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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 97

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A
AdhinMohan
from Hyderabad, Telangana
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charged for kyc registration

Address:500091

I completed my kyc registration last week. As per the paytm norms kyc registration is completely free. But the shopkeeper charged from me. The same i complained to the paytm customer care but i got a reply that, i can ask the refund from the same shopkeeper. Do you guys think that if i go and ask they will return me the money? If customer can solve the problems by themselves then what is the need for customer care?
I need a proper...
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R
Rajubhai12345
from Hyderabad, Telangana
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online order

Address:Ranga Reddy, Andhra Pradesh, 500039

Hi! Please help me to get my amount rs 5000/- got deducted from paytm wallet without any transaction. I have not order due to some technical issue order is placed and showing successful.

I have with customer care very poor and rude response and calls are disconnecting.

From one weeks am continuosly calls to paytm services to get refund they are simply asking me to past the complaint in 24*7.

I...
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C
cricket updates
from Agra, Uttar Pradesh
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money transfer fraud

Address:Bulandshahr, Uttar Pradesh, 203206

Sir I don't know that How it happen amount of 230 has been deducted from my paytm account to someone I don't do any transaction but I happened When I call Paytm care then they reply that you should have FIR for more information but Only for amount of 230 how a person can do police case and then Paytm e-mail me that they can not able to get my money back. When I call on that number that money transfer then no reply come from him please help...
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A
Anubha@05
from Jabalpur, Madhya Pradesh
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refund issues

This is with respect to my reference number[protected]-1977303 purchased a jeans from jabong through my paytm debit card for rupees 1460 and I have returned the particular commodity and I have'nt received the refund yet . It has been more then 2 months and T have called customer care and all the representative multiple times for the purpose and I was not provided with any kind of solution and my money is stuck till now.Please look into...
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R
ravinderkkaur22
from Gurgaon, Haryana
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block my paytm account

Address:B1/110 G.F. Ashok Vihar Phase 2, Near Geeta Bharti School, 110052
Website:NA

Have paytm account with my reg mob no my reg email I'd. [protected]@gmail.com I have paytm Bal 99643.77 I have pay 5100 RS mob no 8xxxxxxxx6 after payment suddenly I have rec my paytm account blocked my available paytm Bal 94543.77 & paytm gold locker already have gold in locker this is really shocked my account is very old I am really disappointed Unblock my account as soon as possible this is very pathetic gold locker file attached...
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S
Suraj Noir
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund/payment not received after 19 days

Website:www.paytm.com ; www.sbicard.com

I paid ₹35000/ from my Paytm Wallet to my SBI Credit Card on 25/06/19 at 11:34AM. Wallet balance was deducted with Wallet Txn ID- [protected], Reference No./Transaction ID[protected] and I was told that it would be credited into my Card account within 24 to 48 hours.
Today after 19 days, transaction status at Paytm still shows "Pending" but now Paytm denies any responsibility of transaction and tossing it onto SBI Card.
SBI...
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S
S@n@ullahAnsari
from Ranchi, Jharkhand
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account closure

Website:paytm.com

My self Sanaullah. I have an account in Paytm wallet to use mobile recharge, Dist TV recharge and railway booking. I want to close my Paytm wallet account because of poor services and bogus cashback offers. I many times submit the closer form of Paytm wallet to close my account, but they reply your account is close very soon. 15 days over but still my account is not closed. Please take some action to close my account....
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V
Vijayvijju7890
from Jajpur, Odisha
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money deducted but not credited to receiver bank

Address:Rangareddy, Andhra Pradesh, 500097

Sir on 10/07/2019 at 9:46. Using SBI debit card i tried to add money to paytm payments bank, money deducted from my account but not credited to paytm payments bank. I contacted them they told me that money was refunded and given me fake Refund no.. Actually it's not refunded to me. Regarding this issue i contacted them many times, the response was very tricky and irrelevant some times they put my call on hold for a long time.Then i have contacted...
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R
Ravi1991
from Noida, Uttar Pradesh
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ac deducted amount but not deposit in super cash account

Address:At post Gajrwadi Tel Niphad Dist Nashik, 422303

Have used ccapaytmcom loan gateway to pay a bill on julay 11 th 2019 and amount 6069 inr is deducted from bank account and it is not paid to vendor
Paytm on julay 11 th 2019 reference id:[protected] till date they

I have checked with vendor they confirmed amount is not received.

