PayTM Mobile Solutions Complaints & Reviews

I was booked a railway ticket on irctc dated 21 jan. 2019 through debit card (Powered by paytm) and ticket cancelled on 05 feb. 2019. I still not received refund amount in my bank account. My ticket and cancellation details as follows.
1) pnr no.: [protected]
2) booking amt: 4255.98
3) transaction id: [protected]
4) refund date: 06.02.2019
5) refund amt: 3745.00
6) cancellation id:[protected]
7) cancelled date: 08.02.2019

1) pnr no.: [protected]
2) booking amt: 4315.98
3) transaction id: [protected]
4) refund date: 06.02.2019
5) refund amt: 3805.00
6) cancellation id:[protected]
7) cancelled date: 12.02.2019

Please refund the money back.

I booked ticket using paytm application but they allotted me wrong service. When i went for cancellation of my ticket, application was not supporting it. I called paytm helpline regarding this and register my complaint. They assured me to resolve my issue and to respond back with in 48 hrs but still they didn't resolve it and now i'm not able to contact them.

सर् मेने paytm app से रेलवे का रिजर्वेशन किया था जो fail हो गया पर उसका रिफंड अभी तक मेरे खाते में नही आया ।।
जो कि पहले मेने एक बार पेमेंट किया paytm रेलवे पेर जो कि फैल होने के बाद रिफंड हो गया पर मैने दुबारा पेमेंट किया जिसका रिफंड अभी तक मेरे खाते में नही आया ।।
किर्पया कर जल्द से जल्द रिफंड करवाएँ ।।
मेरे खाता बैंक ऑफ बरोदा
न -[protected]
Paytm order no - [protected]

Dear sir,
there are 5 fraud transactions happened on my sbi credit card on 11 fab 2019 evening 5:30 pm. Rs. 99 RS. 10000 Rs. 10000. Rs. 10000.Rs. 10000. transactions by paytm. I complaint on February 11, 2019 and my complaint number. 10954331 And I have been registered the F. I. R. On police station. Please check the Paytm user. with my credit card who has taken my money. and My money to be returned to me.
Following the transaction I. d
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]

I had activated just my paytm wallet today dtd 14/02/2019, while in this process I was asked for one of the document details to activate the same and I had provided my PAN number. Further I received amount Rs 5000.00 from my friend which I suppose to pay back to my another one of my friend and while sending that amount from my wallet to my friends wallet it is asking for KYC process. I am ready to complete the KYC process, however I am from Goa and in that KYC process there is no outlet listed for Goa state. I called to help line to check on the same but they asked to me to travel any near by state as per the available list to complete the KYC. How can you suggest anyone to travel to any other state or city only for paytm KYC purpose. This is not feasible for me. further they are suggesting me to do the shopping and use it for any other purpose expect for wallet to wallet or wallet to bank transfer. Why should I do unnecessary spending when it is not required for me. You can not ask someone spend there money like that any other purpose. Then I tried to make use of this fund for my credit card payment at-least but there is also it is not allowing to do the transaction using my wallet amount. I am not happy with this kind of service provided by paytm. you have blocked my money which I borrowed from my friend for urgent payback with your unnecessary process which is not available for my state and not even intimated anywhere well in advance. Request you to resolve this complaint by tomorrow with some alternative way to complete the KYC process and let me make use of this amount for which I borrowed it from my friend.

I have had an issue while making a payment and unable to make any choice while doing any transaction. Screen for which we select payment methods doesn't come any money gets directly deducted from my paytm wallet. It happens also when i have deselected fast forward. All my last 5 transactions were made automatically from paytm wallet. I am facing this issue after i updated paytm app with the postpaid feature.

My Order No. [protected] at https://paytmmall.com not delivered till date nor the paytm customercare responding my complaints of non delivery. The scheduled delivery date was 10th feb 2019, but paytm customer care is in deep sleep. This delay in delivery is a common complain at paytm, they are least bothered about customer. This is a hopeless complaint in india, they do not have any customer care.

Sir, i booked my ticket on irctc app and i have select the payment gateway via paytm.in payment gateway, i have selected the debit card option and amount get debit from my account but ticket not booked.in the irctc website it shows the amount is refunded to bank - paytm m
Refund status is shown - amount credited to bank
Refund id - [protected]
Transaction id - [protected]
So please refund my amount in my paytm mobile no. - [protected]

I had done the payment of an amount of rs.450 for jee mains examination fees through upi but even on completion of successful payment and deduction of money from my account i recieved a message of successful pyment from paytm with reference id :[protected]. But the payment page of jee didn't reflect any successful payment. Where did my money go then?
An early reply/action is requested.
Date of transaction:19.02.2019

I am an ex-air warrior and retired from iaf on october 2008 after completing 20 years of combat service to my motherland. On 04/02/2019 i was directed to pay rs 499/- from paytm account for purchasing a camera from amazon under big billon sale. Later i came to know that it is a fake website and informed them about it. But they informed that it's not possible as the amount has been successfully credited to customer account. You are requested to freeze the account immediately and refund the amount asap.

With regards,
Kallol ghosh
M-[protected]
E [protected]@yahoo.co

Dear Sir/Madam,
Yesterday on 11th Feb 2019, I received 5 SMS from HDFC bank for I have spending money via Debit Card at Pay TM, But I would like to inform you that I didn’t make this payment or didn't share any details regarding my account i. E. Debit card no, CVV, pin no. Or any OTP with anyone. Even I didn't receive any OTP on my registered mobile no.

