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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 112

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B
benarji sai
from Kottapalli, Telangana
Apr 1, 2019
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Address: Guntur, Andhra Pradesh, 522303
Website: Paytm

I booked lakshmisntr movie tickets from paytm in andhra pradesh. But due to notice given by court that this movie is not supposed to play in andhra pradesh movie theatres. Movie is not played by the theatre. When i asked theatre the said paytm only give back your money. I called to paytm customer care also. The said they want 24hrs - 48hrs. I raised complaint two days back. Till now i didn't get my money back. I want paytm to process my quary as soon as possible.
My paytm registered mobile number - [protected]
Order id - [protected] and [protected]
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Hi my account hacked by someone that mobile number is [protected] this person hacked my all account i want to recover my account . my account I'd[protected]

My email I'd - [protected]@gmail.com
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Order no.[protected] show that delivered on 27.03.2019, but till now not delivered
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Transaction ID is[protected].
Dear paytm team please provide me the information which paytm number was used to debit 21, 800/- from sbi account on 22/10/2019 as I have not done this transaction also I don't use paytm
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Check updates u do fake fraud complaint against the details problem u raised ticket ur really give complaint no. Other it not er responsible to u
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T.vinod Kumar's reply, Mar 28, 2019
Update complaint call back to me other money deducted 98₹anather time itsnot repeated warnings serious rapu my phone number is correct asking me if you have received this communication
Sir Mani 5 movie tickets booking ki the or show ham Nahi dhak payeh or amount cut Gaya esko refund Hona Chahiye sir order id [protected] ha or mara qr code scan Nahi huaa patyam order id Ka screen shot bajta hu sir solutions karo
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Refund karo 1110 because 10 baj Ka show tha or usa time mare pass koi qr code Nahi Aaya tha
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    A
    Abhinaba15
    Apr 1, 2019
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    I received the sony sa-d40 4.1 speaker on 27th march 2019. The product is damaged physically and i have submitted the return request on the same day. Instead of sending an agent to examine the product condition they asked me to send lots of details which is totally annoying. Though i have sent all the required photos of the product now they are saying they have not received the following information within 48 hours. During the order, it shows 7days replacement policy. I really wonder how can a well-known company send this kind of defective old used product.
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      P
      Pradeep Murjwani
      from Mumbai, Maharashtra
      Mar 31, 2019
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      Website: www.paytmmoney.com

      I recently updated my KYC name in CVL KRA, but all my existing mutual funds are not updated with my name and plus i recently bought some mutual funds after updating my name, still i am not able to see my updated name. Paytm Money has refused to update my name I already raised a query[protected] but there is no response from last 4 days
      PayTM Mobile Solutions customer support has been notified about the posted complaint.
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        L
        Lavanya Hc
        Mar 31, 2019
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        Address: No 56 2nd Cross Andhra MUNIYAPPA LAYOUT chelekere village kalyan nagar PO BANGALORE, 560043
        Website: paytmmall.com

        On[protected] I placed a order through paytm net banking for burger king. The order was cancelled and when enquired with them they said to contact paytm for refund options. The order id was LT[protected] at Burger King, Kammanahalli - Bangalore Outlet.
        The net banking details of Paytm is:
        Ref no: KPG-[protected]
        OS PAYTM[protected].
        I want the paytm team to contact me to resolve the issue.
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          A
          Ansh Khandelwal
          from Delhi, Delhi
          Mar 31, 2019
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          Address: 461001

          I booked ticket through paytm of Indigo airlines due to some circumstances i tried to cancel the tickets on paytm but cancellation charges were too high so I contacted Indigo airlines they gave me goodwill offer by saying they will redund full amount which I have not received yet, Indigo says they have refunded it to agency but Paytm says they have not received any kind of refund yet.
          PNR-ZGN3SM
          mail id- shyam[protected]@gmail.com
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            N
            Nikhil Aind
            from Bengaluru, Karnataka
            Mar 31, 2019
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            There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on mar 30 without asking for my authorization, due to which i lost 2000 rupees from my paytm a/c.

            Getwoo order: # [protected]
            Paytm wallet txn id: [protected]

            Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And getwoo is also not responding to my concerns.

