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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 101

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R
Ranjit@121
from Barpali, Odisha
Jun 22, 2019
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Address: Jajpur raod -755019.(Odisha), 755019
Website: www.paytm.in

On 21/06/2019 friday at 08:11am i was
Doing a transaction of rs 2000/- from canara bank to paytm payment bank but my amount was deducted from my canara bank account but the receiver bank account didn't get the money. I was doing my transaction through paytm payment bank by linking canara bank l. I got a transaction reference id[protected]. I called canara bank customer service he asked me to file a compliant against paytm paymentbank. Please sir hope you will look to my concern, thanku.
+1 photos
Jun 22, 2019
Updated by Ranjit@121
On 21/06/2019 Friday at 08:11am I was
doing a transaction of RS 2000/- from canara bank to paytm payment Bank but my amount was deducted from my canara bank account but the receiver bank account didn't get the money .While I was doing my transaction through paytm payment Bank by linking canara bank in it I got a transaction reference ID[protected].I called canara bank customer service he asked me to file a compliant against paytm paymentbank.please sir hope you will look to my concern, thanku.

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    A
    akash kumar1977
    from Mumbai, Maharashtra
    Jun 22, 2019
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    Address: Jhajjar, Haryana, 124507

    Not received refund for failed transaction number inb[protected]
    dated:[protected].I have paid by internet banking via Axis Bank for recharge
    of my videocon d2h.But my transaction of 912.6 has failed with error message and after 24 hour my refund amount is still not received nor i have received any message regarding it. please get resolved it shortly.

    Name: Akash Goel
    A/c no Axis Bank [protected]
    vediocon d2h id[protected]
    date of transaction[protected]
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      A
      Armaan Sidhu
      from Gurgaon, Haryana
      Jun 22, 2019
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      Address: Moga, Moga, Punjab, 142001

      Sir this is my request I have not get any bonus or rewards on addition of cash on my dream11 account i.e winner7894 Sir this happened with me at least five times . I have added 499 rs cash in my dream11 account on 09/06/2019 at 14.30.51 pm to get bonus of 500 but I am not able to get it yet . kindly check and resolve my issue quickly as possible
      Thank you
      Akash
      Winner7894
      Jun 22, 2019
      Updated by Armaan Sidhu
      Check it sir immediately
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        R
        Rajatbhatia11
        from Bareilly, Uttar Pradesh
        Jun 20, 2019
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        Address: New Delhi, Delhi, 110088

        Hello Sir/Mam
        It is hereby brought to your notice that i treid to check flight from bhuneswar to delhi for 11 May 2019. I was just trying to check out price and availabilty in the flight and it is further brought to your notice that to fulfill your illegal means and wants the same was selected and booked through paytm postpaid method which was illegal used by you to earn and make consumer suffer and extract high earn money of consumer. I duly brought it to your notice by calling on customer number telling them what really happened and requested them to clarify and cancel the same and informed them that i stay in delhi and i cant board the flight. In reply i was informed to travel to bhuneswar just to board the flight and that they wont help in anyway and i have to travel all over to bhuneswar and board the flight. I further offered them to pay extra but to change the first name of the passenger which was also refused and i was forced to cancel the flight ticket by your executive I have bought the same issue to your notice many times previously on call and message and raised various queries previously. Lastly i received a call on 6 May 2019 from you and i again raised query about same issue which went inaswered any of my query was not answered. It is now brought to your notice again.

        I have already being obliged to brought it to your notice many times in past on call or by generating complaints on call, app and e-mail but no action has taken place.

        Kindly do the needful because a consumer is not liable or forced to pay for illegal acts of company. It is a wrong/illegal way to extract money from consumer and consumer is not liable to pay for illegal acts and i always tried to resolve the issue on my bonafide but you didn't stop your malafide acts here only and daily torture and harass me mentally. You are requested to stop during your illegal acts and harass/torture consumer metally.

