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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 120

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H
Harish Koti
Feb 11, 2019
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Address: 560066

Hi,

I use paytm fasttag for my vehicle ka 05 mv 4358. I had been to bangalore airport from city on 25th jan where i had cross the toll booth.

Paytm complaint no:[protected]
Reg mob no: [protected]
Veh no: ka 05 mv 4358

I crossed onward and return at the toll and the charges are rs 85 for onward and rs 45 for return. Over and above the actual charges i have been charged rs 85 extra which was not supposed to be charged.

Regarding the same i have raised a complaint on paytm on 28th jan and followed up on 1st feb there is no response. Also on 10th feb i called the customer care asking for the update and got no response from them. I wish if this can be resolved and get the extra charges refunded back to me.

The details are as below.
Paytm complaint no:[protected]
Reg mob no: [protected]
Veh no: ka 05 mv 4358

Harish
Dear sir/mam i want to tell you that my paytm account is temporary blocked so kindly unblock my account my register number is [protected] and id is www.[protected]@gmail.com
Thanks
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    D
    Dheeraj14u
    from Ludhiana, Punjab
    Feb 11, 2019
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    Address: Patiala, Punjab, 140401
    Website: www.paytm.com

    I have made a UPI transaction of 2000 rupees on 9-Feb-2019, 3:11 pm. from my paytm app, mistakenly i have feed a wrong account number i.e[protected]Wrong), which was
    [protected](Correct). I request u please make reverse transaction or refund money. I will be very thankful to you.
    i missed last three letters of the bank account.
    Feb 12, 2019
    Updated by Dheeraj14u
    gentle reminder !!!
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      S
      surajkiet
      from Noida, Uttar Pradesh
      Feb 11, 2019
      Resolved
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      Resolved

      I have done a transaction using paytm upi from sbi bank link to paytm upi for adding money to wallet on 26 jan 2019.
      An amout of rs 500 is debited from my account and not get added to wallet having Upi ref id.[protected] showing failed transaction.
      I contacted sbi bank they said transaction completed successfully from their end.
      But paytm refused to accept this.
      Please take action against this fraud transaction.
      Feb 22, 2019
      Complaint marked as Resolved 
      Today i get refund of my failed transaction after writing many complaint to paytm and sbi both. It took around 25 days to refund my money.
      Feb 14, 2019
      Updated by surajkiet
      I raise complaint on paytm many time by sending proper bank statement in which clearly shows amount of rs 500 debited towards paytm but not get added to wallet, it shows transaction failed in paytm.
      Support from paytm is not proper they said contact bank and bank says contact paytm because you usi paytm upi then bank have no detail data of this transactions.
      I request you to take action against this fraud transaction.
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        S
        Sagar9737
        from Rajkot, Gujarat
        Feb 10, 2019
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        Paytm has give merchant offer to customer on accept 10 payment on win 150 rs cashback. And i many time call their coustmer care and he always said to me pls wait few hours cashback received but today is 7 days go but my cashback not received. Iave completed this offer but not received any cashback. I have call many time to paytm but not respond.. Pls help me sir pls.. My ragister mobile number.[protected]
        Hello, my name is thirumalesh

        My all orders are pending
        Money is debited my account but not added my wallet the paytm application shows your order is processing in this is showing 3days help me I loss my money in paytm
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          R
          Ranjith Sai
          from Visakhapatnam, Andhra Pradesh
          Feb 10, 2019
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          Address: Hyderabad, Telangana, 500059

          In have booked 2 tickets for movie seemaraj telugu movie in miraj cinemas kothapet hyderabad booking id: mj[protected], kiosk id: wrn6mxx
          But to my shock when went into theatre the movie that i booked for is not playing in the theater and asked the concerned manager ramulu [protected] to refund the ticket amount which i paid but same is denied by manager stating that its a mistake from paytm when tried reaching paytm they are not responding i want refund from paytm and request to take legal actions against paytm and miraj cinemas kothapet for negligence costing my hard earned money and time please penalise both parties for misconduct with me in terms of verbal assault and use of force to hit me
          +1 videos
          Sir i paid Rs.4595.25 as SBIPG[protected]birlasunlife PayTM Mumbai for insurence renewal premium but insurence company doesn't received the same due to gateway problem or any others isssues. payment neither goes to insurence company nor received in my bank account. what to do.
          sqnjay's reply, Feb 6, 2019
          Phone/Mobile Number: 9771428439
          Transfer ID: SBIPG 903740024274birlasunlife PayTM Mumbai

          Sir i paid Rs.4595.25 as SBIPG 903740024274birlasunlife PayTM Mumbai for insurence renewal premium but insurence company doesn't received the same due to gateway problem or any others isssues. payment neither goes to insurence company nor received in my bank account. what to do.
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            T
            TAN SINGH RATHORE
            from Jodhpur, Rajasthan
            Feb 9, 2019
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            Address: Chittorgarh, Rajasthan, 312021

            On 22 jan 2019 i proceed a recharge of 199 in airtel through paytm and amount was deducted from my account (Credit card) but it shows that recharge was declined and they initiated for refund but after 18 days yet iam not received the amount.
            First of all i wait for 7 days that i will automatically received the amount but unfortunately that's not happened

