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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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1800 1800 1234
11131
5391
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8034
3676
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 112

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C
charan1010
from Delhi, Delhi
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refund not received since 30 days

Address:New Delhi, Delhi

I have made payment of my SBI credit card for Rs 23520 on 26th Feb from my UNION Bank of India Debit card through Paytm. The transaction failed but the money was debited from my Account.
I had raised complaint at Union Bank on 28th Feb. The complaint number was[protected]. I was told to wait for 20 days for resolution. On 22nd March they issued me another complaint number [protected] and then they very casually closed the complaint...
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V
Vishalsharma220
from Hyderabad, Telangana
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made payment money was deducted but purchase neither completed nor money refunded

I have made a purchase of ₹799 in pubg mobile game. The amount was deducted but neither i got uc nor i have got my money back so please refund my money. The transaction i'd of the payment is igaftkxrr9 on 28th mar 2019. I want my money at the earliest so that i may be applicable for other transactions. Kindly submit this complaint to times of money limited...
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D
Denzil Gregory Cabral
from Bengaluru, Karnataka
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paytm mall fraud

Address:Udupi, Karnataka, 574106

Dear sir/ madam,
I ordered a laptop from paytm mall (Order id-[protected]), it was delivered me on 23rd of february, it was a wrong product they have sent. I requested for refund the amount on 24th of february, they have taken 11 days to accept my return. But the reverse courier facility was not available at my location so i self couriered the product to the sender, it reached to the sender on 12th of march (Tracking id - d[protected]....
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Address:147001

Hi team paytm,

With reference to my account in paytm ([protected]), recharge of dish tv was made yesterday dated (26 march 2019) of amount 714 rs. On which cash back of 50 was expected as used with promo code (Dish50).

Complaint :

1) the amount deducted was 763 rs. Instead of 714 rs. (49 rs. Extra)
2) the cash back of 50 rs. Is not received yet....
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F
FaizanAhmed1999
from Patna, Bihar
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kyc documents fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 800014
Website:paytm.com

Poor and ridiculous service. Worst service of paytm customer care. I called since last 3 month and every calls lasts for 1hours+ and all call recorded. Paytm is totally corrupt. I already talk With Monika & Dheeraj Mishra in paytm customer care. Paytm cheated with kyc documents. Full of cheaters and corrupt agents.
My queries reference no. is[protected],[protected],[protected],[protected]. I complaint since January but no positive response...
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Address:Narain ford pvt. ltd. Near HAL behind gazipur police station indira nagar lko, Lucknow, Uttar Pradesh, 226016

Helo,
I rechage my airtel prepaid number with 499 rupees on dated 26/03/2019 time 01:28 pm but recharge status unsuccessful and 499 rupess will be deducted in my bank account... And no anymessage from paytm how this rechage is going towards unsuccess and pending. This is unconvience route for paytm user.. Plz consider my complain and resolveit as soon as possible

Regards-
Sriram yadav
[protected]...
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A
amar2211
from Agra, Uttar Pradesh
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cancelled ticket refund not credited to bank account

Transaction ID: [protected]PNR: [protected]
Train No./Name: 22824 / BUBNESWR RJDHNITransaction Date: 7 Mar 2019
GAYA JN ( GAYA) BHUBANESWAR ( BBS) Refund Status: REFUNDED
Cancellation/Refund ID: [protected]Bank Name: PAYTM M
Booking Amount: 2060.49Refund Amount: 1870.0
Refund Date: 8 Mar 2019

Still amount not credited my account.
IRCTC says amount refunded, PAYTM M customer care...
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Address:India, Hyderabad, Telangana, 500081
Website:paytm.com

Hi team,

1-this is usha gupta. I ordered one product from paytm on 4th march 2019. The product cost is 15, 989.69, same day i called to paytm customer care and requested for order cancelling due to some emergency outstation travel, he informed that i am unable to cancel product from my end you can reject your product at your door step. I agreed for that i did same.

