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PaySense Complaints & Reviews

1.3
Last updated Feb 14, 2024
Complaints 577
Resolved
137
Unresolved
440
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Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West
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Mumbai City District
Maharashtra
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400054

PaySense reviews & complaints page 17

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R
Rohan Vaddiparty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting reminder calls even after paying emi

Hi. I'm constantly getting payment reminders calls automated even after paying all the emi's. I've never missed any payment. Please fix this as soon as possible. Your app shows that is been paid too. This is not the first time i'm having issues with you guys, last time i was being charged for penalty ever day for a payment done long back. Fix your servers or else people who really pay you back will stop using you services.

Contact...
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G
girishkatre
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi payment

Address:8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052, 411057
Website:Paysense.in

I got loan from paysense in nov 2019, before my first emi i lost my phone. I lodged a complaint to recover my old number with jio. I found out that sim was registered with my old friends name. He is not responding to my calls and texts due to some past issues. I mistakenly registered with paysense from same number not knowing the fact that number was not mine. Now im not able to pay emi and paysense is not responding in any way possible....
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A
abhishek GS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my loan has been disturbing but amount is not credited in bank account

My loan id is [protected]. I have received the alert on 09.01.2020 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.
I have mailed to support id with bank statement but i have not received any response till time. It is a panic situation for me and i am felling like suicide. I...
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E
eeshumaa
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

when will money get disbursed?

Address:MUMBAI Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India, 411060
Website:www.gopaysense.com

25th December I have submitted NACH form to your executive, today is 7th till now amount is not transferred to my account. Daily I am sending messages but there is no response . Paysense is a scam! I have completed all the loan verification process., the NACH, & address verified successfully but the loan is not yet sanctioned more than 72hrs are over, please let me know the status. Regards, Meena Sharma. M-[protected]...
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M
mihir jha1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount not credited but disbursed

Address:560068

I am mihir from Bangalore and i applied for loan of rs 192000 on paysense. After continuous document exchange from the company for over weeks, the applied loan amount in paysense was disbursed on Friday but the amount is still not credited in my bank account. i have sent mails couple of times It's been more than 4 days. i tried contacting from their customer service but there is no response from their side. please help me asap....
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V
Vegdani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pl

I settled my loan with paysense for the amt of rs 15120. I made the payment in 3 installments. I am still receiving messages from paysense via what's app, normal text & even calls, asking to make payment. I have also send them an email in regards to this issue, but no response. This is disturbing us long time & creating mental harrassment. I have attached the email received from sumit verma in regards with settlement letter & payments we...
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A
Atishghone
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection agent harassment my friend and relatives

Address:411009

I have taken a personal loan from your finance company till date and i am paying installments till this month, but i have delayed payment of installments this month but have used abusive and abusive words from my collection department by calling my relatives and friends. It should be noted that the type should be stopped as soon as possible or i have to take legal action you know that what you're going to give me seven days to take action...
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S
Sophia Sunita
from Bengaluru, Karnataka
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personal loan not credited after nach mandate given

Address:E21/3, II floor, 4thcross,devinagar, bangalorre, Bangalore, Karnataka, 560094
Website:www.gopaysense.com

I got a message that i am eligible for 2lakhs and approval wud happen in 5 mins. After applying i was informed that it would take about 5 working days. It took more than 5 days infact for review of documents finally got a mail that my loan is approved for 2 lakhs and i was asked to send the signed nach soft copy through email. Which i did send on 16th dec. After sending the nach i am finding it difficult to reach out to these guys and with...
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M
Manjeeta Nair
from Risod, Maharashtra
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loan repayment

I m having a probleming with my bank due to which the payment wasn’t done spoken with the person the call. The advisor was so rude her name was shruti i need to raise a complain against her she is harrassing me i need an action or else i will raise an complaint from my side plus she was saying that the about my status which i feel is not professional...
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A
akshayhanda95
from New Delhi, Delhi
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amount not disbursed

Dear team,

My loan got sanctioned 6 days back, after filling the nach form they told me that they would credit the amount in 2 days.in the app also they told that the amount will be credited in two days. But it has been 6 days now and nothing is updated and i had also raised a support ticket but they are not replying to anything.

