PaySense Complaints & Reviews

I have submitted nach during my loan process and now everytime the emi due date comes, nach is not presented by paysense in my account.

Instead you ask me to pay online from the link and every day you put the delay charges of rs. 28.

I spoke to your team last month and it was assured that you will refund the delay charges and this month money will be auto debited from my account. Again this month you put charges...

My Loan number is [protected]
Paysense showing every month penal charges but I this time, its deducted extra payment from my account, I did paid every month as per Paysense payment date

I did complain paysense but no Reply, I am lost my Credit score, due to bad service...

I have taken a loan for 1.56lakhs. The emi gets deducted on 5th of every month. The most recent payment was made on 5th june 2020. The emi was deducted on time but i am being charged late fees. I have requested assistance multiple times but i have not got any callback. I made a payment of 6632 today actual emi is 6395 and again 247 rupees is added to late fees. Amount deducted from my bank but not showing in paysense app, this is repeated...

Hi i have activated nach on my account you deducted the emi but not updated completed showing due why i have checked my bank account you guys has deducted the amount on[protected] successfully then why showing due... Clear this or else will take legal action on this...

Dear sir,

I have taken paysense loan 57, 000 /-rupees EMI 12 Months total completed EMI'S 12 but paysense app are wearing every month one rupee due they are wearing but am lossing my CIBIL SCORE we sent so many mails they are telling ignore that mails they are telling but here am lossing my cibil score pls take seviour action and rectify my problem as soon as possible sir.

Regards

Vadnala Ramprasadbr...

My self anil chowdhury and i have been taken a loan from paysense the amount was 57000 and i have already paid my 7month of loan amount which is 4660 ruppes per month but due to this covid 19 virus i lost my job and due to that i didn't paid my loan for three months as it was approved by the government and i was supposed to pay my amount on june but as i was job less i couldn't pay the amount i told them that i am ready to pay a fine amount...

I pay my EMi on time but then also they impose penalty charges and when I complain about it, the issue get resolve for few days and again they impose penalty charges, I update the same in Social media they inform that the extra amount will be adjusted but not a single time the penalty charges not adjusted.
So coming EMI date is 3rd July and I need to some 7.5k but they charged 8.2k with penalty charges, so in this situation if this...

My wife have a loan from paysense LAN:-[protected], we are paying all installment on time since the emi started but they are charging Panel charges every day for unknown reasons. i also received an email that said that is their internal technical problem but still it's to confusing for me.

Due to covid 19 govt. started loan moratorium option to get relief from emi but i have not take that from march to may but due to some...

I have taken a loan for 70 thousand. The emi gets deducted on 5th of every month. The most recent payment was made on 5th june 2020. The emi was deducted on time but i am being charged late fees. I have requested assistance multiple times but i have not got any callback. I made a payment of 189 today and again 3 rupees is added to late fees. This is unethical and unprofessional. I want a refund and the extra charges removed....

I have an ongoing loan with paysense and i have trying to contact them since a long time to grant me moratorium as there is no income because of the ongoing lockdowns. I have written to them via their in app option several times and no-one cares to reply me. There's no other way to contact them. And they have increased my tenure too for the first two months moratorium provided. I wanted to opt for the increase in emi amount and not the tenure...

Dear Team,

I have requested for the activation of payment link through which i can pay the dues i.e 8196 for this month and you guys have activate moratorium.Would request you to please look into this.Else I will file a complaint in consumer court.This is height of stupidy and uneducated staff members, they dont even read mails.I will not pay a single penny if any interest will be charge.Please tell me how can i make the payment.Mobile...

Dear team,

This mail is in regards to the unsatisfactory terms of a regular customer, there is a ongoing loan of rs, 1, 27, 000 for the tenure of 24 months, in which 6 emi has been paid and 7th one is delayed due to the current situation of covid-19. The emi is schedule for 3rd of every month but in the month of april there were no sufficient amount was maintained in my account due to which the emi for this month was unable...

Mera loan approved hone ke bad me 08.02.2020. NACH FROM me sing Kar diye he fir muje 10.02.2020 ko bolrahe Mera app experi ho giye . register mobile no [protected]
Email.. [protected]@gmail.com
Please resolve Kar do...

Not sure there if is someone to take care of customer complaints or not? Ur # app is not giving an option to apply for moratorium, and you #s don’t have customer care to call. On what basis you have charged cheque bounce charges?

Manish, you # why can’t you reply to mails? Either fix the app or take this request and reverse the charges. Else we are not going to payback ur loan. I got reported msgs and calls...

Hello this is karishma we have applied for the personal loan complete process has been done and they said will credit money in 2-3 days but they haven't so kindly let us know about furthur details...and complete the process and try to credit money as soon as possible...thank you......

I have requested multiple time to change my emi date but you guys will say we can't do that. Now at this pandemic situation when rbi gave the option for 3 moth moratorium you guys changed the date and deducted the money. Such value less company. You guys will call 100 time to for emi, why you can't call for this. It's such a shame that even in this pandemic you guys are just trying to take advantage of people....

Paysense in simple terms is fraud. No where in the rbi guidelines or p2p lending notices is it mentioned that you can acces my contacts and harass them for payment. Your agents are not only goons but use language which only slum people use. They also send threatening emails and sms continuously throughout the day and harass and intimidate you. Their call centre’s and email support are a joke. They only send you an automatic response but...

My name is upendra singh. My mail id is upendra. Rbl.[protected]@gmail.com. I took a loan of 50k from paysense but due to some reason my nach not approved and i paid my all emi on time but they are showing everytime some additional charges and in my credit report it also shows late payment by not paying some 30+ rs and every month after paying my emi they added some additional charges and if i paid then they again added extra additional charges....

I took a loan for pay sense. Last month i was a little late on my emi for which i payed the amount 4458 this month. Since i am 2 weeks late on my emi for this month, paysense people decided to hack into my contacts and started calling random people who i haven't spoken to in really long and making threats. I don't understand how they could hack into my phone and collect information about my contacts. The number that called the contact was...

I have a loan with paysense. Last month i didnt pay the emi due to accident. I asked them for more days to repay the amount. They hacked my google contacts and whats app contacts and keep calling my friends and family members and arguing with them using bad words.

This is not a legal activity as this is strange.

Please let me know how to take legal action to paysense. I have the evidence....