[Resolved] Paytm — Complete return amount not refunded | |||||
I bought 1."basement bazaar hookah package" (rs. 579) and 2. "mya assorted hookah" (rs. 799) from paytm (order id - [protected]) on 29 june 2016 in the same package and from the same seller. The products when received were found defective and some of the items were missing. so, i initiated the return on the same day. The reverse pick up was done on 30th june by ecom express with reverse pickup order number [protected]. i had returned the complete package containing both the products. The refund against only one of the products i. e."mya assorted hookah" was added to my paytm account (rs.799) where as no refund against the "basement bazaar hookah package" (rs. 579) has not been added to my account despite writing so many mails to paytm for last 10 days. Paytm does not connect me directly to a customer care representative rather traps me in the recorded telephone support. even my mails are getting a system generated replies stating different excuses every time. Kindly refund my remaining amount of rs.599 or call me on[protected] for any clarification. Gaurav sharma [protected] [protected]@yahoo.co.in Was this information helpful? | |||||
Jul 12, 2016 Complaint marked as Resolved resolved | |||||
 3 Comments | |||||
Comments
I want to reset my mobile number. and i have requested all my otp bymistake
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I have added amount of 100 to paytm wallet, my balance was 488 rs and it become 489. They just added 1 rupee instead of 100. I am calling help line number but they do no give option to talk with customer care representative. I sent an email but query is unresolved. They just write back with unrelated things.
I was done a bsnl recharge of 26 rupees in which plan given that full talk time for four days but I have not got any talk time and rupees . I will complain in costumer care if you are not seriously solved my problem .
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