PayTM Mobile Solutions Complaints & Reviews

I ordered a killer casual shoes from paytm and i received the wrong product.. At the time of placing the order the shoes were more in number.. Now its out of stock.. They r saying they don't have any solution.. Only thing they ll be able to do is refund the amount... If theres no assurance regardint the product we r ordering then why use this app... Ur service was the poorest compared to ur other competents.. Disappointed thoroughly... One more thing is when we buy a product u guys take its full price and give some amount as cash back.. For example let the product price be 799 and the casback amount is 160... Becoz i received a wrong product i m returning it.. At that time u ll only refund the 639rs and when it comes to ur cash back amount of 160 when we trying to transfer it back to our bank account u guys deduct 5 to 6 rs as transaction fee.. That is if we r buying a product for 799rs and returning the product, u only refund 793rs.. U r actually taking some amount everytime.. I m gonna file a complaint in consumer court regarding this... Thank u for ur service.
Never gonna use paytm ever again

I have ordered a mobile phone (redmi note 6pro) but I have received a dead phone of Nokia then I have requested to return the product but paytm team rejected the request then I have complaint in mall but paytm executive says me to do wait for resolution but after 12 days paytm investigator team give me a mail in which mentioned that the product was delivered that was correct which is totally wrong resolution I am not agree from this..
Delivery date_10/04/2019
Return request rejected date_12/04/2019
On 22nd April give me a wrong resolution..🤔🤔🤔😕😕😴😴...I think shopping on paytm mall totally waste of time and waste of money...

On april 16 arounf 7.30 pm, i received 2 sms from bookmyshow. I had balance of rs.3825 on my paytm wallet and all of it was used up in these 2 transactions.
I immediately contacted paytm and their support has been very poor on this.
I asked them to give me details of the transactions as those were not authenticated and my data privacy was breached.
On this, they replied by saying..

We would like to inform you that we could share such details with police only, once they approach us with their official mail id. So request you to please ask the police to drop the mail to us at "[protected]@paytm.com"

Need your help with the above. Any additional you may require for doing the requisite, please let me know.

I ordered a screen guard for my phone xiaomi 6 pro refering the given photo of the product displayed on the shopping window. The product turned out to be something really different from what was shown and there's no way to return/exchange or even launch a complain against it. Though the amount was small, it leads to inconvenience and lack of faith in online shopping.

Name : rapolu shiva prasad
Mobile no : [protected]
Icici bank
Account no:[protected]
Amount : 10422/-
Reference : bil/onl/[protected]/one97 /[protected]
On 7th apr 2019 payment gatway (Paytm) amount debited but tansaction not success ful and the same that debited amount not credited my bank account also. My bank officers want if the payment is not reversed within 7 days, we request you to send us a confirmation mail from the merchant transaction amounttransaction datepayment idconsumer codebill reference information. So please check above details. And send my refund amount as soon as possible. And i am also adding my bank statement also.
Url: https://onlinebooking.sand.telangana.gov.in/Masters/Home.aspx

I purchased jewellery and jeweller offer to pay through paytm wallet with extra payment of rs.1800.in exchange paytm offer me three coupons. From last 10 days i am trying to use those coupons however with no valid reasons paytm mall is not validating my transaction. I have reported this error about 5 times to paytm mall however paytm mall is not providing solution and i am unable to cash those coupon. I have purchased coupon with extra money paid and the terms and condition mention at time of purchase and now is different. Even following new t&c i am unable to use the coupon.
Coupon: purchase from paytm mall of rs. 3000 and paytm will give me cashback of rs.1500.

I have booked tickets from bangalore to coimbatore in sps travels with paytm. The ticket was cancelled without any proper reason and they released the same bus with higher prices. This is taking advantage of the election time. I have booked this to go and vote. This should be take care of immediately so that private operators don't take advantages like this and harming the booked customers.

Paytm travel tickets[protected] [protected]@paytm.com sps travels india 214a siva swamy roay, opp hotel city tower, ram nagar coimbatore coimbatore, tamil nadu, pin: 641009 [protected], [protected] [protected]

Dear sir/madam,
My amount mistakenly credited to mentioned paytm mobile account. [protected], i called he refusing to return that amount am informed to paytm 24×7 service they also not helping please resolve the issue. I believe the akosha team.
If you solve the issue soon i will suggest and appreciate you.

Thanks & regards,

Suresha m

I am facing a same problem I m buying 324 UC in 420 INR but can't receive in my pubg account please resolve this problem...
How I m got my money please help me and please resolve this problem
It is a first time I have been seen this problem...
I don't know who is Times Of Money Limited...

I got a paid subscription for getwoo on 11-march-2019 for one month.

I did not renew them, however, rs.990 were deducted from account on 17-apr-2019 without my consent. I had given no instructions or authorisation whatsoever to renew the account.

Renewal of service has happened without any consent and moreover money has been debited from my account without giving any authorization.

This is a fraud and needs to be dealt strictly.

