PayTM Mobile Solutions Complaints & Reviews

Purchased uc cash via in-app purchase of pubg mobile on 22 July'19 at 10:09pm via internet banking. Costing Rs. 1949 for uc credit of 1500.

My account has been debited for the same amount but no uc cash was credited to the PUBG game. It shows in my SBI account that the money went in INB Times of Money Limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no: [protected]

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.

I saw ad on olx of activa pb11cl6616 at 30000, of 2018 model. I contact the person. He sent me his i. D. Proof of vikash patel. He said that he is from ludhiana army cantt, transferring to jammu so wants to sell his freind's scooty. He asked me to send 3000 as security. I sent him. Then he asked that his parcel will reach at my home within 2 hours. I waited. After 1:30 hours he told me to transfer 17000 bcoz my parcel is not transporting due to security issues. I argued him then he sent me his freind's i. D proof who is sending my parcel. I sent him 17000 by paytm payment bank. Then he again demanded remaining money. I didn't transfer money. I told him i will not transfer any money. Then he disconnected my phone. Plz i need my money back i have all details.

My 799/- ruppess deduct from my sbi account for pubg uc but i didn't receive any uc in pubg. So i want my rupees back. I got this msg from sbi bank.
Thx for inb txn of rs.799.0 frm a/c x8085 to times of m... Ref#igagponzn0 on 17jul19. If not done, fwd this sms to [protected] to block inb or call [protected].

So kindly do some needful for that. Thank you

Dear sir
Iam gurpreet singh mobile [protected]
On 16/07/19 i have transfer money from my paytm wallet to icici bank account[protected]
Money deducted from wallet but not get in account txn i'd - [protected]
Imps[protected] reference amount 16737/-
It been 4 days now pls solve this problem
Gurpreet singh[protected]

Dear sir/madam,

I made a payment for mi-store-43" mi tv just rs.1199, in the mi website, that payment payment is linked through netbanking axisbank through paytm solutions, and the order details are mentioned below, whether i get the amount reback are i get the order material through mi store, kidly clarify the same and i need the amount refund in my account.

Note:axisbank-prn no:[protected]

Note:infotech mi-order no:20190717 [protected]

Note:amount-rs.1199, date:1199

Thanks/regards,

R. Velmurugan

Mobile no:[protected]

I made 4 upi transaction of 140 each on 13th july 2019, , through Paytm upi till yesterday it was showing pending but now as of today it shows deposited in merchant account, , i went to merchant he refused and hit me abused me seriously pathetic Behaviour from Paytm care they are not recieving calls after it got disconnected first or second time

I had to receive 2000rs from a person today for some online deal for which he had got my number from a website for an item for sale, he called me and told me that he has deposited 2000rs advance from his paytm a/c.
My paytm a/c which is linked to my mobile number, immediately i received a message in my mobile on paytm a/c, asking me to decline or pay 2000rs to add-money*, thinking it was to accept 2000rs from the person who had to pay me i clicked pay button, as that person told me to press pay option and his money of 2000rs which poped up in my mobile paytm screen, will be received in my paytm wallet.
But instead 2000rs was debited from my bank a/c for which was linked to my mobile number paytm a/c, i received sms confirmation from my bank further when i opened my bank statement details, i came to know this amount was transferred to some 3rd party for which i have raised a complain with paytm complain no[protected] as this being cyber crime case.
After 10 minutes of me being cheated for 2000rs, that person who had to deal with me for an item, called me & told me that he received the 2000rs in his paytm a/c & was threatening me.
I have given all the details to paytm customer care & would request to look into the matter and do justice cause as your customer we trust you.
Regards,
Manoj tannani

I have my money 3862 in my paytm payment bank account. But my account is blocked as i ordered debit card and my friends also ordered debit card in my address. Multiple debit card in same address so account is debit freeze. After complain they ask all necessary documents pan card voter selfie photo. All i already provide correct ly. So many talk and email but they didn't listin about my concern. So i requested let them investigation quickly and let me use my money blocked in account.

Error: vrn already mapped with other tag-fastag

Hello paytm fastag higher authorities,

My compliant no's are[protected] raised on 4june 2019 & other compliant no '[protected]' raised 10 days back with paytm fastag support toll free number.
When i called support few days back, they said the paytm fastag id (E[protected]e 1d00 022b 8af8) was delinked/closed.

So i tried registering my new fastag in myfastag app. Error throws.
"vrn already mapped with other tag"
I called 1033 support. They told the error is because of my previous paytm fastag still visible and active in nhai portal. 1033 support advised to contact back paytm fastag support and get it delinked/closed.
I called paytm fastag support, they still say that old fastag is delinked/closed.
I called 1033 support. They say
"paytm fastag id is still visibile and active in nhai portal. This is paytm fastag dept problem and they have to resolve it. We (1033 support) are helpless to do anything until and unless paytm delinks and closes your old paytm fastag in nhai portal."
I called paytm support and raised another complaint '[protected]'.
I got a mail from paytm, saying that my old fastag is closed.

I checked in myfastag app to register the new fastag. Still gets the same error in myfastag app.
I called 1033 support. They can still see the old paytm fastag as active nhai portal.

This goes on like this and my problem is not solved since more than 45 days.
I am escalating here as there is no channel available through paytm fastag support for higher escalation.

Pl make sure to delink/close my old paytm-fastag asap with nhai portal.

This is the worst i am experiencing from paytm, creating lot of frustration. Just to delink one fastag, have to go through such a turmoil and still not solved.

Thanks
Regards
Yoganand
+91 [protected]
[protected]@gmail.com

Purchased uc cash via in-app purchase of pubg mobile on 17 july 2019 via internet banking. Costing rs. 799 for uc credit.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Please provide my refund

I have made a payment of rs 10999/- towards mediclaim policy purchase to health care india. This is fraudulently induced payment by tele call from [protected]. Below is the copy o[censored]bi bank debit message of rs 10999.