2-on 7th march i got call from blue dart agent...
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K
Karan Kulkarni
from Pune, Maharashtra
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purchase uc from in game purchase pubg

Address:Maharashtra housing board Yerawada, Pune, Maharashtra
Website:www.timesofmoney.com

Hello
On23rd of march i have already 530 something uc's
I bought more uc (Unknown cash) for getting royal pass in pubg game. From the game it takes me to the platform of google play store i did payment over there. Of rs 400 for 320 uc's.
I received text from bank which is given bellow

Thank you for using state bank internet banking. Reference no. For transaction of rs. 400.0 from a/c ending 8205 to...
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A
Altaf Iqbal
from Mumbai, Maharashtra
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ticket not booked and not refund yet

Address:Surat, Gujarat

TID:-[protected]
Ref:ID:[protected]
16th Feb'19
Pls give me a refund amount of 2205.49
Yet not credited in my account
I have been submitted the copy of failed banks transaction detail in the attachment of my refund amount of 2205/-
Pls give my money as soon as possible
Your regards...
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B
Biswa ranjan sahoo123
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fraud. looted me 1500

Address:754202

I added rs1500 on airtel via phonepe upi linked to paytm payments bank. Money deducted& show pending on phonepe. After 4 days it shows transaction successful but airtel wallet is not loaded. The customer executibe are playing games with me not listening me not helping me for chargeback. Bloody fraud paytm. Airtel care doesnot receives call. Phnpe care says refund initiated & reverse in 3-5 days. But 10-12 days passed. No refund. Paytm care...
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Vksvishal
from Forbesganj, Bihar
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case

Address:FAUJICOLONY WARD NO 04 PANCHAYAT KRIKICHIYA, Araria, Bihar, 854318
Website:Www.indialoanfinance.com

Hai
12000 rupees account transfer kiya par wo ab wasap nahi kar rha hai
Jiska acount no[protected]
Ifsc-DBSS0IN0811
Name-Medicharla Srikarnt chary
Bank-DBS

Date.07/09/2019 AMOUNT..7500 rupees
REFERENCE id..[protected]

Company name India loan finance pvt ltd
Ye Number se mujhe call aaya tha apna naam pooja bata rhi thi Mobile-[protected]
Mobile-Mobile-[protected]br...
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P
Pranav prakash jadhav
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money refund

Website:www.timesofmoney.com

Purchased uc cash via in-app purchase of pubg mobile on 22march at 2pm via internet banking. Costing rs.799 for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary...
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R
Ranjanreyansh
from Gurgaon, Haryana
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debited my account but ticket was not booked.

Address:FLAT NO 1810,AFFORDABLE BHAWAN,, SECTOR-MU 2 GREATER NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear Sir,

I was trying to book ticket the IRCTC & unfortunately system hangs & transaction failed, but Payment has been deducted from Axis Bank & receive the Message & mail of deduction. kindly confirm refund the status urgently

Amount Rs 842.78

My Contact Name : Pravin Shukla
Contact Number : [protected]...
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V
vignesh0911
from Kanchipuram, Tamil Nadu
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pubg

Address:600052

Urchased uc cash via in-app purchase of pubg mobile on 23 MAR 2019at 2.53Pm via internet banking. Costing rs.799 for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary...
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P
Pankaj Abbi
from Patiala, Punjab
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unauthorized transaction on my paytm a/c for rs 990

Address:110016

Hi team,

These a an unauthorized transaction done by getwoo on my a. C with is a fraud. I had never subscribed for any transaction but still rs 990 has been debited from my paytm a/c. I would request you to please take a strict action and blacklist this app. And help me in getting my money refunded.

If issue is not resolved i will be left with no option to take this matter to the consumer court.
br...
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A
Aashna Batta
from Delhi, Delhi
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refund initiated by them but still not showing up in my account

Address:New Delhi, Delhi, 110018
Website:Paytm.com

I paid ₹3000 to my paytm bank account firstly the transaction was successful but a little later i received a text that the seller has cancelled it and the amount is refunded to my bank but it still hasn't returned to my bank account. Please refund it fast as i need to make a payment to someone asap. I tried to contact your customer care also but noone replies there or receive my calls. Please help me...
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Address:396210

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money limited
Reference no: igafrpvxj9

Could you please resolve this and ensure my purchased is carried...
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M
mr confuse
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need solution as soon as possible

Address:801505

I bought uc in pubg mobile but didnt receive them in game. The purchase was for 600 uc and costed me 799 rs . money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of mini statement from sbi yono mobile app confirming of money geting deducted and being transferred to this . it would be great if i can get a refund or if my purchase can be compleated by adding the uc in game...
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D
Denzil Gregory Cabral
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sent a wrong product

Address:Udupi, Karnataka, 574106
Website:paytmmall.com

Dear sir/ madam,
i ordered a laptop on 19th of february(order id-[protected]), it was delivered me on 23rd of february, it was a wrong product they have sent. I requested for refund the amount on 24th of february, to accept the return of my purchase they took 11 days to accept the return request. But the reverse courier facility was not available at my location so i self couriered the product to the sender, it was reached to the sender...
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