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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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D
Deepak227
from Gurgaon, Haryana
May 27, 2019
Nov 30, 2024
This thread was updated on Nov 30, 2024
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I've Been Ripped Off By Someone Else Thru My Paytm Wallet, Total Amount 1700rs.

He Hacked My Paytm Account Somehow, And Linked To Other Zingoy Account.

Then After Sometime, I Saw A Deduction Of 1700rs Thru My Paytm Wallet. Which I Have Not Done By Myself.

And Fraud Has Been Done By [protected] This Phone No.

I Strongly Need My Money Back To My Wallet As This Txn Is Purely Suspicious In Terms Of Your Weak Security..

That You Are Allowing Somebody To Access My Paytm Account By All Means..

I Request You To Take Action Against Him, And Whatever He Bought Thru Zingoy, Can Be Forfiet. Paytm Should Act Like Bank Now, A Cheap China Company.

Earlier Also, Paytm Deducted 6k From My Wallet, Never Gave It Back Since ..

Humble Request To Reverse My 1700 back to my wallet..

( I Also Called Delhi Police, All They Gave A Message To Be Alert, They Won't Do Anything Until Narendra Modi Pm Ji Take An Action Against Such Dealers Which Are Still Providing Phone Numbers Without Verifying Them.

Regards
Deepak
[protected]
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    J
    Jainav
    from Delhi, Delhi
    May 27, 2019
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    I have booked two ticket via paytm a month ago. Because of the reason that my tickets didn't get confirmed i have to cancel them on 26th May, 2019. As per the rules i must have got a refund of Rs. 820 back as a cancellation amount. till today i haven't got that i.e. on 27 May, 2019. Please see to it. My paytm account is with [protected]. I must have got the refund till now.
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      S
      shrishti bhargava
      from Mumbai, Maharashtra
      May 26, 2019
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      I booked 3 train tickets and the transaction got cancelled and amount was deducted already. When i contacted customer care they said we have already refunded the amount in your bank account please contact your bank but the amount has not been refunded yet. Transaction id-[protected].

      I said that if it is not possible to refund then please book the tickets but they said that it is not possible.

      I want my money back anyhow. Please pay attention to my concern.

      Shrishti
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        I
        Ishgoe
        from Patiala, Punjab
        May 25, 2019
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        Address: Gurgaon, Haryana, 122003

        I recharged my metro card number 52769309 on 13th may (Order id [protected]) for rs 200 via paytm (Registered email id on paytm - [protected]@gmail.com) but on 14th may when i tapped on avm machine, it showed no recharge available. The money had been deducted from my paytm balance. I had to recharge again for rs 200 on paytm on 14 may and it got added afterwards via avm. The customer care executive at metro station informed that no amount for recharge of the metro card has been received on 13th may.

        So far i haven't received any refund for the recharge done on 13th may on paytm. I had already placed a complaint on paytm but no response have been received as yet. There is no adequate grievance resolution mechanism at the paytm. I request to kindly help me in getting the refund of the amount deducted from my paytm balance (Wallet transaction id [protected]).
        I am Anuj Kumar and I am playing Paytm maths quiz on[protected] and answer all questions correctly and win 5000 Paytm cash
        But not received money in my Paytm wallet
        Please help me
        Paytm number-[protected]

        fraudulent deduction of money by paytm. - Comment #3443084 - Image #0
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          R
          Rv8125
          from Delhi, Delhi
          May 25, 2019
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          Address: Anekal, Telagarahalli, 562106

          Dear team,
          I transferred amount of rs. 2619 on wrong number. The B party is not responding to calls or to my messages. Even paytm is also not helping me in this regard. Support AWAITING. Kindly get this issue resolved. My paytm number [protected].
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            A
            Akaant
            from Karnal, Haryana
            May 22, 2019
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            I purchased a jabong voucher at paytm for rs 5000. While placing the order at jabong, i found that they have no paytm wallet link. Now i wrote to paytm, not once but 4 times that kindly refund the amount. Everytime their team marks my query as addressed. I am trying to reach a customer care executive but can never get past the machine response. I am now realising that these wallets, apps are genuinely long term fraudsters. They can't keep up with their losses and now harming their users. Beware. Better to keep cash than rely on paytm.
            I have paid the amount Rs.1799 for wrong pay for paytm. Kindly Refund the Paytm amount Rs.1799

            Summer Sale

            Order ID : 20190522 [protected]
            07.35 PM, 22 May 2019

            jabong voucher purchased, but jabong doesn't accept paytm - Comment #3443343 - Image #0
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              A
              Ankit Singh aswal
              from Mumbai, Maharashtra
              May 22, 2019
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              Address: Civil lines near sher kothi Roorkee, Haridwar, Uttarakhand, 246776
              Website: Paytm

