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PaySense Complaints & Reviews

1.3
Last updated Mar 29, 2024
Complaints 578
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137
Unresolved
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PaySense Head Office Address

Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West
Mumbai
Mumbai City District
Maharashtra
India
400054

PaySense reviews & complaints page 14

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J
jatinsharma786
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Wrong penalty and additional charges

My EMI is been deducted on every 5th of the month through nach, but since last emi i am charged with 590 rupee penalty for which i mailed paysense but only computerised revert is recieved. and this month i am charged with 1180 rupee penalty and instead of 5491 rupees it is asking to pay 7851...kindly resolve my problem..
i want paysense to deduct only emi amount and remove all the penalty ..because there is no delay from my side...
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M
Manikandan majo
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Late payment charges and overdue charges

I have already paid my EMI due amounts on time. First 4 dues are normally updated in paysense app. But my 5th & 6th EMI status still not updated and showing in processing in app. I will raise the complaint lot of times. But till now nobody resolve the issue. Now my 7th due amount showing due amount+late payment+overdue charges included. Why I will pay late and overdue charges? I will paid my all EMI's on time. Please help because I am very...
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Hi Paysense Team,
It's been More than 6 Months. Still my Payment Status for each EMI is not updated. It says "Processing".
Also I have paid my all EMIs on Time, Still It says you have Overdue EMI.

Kindly Do the needful....
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P
Prabhuram1990
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Repayment

I have lost the job in this pandemic situation.. But even though i have paid my emi partially.. But still collection agents are talking in a harassment maner.. Calling to my contacts and all.. They are blackmailing me to pay.. I agreed i have got money but still the way collection agents(ladies) speaks are in indecent manner.. Pls take a action.. They are killing me in words itself.....
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K
Kavleen Singh
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Harassment may result in self hurt

Address:Paysense, Mumbai

Due to Pandemic my business will start end of October and I have informed Paysense multiple times that I will start paying by 2021 first quarter. Before pandemic my EMI paying record is perfect.
But these buggers still keep calling and threatening me.
And to top of it all, the interest on interest charged is insane.
For sure I will not pay the interest on interest till it is decided in Supreme Court.
And this...
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Since few days all my phone contacts are getting calls saying that they will get a legal notice if i don't pay my dues ...

I really don't understand how are my phone contacts will be responsible for my loan.

been telling the collection team, answering each and every call, even then these people keep on calling to my phone contacts and saying them i am not lifting the calls. and make false propaganda of me. as...
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Paysense has been doing harassment by calling my sister and brother in law and were mentally assaulting them. I request to kindly take strict action against paysense and the woman from paysense with contact no. +[protected] is using very rude and filthy swear words against us....
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Address:Paysense Mumbai

Paysense is a big fraud company, they are not opting moratorium at initial but aftr long arguments they allowed moratorium. But they have increased loan interest rates of their own and penalty charges too. While having conversations with lender, their team accessed my phone contacts and calling each and every person of my contacts and disturbing them. Such a unprofessional way they interacting with them. Who have given rights to them to abuse...
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Address:Paysense , Mumbai

Paysense is a big fraud company, they are not opting moratorium at initial but aftr long arguments they allowed moratorium. But they have increased loan interest rates of their own and penalty charges too. While having conversations with lender, their team accessed my phone contacts and calling each and every person of my contacts and disturbing them. Such a unprofessional way they interacting with them....
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Y
Yuvaraj Viji Sekar
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Paysense forgery

Address:Bangalore

I have taken loan from paysense app and taken loan amount of 25k and 12 month emi opition. I have paid 5 month out of 12 months but now september month they increased loan tenure to 13 months and also emi pay option not showing in app but daily i am getting penalty charges. I sent so many mails regarding this issues but they are not responding. Please take necessary action against paysense. They taken all my personal documents. Please do...
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Address:MUMBAI Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India
Website:www.gopaysense.com

