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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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1738
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PayTM Mobile Solutions
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PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 118

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D
Darshan Mankad
from Bhachau, Gujarat
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amount not credited in gtpl

Address:Jamnagar, Gujarat, 361008

I wanted to inform you that i had paid the bill of my gtpl brodband on 15.02.19 at 15:24 pm for rs. 4865.24/- from my hdfc bank credit card.

It got deducted from my credit card account but it didnt got credited to gtpl brodband accont.

On asked from hdfc call centre they informed that the money (4865.24/-) has been debited here and it must be lying with paytm as it has not been transferred gtpl brodband bill...
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S
Sahilchaudhary123
from Delhi, Delhi
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fraudulent transaction, of 39 998 on 30/10/18

Address:Gautam Buddh Nagar, Uttar Pradesh

My pnb account is linked with paytm wallet, two fradulent transactions of 19999 each are made from my pnb account which was linked with paytm wallet, two Otp come from paytm site which was not triggered by me and even I not proceed any process by which otp can get generated.
On same day I approached to paytm but till now my problem remain unattended and unresolved, . I am suffering, struggling and chasing from more than 3 months, please...
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V
vkumarg
from Noida, Uttar Pradesh
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reminder to complaint id no 2185389 dated 24 dec 2018

Sub: Non Updating new Mobile no and Stopped MONITORING the Registered email ID- Deficiency in Services.
Ref: 1. Consumer Complaint Status ID No. 2185389 dated 24 Dec 2018
2. Reminder mail dated 30 Jan 2019 to PayTm.
Sir/Madam,
The company PayTm has not responded till date. The old mobile no 99xxxxxx57 [username] has been delinked from the account but new number 77xxxxxx66 [new User Name] has not been updated....
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A
aggarwal0299
from Jind, Haryana
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account hacked

My name is anmol aggarwal. My paytm account has been hacked, i dont know how. He replaced my registered no. ([protected]) with his own no. ([protected]). And now i'm unable to login to my account. There are details of my bank account and my aadhaar details in my paytm account. He can misuse my details.
My email [protected]@gmail.com
My mobile no.-[protected]
My aadhaar no.[protected]...
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S
Shiv Ks
from Bengaluru, Karnataka
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getwoo as deducted 300 rs from my paytm wallet

Address:560061

Paramashivaiah on feb 18th, 2019
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Date of incident: feb 18th, 2019

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on jan 22 without asking for my authorization, due to which i lost 900 rupees from my paytm a/c.

Getwoo order: #[[protected]
Paytm wallet txn id: [[protected]
br...
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S
shubham saklani
from Haldwani, Uttarakhand
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money deducted from my account but item not credited

Address:Dehradun, Uttarakhand, 248007

Sir/mam,
I have puchase gems in the app name azar using email id - [protected]@gmail.com. It charged me ₹599 but it give me nothing and asking me to purchase again. Sir/mam either you refund me back or i am never gonna trust you guyzz. I am using sbi netbanking and reference id is [protected]igafkyydg9. I, therefore, request you to check this and refund on an immediate basis...
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A
AnzerMahtab
from Sivagiri, Tamil Nadu
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not able to get brand warranty

Address:Lucknow, Uttar Pradesh, 226003

After two of complain we unable to resolve issues from paytm as well as seller. On personal communication from seller he has accepted the issue and told me that we in process of return pickup of your mobile. But paytm has not given still any response. Please resolve the matter as this mobile was on sell. Below screen snap is for your reference from motorola service centre showing out of warrenty...
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S
Sharma Rannjit
from Kolkata, West Bengal
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bajaj finserv emi payment

Address:Kolkata, West Bengal, 700013

Hello everyone,

My name is ranjit kumar sharma and i have a paytm account with the number +91 [protected] and email [protected]@yahoo.in

Overall experience: i took more than 1 hours to speak to 4 paytm customer care agents and the issue was still not addressed, instead the last paytm agent abruptly disconnected the call.

I would like to share the feedback in reference to the conversation i had...
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K
Kannuu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback of rs.50 not credited for anik ghee offer

The screenshots are self explanatory and the company is following fraudulent policies by following such fraudulent offers to gather personal bank details of customers - please check the company from following such mail practices-no rs.50 cashback wasever credited and my previous complaint today was by mistake clicked as resolved whereas it is not. I raised a ticket but paytm doesn’t reply - the successful upi account was created but still...
+3 photos
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K
Kannuu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

anik ghee bhim upi offer on purchase of brand ghee

I bought anik ghee from big bazaar and got a coupon to get rs.50 assured paytm cashback by scratching the card by scanning the qr code after entering the scratch card no. Ag paytm.com/anik
I followed all instructions and got the order as successful as per image attached
However no credit was made by paytm till date and the order has now vanished from the site after getting our bhim upi details linked with their account which...
+2 photos
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K
Kiran Veer
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and bad refund service

Fraud and bad service - paytm fastag

5th times, again i am submitting my complaint because i have not get my solution for refund...

