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PaySense Complaints & Reviews

1.3
Last updated Mar 29, 2024
Complaints 578
Resolved
137
Unresolved
441
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400054

PaySense reviews & complaints page 16

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M
MALLA REDDY P
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

every day penalty showing in app

Address:Mumbai City, Maharashtra
Website:gopaysense

I am malla reddy p, mail id : [protected]@gmail.com loan na11423475 emi 10047 rs deducted from my sbi a/c through ecs nach on 3rd feb 2020, but in 21feb 86rs penal chages showing paid, 22feb 7rs, 23feb 7rs, 24feb 6 rs showing paid same day but every day why you are updating penalty after dedication of emi avoid charging penalty, mailing every day but no response from support team,...
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Shayk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan disbursement yet to happen

Address:Kolkata, West Bengal, 700028

I had applied for a personal loan from paysense, my application was approved on 3rd of february & was told it would be transferred within 48 hours.

The nach form i signed was dated 31st of january & they also collected the documents from me by their assigned representative.

The loan is yet to be disbursed after repetitive emails and no communications from their side, already informed paisabazaar regarding this....
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Rachit1904
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to delay in verification

Address:New Delhi, Delhi, 110059

Hi i have applied for a loan on 14th feb 2020 and till 15th feb i have completed all the formalities and i was informed that within 48hrs documents team will come and pick my documents and disburse the amount. Its already 17th now i have not even received any call from their document partner and after reading company reviews i am bit worried. Can someone help me as it is very difficult for me to trust a company like paysense who didn't value...
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mayank26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

revision of emi amount

Address:New Delhi, Delhi, 110026

I have a running loan (Loan id: [protected]) with paysense which got credited to my bank account after a lot of days and got credited on 03.02.2020. So there are charges added to my first emi as pre-emi charges.

Now if they have credited the amount so late they need to remove these pre-emi charges and the same was assured to me by there executives but this has not been done despite requesting them again and again. This...
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sharavannaidu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount not credited to account

Address:Mumbai City, Maharashtra
Website:www.gopaysense.com

My paysense id is ps11378650. I have received the alert on 11.02.2020 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.

Paysense team has not contacted back till now on repeated mails and whatsapp msgs also.

Please check and respond back or else close my loan...
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sharavannaidu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount not credited in account

Address:Mumbai City, Maharashtra
Website:www.gopaysense.com

My name is sharavan kumar k,
My paysense id is ps11378650. I have received the alert on 11.02.2020 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.
Please resolve this issue as soon as possible...
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A
aditi manjrekar
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loan approved waiting for disbursal

Address:A/5, Sahkar Society, Shivaji Nagar, Asalpha, Ghatkopar West, Mumbai -82, Maharashtra, Mumbai City, Maharashtra, 400084

Hello,

Myself aditi manjrekar. My loan of rs. 1, 60, 000 /- is approved on your application called paysense. I completed all the formalities and also handovered the signed copy of nach form to your executive at my home. I was informed by one of your representative that the disbursal will be processed in 48 hrs. Now it's more than three days and i haven't got any update from your side. I don't have any contact number or office...
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Address:Ghaziabad, Uttar Pradesh, 201002

I had applied for a personal loan and submitted all documents on january 25th 2020. The loan application status is showing approved in app as got a message stating application sent to bank for disbursal and it will be credited to my account in 48 hours. Its more than 8 days but till now there is no response for the queries i raised through the app. I had raised an email query and also selected a call back but did not get any response for...
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bollepallynaresh
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hacked my contacts

Dear team,
Indian government.