Sir maine paysense nbfc company se personal loan lia hua h but abhi jobless hone k karan mai se ki emi pay ni kr pa rha hu.. Uski wajah se recovery agent call krke harassment kr rhe h.. Aur dhamki de rhe h ki pay nhi ki to sbko call krege contact me se nikal k.. According to supreme court order, koi bhi nbfc ya bank 2 months tak force nhi kr skti payment k liye agar nahi h unke pas to.. Aur koi dhamki ni de skti.. [protected], [protected] in...
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Address:Email:[email protected],Address:MUMBAI Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Hi,

I had paid my august month emi of rs3516 on august 5th 2020 which is on due date only, when i checked this month they have fined me of rs 590 after paying my emi on time also
After sending many mails and raised tickets also they are not responding
I dont no the reason why they have fined me, money was debited in my bank account on 5th august only and no mistake from my end
Please check and remove rs...
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H
Himayavarman
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Added additional Charges

I have taken a loan in pay sense for around Twenty thousand, each month of 5th am paying my loan amount, since my Nach has been not accepted I have informed to make the payment on every month of 5th before the day ends, on the 5th of August I paid my loan debts same as like before but the amount has not processed yet but now its showing charges for late payment of Rs.590. I have attached the receipt of my payment which paid on the 5th of...
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Hi,

This pandemic have hit back me badly hence i was seeking for a time to may a payment but yesterday and two same executive was speaking rudely with me. I understand i have taken loan thts does not mean i should get abused by your people.

Share me the email to share call recording...
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S
santhosh balaram
from Bengaluru, Karnataka
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Stealing data

I've been continuously getting messages telling Ive been approved a loan of 120000 and I was in need of personal loan I've submitted all required documents even my credit score are good but they've rejected my application without valid reason I would have applied in banks or other genuine institutions. Paysense wasted my time and has all my data aadhaar card pan card and bank account numbers everything including my payslips and contact numbers...
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P
parshant shinde
from Pune, Maharashtra
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My emi not showing in paysense apps

Address:Pune

Sir last months emi paying one day late but not showing in paysense apps

Last 3_5 time in mail and call mi but nothing call mi

But send mi mail i will call you and not a call allready 590 duse charges in paid but late charges in 1 rupees showing

5th august 3020 last emi paid but not showing...
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S
Singhamita
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Unnecessary penalty charges

I have paid all the emis on time even when the nach was not working which is your issue and also even after paying all the unnecessary charges my m still getting charged penalty and my loan tenure is 12months in which all of 12emi's are paid and updated in app as well then why am I getting charged with penalty. I need the loan closure this will effect my credit score and I have been asking for a call back from past 7+days and yet I haven't...
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A
Aditya Abraham
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Loan SL2245328

After alot of drama and a court order a full and final settlement was done on December 2019.SL2245328. They sent me a reminder to pay more on June 2020. I sent them an email stating about what happened previously and that i have no loan pending. They gave me something about escalalting the issue but nothing after. Again july 2020 i get a 1st reminder. Please whoever from paysese is reading this do something productive and let me know what...
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A
Antonyjm96
from Coimbatore, Tamil Nadu
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unnecessary adding additional charges, not properly updates in app

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Myself antony johnson, i have activated nach for auto debit. But paysense did not debit and no payment options in the app. Now they ask to pay 263 rs for nach activation charge every emi. However i paid 263 rs via app still now there is no updates in app only show processing. And i don't apply for moratorium, also they add interest for outstanding loan. My loan was postponed without my permission, then why will i pay interest. Paysense team...
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A
ashutosh.pandey12
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fully close (foreclose) my loan

Address:Vadodara

I have mailed a request on 10 july 2020, to close my loan as earliest.
I received one mail from pay sense to fill a form regarding loan closer and i have filled and submit it, till now i have filled the form 5 times but still, i didn't get a response from pay sense to which account i have to pay and how many amounts i have to pay, i am required worried as 22 is the last day of loan closer as per pay sense

I am following...
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