as NACH presented to the bank.
I started writing mails and raising complaints in their app as there was no phone customer care of the company. And the issue did not got resolved. On the...
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Shanu7866
from Chhindwara, Madhya Pradesh
Jun 10, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff ethics and behaviour with customer

Address:Pataleshwar Chhindwara MP

I want to get a loan of rupees 2lacks but after some family discussion my plan was dropped after that your executive miss rekha miss behaved with me. She said that don’t waste out time next time. Is this the way you are treating your customers. Shame on you and your higher management system...
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wilddog
Jun 8, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status of application

Requested for loan, but its still under review process mode even after 24 hours.. do i have to wait long enough for loan ? theres no update about status of loan....
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Akash19070000
May 24, 2022
May 28, 2022
This thread was updated on May 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Finance

I pay the EMIs and give them date after that i constantly talk to them but now they are repeatedly calling my contacts and using foul and abusive language . They are calling me too . I am going to court too now . Kindly help...
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