PayTM Mobile Solutions Complaints & Reviews

I made a payment of rs. 428 through debit card in paytm to electricity department on dated:- 26th feb 2019. But it failed. I have lodged a complaint against my refund to paytm. Same day they replied me that we refunded your amount & its time taken by your bank to hand over this money in your account/ card along with a reference number and sbi customer care number. When i i have talk to bank executives they were asking me for utr number to check the payment status. Still i cannot get my money in my account. I again & again request to paytm for utr number and they again & again send me reference numbers. But bank is not accept it. 5 days passes away but still they have no respond.

Dear sir, i have already told to the sub devision this matter but they did not help me, my costomer number is[protected] billing unit is-0680. Sir i have paid 1820rs twice its deducted for only two months their after they give me bill they cheat my 1300 plus rs so please investigate the matter and paralyse the company for cheating with costomers.

Hello,
I held a Fastag account with Fastag but I cancelled the tag as I was being overcharged. however, after cancellation I have not received the deposit amount and I have been following up for more than a year now. Fastag fails to respond and refund the money. It is not about money but it is about right ethics.

On 26 February 2019 I payed VIT entrance fees.Money got deducted from my bank account yet transaction was unsuccessful.It has been 72 hours and still not money back.I was said it will be back in 48 hours[ 2 working days ].More ever my paytm passbook doesn't even shows this transaction in my list of transactions.Please take strict action regarding my payment.

I have made transaction of 1364 for sRide app through Axis bank .
Money is deducted from Axis bank account but not credited to sRide app
Transaction date : 28 Feb2019
this happened to me earlier as well.

I tried to call multiple times to multiple numbers, no number is correct.
I am unable to contact any of the customer care people.
is this what paytm is doing to their customers?

I got a deal(order no.-[protected]) from paytm which advertised of getting 100% cashback on lenskart gold membership voucher and displayed a link to buy the same .Then i purchased lenskart gold voucher(order no -[protected]) from the given link for Rs 500 .But i didn't receive 100 percent cashback as advertised in deal .Also to redeem the bought voucher i have to buy atleast two specs from lenskart which isn't mentioned in deal. This makes it a discount voucher not a membership voucher as advertised. Also on multiple queries for past three days I am getting the terms copy pasted as a message and sms to call a number([protected]) that doesn't exists.The deal is wrongly advertised and with confusing terms which essentially result in getting a deal for cashback which doesn't work, buying a voucher which is a discount voucher not a membership voucher applying which results in less discount than you can get without buying the voucher (using lkcash and rush promocode in lenskart).

Hi this is jagdish vekariya
I hve issue related sent money to wrong person transaction
I paid (Paytm. [protected]@axisbank) by mistakly this transaction status is sucess i requested for refund this amount it is 5000 amount and i filled the indemnity form and sended but paytm saying me you have to wait 30 days or more
Some customer care agent said we can't do for this transaction
Query no[protected],[protected],[protected],[protected]
Wrong person paytm. [protected]@axisbank
I want to pay [protected]@paytm
Transaction id s34242557
Upi reference no[protected]
Transaction date 14, february 2019
Time 11:20pm

Again i paid for the udemy course. Payment has succesfully completed. Money has deducted from my bank account but didnt get the course. The udemy app said they didnt get my payment of course.. I have my transaction id also. My bank account shows payment gateway is times of money ltd. Please refund my money. I again face this problem. Please return my money

This is a complain regarding the 100 cash back swiggy 4 orders in a month

after i place three orders when today i.e, on 27 feb 2019 when i about to place last order they smartly remove teh order details and showing me two orders far from 100 rupees cash back
i like to fill a complain against them and also number of times i have paid electricity bill and i believe i was one of LUCKY200 winner but they have not send me the cash back for 200 rupees PLEASE TAKE STRICTLY ACTION AGAINST THIS FRAUD PAYTM.

Paytm has block my account from which i cannot order any item from paytm mall. When i place any order from paytm mall so paytm shows that 'you have so many returns of items and our system block your account'. If which product i placed and the order delivered you but the exactly order is not the same as shown in the picture or some times brand was not match so costumer obviously reture that product. Plz unblock my account from which i can order items from paytm mall.

I was sent money to wrong person and i want to refund my money and also want one. Thing please fridge him account because he is doing fraud on the behalf of india army. So pls refund my money i stopped my work and sent them a mail to cancel it as i will be in same condition of others and i don't want to work anymore for such fraud people. To all those who met with this problem no need to panic.. Since they have made fake agreement. I think i have made my point clear. Really embarrassed to see such frauds still exist which can cause injury to india's health. The compny contact me from [protected] - name - bablu kumar. Kindly resolve the matter at the earliest. This has happened before too kindly resolve and revert back the amount. This was a wrong of money transfer evertime. I am very annoyed by this and truly disappointed.

I bought a gift voucher of 2000 rupees and in this voucher i get 2010 cashback in 24 hours but i am not get cashback. I complained many time but he always say.
Reedem the code and wait 24 hours. I reedem the code and wait 24 hours but not get cashback. 72 hours ago i am not get cashback.
Order i'd - [protected]
Mobile no. [protected]
Name - vivekanand

I order a fit band watch from paytm and it was delivered in month of november and i found that the watch was not a fit band it was an ordinary watch so i wants my money refund so i was delivered a massage to paytm that return option of watch. But still paytm was not refund my money and so many times i call on paytm shopping no. But they does not receive my call.