This amount needs to be refunded back to my paytm account.

Hello,
A few Days Ago My friend send me The amount of Rs.300 To my Paytm Bank Account
Order ID:[protected]
the Transaction Was Succesed But Money did Not Added in my Bank Paytym account.
I kindly Requesting to you for take the Action for this Case and processing My Transaction Very soon.
Thank you.

I booked the order of fastrack watches ( men & women) on paytm app. But product is not shown on my order of paytm app. The amount of that product is Rs 3680. But product or amount is not delieved me. this seller is call me from my paytm account number and get me my given detail whose on paytm app. that seller is contatct no is [protected] and account no. is [protected] IFSC Code kkbk0000180. that seller name is Rediff shop whose Paytm merchant.
SANJAY VERMA
COMPLAINT against Rediff Shop whose Paytm merchant
Rediff shop contact no [protected]

I have order "Jockey Tank Top Multi Color Combo - Pack Of 3 : Style Number - 9928". And my order no is [protected] i have recived a defictive product i have compland for this and send product image but they can't take any action on my order and i have call for regarded my order resolution but they says we raise a higher priority base concern and we resolve your issue as soon as possible please help to resolve my issue.

Dear sir/madam,

I booked a jet airways flight on paytm on 7th march, 2019. The flight was cancelled and a notification and call was made by jet airways on 18th march, 2019. Post the confirmation i contacted paytm on 22nd march, 2019 for the refund and was assured that the refund will be processed within next 48 hours. I tried contacting paytm through multiple message queries but still did not receive a response. Today on 17th april, 2019 when i called paytm they have given an indefinite timeline for the refund issue and have stated that they can't commit to a timeline for the same. This is clear case of paytm harresing their customers and not providing a resolution for the complaints. Please help do the needful.

Thanks,
Shefali

Order id:[protected]

Flight details:

9w 0642 ixc bom 22 apr 2019 20:30 23:10

I bought a in game UC money with real money and INB TIMES money LIMITED recieved the money but the transaction was not completed and I dint get the ingame UC and my money from bank was gone.
Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 345.0 from A/c ending 6267 to Times of Money Limited on 01-Apr-19 at 19:09 is IGAFUSDIY0.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your INB credentials. You may also call[protected]. Download YONO @ www.yonosbi.com

Dear sir/mam,

From 20.02.2019 i m chasing with paytm to transfer my balance amount to my new sim no, but still is not yet settled.

Dear team,

I hv lost cell no[protected].

& for my another no [protected] i m not an registered user.

Pls refer to my trail mail.

Kindly trf / update balance to my new no [protected] so that i can use the balance amount.

Kindly guide me how to settle my amount

Ref: regarding your query with paytm care (Reference no.:[protected]

I tried booking a ticket in irctc through paytm gateway by giving debit card details there.
It's been more than 10 days but i still didn't receive the amount.
Irctc says amount had been refunded but that is not reflected in my bank.
Bank reference id's :
85215229095913575350985
75503729096028425210444
Rfnd_cfxxvgjaokwtih
Zp585addba0072c
[protected]
85215229095913562443868
85215229095913562461761

I am not allowed to use the money from my paytm wallet because i have not submitted the kyc yet. This is fine but if someone deposits money into the wallet then paytm accepts it. This is not acceptable to me. If i am barred from using the money already in the wallet then how and why paytm allows crediting into the wallet. I talked to the customer care and he says this is the norm set by the paytm. I think this is an intentional norm set up by paytm to serve itself. This is also fine. But are they not cheating the public? I think so. Can it be rectified? What i mean by correction in this case is that even crediting the money into a person's wallet must not be allowed if he does not comply with paytm regulatory norms like kyc not updated etc.. Request the government authorities to look into this and take action.in addition to this there is one more request. I tried to with draw money from the paytm wallet as i have decided not to utilize paytm services anymore. This also is not allowed. When enquired with the customer care they are again giving the same answer that it is the norm of paytm. I want to understand what kind of norm is it which prohibits a person from withdrawing his own money from his own paytmm wallet. I feel these are flaws set up by paytm to serve its own ends but at the same time cheating the public. Can you please help me to get back my own money from the paytm wallet. Thank you.

I had received payment from customer and paytm charged me without pre notification
And the company said that i had received unfair transaction and that's why i was charged for the same but there was no mail or pre notification for the same.
We have very limited profit and now we are turning in loss due to unexpected behaviour of paytm
Please help us

Scam
Paytm not refuding my money

On 12 th april i had transferred 3000 rupees from my Paytm bank account to my Bank of Baroda account through upi.But Money is still not credited to my account till yet.
Upi id of transaction is[protected].

I had talked to Customer care of bank of baroda they said we have reversed your money back to your paytm payments bank.but paytm is not refunding my money.i had call recorded of bank of baroda customer care as a proof

Resolve my issue immediately.

Account name:-ajij
Account name:[protected]
Upi id of transaction is[protected]
Amount:-3000 rupees.