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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 958

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H
Hareshd
from Mumbai, Maharashtra
Nov 15, 2014
Resolved
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Resolved

Address: Ahmedabad, Gujarat

Dear Sir, Greetings of the day! Yesterday I have paid my airtel post paid bill through paytm, my bill amount was deducted immediately but I have not got any confirmation from paytm, and I have received a mail from airtel that your outstanding is still pending, Kindly look in to this matter and resolve this thing, I appreciate for your prompt reply. Thanking you, Regards, Haresh Vaja [protected]
Aug 14, 2020
Complaint marked as Resolved 
I was using paytm since long time,
Dear Sir, Greetings of the day! Yesterday I have paid my airtel post paid bill through paytm, my bill amount was deducted immediately but I have not got any confirmation from paytm, and I have received a mail from airtel that your outstanding is still pending, Kindly look in to this matter and resolve this thing, I appreciate for your prompt reply. Thanking you, Regards, Haresh Vaja [protected]
Hi Haresh,

We apologize for the inconvenience you have faced so far.

We would like to tell you that your transaction for the bill payment of your Airtel Post paid number [protected] done on 14/11/2014 failed and the amount was refunded back to your Paytm wallet which you further used for the bill payment of same number on 15/11/2014 against order number[protected].

Also please note that your current Paytm wallet balance is Rs 56.

For any further assistance please write back to us at [protected]@paytm.com.

Best Wishes
Team Paytm
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    swetha14
    from Bengaluru, Karnataka
    Nov 15, 2014
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    Address: Bangalore, Karnataka

    Had ordered Venus Purple Electronic Digital Personal Bathroom Health Body Weight Weighing Scale from your Paytm. order #[protected]. Was been shipped via Ecom Express with the tracking #[protected].it was a cash on delivery.we paid 659 rupees on delivery. While ordering we had applied a promo code and still i didn't receive the cash back amount back in my paytm wallet. Please take action on this complaint.
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      piiii
      from Pune, Maharashtra
      Nov 15, 2014
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      Address: Pune, Maharashtra

      RDER NO.[protected] NOV '14 12:09 PM 1 ITEM ORDER TOTAL Rs 150 Recharge of Idea Mobile [protected] Price :Rs 150 Qty :1 Sold By :Idea Processing your order Rs 150 Order Total Rs 150 YOUR PAYMENT DETAILS Payment of Rs. 150 is received by Paytm! State Bank of India DC Transaction No [protected] Rs 150 Contact Us
      piease do the recharge as early as possible
      Hi there,

      We apologize for the inconvenience you have faced so far.

      We would like to tell you that as we have checked in our records the transaction against order number[protected] failed and the amount of Rs 150 has been refunded to tour Paytm wallet.

      For any further assistance please write back to us at [protected]@paytm.com.

      Best Wishes
      Team Paytm
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        richazn
        from Bengaluru, Karnataka
        Nov 12, 2014
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        I had done 250rs recharge twice on 12/11/2014 at around 12 am from paytm...I am yet to receive the recharge...order numbers are[protected] and[protected]...please do the needful...otherwise at least refund the money...recharge was done to a bsnl number
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          S
          surehkumar
          from Ferokh, Kerala
          Nov 11, 2014
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          Address: Chennai, Tamil Nadu

          I tried to bill paying for Rs.1130 to Aircel postpaid bill from PAYTM Apps @ 6th NOv 2014, my amount Rs.1130 was debit from my credit card. but i got billing failed message from paytm, sametime my amount didn't return to my credit card. still now i believe to paytm. So kindly return my amount Rs.1130 /- soon. ortherwise don't take mch time... anything query pls call to this number - [protected] Order Number :[protected] Thanks
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            V
            vijaymd
            from Mumbai, Maharashtra
            Nov 11, 2014
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            Address: Bangalore, Karnataka

            Dear paytmGood day to all Iam vijaykumar from banglore Regarding when it will delivery? Due to iam not got any msg... I odered last week only still iam not got any positive results plz iam waiting urgently Order no is #[protected] For find details Regards Vijay
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            Aug 14, 2020
            Complaint marked as Resolved 
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              Jitu05
              from Pune, Maharashtra
              Nov 11, 2014
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              Address: Pune, Maharashtra

