Claimed

PaySense Complaints & Reviews

1.3
Last updated Feb 14, 2024
Complaints 577
Resolved
137
Unresolved
440
Quick Links
Statistics
Share
Contacts

File a complaint to PaySense

Having problems with PaySense?

File a complaint and get it resolved by PaySense customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PaySense
Customer Service Contacts

PaySense Website

PaySense Head Office Address

Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West
Mumbai
Mumbai City District
Maharashtra
India
400054

PaySense reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mangala Divakara
Mar 19, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling my contact s please avoid

Address:7 cross venkatapura, Behind Indira canteen

Dear Team,

Please avoid calls to my contact ...

Requesting you to don't call.

If I m cheater I won't pay na ... 3 months back only I paid 2:emi.

I ll pay next 2 month.

I try to clear all the dues otherwise won't emi I ll start paying one by one emi.

Till the please Don't allow to call....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
PPreethi
from Bengaluru, Karnataka
Mar 14, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PaySense Not allowing the foreclosure of loan

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

I was trying to close the loan (foreclosure) through Demand Draft Or through check, but the executive is denying to share me the loan provider details.

There was no customer care number to contact and raised a request emails continuously whereas there is no response which is affecting the delay in process and burdening the day wise interest.

Hence, Kindly help me in resolving this issue and guide me to close...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dwivedi16
from Delhi, Delhi
Mar 14, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment to my family and relatives

Address:8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052
Website:paysense

I have taken a loan from paysense. And i have given 9 emi in the time of covid but they charges extra amount in my emi of rs 2000 and telling me that this is the interest of monotorium which the RBI has guided at the time of covid.Everyone has hardearned money why should i pay extra when my emi is 9800 and they have charged it upto 11000.And not only this they are harassing my in laws and relatives by using abusive language.What kind of policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimeshk
Mar 13, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam calls

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West Mumbai Mumbai City District Maharashtra India 400054

Hello there,

I'm not sure whom provided my mobile number as I'm recieving paysense ### calls everyday.
I don't need any LOAN or support at all.
Just stop this type of calls on below number now.

Mobile number:[protected]

From: Dinesh kumar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saru.thiyagarin04
Mar 10, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about pay sense service person

Address:Bombay, India

Sir/Ma'am,

This is SARAVANAN KUMAR T from Chennai, i have taken LOAN from PaySense Company. My registered mobile number is [protected] & [protected]. I haven't repaid the EMIs properly. Due to COVID-19 i lost my job and still I didn't have a better job. I got a call last week from them, they have told that they have sent legal notice to me. I told them about my situation and asked two months time for settlement....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shekhar1123
from Gurgaon, Haryana
Mar 7, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
Report
Copy

Loan credit without inform rate of interest and complete explanation.

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West Mumbai Mumbai City District Maharashtra India 400054

Name : Chander Shekhar
Mobile: [protected]
Loan : PAYUFIN loan STPLSC[protected]

I am chander shekhar. I have submitted a loan application on paysense but their agent has helped me complete the process.

But No one explained to me about the loan Interest rate and what will happen if I pay in 2 year.

He told me that you will get a mail before the loan amount is credited to your bank.br...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sirfparvez
from Nagpur, Maharashtra
Mar 5, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They hacked my phone and abuse my family and friends

Address:Nagpur

They hacked my contacts and abuse my family and friends I have taken loan from paysense due to COVID i failed to repay, I'm ready for settlement my family and friends getting call from spam numbers they asking to pay paysense loan in abusive language, but this is not a right way to talk.they contact me n force to pay the loan right now. how's this possible? They sending me messages on WhatsApp asking to deposit amount in kotak bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Baskar
Mar 4, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan closed but still showing EMI and NOT active on APP

Address:Chennai
Website:[email protected]

I have closed my loan on 17th Feb 2022 foreclosure loan and then they have told us it will take 7-15 days to closed in your app and then you will get NOC of that loan within 30 days, but i have sent so many mails to customer care to close my loan and change the close status in APP but no respond always and then NACH is still active, i'm worry about whether EMI will be deducted on this month on march 5th ...Please resolve my issue as soon...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
R
Ramachandran surendran
Mar 4, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst company