Below are detailed msg’s which I have received from HDFC Bank on my registered mobile no;

1st msg received:
ALERT: You’ve spent Rs.22.88 via Debit Card xx7844 at PAYTM1277488 on[protected]:15:27:31.Avl Bal: Rs.5454.50

2nd msg received:
ALERT: You’ve spent Rs.26.42 via Debit Card xx7844 at PAYTM1277488 on[protected]:15:40:12.Avl Bal: Rs.5428.08

3rd msg received:
ALERT: You’ve spent Rs.5000 via Debit Card xx7844 at PAYTM1293914 on[protected]:15:41:01.Avl Bal: Rs.428.08

4th msg received:
ALERT: You’ve spent Rs.100 via Debit Card xx7844 at PAYTM1293914 on[protected]:15:43:54.Avl Bal: Rs.328.08

5th msg received:
ALERT: You’ve spent Rs.300 via Debit Card xx7844 at PAYTM1293914 on[protected]:15:45:08.Avl Bal: Rs. 28.08

So I request you, please do the needful ASAP.

Am writing in regards to a feedback of my order placed paytm with the following details:-
Order id:[protected]
Date: 8 feb 2019
Amount:-536
I was assured that the product will be delivered by 14th feb 2019. However after waiting for 4 long days, the order was automattically canceled. Then i got message refund amount will be crediting 236 to your account shortly, remaining amount when i get it? I need the amount please make the action quickly

Paytm is embezzling the cash backs of customers by not acknowledging the transaction done by them.
I usually shops with grofers and paytm promptly advertise about cash backs at the payment stage.

When a payment is done, it is accounted automatically by paytm and when second payment is done cash back is credited to the customers account.

To embezzle the cash backs paytm has devised a novel way of not acknowledging the transactions and even deny the material on record.

I am enclosing the screen shots of transactions to confirm their modus operandi & will lie to inform all the persons dealing with paytm.

1) be very cautious when they offer a cash backs after a number of transactions, because in this way they cheat the customers by not recording the transactions and getting full benefits for transactions done by the customer.

2) they are fully aware that if they embezzle 200/- 400/- rs per customer no one will followup for payment and even if someone follows up they will not pay despite all the efforts of the customer.

3) they make the process of cash backs quite tough by involving a lot of technicalities and even if you do the transaction perfectly right they frustrate you by giving illogical and foolish replies

I am attaching screen shots to prove my point and how i have been cheated by them.

I did my first transaction on 20/1/19 rs 2015/-on grofers with a preplanned strategy to manipulate the cash back they did not accounted it in the offer.

My second transaction on 21/1/19 for rs 2009/- was accounted by them as my 1st and they asked me to complete one more transaction for above rs 2000/-.

Despite my sustained followup i am unable to get the cashback.

My order no. Is [protected] and i already returned this product in december but amount not credited in my account till now and paytm customer service every time leave same message that your amount has been transferred to your bank account, contact your bank if its not transferred in your account. And reference id provided by them is invalid. And the refundable amount is 399. And i already shared bank statement to the paytm customer service.

Made a payment of 55, 373 rs to paytm mall for bike booking on 23rd jan, 2019 but till date the dealer hasn't got the money nor paytm is helping me out on this. Frustrated really frustrated.
Contacted them several times but not getting any reply from them
Regards
Praveen
[protected]

I have transferred an amount of 8000rs. (On 23rd of january), due to some medical emergency to one of my savings account, after calling more then 20 times and talking to them for 10hours through out, they are just going on delaying my complaints and are not returning my money, i have talked to (Abhishek, shruti, abhinav and many more till 10th of february.), i promise i[censored] won't give my money back i will drag paytm to consumer court, i will definitely sue u for this, because i have the right to receive it.

Hi,

I use paytm fasttag for my vehicle ka 05 mv 4358. I had been to bangalore airport from city on 25th jan where i had cross the toll booth.

Paytm complaint no:[protected]
Reg mob no: [protected]
Veh no: ka 05 mv 4358

I crossed onward and return at the toll and the charges are rs 85 for onward and rs 45 for return. Over and above the actual charges i have been charged rs 85 extra which was not supposed to be charged.

Regarding the same i have raised a complaint on paytm on 28th jan and followed up on 1st feb there is no response. Also on 10th feb i called the customer care asking for the update and got no response from them. I wish if this can be resolved and get the extra charges refunded back to me.

The details are as below.
Paytm complaint no:[protected]
Reg mob no: [protected]
Veh no: ka 05 mv 4358

Harish

I have made a UPI transaction of 2000 rupees on 9-Feb-2019, 3:11 pm. from my paytm app, mistakenly i have feed a wrong account number i.e[protected]Wrong), which was
[protected](Correct). I request u please make reverse transaction or refund money. I will be very thankful to you.
i missed last three letters of the bank account.

I have done a transaction using paytm upi from sbi bank link to paytm upi for adding money to wallet on 26 jan 2019.
An amout of rs 500 is debited from my account and not get added to wallet having Upi ref id.[protected] showing failed transaction.
I contacted sbi bank they said transaction completed successfully from their end.
But paytm refused to accept this.
Please take action against this fraud transaction.

Paytm has give merchant offer to customer on accept 10 payment on win 150 rs cashback. And i many time call their coustmer care and he always said to me pls wait few hours cashback received but today is 7 days go but my cashback not received. Iave completed this offer but not received any cashback. I have call many time to paytm but not respond.. Pls help me sir pls.. My ragister mobile number.[protected]