Respected sir/madam,
Loan no:sl2459842

This to here to bring to your notice that, an online application paysense (Loan application) has given me loan, regularly i use to pay all my emi on time but this month, i haven't paid due to some problem, i requested them for some time, but they hacked my phone and steal all personal contacts from my phone and they called each...
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M
Mayank683
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delay in disbursement

Address:Thane, Maharashtra, 401303
Website:Paysense.com

I got mail on 22nd january 2020 that my loan got approved. It has been 8 days i haven't got the disbursement. They shows that my application has been sent to banking partner. There's nobody to reply you. When i wrote review on google play store they replied with the confirmation that loan will get disburse in 3-5 banking days if this doesn't happen then to let them know but when i didn't recieved the disbursement i replied to their mail and...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount disbursed, but not credited in my bank account

Address:560030

I applied for loan on january 23, 2020. On january 25, 2020, i changed my mind and decided not to go for loan, so on that when document collection executive came to collect the docs i told him i don't want loan so i want to cancel the loan request and i didn't submit him the docs, also i clearly wrote on a nach form to cancel the loan request which the executive brought to take signature and he assured me that he will send for cancellation....
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G
guna1994
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel the disbursal immediately this is fraud company

I applied for personal loan in paysense on jan 15th 2019 as i submitted every required document to them on 20th and on 22nd my status was updated to approved and money will be disbursed in 48hours till now i didnt received the money in my bank account now i realized and feeling regretfull for applying on paysense as i saw so many bad reviews and compliants about this app and im afraid to take loan from this company immediately cancel the...
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Rahuls1032
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received a message from paysense that amount is disbursed but not received

Dear sir/ma'am,

Today i have received a mail and message that the applied lian amount is credited into my account.

I did check i never got any money from them and still i checked nothing and no response from them.

What should i do now, can you help

How to go about as they have got my signature through otp service.

I checked paysense had fine reviews but sometimes...
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Sandeep181891
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too much delay in disbursement playing with sentiments

I haven't got any proper reply yet also i did complain on your mail and paysense app show 48 hours from 20th january and paysense guys told me 3 to 5 days now its 27 january and even also paysense guys telling me that 3 to 5 days just copy and paste always similar reply is paysense guys having robots who is sending me same reply on all questions. Tell me clearly dont harass me please disburse amount in account or tell me clearly and return...
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Sandeep181891
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed disbursal

I have done every formality till nach but there no response till now is it digital process. Really its pathetic also i told them that its medical emergency then also i have not got any amount kindly tell me why you guys did this much procedure if you don't want to disburse any amount to customers account just need answer that when you will credit my account if not then please tell me clearly...
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Sandy1891
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay on disbursal

I have done every formality till nach but there no response till now is it digital process. Really its pathetic also i told them that its medical emergency then also i have not got any amount kindly tell me why you guys did this much procedure if you don't want to disburse any amount to customers account just need answer that when you will credit my account if not then please tell me thats it...
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Karishma02
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

penal charges

I took a loan from paysense. I have cleared all my dues but still paysense is charging me mentioning as they couldn't deduct the amount from my bank, where as they deducted it on time. I have sent may emails to support team to close my loan account and not to charge me but there is no response from them. Please help me and report the paysense to stop charging and to close my loan account asap...
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Karishma02
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges

I took a loan from paysence. I have cleared all my dues but still paysence is charging me mentioning as they couldn't deduct the amount from my bank, where as they deducted it on time. I have sent may emails to support team to close my loan account and not to charge me but there is no response from them. Please help me and report the paysence to stop charging people and to close my loan account asap...
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M
mayank26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount not credited to bank account

Address:49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Mumbai City, Maharashtra, 400054
Website:www.gopaysense.com

I have received email that my loan amount has been disbursed and credited to my bank account but no amount has been credited to my bank account.

I have been contacting PaySense Customer Care but no one is responding from past 5 days and the WhatsApp number they have provided has also blocked me and are not solving any query.

Please get this issue solved and get my money credited to my bank account or else get...
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Sumathi1107
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan not credited to my account

Address:Bangalore, Karnataka

I had applied for a personal loan and submitted all documents on january 8th 2020. The loan application status is showing approved in app and got a message stating application sent to bank for disbursal and it will be credited to my account in 48 hours. Its more than 10 days but till now there is no response for the queries i raised through the app. I had raised an email query and also selected a call back but did not get any response for...
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