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PaySense Complaints & Reviews

1.3
Last updated Mar 29, 2024
Complaints 578
Resolved
137
Unresolved
441
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Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West
Mumbai
Mumbai City District
Maharashtra
India
400054

PaySense reviews & complaints page 18

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S
Simmer3008
from Mumbai, Maharashtra
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delay in disbursal of loan and pathetic customer care

I simmerdeep kaur and my registered mobile no [protected]. Has applied the loan on 26 oct and completed all formalities till 6th nov.. The sms and mailed shows that loan will be disburse in next 24 hrs and your application is approved. After sending tons of mail to the given mail id.. No response is there. I have allready sighned the nach and submitted my kyc (Hard copy) also. Kindly resolve the issue on priority basis or i should look for...
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Vivian Aviet
from Mumbai, Maharashtra
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harassment and mental torture

Address:3703 skywalk body, tank lane, near Orlem church malad west, Mumbai City, Maharashtra, 400064

Hi,

I had 3 loans in total from Paysense and out of which 2 loans are already closed but as per to paysense they are still saying that 2 loans are still active whereas only 1 loan should be active.
When asked for the NOC letter for the closed loan they are denying to provide the same. Moreover even after paying the EMI, I am still receiving calls from Paysense and they are threatening me that they will take legal actions...
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A
andy 1982
from Delhi, Delhi
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ban paysense

Address:Kalasipalya, 560002

Paysense is worst app.. They dont have manners how to behav with customer. They use vulgar language with customers. Government baned such kind of applications. I have also take a loan from online application example early salary, money view, qbera, adityabirla. These applications are very good and give very good service and very helpfull for public. But paysense is very worst which was i have not ever seen. Please request to you all don't...
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legendkiller22
from Delhi, Delhi
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calls

Address:Vadodara, Gujarat

Hello Team,

This is Jatin Trivedi from Vadodara. I've taken a loan from you guys and lately I've been having some financial issues due to which I am unable to pay the EMI's.

Now, I am not denying to make the payment, but I'm just asking for some time to clear out the dues.

I also agree that if payment is not made, I'll receive calls but this does not mean that you'll call my mother and speak in...
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M
Manan Deep Singh
from Mumbai, Maharashtra
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delay in loan disbursal and no response from customer care

I Simmerdeep kaur and my registered mobile no [protected]. has applied the loan on 26 Oct and completed all formalities till 6th nov..the sms and mailed shows that loan will be disburse in next 24 Hrs and your application is approved . after sending tons of mail to the given mail id.. no response is there.i have allready sighned the NACH and submitted my KYC (hard copy) also. kindly resolve the issue on priority basis or i should look for...
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S
Shravan Karnati
from Delhi, Delhi
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loan documents fraud

Address:Hyderabad, Telangana

I am shivaji my num is [protected]. I have applied loan in paysence app. I have uploaded all documents in app. A person num : [protected] came to my residence collected my documents and nach for along with my signatures. From there no response from him nor paysense team. After 5 days that too after i repeatedly called that fellow who collected my documents mr kuldeep : [protected] says need documents again. What non sense is this. After collecting...
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A
arpanayak
from Jaipur, Rajasthan
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loan amount not disbursed to my account

Address:49 Tilak Road, Navyug Colony, Santacruz, Mumbai, Mumbai City, Maharashtra, 380061
Website:www.gopaysense.com

My documents have been verified since 3 days and i was assured that within 48 hours required amount will be disbursed. But still, i cannot see any credit from paysense.in today's real time era, when you are ready to provide quick loans to salaried applicants, i do not understand what is causing the delay, that too when money is much needed. Also emails are not received on registered email address timely. This creates unnecessary suspects....
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A
Arpan Shobhana Naayak
from Ahmedabad, Gujarat
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loan amount not disbursed to my account

Address:Sun Plaza, Swastik Cross roads, Ahmedabad, 380061
Website:www.gopaysense.com

My documents have been verified since 3 days and i was assured that within 48 hours required amount will be disbursed. But still, i cannot see any credit from paysense.in today's real time era, when you are ready to provide quick loans to salaried applicants, i do not understand what is causing the delay, that too when money is much needed. Also emails are not received on registered email address timely. This creates unnecessary suspects....
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N
narensharma0029
from Mumbai, Maharashtra
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fraud company

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India, Mumbai City, Maharashtra, 400054
Website:gopaysense

Paysense ask me your loan application approved give me originally document and sign nach from m do
But now 5 day after paysense asked your loan application rejected. What is this you take my everything now said rejected. My time wasting. Paysense fraud doing. Why before not telling i am not eligible.
Before paysense telling 24 hour loan in your account emi selection m doing selection.14 my contact paysense take. Now doing fraud...
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K
Khushbu Tandan
from Mumbai, Maharashtra
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delay in loan disbursal#no customer care #no reply to email

