PayTM Mobile Solutions Complaints & Reviews

Today, on 23/02/2019 at evening, while submitting electric bill through wbsedcl official website, an amount of rs 2557.36 /- on pos [protected] at paytm txn# 560065. Has been debited but then it said payment failed.

I have contacted my sbi branch official and he said to file a complaint to paytm too. So here i'm writing this to you.
Please refund the amount
Or inform me
How to get my deducted amount back in my bank a/c?

On 16 feb i have puchased 799rs uc in pubg mobile but i didn't get any uc in game
My account is showing that u have transferred 799rs to times of money limited that's why i'm complaining to you so u can fix it. 799rs is not a small amount of money i hope you can understand
So, please solve this problem and give me refund
I'm sending screenshots of deduction

Hello! Today i am going to expose paytm i ordered a mi charger from paytm thier they have mentioned that it was 100 % original charger. After getting it after one month o[censored]se i was not working. Thus i contacted paytm to replace it as it was in warranty in nov 2018. They gave me the contact no of the seller devine deals, i contacted them he told to me to send the details on what's app i did it. But many days they did not do reply. Then i again contacted them he said to me that i can take replacement from authorized mi service center. So i went in authorised mi service center in varanasi. But there they told me that it was not original charger it was a duplicate charger they i called to seller that they are telling that it is not original then he told me that they are telling lie then i asked now how should i take replacement. He told me that he will tell me but he did not reply. Then i contacted again then he said that you send that product to me. I will replace it and will send to you. I said ok 2 months have passed till that day then i couriered it to seller. And it has reached to him on 10th of january but he did not reply anything i waited for some days again called them now they were telling i will tell you today tomorrow but they were not doing anything now 1 more month have passed and i got frustrated then i called and told them that if you don't want to replace tell me directly but don't waste my time then with in a second he sent me a photo of mother board type of thing of any charger and told me that it is burnt from inside so we can not give replacement then i told him first of all that the photo he had sent to me it was not of my charger send thing is that if charger stopped working in warranty then it should be replaced if it has not any kind of physical damage of burnt from outside you can ask this in any service center of india they never open charger to check inside they just plugged it to the socket and check weather it is working or not and give replacement.
Then i contacted to paytm to focus on this fraud i told him that first of all seller is selling fake products as the 100 % original. And paytm mall type big online companies are not able to stop this one the paytm representative told me that they can write anything we can't do anything on that all the details is mentioned by the seller. It mean we can also trade drugs on paytm with name of any powder they will give platfrom to these they don't have proper policy to stop this. And he was taking my complaint they i complain online in paytm then another paytm representative contacted me i narrated all story to him. He told me that don't worry he will help me to get justice. I sent all the information, tracking no., snaps of my charger as it was not broken that snaps of packing, tracking details of speed post everything but they were not able to tell seller to give replacement as he was telling lie to them as well that he got burnt and broken charger but i have all the required information all conversations between paytm and seller. And also i have all the necessary photos which i took from my mobile of everything because as seller was not showing its interest then i had understood that definitely he will make some excuse in future now i am complaining here. And i will also go in consumer court and as i have youtube channel i will expose them on my youtube channel very soon. Because it is about right and wrong. It is about truth. It is about fraud.
Thank you!

Details.
Order no. - [protected]
Query i'd on paytm[protected]
Product name on paytm - 100% original 2a xiaomi mi charger
My contact no - [protected]

This account details of paytym does not belong to amazon online shopping.

Name of ac holder: amazon in
Account number:[protected]
Ifsc code: pytm0123456
Transfer type: imps
Purpose of transfer: shopping
Date of transfer of money to this account: 22nd feb 2019 at 1.37pm.

As per govt rules if to open a company or personal bank account the company registration number copy and the aadhar card needed to be submitted right!!

The paytym bank might be having the person of this account holder who is totally a fraud to be looked into seriously and take action against him immediately.

The person who ever created using false documents to open a bank account with his mobile number with amazon in name to cheat people by calling them up saying that amazon is giving offers today, i[censored] buy rs5, 000/- shopping today u will receive one gift from 5gifts o[censored]r choice. All u need is you have to just pay the amount to this account number and we will add the shopping which u did and we will dispatch your order along with ur one of free gift and later the person calls up and says u have to pay the gst amount of the product u had chosen to take as a gift and all u need to do is transfer rs11, 999/- to the same paytym account to which u already transfered the amount of rs5, 000/-, but here the actual cheating part of his story is, this rs11, 999/- u will receive back to your account with in 10minutes of time once the gst form is filled.