Suport ticket number : 1511225...
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R
Rock1310
from Chennai, Tamil Nadu
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threatening

Address:Bangalore, Karnataka, 560064

I have taken loan from paysense the time i took the loan they said 16% and emi amount will be getting deducted then after 2 month i realised that they are charging 38% so i asked them what is the reason behind why they are charging 38% then didn't give me a proper replying and started abusing and they started threatening me to pay back the emi i am attaching the screenshot of one of the agent...
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V
vijay vaza
from Bengaluru, Karnataka
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harassment

Am paying paysens loan from past one year, but latest tow months was delayed because of my health issue and i requested them the same. They said ok for that but from past tow day they are calling to my contact list and literally abusing my friends and relatives. This is a illegal and i would like to launch a complaint in cyber crime also. These stupids are not following rules....
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S
Sinchan Ghosh
from Kolkata, West Bengal
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cancelation of loan

Address:137 A kalitala road. North purbachal. Kolkata, Kolkata, West Bengal, 700078

I needed an urgent loan. As paysense advertise instant loan, I applied with them. Before submiting the NACH pdf the executive confirmed disbursal of loan by 48 hrs. Next day hard copy was picked up and residence varification done. Instant loan process, are these? Any way the 48 hrs passad and no disbursal happened. In the app its mentioned 3- 4 working days of disbursal time after documents pick up. But my need is over. They say I cannot...
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C
chandrabhan nadar
from New Delhi, Delhi
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cut the extra amount without information

Address:C-69 GROUND FLOOR RDC RAJ NAGAR GHAZIABAD, Ghaziabad, Uttar Pradesh, 201001

Dear sir my name is chandrabhan nadar, mene 1, 00, 000 ke loan ke liye apply kiya jo paysense ne mujhe 18/10/2019 ko 95870 mere account me send kiya the, or mujhe first emi ka message 5 december 2019 aaya tha, jab mene loan emi calculate kiya tha to usme only 5188 diya gya tha, first paysense walo ne mujse extra processing fee cut ki thi jo mene kafi mail ke dwara usko return kraya the. Or ab jab mene 5 december ko meri first emi jani thi...
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D
Dashemanta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disburse pending

Address:Kadugudi, 560067

Sir my name is Hemanta Das I have applied loan from paysense. And complete d all legal formalities and sign tha NACH form and update also I have sign the hard copy of NACH and send. After that I got the message in the aap that my loan has been approved. And the amount will be disburse within 48 hours of working. But still my loan amount was not disburse....
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K
Kavyachirag
from Gurgaon, Haryana
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loan repayment

Yesterday, i received a call from this number ([protected]) regarding my delay in loan repayment. The person was so rude that he was not at all ready to listen to my concern and i eventually had to ask him multiple times to just listen what i am saying. His sole intention was to shout and threaten me throughout. For him, i was a criminal and fraud rather than a loan defaulter. I explained him about my current inability to repay on time due...
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R
Rajish R.G.
from Mumbai, Maharashtra
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harassment and humiliation

Yesterday, i received a call from this number ([protected]) regarding my delay in loan repayment. The person was so rude that he was not at all ready to listen to my concern and i eventually had to ask him multiple times to just listen what i am saying. His sole intention was to shout and threaten me throughout. For him, i was a criminal and fraud rather than a loan defaulter. I explained him about my current inability to repay on time due...
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S
Simmer3008
from Mumbai, Maharashtra
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unprofessional customer service

Hi,
I simmer deep has applied for the loan from your company which claims that u disburse the loan in 48 to 72 hrs.. But the reality is you people are least bother about the urgency. I have applied for loan and by 6th nov all formalities was completed. After so many follow ups and dozens of mail still no satisfied revert from your side.. You still say after collection of nach and osv of kyc it will disburse.. The mobile no. You mentioned...
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D
Divesh chaudhary
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mental harassment

Address:GHAZIABAD, Ghaziabad, Uttar Pradesh, 201001

His is to in form you that i am totally mentally harased by kreditbee from last 30 days they call my friend relatives family and use abusive languages currently i have some financial crises thats why i am not paying the amount due to some financial crises

But i took the loan so why they called to my friends and family

They are mentally harasing me from last 30 days if they will not stop i dont know what i will...
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Simmer3008
from Mumbai, Maharashtra
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delay in disbursal of loan and pathetic customer care

I simmerdeep kaur and my registered mobile no [protected]. Has applied the loan on 26 oct and completed all formalities till 6th nov.. The sms and mailed shows that loan will be disburse in next 24 hrs and your application is approved. After sending tons of mail to the given mail id.. No response is there. I have allready sighned the nach and submitted my kyc (Hard copy) also. Kindly resolve the issue on priority basis or i should look for...
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