              Sir my money 618rupees withrawn against dispute by paytm i don't know why sir please refund my money soon i m college students it's my important money i already informed paytm bt paytm help center no any information provided by me so please sir help me it's problem create 19 may 2019 me informed paytm money tyms but no any information provided me sir please solved my problem it's my humble request
              +2 photos
              Please refund my money back you have deducted money not giving uc please provide me as soon as i am requesting to you sir my amount is 799 sir please provide me

              withdrawn against dispute my money by paytm - Comment #3441616 - Image #0
              How many days when I am getting amount from Paytm to my bank account
              My paytm account was blocked.
              My wallet money in the paytm is approx. Rs.8000. I messaging paytm again and again for why they block my account.
              But they not replied. I need my money back. So please help.
              My paytm no. Is [protected].
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                S
                ShurGoneNuts
                from Mumbai, Maharashtra
                May 21, 2019
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                I just completed an in-app purchase of 1800 UC worth 1874 rupees for the game PUBG. The amount was debited from my bank account but the purchase is not reflecting up in my game. Kindly resolve the issue by transferring either the UC or by refunding my money.
                +2 photos
                I paid step by step to dealer for goods but last time he not given product and return money
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                  N
                  Neha Sehgal Narang
                  from Badlapur, Maharashtra
                  May 21, 2019
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                  Address: 400615

                  Hi Team,

                  The order which i received was never placed by me.
                  Last week i received a parcel on my name, i accepted it thinking my friends/family would have sent it for me.
                  When i inquired with them- none of them did.

                  i called the customer care and inquired about the order to which they replied that they cannot share the details except the name-Sameer Ansari
                  i requested them to atleast lodge a complaint against this person since i do not know anyone named SameerAnsari or pass his number & details to me so that I can file a complaint against him- They did not did either of them.

                  i live alone with my daughter here and someone whom i do not know is sending me some rubbish things. The first one i accepted by mistake and the second parcel i never collected from my guard thinking what else could be there.

                  i urge you to please take this matter seriously before any mishappening.

                  Thanks & Regards,
                  Neha
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                    J
                    JigarThakker
                    from Mumbai, Maharashtra
                    May 20, 2019
                    Resolved
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                    Resolved

                    Hi Team,

                    Have booked product "Lee Cooper Men Brown Formal Shoes" from Paytm Mall application with order id [protected] was supposed to be delivered by 13th May'19 but it got delayed to 18th May'19. However, on 18th May'19 also it was delayed. Have taken several follow up but Paytm mall customer care is not at all concerned about my complaint not at all taking follow up with Vendor courier company. Seriously fed up with this guys. Request you to please intervene in this and help me to come out of this.

                    Have also logged complaint with Paytm mall customer care numbered[protected]. May help you as reference.

                    Regards,
                    Jigar Thakker
                    May 22, 2019
                    Complaint marked as Resolved 
                    Product not yet delivered. Please intervene to get this done.
                    May 21, 2019
                    Updated by JigarThakker
                    Hi Consumer Complaints Team,

                    Request your intervention.

                    Thanks,
                    Jigar Thakker
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                      G
                      gohitha
                      from Delhi, Delhi
                      May 20, 2019
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                      Address: Krishna, Andhra Pradesh, 521002

                      Sir i booked a TatkalSL ticket from MTM to TPTY on 13/05/2019 train no 17245 but i got waiting list WL 20 so i cancelled the ticket but the amount is not credited to my account so pls check the complaint and credit my amount to my account TID [protected] PNR NO [protected] sir i paida my amount throw debit card
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                        P
                        prakash kumar prasad
                        from Kolkata, West Bengal
                        May 20, 2019
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                        Hello i was order a product from paytm which order id number is [protected] but my order is cancelled by the seller and they are showing they are refunded my money but my money is not credited yet now. And my upi reference id number[protected]. It is going to be last 8 months but my money is not credited yet please help me to refund my money as soon as possible.

                        Please kindly take a stickly action against it.
                        +1 photos
                        Game play and i have a 25 score but my score can not be submitted in leadboard and i have no donot give my price

                        pending of my refund money rs 999 from last 8 months - Comment #3438148 - Image #0
                        Arohi Shrivastav's reply, May 18, 2019
                        Please solve my problem
                        On 08 th Wednesday I tried to purchase HONDA DIO through pay tm app trough my debit card but immediately i got the message transaction failed 50000/- is deducted from my account
                        my order no is [protected]
                        kindly help in this matter so creditted in my account
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                          S
                          Shubh1502
                          from Roorkee, Uttarakhand
                          May 19, 2019
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                          I have booked a flight from Delhi to Indore for 10th may 2019 by the paytm app. Then, I got a message on 20th april that all the flights has been cancelled and i'll get my refund within a week. But, I didn't get anything till now. No customer value. Thumbs down to both jet airways & paytm app. Kindly return my money back asap.
                          Paytm order ID:- [protected]
                          May 22, 2019
                          Updated by Shubh1502
                          No refund till now
                          I done my booking through Paytm on 10 may 2019 the bus met with accident. MRM travel bus from Chennai to Karaikudi. No refund made by travels. Paytm couldn't get refunds on genuine reasons too. Waste of booking bus through Paytm.