I have wasted my much time for getting my own refund. There should be a court case on these fraud service.

Really much frustrated service of paytm fastag

Concern related to my fastag (Barcode:[protected].
I have raised the issue regarding...
+3 photos
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A
Amita Raval
from Vadodara, Gujarat
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refund amount still not credit in my account.

Address:Vadodara, Gujarat, 390010

I was booked a railway ticket on irctc dated 21 jan. 2019 through debit card (Powered by paytm) and ticket cancelled on 05 feb. 2019. I still not received refund amount in my bank account. My ticket and cancellation details as follows.
1) pnr no.: [protected]
2) booking amt: 4255.98
3) transaction id: [protected]
4) refund date: 06.02.2019
5) refund amt: 3745.00
6) cancellation id:[protected]br...
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Y
Yogesh Dhayal
from Ahmedabad, Gujarat
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travel

I booked ticket using paytm application but they allotted me wrong service. When i went for cancellation of my ticket, application was not supporting it. I called paytm helpline regarding this and register my complaint. They assured me to resolve my issue and to respond back with in 48 hrs but still they didn't resolve it and now i'm not able to contact them....
+2 photos
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V
Vijâý Ahîrwâr
from Jabalpur, Madhya Pradesh
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refund not done in my bank account

Address:470002

सर् मेने paytm app से रेलवे का रिजर्वेशन किया था जो fail हो गया पर उसका रिफंड अभी तक मेरे खाते में नही आया ।।
जो कि पहले मेने एक बार पेमेंट किया paytm रेलवे पेर जो कि फैल होने के बाद रिफंड...
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V
Vksharma Vksharma
from Gonda, Uttar Pradesh
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fraud transaction on credit card. by paytm

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir,
there are 5 fraud transactions happened on my sbi credit card on 11 fab 2019 evening 5:30 pm. Rs. 99 RS. 10000 Rs. 10000. Rs. 10000.Rs. 10000. transactions by paytm. I complaint on February 11, 2019 and my complaint number. 10954331 And I have been registered the F. I. R. On police station. Please check the Paytm user. with my credit card who has taken my money. and My money to be returned to me.
Following the transaction...
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S
Swarupraj Patoli
from Mumbai, Maharashtra
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paytm transactions and kyc process

Address:403406

I had activated just my paytm wallet today dtd 14/02/2019, while in this process I was asked for one of the document details to activate the same and I had provided my PAN number. Further I received amount Rs 5000.00 from my friend which I suppose to pay back to my another one of my friend and while sending that amount from my wallet to my friends wallet it is asking for KYC process. I am ready to complete the KYC process, however I am from...
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A
Amrish Bage
from Patna, Bihar
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unable to select payment method

Address:East Singhbhum, Jharkhand, 831004

I have had an issue while making a payment and unable to make any choice while doing any transaction. Screen for which we select payment methods doesn't come any money gets directly deducted from my paytm wallet. It happens also when i have deselected fast forward. All my last 5 transactions were made automatically from paytm wallet. I am facing this issue after i updated paytm app with the postpaid feature....
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Website:paytmmall.com

My Order No. [protected] at https://paytmmall.com not delivered till date nor the paytm customercare responding my complaints of non delivery. The scheduled delivery date was 10th feb 2019, but paytm customer care is in deep sleep. This delay in delivery is a common complain at paytm, they are least bothered about customer. This is a hopeless complaint in india, they do not have any customer care....
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A
Am0475
from Bhopal, Madhya Pradesh
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train ticket booking amount not refunded via payment gateway paytm m

Address:471606

Sir, i booked my ticket on irctc app and i have select the payment gateway via paytm.in payment gateway, i have selected the debit card option and amount get debit from my account but ticket not booked.in the irctc website it shows the amount is refunded to bank - paytm m
Refund status is shown - amount credited to bank
Refund id - [protected]
Transaction id - [protected]
So please refund my amount in my...
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M
Mrinalmaddy
from Silchar, Assam
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money deducted but beneficiary not benefited

Website:Paytm.com

I had done the payment of an amount of rs.450 for jee mains examination fees through upi but even on completion of successful payment and deduction of money from my account i recieved a message of successful pyment from paytm with reference id :[protected]. But the payment page of jee didn't reflect any successful payment. Where did my money go then?
An early reply/action is requested.
Date of transaction:19.02.2019...
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