            Paytm i'd no. - [protected]
            Order i'd no. - [protected]

            Please help me through this
            Feb 17, 2019
            Updated by TAN SINGH RATHORE
            I don't received the amount ☹️
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              S
              saratsarat7
              from Chennai, Tamil Nadu
              Feb 9, 2019
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              Address: Chennai, Tamil Nadu, 603013
              Website: paytm.com

              Hi,

              I have placed an order for a product with paytm on 12th january with order id #[protected] which was delivered to me on 16th, upon checking the colour of the product was different than mentioned so i have raised a refund request. The courier partner has collected the product for replacement and surprisingly i have received a rejection email for the product the same night, please note that i have returned the product and i dont have any product with me now. So i raised a complain for the same on paytm on 17th. They has asked for a receipt for the courier pickup and i have responded for the same stating that the courier pickup person has not provided any receipt.

              Upon many further followups for almost 20 days and multiple complains they are closing the complain stating that the courier has not been received. I am not sure where the problem is but i dont have the product now with me, neither the amount i paid for it.

              Please find the ticket numbers opened for the same #[protected] #[protected] #[protected] #[protected]. Please help me in this regards.

              Email : [protected]@gmail.com
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                S
                santosh910
                from Mumbai, Maharashtra
                Feb 9, 2019
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                Address: Thane, Maharashtra, 421005

                Dear sir,

                I had buy jupitor scooty and activa scooty in the month of december 2018 from tvs showroom in ulhasnagar-3.
                On that i got four voucher for electricity payment of 1500 each and cash back.
                During that i had done transaction from my mobile which was registered by [protected] number which unfortunately i had surrendered to my previous employer in december 2018.
                Also i had forgot my password now. It was completely vanished from my mind.
                Please help me to use my voucher before by march 2019.
                Thanking you
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                  T
                  Thirumalesh Belli
                  from Hyderabad, Telangana
                  Feb 9, 2019
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                  Address: Karimnagar, Andhra Pradesh, 505472

                  My name is thirumalesh
                  I have one item thats failed and i will retried my all retried orders my bank money is one time retry 23 rupees deducted 3 to 4 times in this 23 rupees was deducted on my bank account this why to my bank balance is totally nilled please help i am also contacted custemer care but her executive language is not understanding me my mother toung is telugu please help me
                  Feb 09, 2019
                  Updated by Thirumalesh Belli
                  Another order no;[protected]
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                    P
                    Pooja Sengupta10
                    from Merta, Rajasthan
                    Feb 9, 2019
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                    I was adding money to paytm wallet using net banking. The amount got debited but not got credited to my wallet. Initially they mentioned within 2days it will be refunded back to my account or credited to wallet. After 2 days now they are saying again to wait for 7 working days. Still they can't assure whether that will go to my bank or my paytm wallet. I don't know whom to follow up with.
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                      I
                      IamPriyam
                      from Mumbai, Maharashtra
                      Feb 9, 2019
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                      Address: 400709

                      My wallet is showing very less amount and it does not even show in passbook. I had added rs. 600 post which i did few transactions (Summing up to rs. 324) whose entries are showng in passbook, however my balance reduced to rs. 19 now?

                      Mobile - [protected]

                      Kindly address rhis issue. This is a bug of paytm or my paytm got hacked?? Why arent the transactions showing up in passbook?
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                        D
                        Deepak Shetti
                        from Chennai, Tamil Nadu
                        Feb 8, 2019
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                        I was using a Jio Number for Pay tm later I forgot the password for it so I could not take my money back I have around 5000in paytm wallet and I sat use that same sim now I have changed the number the other sim is Jio itself but the number is different. I tried calling customer care but it was useless so please help me to get my money back
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                          Y
                          yozan
                          from Hyderabad, Telangana
                          Feb 8, 2019
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                          I paid the amount 485.09 to irctc connect app at jan19, 2019 with order id: [protected]. After amount deducted from my wallet train ticket is not booked. I raised this request to irctc team many times but they said we had already refunded the amount but somehow bank denied from the refund process. I sent emails to paytm but they didn't help me to get my refund. I need my amount back...
                          Feb 14, 2019
                          Updated by yozan
                          Hi team, I didn't receive any mail or amount from Paytm.I raised the request one week back in the forum but still, I didn't get any response from the Paytm team. should u guys pls check with that? It has been completing since the month I do not get any refund or response from the bank...
                          Mar 06, 2019
                          Updated by yozan
                          My amount is not credited in my account yet nd Paytm also not responding for my request...
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                            K
                            Kallol135
                            from Kolkata, West Bengal
                            Feb 8, 2019
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                            Website: PAYTM

                            I am an ex-air warrior and retired from iaf on october 2008 after completing 20 years of combat service to my motherland. On 04/02/2019 i was directed to pay rs 499/- from paytm account for purchasing a camera from amazon under big billon sale. Later i came to know that it is a fake website and informed them about it. But they informed that it's not possible as the amount has been successfully credited to customer account. You are requested to freeze the account immediately and refund the amount asap.