        Thanking You
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          S
          seshukumar vandrangi
          Jun 20, 2019
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          Seshukumar vandrangi
          Attachments
          12:13 PM (2 hours ago)
          to Paytm

          I have booked a ticket[protected] from JANGAREDDY GUDEM to eluru on 13-June 2019. Since I had to cancel my journey, I tried cancelling at 8.10pm while the bus is at 9.45pm. The cancellation was not successful due to app error. I have attached the screen shot for the same (Cancellation error screen shot). As per paytm policy I can cancel until 8.44pm (paytm policy screen shot). But when i had a conversation with paytm customer care, they told cancellation is not available (Customer care screenshot).
          +3 photos
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            N
            Neeraj Kr. Garg
            from Agra, Uttar Pradesh
            Jun 20, 2019
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            Address: Aligarh, Uttar Pradesh, 202001

            Dear Sir,

            We purchase so may product from paytm Mall and get the different promocodes but we could not use these promocode. Several times we talk on your customer care but did not get any solution. He demand the screen shot. We already given them but problem are still right now. He give us a referance no[protected].

            We are suffring since 15 days for this issue. Each and every time someone given the new refence no. but did not given the solution.

            Kindly resolved the issue earlist possible becasue last date of somay promocode near to end.

            If you could not provide the solution then we request to stop the promote of these type of schemes.

            Thanks.

            Regards,
            Neeraj Garg
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              A
              a02k
              from Mumbai, Maharashtra
              Jun 19, 2019
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              Address: Samlong, Namkum, Ranchi, Ranchi, Jharkhand, 834010

              Firstly wrong size was delivered so, I asked qq return which was accepted and product was picked up on 2nd June but on mistake of pickup guy or company they say product was never picked. Even it was confirmed by the delivery guy product was picked that day and sent by him. Company has denied any pickup and refund this total fraud and malpractice by the concerned practice it's almost over week Customer care has come up with any solution even many end up saying that sir product still lies with me. Hereby attaching some proof that pickup guy was on 2nd June to pickup my product.
              +2 photos
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                S
                Shabana Feriwala
                from Mumbai, Maharashtra
                Jun 19, 2019
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                Address: Thane, Thane, Maharashtra, 400612

                My mobile number is [protected] and it was register with paytm but now it is out of service and now i have this number [protected] but i am not able to do kyc because aadhar is already with that number register pls help me as i was doing kyc but it is not accepted my name is shabana feriwala as i have to use paytm but cannot use as it is very helpfull
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                  G
                  gaurav1027
                  from Noida, Uttar Pradesh
                  Jun 19, 2019
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                  Address: 102 NEAR WATER PUMP, 110038

                  Mera naam gaurav h m aap k paytm use krta hu bhut time sai ND thanks ki aap n app bnayi .bhut achi h but m bhut time sai tension m hu aap k customer service sai . MN ek bus book kri this 21may 2019 ko Chandigarh to Delhi krn k baad msg aaaya tha ki bus k breakdown h or aap ki bus cancelled KR di h .fir mn aap k customer service pr call kiya or sab btaya .vo bolo ki aap k refund aajaagya but abhi tek koyi refund nhi aaya .or email aata h ki operator bolta h ki bus cancelled nhi tha .agar buscancelled nhi tha to msg kiyo aaya or call be .m kiyo faltu m dusribus book krta .Mera to paise bhi gya or time bhi waste huaa .last m bus aap ko kiya h sab kuch koyi bhi solution nhi aaya h . paytm sab bhut prans hu . Please do any action. mera pass proof h bus cancelled k mana us ki phote bhi dali h .paytm wala bus bol tai h ki bus cancel nhi thi to ya msg kiyo send kiya muj ki bus ancel h bus opertor ki side s call bhi aaya tha or msg bhi . paytm wala refund nhi kr rha or n hi conference call me nhi kr rha or opertor call pick bhi nhi kr rha h . paytm jhut bol rha h please do some think .
                  +1 photos
                  Jun 19, 2019
                  Updated by gaurav1027
                  Mera naam gaurav h m aap k paytm use krta hu bhut time sai ND thanks ki aap n app bnayi .bhut achi h but m bhut time sai tension m hu aap k customer service sai . MN ek bus book kri this 21may 2019 ko Chandigarh to Delhi krn k baad msg aaaya tha ki bus k breakdown h or aap ki bus cancelled KR di h .fir mn aap k customer service pr call kiya or sab btaya .vo bolo ki aap k refund aajaagya but abhi tek koyi refund nhi aaya .or email aata h ki operator bolta h ki bus cancelled nhi tha .agar buscancelled nhi tha to msg kiyo aaya or call be .m kiyo faltu m dusribus book krta .Mera to paise bhi gya or time bhi waste huaa .last m bus aap ko kiya h sab kuch koyi bhi solution nhi aaya h . paytm sab bhut prans hu . Please do any action. mera pass proof h bus cancelled k mana us ki phote bhi dali h .paytm wala bus bol tai h ki bus cancel nhi thi to ya msg kiyo send kiya muj ki bus ancel h bus opertor ki side s call bhi aaya tha or msg bhi . paytm wala refund nhi kr rha or n hi conference call me nhi kr rha or opertor call pick bhi nhi kr rha h . paytm jhut bol rha h please do some think .solution nhi aaya h . paytm sab bhut prans hu . Please do any action