            Initiate refund asap.
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              V
              vipinkumarseo
              from Delhi, Delhi
              Mar 30, 2019
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              Address: Meerut, Uttar Pradesh, 250001

              I have purchased shinco smart 109 cm led tv from paytm mall on 13 march 2019 1:38 am, order no. [protected], tv delivered on time, next day of delivery installation processed, while demo of led tv faced may issues, tv remote some times doesn't work, tv software hangs, full hd video doesn't play smoothly but stops after few second stops, 4k online content hard to play, wifi setting doesn't save, every time i turn on tv have to configure setting every time.

              I requested to return paytmmall's shinco smart 109 cm (43 inch) 4k (Ultra hd) led s43qhdr10 tv 15 march but after few days on 24 march paytm mall rejected my return request without any communication via phone, sms or email.

              I called up to paytm mall customer care and logged my complaint but no call from paytmmall and no solution has been provided yet.

              Worst paytmall customer support, i have ever faced in past years.
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                J
                jay shankar Gupta
                from Bengaluru, Karnataka
                Mar 30, 2019
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                Address: 560036

                At purchased reebok shoe from paytm mall on 1st october and it's condition has deteriorated after wearing around 7 to 8 times. This product definitely look fake to me i am attaching image and i believe that this product is fake and raise a complaint to paytm but it has went unresolved as they are not able to take take the responsibility and provide the genuinity of the product.

                Paytm order i'd
                Paytmmall order id: [protected]
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                  A
                  abhithakur2204
                  Mar 29, 2019
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                  I have book a bus ticket for HRTC website and I have use a payment gateway a Paytm wallet I have received two messages from Paytm team 1st one payment success are (Rs-1299) and 2nd one failed . Order id - OB[protected]. After 2 days I have not received my wallet money.how much time to refund
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                    A
                    ALEKH CHANDRA SAMAL
                    Mar 29, 2019
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                    Address: ASHIRBAD, GAYATRIVIHAR, 755020

                    A sum of rs.1699/- debited in a-pre paid-recharge attempt made on 28th nov. 2018 on paytm app. App shows 'order successful', bank states ' transaction successful' but service provider states 'transaction failed'.
                    But the debited sum has not been made available either by auto refund mechanism or resolution of objection raised.
                    Most disappointing and disgusting. Refund of the sum at the earliest - requested.
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                      A
                      AJ ENTERTAINMENT
                      from Mohali, Punjab
                      Mar 29, 2019
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                      Address: noida sez, Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Hi,

                      My name is jitendra kumar i am 1599rs on march 21th transaction successfully done to [protected]@icici but didn't success tranjrction, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.

                      Thanks
                      Santu
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                        A
                        Avibih
                        from Mumbai, Maharashtra
                        Mar 28, 2019
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                        Address: Noida, 201301

                        Date of incident: Feb, Mar, 2019

                        There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on Feb 23 and March 28 without asking for my authorization, due to which i lost 300 rupees from my paytm a/c. dating app deducted amount with my paytm account. Even then, getwoo did the renewal of my subscription on feb 23 without asking for my authorization, due to which i lost 300 rupees from my paytm a/c.
                        After Complaints to Paytm even they didn't respond properly and this month again March 28 rs 300 got deducted.
                        Getwoo order: #[protected][protected] 7273185
                        Paytm wallet txn id: [protected]

                        Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And getwoo is also not responding to my concerns.

                        Initiate refund asap.

                        With regards,
                        Avi
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                          S
                          Sai Karthik
                          from Delhi, Delhi
                          Mar 28, 2019
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                          Address: Saraswati Nagar colony, Rangareddy, Andhra Pradesh, 500074
                          Website: Paytm complaints

                          I have not received money which my friend sent by Merchant through UPI account txn id (protected) . He was sent on 23 March 2019 still now o have not received any response or money I am trying to contact costumer care but it is not connecting then I have message them that I have not received money then they said transaction ID is wrong fake ID I REQUEST PAYTM TO SEND MY MONEY TO MY WALLET
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                            C
                            charan1010
                            from Delhi, Delhi
                            Mar 28, 2019
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                            Address: New Delhi, Delhi

                            I have made payment of my SBI credit card for Rs 23520 on 26th Feb from my UNION Bank of India Debit card through Paytm. The transaction failed but the money was debited from my Account.
                            I had raised complaint at Union Bank on 28th Feb. The complaint number was[protected]. I was told to wait for 20 days for resolution. On 22nd March they issued me another complaint number [protected] and then they very casually closed the complaint on 27th March by saying that they are not able to track the money and so it will be with Paytm.