Dear sir/madam,

This is to inform you that i have bought sunglasses for 1836 on 24th november 2018 from lenkskart website using paytm wallet. I have returned the product within a week and they have also processed my refund around the end of november 2018. But the refund does not credit in my paytm wallet.

I was following-up with lenskart only till mid of the december 2018 but i came to know that refund is issued from lenskart but due to the problem with paytm it was not credited.

From december 2018 i started a follow-up with paytm team and they have also agreed that the problem is indeed with them only. As per customer support executive, my refund transaction was failed because of some technical problem and they are going to follow-up with the merchant to re-initiate refund.

I was listening to the same story from all the customer support executive from december 2018 to till date but the amount is not credited.

It was my mistake that i have not noted down my first generated ticket number as i was trusting paytm that they are going to resolve my problem without any major hiccups of follow-up like i had done with lenskart but my trust went in vain.

Luckily i have noted down the ticket number which i have raised on 4th february 2019. Ticket #[protected], (Jan 28 2019, ticket #[protected]

I request your help in this regard to get my refund and paytm please follow some ethics, a refund is not issued from 3 months. Shame on you.

My father use my account for business there was a customer who just call and put a order but he told them the transaction qas mot happening then he called me and tell me he is having a merchant account so change the registered no and fir usne registered no pr khudka no likhva dea phela mera pass ek opt ayya mena voh daala fir usne apne no dalvya voh dalne pr uske pass ek ayya opt voh dalte hi log out hogya itte me voh bola ki me password btata hu itte me usne call cut kra n know he is not picking the call r usne 3000 wallet se nikl lea hn r mail id bhi badal di hn i cam send u the ss of transferring n changing id please i want a help regarding this i will be very thankful if anything can be happen. Now my account was deleted mena ab new account open kr lea uss no se

Hello Paytm Owner,

Its my humble request you to please take this matter seriously.

I already Posted my Complaint on Olx Portal, Consumercomplaints.in(You can watch this)

See On OLX platform, there is a gang of frauds which is active from long time.

They Are posting advertisement of Scooty, Bikes, Cars, Mobiles & other expensive commodity.

They pretends to be an indian army/navy/bsf/cisf/airport kind of peoples to whom everybody trust.

They used to say like once you call him taking his contact from Olx,

(Communication Example) Hello Jai Hind, Jai bharat, Sir mai indian army agra cant se hu, mera transfer immediate effect se jhansi ho gya hai, aur muje parson nikalna hai, isiliye mai ye scooty bech rha hu itne kam daam me, kyuki yaha koi nhi dega itne paise me.
To agar aap intrested hai to mai abhi army courier k through ye apko delivery karwa deta hu, kal morning tak apke pas pahuch jayegi)

Ye turant hi packed scooty ki picture, official ID's kisi army official ki apke pas share kar dete h on whatsapp along with RC Picture

Ispe aam admi inke upar vishwas kar leta hai, Fir ye bolte h Courier charges karna hoga initially apko say Rs 10000 then baki apko jab delivery ho jaye tab de dena.

Ye uspe Indian army ki koi fake slip b share karte h details wgerh likh ke.

Next day, Fake Delivery person (Army/navy official) call karta hai, ki ham 25-30 Mins me apke pas pahuchne wale hai, par hamare pas army postal office se mail nhii aya abhi tak, to aap bacha hua payment kar dijiye jaldi se taki hame mail aa jaye aur ham delivery kar paye.

Ispe ye log baki paise bhi loot lete hai.

Then again Delivery officials(fake) calls you ki apko iske upar ye security fees immediate deposit karni hogi jo refundable hai lets say 15000 Rs nahi to shipment cease ho jayegi,
ISpe aap uss fake seller pe call karte hai to wo bolega, ki scooty ya other product apke itne close hai sir, aap trust rakhiye hame kisi ka ek paisa nhi chaiye, aap jaldi deposit karwao ye protocol hai army walo ka.

Iss trah se ye logg naa jaane kitne hi logo ke sath dhokha kar chuke hai, un logo ko lakho rupees ka chunna laga chuke h.

Please check at Consumercomplaints.in(For more clarity)

See In my case they used this account:

Acc[protected]
Ifsc - PYTM0123456

See you have all the records of these frauds.

If you take a step forward, these fraud gang can be exposed .

Please take immediate action, so that these lootere can be caught.

I Hope you understand my concern, Actually it is not my concern

YE DESHDROHI LOGG HAMARE DESH KO DEEMAK KI TARAH KHAA RAHE HAI.

AUR UMEED KARTA HU AAP ISME SABHI LOGO KO HELP KARENGE.

Lets these cyber criminals exposed & put behind the bars for Lifetime.

Regards,
Arun Sharma
+91-[protected]

My paytm number is [protected] i ordered powerbank of ambrane p1222 wich is not charging phisical problem or i request to return it paytm saying for self return paytm did not tell me on time to order this products discription about this big fraud paytm

I purchased lakme salon voucher on paytm of 1999 of 3. The voucher code when i tried to apply in lakme salon jp nagar 3rd phase bangalore. It is showing not valid code even though validity is there. I tried to contact paytm but there was no response from them. Received a auto messages.
Tried calling paytm customer care. No option was there for voucher purchase.
Paytm is fraud selling such voucher in name of cashback...

My 5997 amt i got 900 cashback who 5000 rs waste of my voucher pack

Sir/madam,
I have paid the asianet broadband bill with order number[protected] on date 23/02/2819 time 11.03pm

I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet.

Sir/madam,
I have paid the asianet broadband bill with order number [protected] on date[protected].

I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 1 lac for rs. 15 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199/- into my bank account or paytm wallet.