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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 681

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A
akashburad
from Visakhapatnam, Andhra Pradesh
Jul 11, 2016
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Address: New Delhi, Delhi, 395007
Website: Www.paytm.com

The product provide that is the dell 5559 laptop has be defrctive.
Even the cash back by the paytm has not be provied.
Complaining since long there is no respond by the company many a times contacting customer care the menu is confusing and not provided to contact them.
I need an urgent replacement for this laptop as the laltop is ordered for a student.
I have tried contacting paytm through mail but no response by paytm.
Kindly help!
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    raghunathk0001
    from Ahmedabad, Gujarat
    Jul 11, 2016
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    Address: 382415
    Website: paytm.com

    I made payment of torrent power bill using paytm service wherein it was mentioned a charge of rs12 plus service tax plus actual bill amount however when i made payment paytm has charged rs20 extra this is pure cheating and amounts to fraud towards customer from paytm kindly refund my over charged amount to my account at the earliest. Kindly acknowledge my complaint with reference number and respond within your turn around time. The customer care officer mr. Ashutosh singh want not professional enough to understand my concern and put me on hold to connect me to senior customer care manager however finally informed me that wont be able to do so paytm even dont have a toll free number as they dont want aggrieved customers to call them for resolution also as their customer care number is chargeable kindly help me in getting back my over charged amount of rs.20 back into my account and i dont want it in paytm account in lie of over charge done by them as i have lost trust in them
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      V
      vkpanwar01
      Jul 10, 2016
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      Address: Nagaur, Rajasthan, 341508

      Dear sir


      A unknown persone call to my uncle with mo. No. [protected] & ask atm no. & cvv & reg. Mo. No in account.
      My uncle is a poor man. He dont know the matter. Unknown persone tell to my uncel... Unknown persone call from bank & ask all detail of his atm.

      Unknown persone transastion with payty by my uncle's atm

      Atm statement is attechated & bank pass book

      My uncle transaction with bank of baroda atm

      Bank account in uco bank - kuchaman city

      Plz sir help me my uncle is a poor man he cant afford this loss.
      We dont know more in this matter

      Thanks

      Gourdhan lal jangid
      Vijay kumar
      [protected]
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        K
        kvnagababu
        from Chandigarh, Chandigarh
        Jul 10, 2016
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        Address: Hyderabad, Andhra Pradesh, 500054

        Dear sir;

        This month from account fake transaction happen on 6th of this month by followed transaction details 1) in/paytm mobil/[protected], 2) in/paytm mobil/[protected], 3) in/paytm mobil/[protected] please try to help us.
        Already i raised the complaint on the same day in bank and cyber police station
        Please block the materials try to help us.
        Dear Sir;

        This month from Account Fake Transaction Happen on 6th of this month by followed transaction details 1) IN/PayTm Mobil/[protected], 2)IN/PayTm Mobil/[protected], 3)IN/PayTm Mobil/[protected] please try to help us.
        Already i raised the complaint on the same day in bank and cyber police station
        please block the materials try to help us.
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          S
          sunilrawat1234
          from Mumbai, Maharashtra
          Jul 10, 2016
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          Address: Dehradun, Uttarakhand, 248001
          Website: paytm recharge

          Airtel recharge through paytm not happened balance deducted from account and balance didn't received, order no. Is [protected].
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            S
            Sukhvinder Singh Virk
            from Shimla, Himachal Pradesh
            Jul 10, 2016
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            Address: Kaithal, Haryana, 136026

            I will be add money from my debit card in paytm wallet 4th of july my paytm wallet balance is about 1100rs but i can't see my money in my paytm wallet
            Please help me and refund my money my paytm a/c
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              V
              vidhya.gavirni
              from Bengaluru, Karnataka
              Jul 10, 2016
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              Address: 560068
              Website: paytm.com

              Transfer detail 1: rs.779
              Transferred to bank
              Bank txn id: [protected]
              Paytm cash txn id [protected]
              [protected]:10:03 pm

              Transfer detail 1: rs.779
              Transferred to bank
              Bank txn id: [protected]
              Paytm cash txn id [protected]
              [protected]:48:34 pm

              The above mentioned amount is nopt reflected in my bank account. kindly help me to resolve these issues.
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                A
                Ashish244268
                from Jaipur, Rajasthan
                Jul 10, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: Paytm.com

                Hello

                I order 3 items in last sale
                My email id is [protected]@gmail.com