Address:Nagpur, Maharashtra, 440010
Website:Paysense

Hi,

I had applied for for loan of rs. 80000. They sent their people to collect documents and sign the nach form. Before that they have been contacting me regarding documents. On the 1 november, the paysense app status turn to loan has been approved and it will be disbursed within 24 hours. Now, its 7 days, i have not received money in my account. The lady named arti, who called me continously before for documents and nach...
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Govind.daga143
from Mumbai, Maharashtra
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loan disbursal time

Address:400706

Sir my registered mail id is daga. [protected]@gmail.com, my loan was approved on 25th sep., till today i submitted 2 time the nach form and 2 times my kyc to couirer boy, it is almost 1 month 15 days, loan amount not disbursed. Secondly whenever i am emailing you a message come from your end saying "recepient inbox is full" so i can not send you mail also. I submit more than 20 queries from app to you but there is no reply, just tell me...
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Srini2592
from Chennai, Tamil Nadu
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payment deducted twice

Address:600012

This is with Reference to my loan with Loan ID SL2458819, my EMI due date is 3rd of every month, so on 3rd November it was showing that " you could not deduct amount beacuse NACH status is under process so please make payment or pay through UPI " and as I paid on 3rd November through IMPS from my bank account ( you can find the attachment below for transaction details) so that it will not went overdue and doesnt affects credit score but again...
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D
Dushyant444
from Bhopal, Madhya Pradesh
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payment got deducted twice

Address:284 Usha Nagar Extension, Sai villa, Near Ganesh Tempme, Indore, Madhya Pradesh, 452009

This is with reference to my loan with loan id sl2397763, my emi due date is 3rd of every month, so on 3rd november it was showing that "you could not deduct amount beacuse nach status is under process so please make payment or pay through neft/ imps" and as i paid on 3rd november through imps from my bank account (You can find the attachment below for transaction details) so that it will not went overdue and doesnt affects credit score...
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Vishal18386
from Mumbai, Maharashtra
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penal charges without any late emi

Address:Ahmedabad, Gujarat, 382350
Website:In paysense app

I have taken the loan from paysense. I am regularly paying the emi. And all monthe deduct the emi on date to date. Than also in the paysense app it's showing penal charges. I have complaint by mail. I have mail them more than 10 time. But no call or reply come and i am really harass from there penal charges massages. Because from morning to night they are sending 15 to 20 massages from last 15 days.. Very disappoint from paysense. They do'nt...
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C
chettan
from Thiruvananthapuram, Kerala
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personal top up loan from paysense

I have got a top up loan from paysense after paying 18 emi's of my 24 emi loan... My loan number is sl2519987..in my app.. Its shown that loan is disbursed.. But i cant see it credited in my account.. I trusted them, because the first loan i got in time.. Now, things have changed i think... Already 8 days finished after i received loan disbursement message.. Still no clue of the status.. And they have not replied a mail or called me back.....
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R
rajeshwar39
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged y o u r name and suicide yourself if get loan from them

My personel experience i took loan from paysense i will pay timely but 2 months due to money crises i delayed 15 days and i told to their executives but they illegally pull data from my facebook whattsup truecaller and my gps system locality people numbers and called them told that u r guarantees for so on person if they not pay loan u r responsible for that.
I received so many calls from unknown persons and they are scared me lot...
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Sam sakpal
from Mumbai, Maharashtra
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loan disbursal delayed over 1 month.

Address:Gokuldham Goregaon East Mumbai, 400063

Hi

I had applied personal loan on 21 sep sep. It’s approved on 24 sep. Now it’s been over one month i had been wating for amount. It’s my 4th complaint. Still my issue not resolve from paysense. Still the same position. No reply from paysense over email.

Regards
Santosh sakpal
[protected]
Sam. [protected]@gmail.com...
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Naveen451
from Delhi, Delhi
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application status is still under review from past 15 days

Address:500081

Hi

I applied loan in paysense app on 14th oct and after few days i got text message that your documents verified and sign the loan agreement on 18th oct. From that day i am following up with mails and messages. And in app it still showing under review status. I applied for loan as there is urgent requirement of money even the interest is high. But till now my application status not updated atleast. I just need a confirmation...
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Sam sakpal
from Mumbai, Maharashtra
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loan disbursed delayed

Address:goregaon east mumbai, 400063

I had applied personal loan with paaysense on 21 sep on 24 sep i got message from paysense that your application is approved we will disbursed money in your bank account in 24 working hrs. Paysense boy came and collect nach form and my sign. After few days thet called me for e kyc. Again the boy has came to verified my original documents he done the verification. Again yesterday on 21 oct they called me for e kyc today on 22 sep the boy has...
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Address:f-80 geetanjali vihar khora colony ghaziabad, Ghaziabad, Uttar Pradesh, 201309

My loan was approved on 25th sep.
Document nach collection 30th and recevie confirmation on 2nd
Got a mail loan disburse in 2 to 3 working days
After 2 to 3 working day i mailed back because no money credited. They revert back after 2days saying it will take 3 to 5 working days.in between i got a message to call on such number for document collection. Every time i am calling it is sayin"please dail extention" they dont...
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