                  Hi sir
                  On June 2, 2019 I booked sand in tsmdc site 10422 RS payment deducted from my account but order I'd not generated. Till now there is no refund. This is bank reference number: INB/[protected]/PAYTM.
                  Paytm not refunding my money
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                    S
                    Sujay2019
                    from Kolkata, West Bengal
                    Jun 19, 2019
                    Resolved
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                    Resolved

                    Address: 700102

                    Paytm is not refunding my flight fares of Rs 7490 which was cancelled by Jet Airways due to their operational reasons.
                    I contact Jet Airways for the same and they replied that for refund I need to get in touch with the travel booking agent which is Paytm. I called paytm service desk many times and they failed to response properly.
                    My Paytm booking ID is [protected] booked on 7th April 2019.

                    Kindly look into the matter and arrange refund of my booking.

                    Thanks.
                    Jun 25, 2019
                    Complaint marked as Resolved 
                    Till now no steps has been taken by paytm for resolving my complaint.
                    For past two days I cannot login to my account. It says the account is temporarily blocked for login. my money is there in the bank. I cannot do any transactions.

                    refund of fares due to cancellation of flight by jet airways booked via paytm - Comment #3464558 - Image #0
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                      G
                      Gulshansoni21
                      from Noida, Uttar Pradesh
                      Jun 19, 2019
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                      Paytm se 15/06/2019 Ko mobile order Kiya tha, order usi din cancel kr diya tha .. 71499 ki amount thi jisme se unhone 250 rupye mere wallet se Kate the . Vo refund kr diye . Pr baki ki amount abhi tk refund nhi ki.. 5 din ho chuke h abhi tk refund nhi Aya h .
                      Paytm order no. is [protected] . Paytm vale clear nhi kr rhe kb tk refund hoga. Please solve this matter.
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                        P
                        Priyasingh98
                        from Mumbai, Maharashtra
                        Jun 17, 2019
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                        I buy a product from paytm mall.. that was not good so i returned that, but its become over 9 days ..i have not received the refund. paytm no.[protected]
                        please help me
                        i wants to get my problem solved at earliest.
                        the shopping amount is 3599.
                        so anyone can tell me what to do.

                        it is irritating me. very poor service by paytm. very bad.
                        Jun 17, 2019
                        Updated by Priyasingh98
                        [protected]
                        Unable to pay the electricity bill with this app. Did they maintain it or not. Such a wastage of time and money on this thing. Rather than minimizing the time, it wasting more.
                        Aapka courier boy 1 km dur bulvake phir second order pr chala gaya aur wait nhi kiya hamara isliye hamne aapka order cancelled kr diya aapke couier boy shi nhi kiya yeh
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                          P
                          patelsachin95
                          from Kolkata, West Bengal
                          Jun 17, 2019
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                          I have book ticket on paytm for 07/06/19, on same day I day i got a call from bus operator that bus is cancelled, But till today today i have not received my money.
                          I have called bus operator's office they told that they have informed paytm for bus cancellation and refunding money so i have contacted to paytm custmer care they are saying that they have no information about bus cancellation.
                          It has been 10 day since bus has cancelled.
                          i have urgent need money, I want immediate refund.
                          This is illegal retention of custmer's money.
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                            P
                            Prashantcse
                            from Indore, Madhya Pradesh
                            Jun 17, 2019
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                            irctc online ticket booking (payment deducted but ticket not booked)

                            Address: 15/244 Room No. 201 Ram Rahim colony Rau, Indore, Indore, Madhya Pradesh, 453331

                            Dear sir/mam,
                            I book my ticket from IRCTC android app by payment using paytm wallet on Booking Date : 17th June 2019. Amount deducted from Paytm Wallet but Ticket not booked. Please Provide my refund my money to my Paytm wallet for this failure transaction.