Address:Annanagar

Had taken loan in paysense by the vendor KSF finance, agents tracking all my contacts & using filthy languages over my friends, relations, really was veey much disappointed & ready to die. Even my family got separated because of this paysense....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
bdeshmukh2000
Mar 2, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due payment done but NOC not provided

First they have given wrong closure letter. Full due amount was wrong in portal and in closure letter. I have paid accordingly. They can not update their system. No NOC provided

Loan a/c 2421409
[protected]
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kunalsingh Sikarwar
from Pune, Maharashtra
Feb 25, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
Report
Copy

My family members friends relatives receive call as not able to pay emi I asked for legal still trouble going on

My family members friends relatives receive call as not able to pay emi I asked for legal still trouble going on.No. from which call received is as follows.
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chetan agawane
Feb 24, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
Report
Copy

Loan closed then to status of loan is Active

Address:Gunsagar Nagar Kalwa West

I have closed my loan on 12 january 2022 they have told us it will take 7-15 days to closed in your app and then you will get NOC of that loan but from 2months we are complaning in customer care even they giving us time will solve your problem but from 2months my loan status is active i want my NOC on urgent basis but not even bother to call us tell us whats the problem..

Hope will get help from your side...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kishore Kommu
Feb 13, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fair cheating

Address:Shaikpet, Hyderabad

I was approved with loan amount of 500000 rupees for my profile, I was clearly told that the rate of interest would be 16% only then I agreed for disbursement but when I calculated after disbursement the rate of interest is 20%. I called the agent and requested for corrections as there is no customer care number or office, but after couple of calls the agent stopped responding.

I wrote a complaint mail to paysense and will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vicky Durgude
Feb 9, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
Report
Copy

EMI Not Updated In APP

I Have Paid EMI For Your Current Account. Actually NACH Presented Showing On App That's Why I Unable To Pay EMI . Your Team Saying Please Pay In Current Account of Paysense .I Have Paid But FEB Paid EMI Not Showing On App . Showing NACH Presented. Please Support and Resolve ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Meenakshi_930
from Delhi, Delhi
Feb 9, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They hacked my contacts and abuse my family

Address:Nariana
Website:Paysense

They hacked my contacts and abuse my family and friends I have taken loan this company but this is not a right way to talk.also
[protected] his name is subhash and threating me to come my place and will kill you . I have proper call recording and escalating to Paysense team but they didnt response in cutomer care.Settlement of your loan ID - [protected] - Meenakshi Singh...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
B
Bky137
from Mau, Uttar Pradesh
Feb 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan has canceled my side without acceptance but EMI has been deducting from the account

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India
Website:www.gopaysense.com/contact-us

I applied for loan in Nov'21 and initially pay sense bank team has given information for the rate of interest up to 11 % but once its approved they had change the charges to 14%. however the rate of interest changed i had been canceled the loan.
but still EMI amount is deducting from my account. and paysense team is not interested to cancel.
paysense bank are deluding with people.
I have mailed then more the 35 times...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
pawan muppina
Feb 3, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Report
Copy

The mental harassment they are giving to my family

Address:Mumbai

I had taken a loan of 500000 from paysense I had paid 12 emis and due to the pandemic I lost my job and not able to pay the money my emi is 20000
I thought of foreclosure of the amount by borrowing it from some one else but these collections guys are calling my contacts and using foul language in such a way that the using spellbound badwords about my family.

I want a resolution for this issue or else I will commit suicide...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amrutha Yogendra
Jan 27, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing the foreclosure of loan

Address:Hyderabad

I was trying to close the loan (foreclosure) through Demand Draft (DD); whereas I have no information on how to proceed to close my loan.

There was no customer care number to contact and raised a request emails continuously whereas there is no response which is affecting the delay in process and burdening the day wise interest.

Hence, Kindly help me in resolving this issue and guide me to close the loan immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anirudh Rao V
Jan 23, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Harassment

Paysense is Harassing me by calling unknow people in my contact. And requesting for money.

Please help me in resolving this issue....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
rahul tandulkar 92
from pune, Maharashtra
Jan 20, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling contact number

Address:mumbai

Paysense are fraud. They are calling my relatives, my in-laws. Paysense has given the files of non payment to some recovery agents.

And they are harassing mentally calling my relatives and friends. Just because my number wasn't working.

I told them I will get money and I will pay soon and don't have money right now. But still they are doing the same.

Though they add charges and take more money,...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy