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PayTM Mobile Solutions Complaints & Reviews

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I
imrankhann197
from Allahabad, Uttar Pradesh
Mar 12, 2019
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Today around 12 pm i transferred 4000 through paytm upi from punjab national bank to kotak mahindra bank and transaction shows sucessful but amount not credit to reciever bank (I. E. Kotak bank)
Upi refrence no.[protected]
Please kindly request to resolved this issued as soon as possible.
I am very worried about this it's my first time experience...
Pub g
Amount deducted but uc not credited
Plz hep me as i was trying to buy elite pass
Transaction got succesfull but uc has not been credited pls help me as soon as possible

upi transaction successful but amount not credited to receiver bank - Comment #3374812 - Image #0
Purchased uc cash via in-app purchase of pubg mobile on 04/03/2019 at via internet banking for the amount of 779 rupees.

My bank account has been debited for the same amount but item was credited to the game. It shows in my federal bank account that the beneficiary is times of money ltd.

Please refund the money as soon as possible.
I send money to my another bank account i send five times but it fails and does not reflect to that account?
Hi guys i am offline seller of PayTM. Business Name - Gadget Shop +91-[protected]. PayTM is not giving me my money 2.5 lakh which I received by customers through PayTM.
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    M
    madhu m.s achar
    from Bengaluru, Karnataka
    Mar 12, 2019
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    Address: 560056

    Transaction id: [protected]pnr:
    Train no./name: 12090 / janshatabdi exptransaction
    Date: 5 mar 2019
    Shivamogga town (Smet) to yesvantpur jn (Ypr)
    Refund status: refunded
    Cancellation/refund id: [protected]
    Bank name: paytm m
    Booking amount: 290.98
    Refund amount: 290.98
    Refund date: 5 mar 2019

    Above details to provide solution for my query
    I am by mistake wrong payment paid capital finance so please request refund amount in my wallet

    refund not credited to account from paytm m bank which is directed to irctc refund transaction - Comment #3376050 - Image #0
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      A
      ashokreddy014
      from Hyderabad, Telangana
      Mar 12, 2019
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      There are many fraud users exist in paytm and offering some products and earning money without delivery of the product. They are using their paytm account number for transactions in different social media. When we given complaint to the paytm, they are not acting immediately. It seems there is a good understanding between paytm and fraud users. Take care o[censored]sing paytm.
      +1 photos
      Mar 13, 2019
      Updated by ashokreddy014
      Like this they are sending messages and cheating people. Please find the attached file and do the needful.

      Sir/madam
      I have already complained about my blocked paytm account but still this problem which i am facing.
      so sir/madam please do needful and quickly because i have tried many times and i am tired due to this matter.
      thanking you
      yours faithfully
      amit
      [protected]
      [protected]@gmail.com
      Hello sir/ma’am rupees 700 deducted from my paytm account by the name of general microsites how can i get my money refunded because i did not made any payment to this

      fraud users more in paytm - Comment #3376056 - Image #0
      Deduction of Rs 5000 on my wallet without my permission, Somebody hack my account
      Please check Your Security system & Plzz refund my money.
      Date[protected]
      Time-04:09pm
      Furthur information
      Email id -arora.[protected]@gmail.com
      Arora Arora789's reply, Mar 4, 2019
      Deduction of Rs 5000 on my wallet without my permission, Somebody hack my account
      Please check Your Security system & Plzz refund my money. Please take action on the paytm account & reverse the transaction ..How to trust paytm????
      Date -4-03-2019
      Time-05:09pm
      Furthur information
      Email id [email protected]
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        B
        binsv
        from Bengaluru, Karnataka
        Mar 11, 2019
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        Paytm reference ticket no.:[protected]

        Two transactions of rs 2350 were made from citibank on 16 nov 2018 to paytm wallet. (Credit card statement shared as proof with paytm in feb 2019)

        The first transaction citibank ref id [protected] and paytm ref id 651633 is still not added to my wallet. {only the second one (215735) is seen in the wallet. (Both of these confirmed by paytm wallet team)}

        I had earlier raised a dispute with citibank and they confirmed that both amount’s were successfully sent to paytm (Citibank response and confirmation mail shared with paytm)

        All proof details for above were shared via mail and app vide multiple mails and apps and paytm confirmed receipt of proofs.

        The last ticket reference no.:[protected] of 08 mar 2019 on this is was created mr sabir from paytm 24x7 help and re-confirmed by chiranjit, vijay and their lead mr tarun on 08 mar 2019.

        Paytm keeps closing the ticket without resolving. Even this one seems closed and customer care is not helpful

        Other tickets created earlier closed without resolution are

        Reference no.:[protected]

        Reference no.:[protected]

        Reference no.:[protected]

        Reference no.:[protected]

        Reference no.:[protected]
        I booked half yearly season train ticket in UTS using paytm on 10th March 2019 with an amount of Rs. 1960. The money got deducted but ticket not booked. Refund my amount.

        paytm not adding money transferred to wallet. - Comment #3378382 - Image #0
        Hlo sir/mam [protected] this is my order no it was not delivered but i got a mail shows your droduct delivered
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          A
          Ali6969
          from Ahmedabad, Gujarat
          Mar 11, 2019
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          Address: 88,yusuf fali,bandara jampa, mangrol, 362225

          On the date of 7-3-2019 Rs.239/- deducted to my sbi account and in detail that name is shows “ by debit card SBIPG[protected] shop_paytm_PayTM” Mumabi

          But the thing is I don’t that transaction then why money cut in to the my account without my permission i want my money back otherwise wise i will file case to ciber crime to SBI
          +1 photos
          Mar 11, 2019
          Updated by Ali6969
          It’s solved by my side don’t take action tnx
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            P
            Parshuram Singh
            Mar 11, 2019
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            Address: Air Force station Naliya, Kutch, Gujarat

            Flight not booked but my amount is debited from my axis bank account
            Amount is 28622
            Reference no given by bank is[protected]
            And the msg came after deduction is
            Hello! Your a/c no. 695023 has been debited by rs. 28622 on 11mar19. The a/c balance is rs. 45036.67. Info: inb/[protected]/paytm mobile solutions pvt. Call [protected] (If in india) if you have not done this transaction. Plz initiate my refund immediately
            Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
            I bought uc in pubg mobile on March 10 for 79 rs and i didn't receive my uc but amount was deducted. Please check to it and solve soo

            flight ticket on 10 mar 19 at 1516 - Comment #3374802 - Image #0
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              E
              Ejaz Akram
              from Bengaluru, Karnataka
              Mar 11, 2019
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              Website: paytm.com

              I tried to book the flight ticket with paytm [from bangalore to jaipur and return journey] but the transaction failed on 8th march 2019. It has been 4 days and i have still not gotten the money credited to my account.
              I tried reaching out to customer executives from paytm but they told me that refund has been initiated from their side and i should contact bank regarding the issue

              Date of incident : 8th march, 11:25 am

              Please let me know when will the amount be credited to my savings account
              Hi! I was order Mini Lens Of Tech Gear product But I Received Something Game stand (WTF) is this.
              Bhai q aisa eeda bana rhe ho
              Seal of trust bolke jhuth bol rhe hai
              Please I want to replace this product
              I want mini lens
              Contact me :-[protected].

              transaction status failure money got debited - Comment #3373538 - Image #0
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                A
                ayush56799
                Mar 10, 2019
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                Address: BISHANPUR JAYNARYAN SILOUT MANIYRI, Muzaffarpur, Bihar, 843119

                Dear paymt i am book my movie ticket in my mobile my ticket is not book but traction is done this in sident is two time in my account your custumer care is not recive my mobile phone very busy coming your custmer care mobile this type problem is very time come in my traction id so plztake this action so my oder is [protected] and second oder id is...
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                  M
                  manzoorahmad
                  from Srinagar, Jammu and Kashmir
                  Mar 9, 2019
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                  Address: 190001

                  I ordered laptop battery from Paytm shopping website on 21-feb-2019, its expected delivery was 3rd March-2019, but still not delivered after raising a complaint with Paytm customer care executive and has not resolved the issue. The cost of the battery i already paid is 2350 INR. The Paytm has shipped it with Ecom express with AWB[protected]. I want either my money refund or want the product as soon as possible. and i want to know the status of my order.
                  Mar 12, 2019
                  Updated by manzoorahmad
                  Still waiting for refund. I ready cancelled the order and the item has been confirmed and received by the seller/origin, but payment is still not refunded back to my source debit account.
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                    R
                    rahi rahi
                    from Delhi, Delhi
                    Mar 9, 2019
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                    Address: dwarka, New Delhi, Delhi, 110075
                    Website: [email protected]

                    Hello sir, my name is mudasir. Yesterday morning, i open my paytm application. After oppening suddenly a flash link open tthere and suddenly the link open i'e is (Paytm first) and suddenly i had lost my 750 rupees. I shocked how is this possible. The paytm is doing fraud with me and looted 750 rupees. And when i call to the customer care and also message them. They told me you got member ship in firstpay. I dony need this application and please i want my money redund as soon as.
                    +3 photos
                    Mar 09, 2019
                    Updated by rahi rahi
                    they loted my money 750 rupees.i dont need any kind of services.they told me you got membership in paytm first.i dont need this.they charged me 750 rupees.i want refund .paytm is not a good app.

                    Last time I purchased RS 720 I just think some errors or network problems I got but again I buy packages of Rs 720 I don't got it Iam done please help REFUND MY MONEY THAT DEDUCTED FROM MY ACCOUNT PLEASE . THANX

                    paytm first (a newly fraud membership app) - Comment #3373400 - Image #0
                    paytm first (a newly fraud membership app) - Comment #3373400 - Image #1
                    paytm first (a newly fraud membership app) - Comment #3373400 - Image #2
                    paytm first (a newly fraud membership app) - Comment #3373400 - Image #3
                    paytm first (a newly fraud membership app) - Comment #3373400 - Image #4
                    Aks Thapa's reply, Mar 10, 2019
                    Transactions was done by SBI TO times of money limited
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                      S
                      Shetty Suvit
                      from Korampallam, Tamil Nadu
                      Mar 9, 2019
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                      Hello team,

                      I hope you are doing good,

                      This was regarding my revent order which i placed on 17th feb,
                      And still i havn't received the same yet

                      I have tried reaching out to the customer care several times, but no response from their side

                      I have already paid the amount which is rs1865
                      Order id - [protected]

                      Kindly look into this matter, as this seem the last resort to me now

                      Thanks, waiting for your response
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                        R
                        Ruchika Lakhina
                        from Bengaluru, Karnataka
                        Mar 9, 2019
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                        The money was deducted from my bank while making flight booking. My booking id is [protected] and transaction id is [protected]. Please look into this and refund the money asap. This is not fair on your part. The customer care person says talk to irctc people. They can't do anything without irctc transaction id which i don't have.

                        I have paid ₹8356 for this ticket booking. It is not a small amount for a middle class person and especially a student.
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                          M
                          mmkeerthan
                          from Hosur, Tamil Nadu
                          Mar 9, 2019
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                          Address: Bangalore, Karnataka, 560100

                          Dear sir
                          I have requested paytm to revert the amount sent wrongly to account [protected]
                          And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
                          Paytm need to respond and got t my money back.
                          I am disappointed as i got no reply yet. It's an issue to be dealt early.
                          +1 photos
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                            P
                            Prnz sunny
                            from Jalna, Maharashtra
                            Mar 9, 2019
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                            Same problem happened with me last night. I have purchased 660 uc worth about 799 rupees get debited from my account but i did not received any uc in my game. I have the transaction details which is showing that respective money went to inb times of money. As it is huge amount of cash i need refund or please send me the uc in my game account. Under this text i am giving you the screenshots of my deduction hopefully will rid off my problem as soon as possible.
                            +2 photos
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                              A
                              ashu8934
                              from Gurgaon, Haryana
                              Mar 8, 2019
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Hi sir,

                              My order id -[protected]
                              i have raised three about this issue, but there is no solution about this issue till now, just i click on paytm and suddenly was deducted my paytm wallet amount Rs.750, i don't need any paytm first i ma satisfied with paytm normal, i have talk with your customer care number and raised number of two queries but there is no solution till now,
                              issue query number[protected]
                              and second is[protected]
                              please resolve this issue asap
                              my email address [protected]@gmail.com
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                                S
                                Saravanan agaram
                                from Chennai, Tamil Nadu
                                Mar 8, 2019
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                                Address: Paytm, Chennai, Tamil Nadu, 6000017

                                Dear Team, I have an paytm account with my mobile, By accidentally, Rs.4500 .00 Rupees transferred from Paytm wallet to Google Play Account.

                                I am not able to track where is my money, Not able to Contact Paytm customer care, all numbers are changed or wrong.

                                I need to know where is my amount. only having the invoice from paytm with transaction ID, there is no any other data.I haven't received any mails or notification from google play. But amount was debited in my account.

                                Please kindly help me to rectify this.
                                Mar 08, 2019
                                Updated by Saravanan agaram
                                my contact number is [protected], Kindly update the details.
                                thank you
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                                  M
                                  mohan sharma ji
                                  from Dehra Dun, Uttarakhand
                                  Mar 8, 2019
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                                  Address: 1836 indra nagar 1st brahampuri meerut, Meerut, Uttar Pradesh, 250002

                                  Sir my name mohan sharma s/o sw moolchand sharma my problem my ac no [protected] amount debited 6000 but not refund my ac im problem create my tow wheelar loan check baunce problem date 12/12/2018 but not salusoin sir plz my help im
                                  +4 photos
                                  Mar 08, 2019
                                  Updated by mohan sharma ji
                                  my problem not solution
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                                    A
                                    Aman140898
                                    Mar 8, 2019
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                                    I have ordered a dell laptop model 3578 on 26th of february but the product which i received on 28th feb was exactly not the same as shown in the image. So i requested a replace to get the desired product but again i received the same product with a new packaging, this time i requested for the return but they rejected the returning of the product and now they are not responding to my request rather saying that the required specs was not mentioned but the product that was shown to me in the image contains the required specs needed to me. Now i don't want that product which is not fully desirable to me so please ask the company to approve the return request and refund my amount as soon as possible.
                                    +1 photos
                                    thats why i insisted to users to buy from official exclusive offline showrooms
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                                      S
                                      Srinibas pati
                                      from Angamali, Kerala
                                      Mar 8, 2019
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                                      Address: Hyderabad, Telangana, 500055

                                      Sir i am srinibas pati. I order a shoes from paytm on 01/03/2019. Then after 1 hour i also cancelled this order. I paid rs 30 rupees from my paytm wallet and 600 from my canara bank debit card which account no is[protected]. My wallet balance is refund by paytm but account balance is not refund. When i call to paytm customer care he told me that my account balance is refund by him and then i call to canara bank customer care says me paytm mall is not refund my balance to my account. Plz solve this matter sir.
                                      Mar 10, 2019
                                      Updated by Srinibas pati
                                      There is no reply from paytm sir.
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                                        Durga Sierra
                                        from Hyderabad, Telangana
                                        Mar 7, 2019
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                                        Address: Hyderabad, Hyderabad, Telangana
                                        Website: www.paytm.com

                                        Hi,
                                        I am Durga Babu.

                                        My Bank account has been debited with out my authorization through PayTM. Bank People say it is regestered for Standard Instruction for PayTM. I did not activate such SI in my PayTM Wallet. PayTM guys do not respond for this. It is being continued still. I need this to be resolved, Kindly help me with this issue. I request the refund of my unauthorized trasactions. the transactions that are date on 25th Feb 2019 with reference number[protected] and other similar transactions which were done earlier. please help me with this
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