                I m not satisfied with the product quality so i applied for return the all the item then one person came collected only one item and then i asked him for slip or something then he said he had nothing i recognizes him because he delivered the last product
                So i let him leave then i also got my money for that product
                After that no one came to collect the other packages. it's really too long and frustrating.
                I want my money back asap
                So i can purchase some else

                Thanks
                Ashish
                [protected]
                [protected]
                [protected]@gmail.com
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                  B
                  Biplab. Myfamily
                  from Bengaluru, Karnataka
                  Jul 10, 2016
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                  Address: Murshidabad, West Bengal, 742236
                  Website: www.paytm.com

                  Dear sir,
                  I purchase a printer from paytm.com dated 28th june, 2016. when i order this product address given farakka, but pin given malda (732101). and product value is rs.12599 including delivery charges order id[protected]. then product come in malda through delhivery courier. i am going malda and take this product. then open this product in i see some scratches in upper side, showing paper jam, and 2months warrenty expired. then i complain in paytm he tell me for returned an approved return.
                  But, my questions is...
                  1) i tell him why you are send me back dated product?
                  2) why you are send me scratches product?
                  3) why you are send me fault printer?
                  4) why i am going to courier to return this product?
                  5) you give my ta, time value?
                  6) if this product is returned why i cannot get this product at same value?
                  7) fault of you why i will suffering for you?

                  Therefor, i request to you take a necessary action at your end.

                  Regards,
                  Biplab mandal
                  Mo-[protected]
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                    V
                    Vivek9999
                    from Delhi, Delhi
                    Jul 10, 2016
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                    Address: 110076
                    Website: Paytm

                    Respected sir,
                    I am file a compain bcz i m not satisfied with ur mail even i didnt get responce on email or telephone youe telephone is not working always i wrye 4 mail to your company only 1 mail revert back and they give me satisfation that paytm resolve my problem in 24-48 hrs buy now its 5 days i disnt get any reaponce not any message and still payment shows pending so please tell me what i do i m fed up with these thing i m writing mail to paytm but they dont revert back any mail... i[censored] disnt give my payment of 150 and 128 then tell me... i can take any other action my ticket number is 04187845. thanks and my contact number and paytm no is [protected]
                    Even from today i mailed paytm 6 times but i disnt get responce i think they ingore my email only one email is recieved ... So can u help me for this
                    Satisfied now
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                      H
                      Harish khanwani
                      Jul 10, 2016
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                      Address: 382475
                      Website: paytm.com

                      I paid 1790/- through devit card for torrent bill payment on 23rd june 2016 but bank money was deducted and transaction failled i sent paytm 100 timesmy bank statement but still they are doing nothing they are simply cheaters.
                      Help me to get my money back


                      You can contact me on [protected]

                      Beware paytm waale chor hai
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                        V
                        Vibhav Chaddha
                        from Hisar, Haryana
                        Jul 9, 2016
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                        Address: Gurgaon, Haryana, 122001
                        Website: paytm.com

                        My ticket no is 03788600, dated 26 june 2016, with reference to parent ticket 03768633, dated 25 june 2016.

                        Paid for orderbigbasket order #999094paytm cash txn id [protected]-06-19 03:06:53 pm.

                        I had been really patient but even after a lot of mails and phone calls made, there was no response from paytm at all, even though i gave them all the details and the required screen shot. i don't know how they can take such things so lightly. if they cannot fulfill their deals then how can they even offer them to the consumers. this is very misleading and taking customers for granted type of a thing.

                        I want my inr 894 cashback in my wallet as soon as possible. and if my complaint is not resolved by this, then i know some other methods as well. so kindly look into my matter and try to settle it.
                        I am also attaching the screen shot for your reference.
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                          S
                          Shaikh Rukhsar Saddam
                          from Mumbai, Maharashtra
                          Jul 9, 2016
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                          Address: Mumbai City, Maharashtra, 400051
                          Website: Paytm

                          Rukhsar shaikh
                          Bank name. Bank of india
                          Ac no. [protected]
                          Mobile no. [protected]
                          My complent is that by mistakly i have booked 2 ticket 2 times and i have cancelled also but i didn't get my refund back in my account even your company is not giving me any response so please solved my problem as soon as possible
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                            S
                            srinivasworth14
                            from Delhi, Delhi
                            Jul 9, 2016
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                            Address: Kanpur, Uttar Pradesh, 208010
                            Website: Paytm.com

                            I purchased headphones but they used before by someone who purchase that i got secondhand and while i buyed i sold from sealef with krazy deals but i received the sealer with kreative agencies.