              Dear Sir/Ma'am It has been 15 days since I ordered these products from PAYTM.com Order no[protected] worth INR-748 and order no[protected] worth INR-748 The amount has been deducted from my account but i have not got any order. On order summary it is showing that the order has been shipped and i am trying to contact them but no response has given them only an automated e-mail is what i only get in my inbox whenever i try to contact them. Please help and a strict action should be taken against them.
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                sen_p
                from Vellore, Tamil Nadu
                Nov 11, 2014
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                Resolved

                Address: Vellore, Tamil Nadu

                Dear Rahul (Rahul.[protected]@paytm.com), In my paytm account Rs 111.00 is in balance. My paytm account is blocked for more than 6 months (God knows WHY), and even after several telephonic and email conversation still your company is neither allowing me to use the rest amount nor remit it back to my bank account. I have an humble request to you again, please deposit the rest amount to my bank account. Please do the needful at your end and do reply. Thanking you. Dr Priyankar Sen Asst. Professor VIT University, Vellore Tamil Nadu
                Aug 14, 2020
                Complaint marked as Resolved 
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                  D
                  dadimaa
                  from Mumbai, Maharashtra
                  Nov 11, 2014
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                  Address: Sirmaur, Himachal Pradesh

                  My order number[protected]. I have recharged my airtel number [protected] from paytm for rs. 350 which has not been done. Paytm says they have refunded me the amount but my paytm cash wallet has not recieved a single penny. Paytm is lieing .They are fake cheaters
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                    K
                    kiran kumar balivada
                    from Srikakulam, Andhra Pradesh
                    Nov 11, 2014
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                    Address: Srikakulam, Andhra Pradesh

                    dear sir/madam i kiran kumar balivada from srikakulam andhara pradesh in india last month 21th october 2014 i was recharged my TATA SKY DTH [ID NO.[protected]] through your self Rs.200/-. But till to date recharge is not done to my DTH and confirmation message is not received to my mobile. i was used my state bank of india internet banking payment and also below mentionted my net banking transaction details please check and rectified my complaint other wise amount refund to my state bank account [protected]IG00CHWAD0 TRANSFER TO [protected] STATE BANK OF INDIA O
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hi Kiran,

                    We apologize for the inconvenience you have faced so far.

                    We request you to please share the order number of the transaction by writing back to us at [protected]@paytm.com so that we can check the issue.

                    Best Wishes
                    Team Paytm
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                      S
                      sandip macwan
                      from Ahmedabad, Gujarat
                      Nov 11, 2014
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                      Address: Kheda, Gujarat

                      Sam & Jazz Blue Streachable Jeans (Size-32) Price :Rs 599 Qt Sam & Jazz Bly :1 Sold By :SAM & JAZZ Order No.[protected] Oct '14 3:40 pm Sir, Mene jeans order[protected] ko kiya tha... aur mujhe delivery[protected] ko kya gaya tha.. jo size mene selecte ki thi... use size ke hisab se jeans mujhe fit aya nahi..mene ye jeans wapas merchant ko[protected] ko blue dart courier se kya he jiska courier charges 300/-Rs aya he.. (courrier slip attach kiya he).. product ka cost 599+300= 899/- total expences alrady ho chuka he... mene [protected]@paytm.com par mail ke dwara complain darj karvai to abhi tak wo mujhe passion rakhne ko bol rahe he... magar mera money mujhe refund nahi kiya he... customer care no. [protected] per har roj 10 minute tak hold par rakhvanee he aur mere problem ka abhi tak koi solution laya gaya nahi... Paytm.com is worst website... boguse n faltu selling website Aur Order No.[protected] Nov '14 3:30 pm 1 ITEM Order Total Rs 499 Coaster Dark Blue Skinny Stretchable Jeans For Ladies (Size-30) jeans Purchase kiya unhone mujhe 150/- cashback diya tha.. aaj mene apne account dekha to balance 0/- ho gaya he.. mujhe lagta he Paytm.com sab ke paise khajana chahta he..kisko money refund nahi de raha.. pls sir mujhe mera expences money wapas dilva dijiye... Thanking you Sandip Macwan
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Harsha2611
                        from Pune, Maharashtra
                        Nov 11, 2014
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                        Address: Mumbai City, Maharashtra

                        My Order#[protected] which is made on Tuesday, October 28, 2014 23:30:56 . Item decryption is: Yepme Dark Blue Wash Revera Denim (Size-30) . This paytm site has taken the Quantity Price as 899/-Rs. Though this product is shipped by YepME and their price for this same product is 700/- only. I am talking this because with the product I have got invoice generated by YEPME and their price mentioned is 700/- only. If it is so then why paytm is taking 899 for this product? Please look into this matter.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          gauravpahuja1
                          from Noida, Uttar Pradesh
                          Nov 11, 2014
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                          Address: Ghaziabad, Uttar Pradesh