                            Ticket Details:
                            Ticket for Travelling on Wed, 19 June 2019

                            Transaction ID: [protected]

                            Train : INDB JBP EXP(22191)
                            ...
                            +1 photos
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                            anuj10
                            from New Delhi, Delhi
                            Jun 17, 2019
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                            I tried to transfer Rs. 10000 from debit card o[censored]tkarsh small finance bank to paytm wallet on 14th dec. 2018, payment gateway was rupay. Money debited from account but did not credited to paytm wallet. I contacted paytm customer care several time and their reply every time is transaction failed at paytm end. I contacted bank customer care several time and visited branch their reply was money is debited from account and transaction was successful at bank end.

                            Order id at paytm is [protected]. Its over 6 months I have still not got my money back. Please help me in this matter.
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                              A
                              Akhil Veer
                              from Vuyyuru, Andhra Pradesh
                              Jun 16, 2019
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                              Address: 520010
                              Website: Times of money limited

                              My name is Akhil I am from India Today I had done transaction to buy a online course from udemy app so I had done payment and sum of Rs 800 have been deducted from my account but I haven't received any product so please help me to get back my money or the product

                              Thx for INB txn of Rs.800.0 frm A/c X5504 to Times of M... Ref#IGAGJGZIX2 on 16Jun19. If not done, fwd this SMS to [protected] to block INB or call [protected]
                              +4 photos
                              Jun 17, 2019
                              Updated by Akhil Veer
                              Today I had done transaction to buy an online course from udemy where it's shows transaction has done from SBI internet banking but I am unable get access to watch the course please help me resolve this issue a sum of rs800 has been deducted plzzz help it's hard earned money please REFUND my money
                              PROOF
                              Thx for INB txn of Rs.800.0 frm A/c X5504 to Times of M... Ref#IGAGJGZIX2 on 16Jun19. If not done, fwd this SMS to [protected] to block INB or call [protected]
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                                B
                                banwarilal1
                                from Alot, Madhya Pradesh
                                Jun 16, 2019
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                                Address: Bhakrota Jaipur Rajasthan, Jaipur, Rajasthan, 302031
                                Website: Paytm

                                I have order online phone through paytm but I have received defective product from paytm.i have returned applied within 3 days but paytm rejected without any mail and call.after when I call to customer care then they confirmed me that you provide job sheet to service center but I ask to them if I have pay complete my money to paytem and confirmed to on time for defective then why they are not providing any technical engineer though service centre and why they are not changing my phone this is showing completely fraudulent
                                Regards
                                BANWARI SHARMA
                                [protected]
                                +1 photos
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                                  R
                                  Reet45
                                  from Mumbai, Maharashtra
                                  Jun 16, 2019
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                                  Sir I was payment of rupee 450 by debit card for application for on date 29 Jan 2019 but it fails and my payment was deducted from account but not show on application form.so I am again pay 450 rupee from debit card for application form this time it's okay. But money deducted from 29 January 2019 of rupee 450 is not refund from merchant site.
                                  I am complaining about that in our bank but they told that this money is credited on merchant site. So what I do sir?
                                  Please you refund 450 rupee in my account.
                                  I
                                  +1 photos
                                  Jun 16, 2019
                                  Updated by Reet45
                                  Sir I have both transition id
                                  29 January (payment failed)
                                  31 January (payment success)

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                                    S
                                    saalimjab
                                    Jun 16, 2019
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                                    After completing payment on IRCTC through your (paytm) payment gateway, my bank account is debited with Rs. 416.80, but paytm says transaction failed, and hence i didn't get by ticket booked.

                                    I tried mailing to [protected]@paytm.com but it replies 'Message not delivered
                                    There was a problem delivering your message to [protected]@paytm.com.'

                                    Thios is very annoying and I request an earliest resolution and refund for the same.
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                                      M
                                      Miss agrawal
                                      from Gurgaon, Haryana
                                      Jun 16, 2019
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                                      Website: Sbi net banking and times of india ltd

                                      I purchased a movie of 50 rs from google movies via internet banking through my sbi account. At midnight on 16 june...but movie didnt get downloaded in google play movies neither a purchase was shown...but 50 rs were credited from my bank account in the name of times of money..when i talked aboug this to sbi helpline no...i didnt got help as expexted...i have send messages to google play and everywhere..but no help yet..kindly help me
                                      .
                                      +2 photos
                                      Jun 16, 2019
                                      Updated by Miss agrawal
                                      No record of movie being rented is updated on google music..only the movie which i have rented months ago is shown...the movie which i rented was mujhse fraandship karoge

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