PaySense Complaints & Reviews

Hello,

Sincere apologies for the inconvenience.

You can apply for a Moratorium on the APP itself. Please find the below link for the same:

https://www.gopaysense.com/emi-plan-covid/

Since, we are unable to identify your details here, please help us with your registered email Id here in case of any concerns.

Regards,
Team PaySense

Ridiculous response, mail has been already sent from [protected]@gmail.com ur ###, return the cheque bounce charges first else forget ur money. I got a reply from ur pathetic customer support saying we will respond in “SEVERAL DAYS” what do you mean by several days? Then u can expect ur LOAN back in several years

Hello!

We see that you have sent an email for Moratorium request on 22nd April from an unregistered email Id. Please note that we are only providing Moratorium option on request & hence the NACH was presented to your account.

As checked, you have now been registered for Moratorium for further month & your next EMI will be in the month of June 2020.

The charges cannot be waived since the request from your end was sent after your due date.

Please email us on [protected]@gopaysense.com from your registered email Id so that we can assist you further on this.

Regards,
Team PaySense

Hello,

We completely understand the situation currently.

We request you to help us with your registered email Id here so that we can look into the matter & take appropriate action.

Awaiting your details.

Regards,
Team PaySense

All ###, you guys are threating me too for no reason, paysense is fraud, stealing our contacts and threating everyone, calling them and sharing my LOAN and personal details and abusing them to pay my dues, I don't understand why would my people I share professional relationship with can pay my dues, and unnecessary bouncing charges penalties interests and at once multiple agents call and message non stop and abuse me also, they are not financiers, they are goons and why and how would they get permission to run these companies don't know. This should be looked into by higher authority.

Aap ki company data hacking karti hai logo ka our unhe preshan karti hai aap unka samajik apman karte ho our aap log data hack karke Chinese company our gunde mavalio ko bechte ho

Paysense india ki sabse nadi chor company hai ek emi bounce hone ke baad aapke pautr relatives or dost ko phone karke batate ki aapka number diya hai aapko emi bharna padega.
I don't know how they hacked my contact list and called them.
Is their is any lawyer can help me for this fraud company

Same issue with me and my concern was how they get my relatives and friends contacts then I found the app that is installed needs contact permission and without that your loan is not processed and you will notice this only when you face such problems in your life. Whatever paysense may promises you on your experience with their recovery department I am sure paysense will not take any action against them as there are many such cases happening and just think over their app need contact access permission then in any conditions if recovery people comes in picture they start calling your relatives and friends who are their in your contact list but you will never think of giving reference to any financial institution. There should be some legal action against such process of calling relatives. Also if we go for legal they will come up with agreement that will show that we agreed with such process.

And one more thing in many reply from payse se I didnt find mentioned any word on how they are getting contact list and calling them.
Second when I picked one call received on my friends mobile I asked them from which bank or financial institute they are calling they replied 'we don't know bank but we get your details and now that we have talked to you we will inform the bank'.

As I have searched from many cases they will not take any action as they have started new way of recovery, we need to understand who we have given access to our mobile, to paysense and this collection team is out sourced then our data, privacy is public now through paysense and that too in the hands of this goons.

I am also having same issue but after making proper repayment of 2 years they have shared my details and my relative details with this goons only for last two months irregular payments.

Paysense in simple terms is fraud. No where in the rbi guidelines or p2p lending notices is it mentioned that you can acces my contacts and harass them for payment. Your agents are not only goons but use language which only slum people use. They also send threatening emails and sms continuously throughout the day and harass and intimidate you. Their call centre’s and email support are a joke. They only send you an automatic response but they keep repeating their bad deeds.

PAN / AADHAAR DEFAULTER TAGGING WARNING - Your repeat Bounce history will be updated in CIBIL with default along with your PAN/AADHAAR Number. Also this BAD HISTORY will block you from applying for any type of loan again. Clear your dues NOW by logging on to http://www.gopaysense.com/pay

If these people are calling your friends or relatives and harassing them, then there is absolutely no need for you to get stressed.

You guys just have to do one thing.You go directly to the police station and get a report against them and there is nothing to fear in this, nor is it a matter of feeling ashamed.This is your fight.You have to fight.

These people have saved the contacts from the contact list without knowing you. Those who are using apps do not even know that their personal information is also with them.

Many people must have had bad days because of this epidemic.You people are not thieves, but you are helpless.

If they are calling you constantly, then there is nothing, they can do it, but if they calls someone else then you go straight to the police station and register an FIR.

You people can also take help of cyber expert police.Share that number with the police, which was used to called to your relatives.You immediately inform the police that calls were coming from this number.

You tell your relatives and friends in advance. If you get such a calls, then inform you immediately.

thehindu.com/news/cities/Hyderabad/17-arrested-in-instant-mobile-loan-app-fraud/...⇄

Cases of apps baded loan provider using these tricks and continues arising day by day. They might hired some more people as mostly unable to pay emi on time due pandemic.

I will request you again and again please file an FIR near your Police station if they called your relatives and friends

Toady also 7Rs. Penalty added in website paid, kindly solve my issue till now what i paid please return to me

Beware of this fraud company, twice they collected ECS form after approval and still loan is not disbursed even after 1.5 month. Unprofessional company with useless employees, only way to contact them is email and they reply after 3-4 days as when they like. Wasted my 2 months on them better we can approach bank and save our time

Why is peysense sending me an OTP i need this clarified incase if there will be anything going wrong in future i will not be responsible for it

Brother you have just started with paysense, there a lot of embarrassing moment on the way. 1st if you delay in payment and by chance if you missed the call they will call your friend parents and tell them you gave their reference number to recover the money, and if they are brave hearted n ignore they won't stop they will continue calling somewhere far relative whom you must have stopped interacting with and abuse really bad...I am saying all this out of my experience so what I did I stopped paying because this...they sent bouncers to recover the money at my door rest is something that I can't share here...

It's been more 2 Days and there's no reply from anywhere...not im really worried for the loan as i have given certain commitments . I hope the officials at paysense understand that it creates problem for the customer if they do not get any update on their particular loan application..i'm sincerly requesting you to please update the status by call or email..
Thank You

It's getting insane now...after writing more than 5 emails and continuosly calling the person whom i handovered the docs..im not getting any single update also i haven't received a single call till now...sorry to say this but you guys are playing with the emotions of each and every customer...we understand that you dont have any customer care setup but atleast reply on email with some proper information...
Hope so that you guys understand the situation and help me as early as possible...

Thanks

Everyday I'm Mailed But Nothing Happen Still More Then 20 Days Over
Nothing Use This Please Let Me Confirmation Otherwise Cancel My Porsanal Loan Amount Immidet

Hello Sir,

As I have searched from many cases they will not take any action as they have started new way of recovery, we need to understand who we have given access to our mobile, to paysense and this collection team is out sourced then our data, privacy is public now through paysense and that too in the hands of this goons.

I am also having same issue but after making proper repayment of 2 years they have shared my details and my relative details with this goons only for last two months irregular payments.

My name is shahnaz malik. I had applied loan from Paysense, all my documents were complete, paysense declined my loan after 5 days. I gave the papers that I asked for, but these people only asked me for a statement. Later, I say the reason why salary is not clear, I say lies.

Hi,

please check with paysense they are adding the charges like anything .
If you miss then they have adding the charge like anything day wise like more than 200.

Regards,
Snehasish Das