PaySense Complaints & Reviews

Dear Sir,

I take loan from paysense and I pay all EMI time to time but paysense give me panelty for late payment.

Paysense say it's system fault we solve this issue, but after 5 month this issue is till pending, paysense team not call or mail .
I have all mail conversation that paysense acceptance of there system issue.

This company needs to be taken to court. Their collection people abusing family and friends by steeling the contacts. WHERE IS THE GOVERNMENT? SLEEPING?

Company is literally screw the people personal life and family life. They are literally making people to die for not paying payment calling to there contacts data.these people are responsible for the suicide of the customers. Paysense need to pay for it. Worst behavior .

Hello Zameer Pasha i took a loan from Paysense in after taking this loan i pay my emi regulary after this corona situation my whole business was closed, Even I told them give me some time will pay the EMI but they didn't listen and continuously gave me a calls also tried to reach my colleagues and family members. They are talking vulgergerly. My contact details they have hacked and calling every number which is in my contact list. Also I have been wrongly charged and all fraud. I just have 36 months EMI but paysense have added extra 8 months EMI. Please take an legal strict action on them immediately. I wish that my consumer complaint will get resolved soon.

My contact number is [protected],
i need a loan but ther is an issue i am facing while i am applying for a loan from app.

Hi,

I have taken a loan Of 60000 from Paysense approved by Northern arc.

I am paying Emi on time but still they keep on sending below message and destroying my cibil score

Message (each day I'm getting) :-

Your Paysense Loan is CONTINUOUSLY under DEFAULT, We request you to please clear the dues urgently to avoid DEFAULTER UPDATION in CIBIL. http://www.gopaysense.com/pay

Not a single emi I have.. please help sir...they are irresponsible ..they are mentally torchering me.

This is sencod time I am raising complaint against Paysense.

Sir
M apna loan amount wapis dena chata Hun

Hello sir I m abhishek jain i took a loan from Paysense in jaunary 2020 after taking this loan i pay my emi regulary after this corona situation my whole business was closed, Even I told them give me some time will pay the EMI but they didn't listen and continuously gave me a calls also tried to reach my colleagues and family members. They are talking volurgerly. Please take an action on them immediately. I wish that my consumer complaint will get resolved soon.

Paysense i missed payment for covid soo after that i applied for new loan
on bank they reject reason o[censored] running multiple loan they i checked cibil same loan twice then i realize soo this new hack for customer put multi loan same account reduce cibil i speak ur tele caller and clear 15000 then i have to pay one loan 3, 492 last emi soo its SCHEDULED soo i cant pay ok its in jun soo next month il pay but then i login checked daily TOTAL DUE Amount is daily is 10 rs there is no history of payment on ur website then i called tele caller to pls solve my emi il pay now i dont want pay more soo they said i[censored] give 5000 then il close loan soo right now i dont want pay anything if want destroy my cibil or i want call my all contact go on this covid pandemic i cant pay more i take loan when no covid and i dont care about money that time now not possible dont ask my customer id u developed cheap website there no details about anything below check my pic u can understand

Hi, I have taken many loans from Paysense in the past. During the pandemic I am a bit late in paying off my emis and what they are doing is unacceptable! Threatening and abusive calls. This is just all wrong. You cannot harras a borrower like that.

Hi Team,

Same thing happened to me they didn't deduct the1st EMI amount on may 5th 2021. Even though I kept sufficient EMI amount they didn't do auto debit. I checked NACH status also. It's showing as Nach form is in Process. Then I written the paysense support team. Got call from customer care also. They have given guidance to pay in Paynow option. But that paynow button is not active. I tried in desktop and phone app also. I couldn't able to pay. also I m having doubt Is that payment safe since I have auto debit option. Why should I pay. If they are charging late fee or penalty. Seriously I will make it big issue. My loan got approval is march 26th 2021 onwards. Then what is the problem to do auto debit. What they are doing for more than 30 days without getting approval. I m keeping all proofs.

Regards,
Akila C

Hi,

I have taken a loan (amount 60000) from Paysense .

Loadid-NORTHERN_ARC LOAN NA11489595

ACCOUNT[protected]
Mobile:- [protected]

Now the problem is that even I pay my Emi on time. They always update my wrong cibil score on the cibil site. My cibil score has been decreased rapidly from 820 to 698. I keep on sending mail from past 7-8 month but they don't reply at all. Moreover they have created 2 loan account with same Id on cibil site.

Not a single emi I have missed.

In this covid-19 panadamic, I needed a loan for my aunty and bank rejected saying that they can not approve my loan because overdue amount is showing in my cibil score. N now she is no more.

Who is responsible for that. Please request you to look into this matter..Im helpless here. We are normal people, can not fight with these vendor. They are killing the PPL.

