PaySense Complaints & Reviews

I took a loan from paysense. I have cleared all my dues but still paysense is charging me mentioning as they couldn't deduct the amount from my bank, where as they deducted it on time. I have sent may emails to support team to close my loan account and not to charge me but there is no response from them. Please help me and report the paysense to stop charging and to close my loan account asap

I took a loan from paysence. I have cleared all my dues but still paysence is charging me mentioning as they couldn't deduct the amount from my bank, where as they deducted it on time. I have sent may emails to support team to close my loan account and not to charge me but there is no response from them. Please help me and report the paysence to stop charging people and to close my loan account asap

I have received email that my loan amount has been disbursed and credited to my bank account but no amount has been credited to my bank account.

I have been contacting PaySense Customer Care but no one is responding from past 5 days and the WhatsApp number they have provided has also blocked me and are not solving any query.

Please get this issue solved and get my money credited to my bank account or else get the loan cancelled.

I had applied for a personal loan and submitted all documents on january 8th 2020. The loan application status is showing approved in app and got a message stating application sent to bank for disbursal and it will be credited to my account in 48 hours. Its more than 10 days but till now there is no response for the queries i raised through the app. I had raised an email query and also selected a call back but did not get any response for that too.

My loan id is [protected]. I have received the alert on 16.01.2020 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I am already depressed and thats why opt for the loan but these people hardly bothers on this.

Please help me paysense or else you will be only responsible if something happens to me in depression state of mind.

Hi. I'm constantly getting payment reminders calls automated even after paying all the emi's. I've never missed any payment. Please fix this as soon as possible. Your app shows that is been paid too. This is not the first time i'm having issues with you guys, last time i was being charged for penalty ever day for a payment done long back. Fix your servers or else people who really pay you back will stop using you services.

Contact me: [protected]

I got loan from paysense in nov 2019, before my first emi i lost my phone. I lodged a complaint to recover my old number with jio. I found out that sim was registered with my old friends name. He is not responding to my calls and texts due to some past issues. I mistakenly registered with paysense from same number not knowing the fact that number was not mine. Now im not able to pay emi and paysense is not responding in any way possible. I have been trying for 3days to get their payment details for timely emi payment. Now they've charged penalties for late payment. I was able to pay it on time only if my issue wouldve been resolved. Paysense hasnt yet responded.

My loan id is [protected]. I have received the alert on 09.01.2020 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I am already depressed and thats why opt for the loan but these people hardly bothers on this.

Please help me paysense or else you will be only responsible if something happens to me in depression state of mind.

25th December I have submitted NACH form to your executive, today is 7th till now amount is not transferred to my account. Daily I am sending messages but there is no response . Paysense is a scam! I have completed all the loan verification process., the NACH, & address verified successfully but the loan is not yet sanctioned more than 72hrs are over, please let me know the status. Regards, Meena Sharma. M-[protected]

I am mihir from Bangalore and i applied for loan of rs 192000 on paysense. After continuous document exchange from the company for over weeks, the applied loan amount in paysense was disbursed on Friday but the amount is still not credited in my bank account. i have sent mails couple of times It's been more than 4 days. i tried contacting from their customer service but there is no response from their side. please help me asap.

I settled my loan with paysense for the amt of rs 15120. I made the payment in 3 installments. I am still receiving messages from paysense via what's app, normal text & even calls, asking to make payment. I have also send them an email in regards to this issue, but no response. This is disturbing us long time & creating mental harrassment. I have attached the email received from sumit verma in regards with settlement letter & payments we have made in 3 parts. Kindly request you to please look into this asap...