The person who called me up from the registered mobile number saying amazon is +91 [protected] as named himself as nitin kumar singh.

My transaction done to a fraud paytym account holder in the name of amazon from my personal bank sbi savings account transaction number is: imps[protected].

As paytym is a banking sector in india now, how come they are giving accounts to customers on false documents on such a big company names and allowing them cheat the citizens of india by making false offers. I already registered a cybercrime complaint too in this regard and also wished to raise a complaint in consumer complaints board too in the same regard.

I hope after seeing the attachments to this complaint, the paytym will look personally into this matter and this matter seriously and transfer bank my amount of rs5, 000/- from they end as the person who is holding a account in paytym is a totally fraud.

I kindly request consumer complaint board employee also to look into this matter and please kindly do needful in this regard.

Hoping for my problem to get resolved and a lot of people not to get cheated anymore by such kinda account holders here onwards..

Thanking you consumer complaint board team
Will be waiting to hear from you at the earliest as possible.

Deepa j
Hyderabad, telanagana state

My order no is [protected]. I returned a product in december but refund against that order wasn't given to me till now. I already complaint against this to paytm customer many times and also called them but they did not provide any solution till now. Every time they left a message "we are working on your query and thanks for your patience". And sometimes says your issue has been resolved without any solution. I am fully disappointed to these guys in paytm customer service. I already provided my bank statement to them but there response is zero.

This is to inform you that on 17- feb-19 i purchased a voucher for shopping from shoppers stop by 12:19 pm and i was waiting there in shoppers stop for almost 1 and half hour and money was deducted from my account still it was pending from paytm side for payment confirmation. I made complaints in 24*7 paytm service almost 4-5 times but no response received.
At the end i made payment from my card only and after coming home the confirmation from paytm is received that is around 2.00 pm.

So what u want should i wait for there at shoppers stop for your payment confirmation and now what i will do with the voucher for rs. 5000 if i dont want to shop. My money is blocked in your voucher.

I want my money refund.

I am paytm user.in my 12 feb and 13 feb transaction i have purchased two products orderno. [protected] and one.
I received panty of my baby without bloomers which was mentioned in the product. There is no provision of returning it and contact no are out of reach. Also goldback which was promised with the deal is not encashed till now.in my paytm account goldback options not activated by paytm so that my money can encashed.

Please do the needful.

I have received a wrong and damaged product. At the time of ordering there was no returns policy but i never thought that paytm would cheat me. Friends please don't order through paytm they are big time cheaters.

Please friends don't trust paytm sellers.

They are big time cheaters.

Government should ban these websites which send wrong or damaged products.

Never going to refer paytm to anyone else.

I want my money back.

#paytmischeater

I have ordered the item from the paytm mall and the delivery boy has sent me the delivery message that he will be coming but he had not come to my home for delivery and when i call him he said he went to outstation for attending marriage and very rudely he said go to the office and get the product... My concern is.. If he don't want to deliver my product so why he send me a message of delivering the item today. Now, this is very annoying that you call delivery boy but he didn't pick the call and while picking the call very rudely behavior... Now i am sending the information of the delivery boy below and i want strict action towards it.

Name of delivery boy : karn singh

Mobile no. (Delivery boy) : [protected]

On 6th feb 2019 i made 2 purchases from a application named golf battle for which money was deducted from my account 4 times vide reference numbers:inb/[protected] amount rs.341.2, inb/[protected] amount rs.341.24, inb/[protected] amount rs.68, inb/[protected] amount rs.68. However i only got benefits worth rs.341.24 and rs.68 only. As for the double deduction bank asked me to wait for 7 working days to get back my refund post which they asked me to contact the merchant to revert the same amount to my account.
Kindly look into the matter and refund me the additional amount deducted as soon as possible

On 9th feb i ordered nike odyssey react worth ₹8397.0, out of ₹1679.0 was refunded back in form of gold in paytm account.

On 14th feb the shoes were delivered and after opening the box it was like different model of nike from what i ordered. Further the shoes which i receive are damaged and seems used one.

I raise request on same day that is 14th feb stating wrong product receive but there was no response from paytm until 3 days that is 16th feb.

On 17th feb i came to know from paytm application tracking my order that paytm have cancel return request. Without any notification and update how can paytm do so.