Please Request you to help me.. if you want I'll submit all the documents here. I am just uploading few screenshot s please look into that.

If possible cancel their license (1st you please investigate you will come to know they charge 30% interest rate n still they tourcher the PPL like this.

Please sir/madam... please help me.

This email regards a loan which I have taken in the year of 2019, I was able to pay each and every month, after the covid impacts on our life, that was the turning point of my life. I lost my job as I was a part of the travel industry for the past 6.5 years

I tried to apply to some of the companies, after the lockdown but unfortunately, the luck was not with me, I was not able to crack the interview

In the month of January, I lost my brother, now I am under financial issues as well as I have to take care of my family. I will request please do the settlement of this loan, as I am not able to pay the whole amount.

The reason I am sending this email because there is a lady who called me for the collection agency her name is Ritu Sharma:-[protected], second number is [protected] I informed her of my current situation and she was not able to understand my concern.

Please listen to this call also which I received from a different lady from pay sense collection agency

Please it's a humble request to settle the amount as low because I don't want my parents and family will get any harassment call. also forwarded a police complaint against it

Dear sir i took a loan of 1 lakh. for this they do NACH for emi on 5th of every month. therefore i maintained due amount in my account but they didn't deducted the amount. now they Are charging fine and imposing penalty.
they are also not entertaing or responding in a proper manner.
plz help me.
thaks
JAVED AKHTAR
[protected]

Money is available on my account and due date was 5th May but the EMI is not deducted from my account..contacted customer care multiple times but they use same repeated script which does not help. I am getting defaulter notice and now I was charges late fee of 590. Why should I pay late fee when this is not my fault. I requested call back but they just sending me emails with same scripts.I dnt know now whom to contact.atleast someone call me for follow up abt my loan.This is not their responsibility???

Hi my name is Shruthi S
Email: [protected]@gmail.com
Phone:[protected]
Loan id:12765/A

Hi I paid 17k recently because of overdue now the team is askin me to clear the full amount in mid of the month wen I’m askin them to wait til month end wen I get salary I will clear it full but a guy from third party some digital finance team has been callin unknown ppl n tellin them I hav been giving their number as reference wen I don’t even know who that person is I hav reached out to the support team on 3rd askin for a month tym to clear everythin but nobody has reverted back please contact me as soon as possible from your team Paysense team my number is mentioned above

Hai Myself muthu I have taken Loan from Paysense I was paying my Emi On time and Last year u have lost my job And Some How Arranged Money And Paying them Last two months i dint paid They are Litrely Harrasing and Accessing My Contacts Today they Have Called Almost all the contacts I am Not at all peace here Kindly take action against them

Dear Team,

I have taken 1.6 Lakhs loan my due date is 5th May in mobile app I can't able to pay the amount when I was clicked that Pay Now option it's not going to next page .
And why it's not going to auto debit I was filled the NACH form also while taking the loan. Such a worst Customer Service plus Worst App also.

Regards
Arup Halder...

I have already Make Payment on !0th March 2021 As Discussed but till i didn't received the Confirmation and Person who call me now he is not answering calls. i need a confirmation and SOA of My Loan Account.

I had a taken a loan of 59000/-, from Paysense of which I had agreed to pay an EMI of 3900/- based on my then current status and income stream. I was able to make payments initially, however due to a sudden accident I was on bed rest for 6 Months. I lost my job during this time and insurance did not pay my dues fully. I also ended up exhausting my savings during this time, to top my daughter was also born during this time. Due to my health issues, I couldn’t get back to regular work in my field that I had been doing since 11 years, however I did try paying my EMI intermittently.

The second shock came when lockdown was put across India. The company I was working for at that time shut down and I was again jobless for the entire year. My friends and family took care of me and family during this time. As soon as the lockdown was eased, I took a job in a small company as I still couldn’t get a job in my industry as there were not many openings. I am currently getting less than half of the salary that I use to get when I took the loan; therefore I am unable to pay my EMI.

I did offer the recovery people to reduce my EMI to 1500/- a month from 3900/- as I simply couldn’t afford it, however instead of co-operating with my request which was for the best interest, the agents kept on harassing me and my wife and relatives and family friends, even abusing them, verbally and telling everybody I have taken loan and he is not paying it so we are going to keep calling.

The agents literally act and talk like goons and black mail my relatives and harass them continuously, even when I told them that my dad is an BP patient and requested them not to call them, they instead abused me and blackmailed me and said pay or else we are going to call them again.

I am in distress and depressed right now and I am completely broken financially and emotionally, please take some immediate action against this people otherwise I will be forced to take an action and Paysense and India’s Consumer complaint system will be blamed for it.