                            Their customer care had no clue about how to track the number. They are not telling me how to track my money
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                              V
                              Vishalsharma220
                              from Hyderabad, Telangana
                              Mar 28, 2019
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                              I have made a purchase of ₹799 in pubg mobile game. The amount was deducted but neither i got uc nor i have got my money back so please refund my money. The transaction i'd of the payment is igaftkxrr9 on 28th mar 2019. I want my money at the earliest so that i may be applicable for other transactions. Kindly submit this complaint to times of money limited
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                                D
                                Denzil Gregory Cabral
                                from Bengaluru, Karnataka
                                Mar 28, 2019
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                                Address: Udupi, Karnataka, 574106

                                Dear sir/ madam,
                                I ordered a laptop from paytm mall (Order id-[protected]), it was delivered me on 23rd of february, it was a wrong product they have sent. I requested for refund the amount on 24th of february, they have taken 11 days to accept my return. But the reverse courier facility was not available at my location so i self couriered the product to the sender, it reached to the sender on 12th of march (Tracking id - d[protected]. Now they are stating that courier is not yet received, and i called the customer care executive several times not showing much importance towards it and not sharing any information regarding this. I have shared all the required document with them. It's been more than a month still no response from the paytm mall. Deliver proof is also attached to this mail
                                Please do the needful as soon as possible

                                Thanking you,
                                Denzil gregory cabral
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                                  B
                                  bhavuksharma1986
                                  Mar 27, 2019
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                                  Address: 147001

                                  Hi team paytm,

                                  With reference to my account in paytm ([protected]), recharge of dish tv was made yesterday dated (26 march 2019) of amount 714 rs. On which cash back of 50 was expected as used with promo code (Dish50).

                                  Complaint :

                                  1) the amount deducted was 763 rs. Instead of 714 rs. (49 rs. Extra)
                                  2) the cash back of 50 rs. Is not received yet.
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                                    F
                                    FaizanAhmed1999
                                    from Patna, Bihar
                                    Mar 27, 2019
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 800014
                                    Website: paytm.com

                                    Poor and ridiculous service. Worst service of paytm customer care. I called since last 3 month and every calls lasts for 1hours+ and all call recorded. Paytm is totally corrupt. I already talk With Monika & Dheeraj Mishra in paytm customer care. Paytm cheated with kyc documents. Full of cheaters and corrupt agents.
                                    My queries reference no. is[protected],[protected],[protected],[protected]. I complaint since January but no positive response from Paytm. Ridiculous service. Sometimes they said that my kyc documents is delinked but sometimes they said that your kyc document is not delinked. They are enjoying air conditioned and they are not for solving problems. Paytm is full of Corrupt .
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                                      S
                                      sriram1994
                                      from Patna, Bihar
                                      Mar 27, 2019
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                                      Address: Narain ford pvt. ltd. Near HAL behind gazipur police station indira nagar lko, Lucknow, Uttar Pradesh, 226016

                                      Helo,
                                      I rechage my airtel prepaid number with 499 rupees on dated 26/03/2019 time 01:28 pm but recharge status unsuccessful and 499 rupess will be deducted in my bank account... And no anymessage from paytm how this rechage is going towards unsuccess and pending. This is unconvience route for paytm user.. Plz consider my complain and resolveit as soon as possible

                                      Regards-
                                      Sriram yadav
                                      [protected]
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                                      I have done a Eb bill amount has been deducted from my account but amount is not refunded so please see on this and kindly refund my money
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                                        A
                                        amar2211
                                        from Agra, Uttar Pradesh
                                        Mar 26, 2019
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                                        Transaction ID: [protected]PNR: [protected]
                                        Train No./Name: 22824 / BUBNESWR RJDHNITransaction Date: 7 Mar 2019
                                        GAYA JN ( GAYA) BHUBANESWAR ( BBS) Refund Status: REFUNDED
                                        Cancellation/Refund ID: [protected]Bank Name: PAYTM M
                                        Booking Amount: 2060.49Refund Amount: 1870.0
                                        Refund Date: 8 Mar 2019

                                        Still amount not credited my account.
                                        IRCTC says amount refunded, PAYTM M customer care unable to answer on third party App transactions like IRCTC.
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                                        Paytm se bank me money tanasfar problam
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                                        My amount deducted from account but transaction still awaited its been more than two hours and no option to cancel it
                                        Please cancel it and refund my money
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