After all i called paytm and talk with a representative, i asked them how could you guys cancel the return request without magnifying the issue, they said that we are forwarding your case to our authorise team, but they said we can’t give any time frame when the issue could get resolve.

Also everyday i am calling for the update and everytime the representative raises new complaint with a different ticket. I am very disappoint with their service and seems like fooling customers. Ticket number are[protected],[protected].
My appeal to paytm is to arrange recerse pickup and kindly refund my amount. This is paytm mistake sending wrong product which is even damaged and used.

I request to respective person in complaint board to kindly support my issue as even you people could understand that this very well that i have been cheated by an well known comapny paytm. This is not the way they deal with respective and valuable customers who trusts and makes shopping from paytm.

I would like to hear soon from you people.

Thank you.

Regards,
Goldie sorathia

I started using paytm just 2 weeks back. I had initially 2000rs in it. But as the fund got exhausted i added 5000 to it. I find that the money is debited from my bank. After that i am unable to open the paytm account, i tried calling all their customer care number but of no use. No response from them. It is then i found in the websites that many are having the same kind of complain against paytm like me.

Hi i'm dr. Sangram dabholkar i am registered with paytm since long time now with number [protected]. Recently i made a transaction via paytm for irctc (Railway) booking, and it was done successfully. Now i had to cancel some booking so i did cancel two bookings and the amount was said to be refund to my paytm account with transaction id [protected] refund amount rs. 1130
And transaction id [protected]
Refund amount rs.1760 (According to irtc).
Kindly take note of it and refund my money to my paytm wallet balance or bank account asap.

I wanted to inform you that i had paid the bill of my gtpl brodband on 15.02.19 at 15:24 pm for rs. 4865.24/- from my hdfc bank credit card.

It got deducted from my credit card account but it didnt got credited to gtpl brodband accont.

On asked from hdfc call centre they informed that the money (4865.24/-) has been debited here and it must be lying with paytm as it has not been transferred gtpl brodband bill payment account.

My transaction id is paytmapp1118554.

My pnb account is linked with paytm wallet, two fradulent transactions of 19999 each are made from my pnb account which was linked with paytm wallet, two Otp come from paytm site which was not triggered by me and even I not proceed any process by which otp can get generated.
On same day I approached to paytm but till now my problem remain unattended and unresolved, . I am suffering, struggling and chasing from more than 3 months, please resolve my problem and please return my hard earned money back.
Thanks
Satbir Singh

Sub: Non Updating new Mobile no and Stopped MONITORING the Registered email ID- Deficiency in Services.
Ref: 1. Consumer Complaint Status ID No. 2185389 dated 24 Dec 2018
2. Reminder mail dated 30 Jan 2019 to PayTm.
Sir/Madam,
The company PayTm has not responded till date. The old mobile no 99xxxxxx57 [username] has been delinked from the account but new number 77xxxxxx66 [new User Name] has not been updated. As such I cannot Log in. The balance in the account is Rs 1169/-.
The company is not responding at all.
Please help

My name is anmol aggarwal. My paytm account has been hacked, i dont know how. He replaced my registered no. ([protected]) with his own no. ([protected]). And now i'm unable to login to my account. There are details of my bank account and my aadhaar details in my paytm account. He can misuse my details.
My email [protected]@gmail.com
My mobile no.-[protected]
My aadhaar no.[protected]

Paramashivaiah on feb 18th, 2019
Submit a complaint
Date of incident: feb 18th, 2019

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on jan 22 without asking for my authorization, due to which i lost 900 rupees from my paytm a/c.

Getwoo order: #[[protected]
Paytm wallet txn id: [[protected]

Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And getwoo is also not responding to my concerns.

Initiate refund asap.

With regards, paramashivaiah ks

Sir/mam,
I have puchase gems in the app name azar using email id - [protected]@gmail.com. It charged me ₹599 but it give me nothing and asking me to purchase again. Sir/mam either you refund me back or i am never gonna trust you guyzz. I am using sbi netbanking and reference id is [protected]igafkyydg9. I, therefore, request you to check this and refund on an immediate basis

After two of complain we unable to resolve issues from paytm as well as seller. On personal communication from seller he has accepted the issue and told me that we in process of return pickup of your mobile. But paytm has not given still any response. Please resolve the matter as this mobile was on sell. Below screen snap is for your reference from motorola service centre showing out of warrenty