Transaction for inr|10999.0 to paytm mobile solutions private limited has been completed successfully with reference id[protected].

Kindly reverse and cancel the transaction.

Sir i am ajitav kumar i have pay for collage fee sri guru gobind singh college in patym by net banking given their option but amount will we deducted and college say your transaction was failed please solve this problem and please refund my amount my please solve this problem because collage not get me admission in paid for fee please solve this problem

Hi My name is sourabh and my paytm account no is [protected].My account vis blocked, i tried to connect with support but there is no option to connect with support engineer on I've as they asked otp which is not coming to my no.

I have also mailed but no reply, no clue why my account get blocked, I must say paytm has very pathetic support services.

I have a good amount in my wallet, please unblock my account asap and stop doing cheating to customer with such cheap practices.

I completed my kyc registration last week. As per the paytm norms kyc registration is completely free. But the shopkeeper charged from me. The same i complained to the paytm customer care but i got a reply that, i can ask the refund from the same shopkeeper. Do you guys think that if i go and ask they will return me the money? If customer can solve the problems by themselves then what is the need for customer care?
I need a proper solution for this.
Complaint reference number:[protected]

Hi! Please help me to get my amount rs 5000/- got deducted from paytm wallet without any transaction. I have not order due to some technical issue order is placed and showing successful.

I have with customer care very poor and rude response and calls are disconnecting.

From one weeks am continuosly calls to paytm services to get refund they are simply asking me to past the complaint in 24*7.

I said evenafter given complain in 24*7 in paytm services i have not received any positive response.

They are simply transferring the call to escalation desk and from escalation desk calls are getting disconnected.

I called up many times to paytm services to connect the call to managers they are saying manger is not available they will call back to my number and after that again they are disconnecting the calls.

When i said i have given complaint in twitter and still paytm still not refunded my money to wallet they are saying again i need past the complaint in 24*7 paytm serives. I need to wait for 24hrs to get amount refund.

I have waited for 24hrs then i called they said again i need to raised the complaint in 24*7 in paytm services and disconnected the call.

They are not response properly and calls are disconnecting asking to raise the complaint in 24*7 in paytm.

They are not bothered about customer and they said whatever u want to do u can do, u can go legally, u post ur issue in facebook, twitter, wat's app and national consumer forum what ever they don't bother to customer.

Please help to get my amount am middle class person. My salary is very low and i can't bear rs 5000/- lost in paytm.

Am in pressure and am going in mental agony.

Regards
Babu ram
[protected]

Sir I don't know that How it happen amount of 230 has been deducted from my paytm account to someone I don't do any transaction but I happened When I call Paytm care then they reply that you should have FIR for more information but Only for amount of 230 how a person can do police case and then Paytm e-mail me that they can not able to get my money back. When I call on that number that money transfer then no reply come from him please help me to get my money back I give you screen shot of Transaction.

This is with respect to my reference number[protected]-1977303 purchased a jeans from jabong through my paytm debit card for rupees 1460 and I have returned the particular commodity and I have'nt received the refund yet . It has been more then 2 months and T have called customer care and all the representative multiple times for the purpose and I was not provided with any kind of solution and my money is stuck till now.Please look into the matter.

Have paytm account with my reg mob no my reg email I'd. [protected]@gmail.com I have paytm Bal 99643.77 I have pay 5100 RS mob no 8xxxxxxxx6 after payment suddenly I have rec my paytm account blocked my available paytm Bal 94543.77 & paytm gold locker already have gold in locker this is really shocked my account is very old I am really disappointed Unblock my account as soon as possible this is very pathetic gold locker file attached Unblock my account they blocked many accounts without any reason any notification I have many person which account blocked by paytm without reason when person by gold through paytm & wallet bal 90 to 95 they blocked account beware they are CHOR Help me to solve
paytm send me message account blocked by account blocked by mulund police is that joke they provide me no [protected] Si I have called many times but they can't reply paytm Cheated people solve issue & in block account it's real account not fake this account run min 7 years
No of cust blocked in my knowledge min 25 they around me
paytm Chor Cheat people I have buy 55" tv they send me dead tv beware from paytm
Ravinder Kaur
Mob 9xxxxxxxx1
[protected]@gmail.com

I paid ₹35000/ from my Paytm Wallet to my SBI Credit Card on 25/06/19 at 11:34AM. Wallet balance was deducted with Wallet Txn ID- [protected], Reference No./Transaction ID[protected] and I was told that it would be credited into my Card account within 24 to 48 hours.
Today after 19 days, transaction status at Paytm still shows "Pending" but now Paytm denies any responsibility of transaction and tossing it onto SBI Card.
SBI Card says as on 12/07/19 that "we have not received a payment of Rs.35, 000.00 made by you on 25/06/2019". They even charged late payment charges on card dues.
I am repeatedly enquiring the whereabout of my hard earned money from both parties but for no help. PAYTM is not even responding now and putting it entirely on SBI CARD.
I find myself cheated, harassed, and in agony due to it. Not getting any help from both, I am complaining against both agencies at this Forum. Please help me and prevent such Nuisance/FRAUD to customers by these so called "Indian Firms". Indeed, outside firms are far better in consumer service.

My self Sanaullah. I have an account in Paytm wallet to use mobile recharge, Dist TV recharge and railway booking. I want to close my Paytm wallet account because of poor services and bogus cashback offers. I many times submit the closer form of Paytm wallet to close my account, but they reply your account is close very soon. 15 days over but still my account is not closed. Please take some action to close my account.