                            "paytm telling that we were brought forward of authorised sellers but it was wrong. they were bringing sellers of having second hand items". i disappointed of paytm customer service because they were not attaining single call also. on next i didn't use paym service for recharge, shopping, bills payments etc., and i will tell to my friends to not to use paytm with sellers.
                            It was second hand item and was not imported from sony branded company because my friend using same item from other seller(with difference e-commerce site) but quality of sound and quality of item was much more difference from which i was purchased from Paytm and it was road side item.
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                              N
                              nilesh chawda
                              from Alwar, Rajasthan
                              Jul 9, 2016
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                              Address: Kutch, Gujarat, 370421

                              I had ordered 2 different sunglasses (order no [protected] and [protected]) on 5/july and i received only 1 order ([protected]) on 9/july.

                              But paytm update his website that they delivered both the order on 9/july. i request them to check and give me proff of delivery but they doesnt give me any details of delivery. and from my end i confirm with local delivery person for that,
                              Customer name : nilesh chawda
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                                A
                                Airtel executive
                                from Gurgaon, Haryana
                                Jul 9, 2016
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                                Address: 636007

                                I paid rs.550 through your site on 7 jul 2016 against reliance postpaid mobile bill [protected] but the payment was not updated but i received the sms from bank amount was debited still now payment was not update so please do the needful as soon as possible
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                                  Deepti Gangwar
                                  from Gurgaon, Haryana
                                  Jul 9, 2016
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                                  Address: Bhopal, Madhya Pradesh, 462038

                                  Sir my order no. [protected], tracking id[protected] is held for delivery by xpressbees as my mobile no. [protected] was not reachable . So i request you to please deliver it as soon as possible.
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                                    Kansal2k
                                    from Jodhpur, Rajasthan
                                    Jul 9, 2016
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                                    Address: 110010
                                    Website: www.paytm.com

                                    My paytm wallet had around rs 1000. on 25 jun 2016, someone used my wallet balance to recharge few mobile/landline numbers. the numbers used for recharge were [protected] & [protected]. the numbers on which recharge was done were [protected], [protected], [protected], [protected], [protected], [protected]. i called up these numbers and few i could contact and they agreed that some one came to the to recharge their numbers for a discount. it is interesting to note that i did not receive any sms/otp/email from paytm for these txns. i informed the matter to paytm and they referred the matter to vendor who shared above details. paytm did not take any action to trace the lapses and informed me that nothing can be done. i have reported the matter to mp police (sp gwalior) and further action is awaited.in the mean time i request all to be careful in using paytm as t is not at all safe and responsive.
                                    Same happens to me to my mobikwik account last night mobile number used [protected]
                                    Balance 206 deducted
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                                      p#m
                                      from Port Blair, Andaman and Nicobar Islands
                                      Jul 9, 2016
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                                      Address: 700091
                                      Website: www.paytm.com

                                      Dear sir,

                                      As i'm trying to recharge my airtel mobile number [protected] thru paytm, since yesterday morning on several occassion, all the time the recharge was declined. though there was sufficient balancve in the paytm wallet. every time the message appears like this and amount is refunded to the wallet :

                                      " sorry, your airtel mobile recharge of rs. 92.0 failed since payment declined by paytm due to any of the following reasons :

                                      - inaccurate account details entrered
                                      - insufficient balance in your account
                                      - due to some technical problem

                                      Please use any other payment method to complete your transaction

                                      Mobile number [protected]
                                      Recharge amount rs. 92.0
                                      Transaction id[protected]
                                      Transaction date 09 jul 2016

                                      Further, it may please be noted that the problem continued since yesterday morning, when i first tried to recharge my airtel number online. i've made several efforts, but all the time the result is the same. whereas i've made recharges of the other mobile numbers thru the same paytm wallet twice since yesterday.

                                      So, please look into the matter, as due to this inconvenience i'm facing lot of inconvenience.

                                      Thanking you,

                                      Pallab majumder
                                      [protected]
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                                        sammedmule
                                        from Pune, Maharashtra
                                        Jul 9, 2016
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                                        Address: Sangli, Maharashtra, 416306
                                        Website: Paytm.com

                                        I have done recharge through paytm for Airtel digital tv of rs 500, Its not done but 500 debited. I have recharged on 25.006.2016, It has been 15 days are over but paytm dont care about customer. please do needful
                                        My order no is [protected]
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