I have taken a personal loan from your finance company till date and i am paying installments till this month, but i have delayed payment of installments this month but have used abusive and abusive words from my collection department by calling my relatives and friends. It should be noted that the type should be stopped as soon as possible or i have to take legal action you know that what you're going to give me seven days to take action on my mail id [protected]@gmail.com

I got a message that i am eligible for 2lakhs and approval wud happen in 5 mins. After applying i was informed that it would take about 5 working days. It took more than 5 days infact for review of documents finally got a mail that my loan is approved for 2 lakhs and i was asked to send the signed nach soft copy through email. Which i did send on 16th dec. After sending the nach i am finding it difficult to reach out to these guys and with much difficulty, i get them on phone the only answer i get is that the amount will be credited in 24 hours... This is happening for the last 4 days i have a doubt that these guys are just collecting documents and not issuing loans. Please do the needful to resolve the issue

I m having a probleming with my bank due to which the payment wasn’t done spoken with the person the call. The advisor was so rude her name was shruti i need to raise a complain against her she is harrassing me i need an action or else i will raise an complaint from my side plus she was saying that the about my status which i feel is not professional

Dear team,

My loan got sanctioned 6 days back, after filling the nach form they told me that they would credit the amount in 2 days.in the app also they told that the amount will be credited in two days. But it has been 6 days now and nothing is updated and i had also raised a support ticket but they are not replying to anything.

Suport ticket number : 1511225

I have taken loan from paysense the time i took the loan they said 16% and emi amount will be getting deducted then after 2 month i realised that they are charging 38% so i asked them what is the reason behind why they are charging 38% then didn't give me a proper replying and started abusing and they started threatening me to pay back the emi i am attaching the screenshot of one of the agent

Am paying paysens loan from past one year, but latest tow months was delayed because of my health issue and i requested them the same. They said ok for that but from past tow day they are calling to my contact list and literally abusing my friends and relatives. This is a illegal and i would like to launch a complaint in cyber crime also. These stupids are not following rules.

I needed an urgent loan. As paysense advertise instant loan, I applied with them. Before submiting the NACH pdf the executive confirmed disbursal of loan by 48 hrs. Next day hard copy was picked up and residence varification done. Instant loan process, are these? Any way the 48 hrs passad and no disbursal happened. In the app its mentioned 3- 4 working days of disbursal time after documents pick up. But my need is over. They say I cannot cancel my application. Why should I accept a loan if I don't get it when needed. Now other customer complaints got me more scared. Please arrange cancelation of my application as its getting me mental pressure for which the missleading process is lible.

Dear sir my name is chandrabhan nadar, mene 1, 00, 000 ke loan ke liye apply kiya jo paysense ne mujhe 18/10/2019 ko 95870 mere account me send kiya the, or mujhe first emi ka message 5 december 2019 aaya tha, jab mene loan emi calculate kiya tha to usme only 5188 diya gya tha, first paysense walo ne mujse extra processing fee cut ki thi jo mene kafi mail ke dwara usko return kraya the. Or ab jab mene 5 december ko meri first emi jani thi to mere account me 5900 ka balance jabki paysense ke 5188 jane the. But enhone 6227 ka emi kat rhe the, mujhe bina inform kiya or usme etna balance na hone se first emi auto pay nhi ho payi thi
Eske liye mene kafi mail bhi kiya the but mujhe abhi tak koi reply nhi kiya gay only mujhe ticket de diya jata h ki 24 hourse ke undar aapko reply kiya jayega

Me director se bat krna chahta hu or
Na hi me kisi ko late payment charge or na hi extra charge dunga, me aapka or apne vayvhar kharab nahi karna chahta hu
Me es loan ko yahi cancle karana chahta hu or jo aapne mujhe amount send kiya the usko return kr dunga
Yadi meri problem solve nhi ki gyi to me ek bhi pesa nhi dunga
Aapko jo krna h kr lena
Me kafi paresan ho gya ho mail dal dal ke koi reply hi nhi krta free ki salary lete h aapka staff

Sir my name is Hemanta Das I have applied loan from paysense. And complete d all legal formalities and sign tha NACH form and update also I have sign the hard copy of NACH and send. After that I got the message in the aap that my loan has been approved. And the amount will be disburse within 48 hours of working. But still my loan amount was not disburse.