                          refund for flight cancellation by company - Comment #3438031 - Image #0
                          Dear sir I am Sanjoy Kumar Mohanty from Rourkela I booked a data cable from Paytm Mall on 11th May 19 having order number[protected] but it is a defective one when I try to return it the Paytm Mall customer care refusing for the riverse pickup please help me how to return it the price of the data cable is Rs199/
                          Samsung galaxy mobile in Rs. 1990 in flipkart fake page. i order this mobile in paytm. debited my account balance. but no order view. or no sms for this order. the order sms upi ref no[protected]
                          Dear sir/madam,

                          I am (Nirmala.R) lost my mobile today along with the TATA Docomo sim card [protected] kindly block my paytm Account

                          Mobile Number: [[protected]] (TATA Docomo)
                          Holder Name: Nirmala R

                          Thanking you,

                          Yours truly,
                          Nirmala R
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                            K
                            Ken Linke
                            May 19, 2019
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                            I have submitted a claim regarding funds taken from my account that i did not approve. I was ordering from amazon and some how you where able to default my money to your account. I am giving final notice before employing fraud squad to investigate as it is clearly a criminal act.
                            I have not received a reply as was stated in your last communication.

                            This is a repeat claim with slightly different inserts. The remaining fact is i have not been reimbursed.
                            Dear sir i have to twice recharge on same number please provide refund recharge amount

                            no product received - Comment #3438911 - Image #0
                            no product received - Comment #3438911 - Image #1
                            sarwan rathi's reply, May 21, 2019
                            Solve my problem
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                              Aftab_7890
                              from Mumbai, Maharashtra
                              May 19, 2019
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                              Address: 401105

                              This is regarding the product which i have purchased from paytm and the same is not delivered by any of my family member or neighbor or friend and neither me. But the delivery has been marked as delivered. I have already made a payment of rs.8795/- for the same. There is no proper response from paytm and the courier service provider. Please look into the matter as my order id is #[protected] and courier awb is [protected].
                              +1 photos
                              I booked 2 movie tickets in PVR at Velachery but unfortunately I had to cancel my tickets. 2 days gone but still they didn't give me my refund, so please proceed with my refund.

                              product not received but showing as delivered - Comment #3438007 - Image #0
                              I am booking mobile order no-[protected]/[protected]/[protected]/[protected]/[protected] but item not delivery.Booking date-07/04/2019
                              In my paytm walet 349 ₹deduct and show that a jio recharge and also not give any mobile number where recharge is done trx number BR0002OVJ0QH
                              My refund is not credit in my saving account

                              product not received but showing as delivered - Comment #3438917 - Image #0
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                                A
                                Arpit Pradhan
                                from Vijayawada, Andhra Pradesh
                                May 19, 2019
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                                TimesofMoney — failed in-app purchase on pubg mobile

                                Purchased uc cash via in-app purchase of pubg mobile on 17 may at 11:10 am via internet banking. Costing rs.799 for uc credit of 660.

                                My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went inb times of money limited.
                                Its a huge sum of money and i'm worried for the same.

                                Customer care centres are unreachable.

                                Beneficiary - times of money ltd
                                Reference no : IGAGDUKIX5

                                Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
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                                  M
                                  Mukunda chattopadhyay
                                  from Kolkata, West Bengal
                                  May 18, 2019
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                                  Address: 16P/2 Bama Charan Roy Road, Kol-34, Kolkata, West Bengal

                                  On 13/5/2019 at 10.37 a. M. An amt of rs 800/- was debited twice by my bank but only one any was credited by you. I have send my pass book but the amt was not yet credited. Plz look into the matter.in this respect please note my previous problem was resolved by your good office in 2/2017. Paytm is not able to increase my credit balance. Your interference will be very helpful for me.
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                                    Garg Rajesh
                                    from Karnal, Haryana
                                    May 18, 2019
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                                    Address: 233- Model Gram, Ludhiana, Punjab, 141002

                                    I have made a online payment as on 25.03.2019 through paytm mobile solutions gateway. But there is no narration written about this transaction in bank statement. I have to know to whom i have made this transaction. The transaction id of above said transaction is[protected]. Kindly inform me about the above said transaction and resolve this matter as soon as possible.
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                                      Papai1998
                                      from Bhubaneshwar, Odisha
                                      May 18, 2019
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                                      Address: Bahargram, Purba Medinipur, West Bengal, 721152

                                      Sir,
                                      INR 45000 rupees has been debited from my account [protected] but the amount not credited to beneficary account [protected]. Reference NO for this transction is[protected] on 17/05/2019 at 09:29 am. I requested to you please solve this issue as soon as possible.
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                                        VishalThakur21
                                        from Noida, Uttar Pradesh
                                        May 17, 2019
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        Paytm has completely disabled my account saying that my kyc has expired, although i got my kyc done at oneof its kyc centre. They rejected the kyc without any reason and said would send an executive at my place to get it completed asap. No one ever bothered to even call me, leave apart visiting me. I have been calling them daily to get status updates but there is no response from their end. Its been 7 days that i am unable to use my account and all the money in my account is stuck.
                                        Pathetic experience. Once my account is activated, i will simply withdraw my money and never use their services again.
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