                          Dear sir, I purchased an Power bank of Xiaomi for Rs 2278/- (on dated 12 october) and the offer was of 50% cashback just after the delievery of product.I used the proper coupon code.But whem i did not get the cashback uptill 19 october then I complaint on the to the customer care on dated but its 11 november now and thy are just saying we are working on it.there no proper response and evrey time I mail them they say we want time of 24 hours.my complain Ticket is #[protected]: Regarding Order[protected]. I want the cashback or te proper reason for the delay in the same. Gaurav Pahuja
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            mind22
                            from Hyderabad, Telangana
                            Nov 11, 2014
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                            With regard to Order id[protected] a paid amount of 1117/-rs .Money was debited from my bank account but not showing in paytm account..Written almost 60 mails to them ..Given 10 times Bank Statement ..but they are not ready to return my money ..I have even asked to give written reply .."That you have not received the money from Bank" but they are not ready to write that Reply also ..I don't know which fool foreign Investor is giving money to paytm to run operations..Infact they are doing the same which Timtara.com did to it's customers.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              chakrabarti
                              from Shillong, Meghalaya
                              Nov 10, 2014
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                              Resolved

                              I paid for Recharge of Rs. 255 (rupeestwo hundred fiftyfive) for Reliance Netconnect+[protected] .at 12:22:30amon 01.11.2014 and such amount was deducted from my SBI account.and I also got successful message from you and BX-ATMSBI but it is a mysterious reason my recharge was not successful and I could not get Reliance Net connection so it is my humble request to you please refund my deducted money back to my account. Thank you Your costumer
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Tarun Chhabra
                                from New Delhi, Delhi
                                Nov 10, 2014
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                                Address: New Delhi, Delhi

                                This is regarding the ORDER NO.[protected] which was placed on 2nd Nov 2014 for TataSky recharge. I recharged Tatasky for amount Rs. 780 and it was successful from Paytm website. I got an email as well stating that the recharge was successful. Tatasky box was turned on while doing the recharge. I waited for a couple of days and still Tatasky did not show the updated amount. I called Tatasky and gave them the reference number. They confirmed that recharge was never processed. I emailed Paytm support and got an email after a couple of days that due to some technical issues, recharge was not done and now they have processed the recharge again and it is successful. Again, I waited for 2 - 3 days and nothing happened. I emailed Paytm support again and they refunded the amount to Cash Wallet. I requested to transfer the amount to my Bank account and it was initiated. It's been a week now and I have sent numerous emails to Paytm support regarding the same query but have never received any response from them. Really frustrated with the kind of support they are providing.
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                                  vijay53
                                  from Bengaluru, Karnataka
                                  Nov 10, 2014
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                                  Address: Bangalore Urban, Karnataka

                                  I have paid my electricity payment on 10/21/2014 which was due on 1/27/2014, but as on today this amount is not transferred to BESCOM, hence I have charged the interest and late payment fee, this is kind of very bad experience, can you please resolve the issue.
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                                    Devendra Birla
                                    from Hyderabad, Telangana
                                    Nov 10, 2014
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                                    Address: Khargone, Madhya Pradesh

                                    Recharge of 100 rupees airtel Order No.[protected] and on 27 October 2014 but not received recharge amount and recharge amount deducted from my bank account.so it is my humble request to you please refund my deducted money back to my account.
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                                      Supraja81
                                      from Bengaluru, Karnataka
                                      Nov 10, 2014
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                                      Address: Bangalore, Karnataka

                                      I have paid my power bills on 4th. It is mentioned in site that it takes 2 days to process it. Today it is 10th more than 5days. Till now amount is not credited to BESCOM account. Please do the needful by refunding back to paytm wallet as transaction is not happened.
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                                        richajian1989
                                        from Mumbai, Maharashtra
                                        Nov 10, 2014
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                                        Address: Jamnagar, Gujarat

                                        I have placed order on 15th Sept, Paytm Order #[protected] and also placed the return request due to poor quality. I have mailed the customer care many times for arranging reverse pickup and everytime they promise to arrange the same. But it had been two months still reverse pickup has not been done due t this my monry is unnecessarily blocked. Please help.
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