                            With regards,
                            Kallol ghosh
                            M-[protected]
                            E [protected]@yahoo.co.in
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                              J
                              Jagdeeproy
                              from Munnar, Kerala
                              Feb 8, 2019
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                              Address: Hyderabad, Telangana, 500072

                              Iam using paytm since long time.
                              I thought its a trusted wallet platform but ofcouse it is not. On 07/02/2019 i added 5, 000/- to my [protected] number, without any otp or without my knowledge paytm deducts 900/- for the third time for some subscription of woo app which i didnt do. And when i call paytm no response. Pathetic. Also patym custumer care saying they cant help till i unsubscribe it from the same app.in paytm app also it is not showing any subscription. What should i do to get my money back. Paytm is cheating customers. If paytm cant control over its transaction who will. Please help me with the needful. Very much dissappointed.
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                                B
                                Babulalganchi
                                from Cuddalore, Tamil Nadu
                                Feb 7, 2019
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                                Address: Koppal, Karnataka, 583227

                                Hello sir, I was booking a Tatkal ticket through IRCTC app but due to the network problem I was failed but the amount is deducted from my account that is 1966.47 and the transaction I'd is [protected] after that I tried for 2nd time but I failed again with the reason no seats available: transaction dropped but the amount is deducted again from account that is 1966.47 and transaction id is [protected] so I request u to refund my deducted amount that is 1966.47+1966.47 to my account .Below i have attached a screenshot of bank details and tickets.. Thank u .
                                Feb 07, 2019
                                Updated by Babulalganchi
                                This r my account details
                                Vijaya bank
                                Branch: Gangavathi
                                Name: babulalganchi
                                A/c no:[protected]
                                Ifsc code:vijb0001340

                                Plz refund amount as soon as possible thank u...
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                                  V
                                  vinayagamoorthy A
                                  from Chennai, Tamil Nadu
                                  Feb 7, 2019
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                                  Address: Chennai, Tamil Nadu

                                  I made two upi transactions on 06nd feb 2019 and 7th feb. 2019 respectively with corresponding upi id "[protected]" and "[protected]" for inr 1000/- (Rupees five hundred only). The amount was deducted during each of my transaction while the client on the other hand did not receive them.

                                  I have already waited for two working days as mentioned in "24x7 help". The amount has neither been funded to my client account nor in mine.

                                  I also tried to reach the customer care through mobile. The line was not connected to the official concerned.
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                                    Alokkkkkk
                                    from Mumbai, Maharashtra
                                    Feb 7, 2019
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                                    Address: Mumbai City, Maharashtra, 400097

                                    Dear sir,
                                    I was suppose to receive a cashback of rs. 20/- but hadn't received till date in-spite of complaining twice in paytm for the same they are not bother even to reply me for the same details given below:-
                                    Paytm offer : get dettol kit (Soap, sanitizer, handwash and more) in just rs. 4.
                                    Get rs. 20 paytm cash + 25 lybrate cash. Order now : bit. Ly/payttmcash

                                    From the below given i have used bought the dettol kit and for the same i have not receive 20 rs. Paytm cashback for the same i have complaint over here please help me out for the same.

                                    Thanks & regards
                                    Alok mehta
                                    [protected]
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                                      Mohit Nagda
                                      from Pune, Maharashtra
                                      Feb 7, 2019
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                                      Address: Nanded, Maharashtra, 431605

                                      Dear sir/mam,
                                      I got cashback of 1600 from coolwinks in paytm on 19th january, but because of monthly limit of wallet use is 10, 000 and my limit was over, cashback was in pending state.. So i contacted paytm as well as coolwinks customer support,
                                      They said, cb will be credited on 1st feb as soon as it wallet limit restores..
                                      Then on 1st feb, status is still pending.. Contacted paytm customer support, they said - "we are currently working on issues, we will get back to you"
                                      Since thn, i'm contacting paytm support on daily basis, every time they send exact same message (As above) without any resolution - ps: screenshot of conversation attached..
                                      It's been 7 days, and no satisfactory resolution by paytm..
                                      How can i lodge complaint?

                                      My paytm registered number is [protected]
                                      Registered email : [protected]@gmail.com
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                                        C
                                        Chandana1234
                                        from Gauribidanur, Karnataka
                                        Feb 7, 2019
                                        Resolved
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                                        Resolved

                                        Hai i have placed an order through paytm with wrong delivery address. Can you please help me to change the delivery address to below for my order no [protected]. I have tried to check the options but cannot be found. Please change the address as soon as possible which can help me a lot.
                                        Surya building (Ground floor), 27, pr layout, ayyappa layout, chandra layout, marathahalli, bengaluru, karnataka 560037
                                        Feb 7, 2019
                                        Complaint marked as Resolved 
                                        Gyfyfhvig
                                        Feb 07, 2019
                                        Updated by Chandana1234
                                        It's a fake app please don't use this website.i am getting lot of fake calls after updating in this website. Please be careful
                                        I didnt received my order they marked it as delivered and i registerd complaint in paytm too. They provided proof that they deliverd to other person. I attached file in that receiver name is different than payee name. Still they are saying that no issue from their end . dont shop with paytm. Go with amazon .
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