Checked with bank they mentioned its been paid to paytm.
Merchant ref no.[protected]/ccapaytmcom...
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M
Mihir Agrawal
from Mumbai, Maharashtra
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pubg uc purchase

I bought uc cash of rs799 on
10.07.2019. My game id is [protected] made a transaction through sbi netbanking. Money deducted from my bank account but uc cash not received. transaction no.:- IGAGOFCGH4
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem ASAP.
It's more than 24 hours now !...
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Address:Paytm app, Lucknow, Uttar Pradesh

I tried to pay college fees rupees 1, 90, 000 through paytm net banking but transaction failed and money deducted from my bank account. When i contacted paytm and raised a ticket they told me it's bank's problem and they closed the ticket. I contacted bank and they're saying that paytm is fully responsible because it's a third party app. REFUND ASAP...
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A
Anubha@05
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received yet

Address:Bhopal, Madhya Pradesh

I didn't received my refund of rs 1460 yet which was initiated by jabong on 31st march 2019. I called paytm customer care all the representative for the support but no one is helping me. I payed the money through my paytm debit card on 21st march for the online shopping purpose and return the product within week but nit received the refund and received mental harassment from the company paytm. My money is stuck till now....
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Address:Ward No.1, Town-Howly, PO/PS- Howly, Dist.-Barpeta, (Near Post Office), 781316

On 10/07/19, i booked an airline ticket (Goair) from guwahati to kolkata, using my paytm account. For which i received confirmation emails from both paytm and goair, complete with ticket details. But when i tried checking my pnr status on the goair's website, i received a message saying "booking validation failed".
On further contacting customer care of both goair and paytm, i was informed that it was a technical error on paytm's part...
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I've bought the brawl stars level pack that's worth 799 rupees on 9/7/2019. My money was debited but i didn't get anything in the pack. When i checked playstore, it said that the money hasn't been recieved by playstore yet.in my bank statement, it's clear that it went to times of money limited. I either need a refund or i should be given the pack....
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Å
Åathibh Singh
from Korba, Chhattisgarh
Aug 5, 2021
This thread was updated on Aug 5, 2021
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paytm ne mere sath do bar fraud kiya hai

Address:Paytm headquarters is located at B-121, Sector-5, Noida., Gautam Buddh Nagar, Uttar Pradesh

Maine 12 tarik ko ek memory card online net banking order kiya tha or usi din kisi karan se order cancel bhi kar diya tha par ab ek month hone ja rha hai itne dino bad bhi mujhe mera refund nhi mila hai paytm vale bolte hai ki unki taraf se refund ho gya hai jabki mere account me koi refund nhi aaya hai maine bank statement bhi kayi bar share kiya kayi bar costumer care se contact kiya par abhi tak koi problem nhi solve huva hai... Kal fir...
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P
Praneeth_Raju
from Visakhapatnam, Andhra Pradesh
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cheating as government job recruitment website .

Website:www.nil.com

On 29th june 2019, i did paytm of 1000rs to "ib infratel" thinking as government payment site.it is a fraud id and i got cheated. Now i want to claim the money through paytm. i contacted through twitter also. but there is no development in the issue of refund.

Order id: ORDS63431946

wallet txn id: [protected]

report them and kindly refund my amount as soon as possible....
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R
rzchetry
from Mumbai, Maharashtra
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money deducted but no getting uc

Purchased uc cash via in-app purchase of pubg mobile on 9th July via internet banking. Costing rs.799 and rs 310.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.
Could you please resolve this and ensure my purchased is carried out or refund my...
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A
ashishbhagoria
from Gurgaon, Haryana
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regarding fraud and dispute

Address:Behind Raj Cinema, Bajrangpura,, Itarsi distic-hoshangabad., Hoshangabad, Madhya Pradesh, 461111

Dear sir, Madam,
I received a call from a girl from shine.com and said "we have an offer that your job registration will be done in the 10rs, the payment will be on-line, so without you have made all tha payments in your company with net banking, but you own the company has made a payment has made a payment of
Rs.18000 from my account." 18000/-debit my account and have been debited by your company to me and I wish to bring...
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S
shakuntala prabhu
from Pune, Maharashtra
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related to fraud transaction

Address:Pune, Maharashtra

Hello team,

I raised a fraud case happened with me on paytm portal. The reference case number is :[protected].

Attached all the paytm account details to above case number related to the fraud person as well as the transaction details.

But still there is no response from the team till now. No updates on the case.

I request the team to please look into the case so that the amount...
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S
shakuntala prabhu
from Pune, Maharashtra
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related to fraud case

I raised a fraud case happened with me on paytm portal.
Shared all the paytm account details related to the fraud person as well as the transaction details.

But still there is no response from the team till now. No updates on the case.

I accept the person should be careful while transferring the money but in our case the person was fraud. We are helpless now so just can seek help from the paytm team....
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