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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 124

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S
srinivasan ar
from Kuzhithurai, Tamil Nadu
Jan 20, 2019
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I have made an in app purchase yesterday, survival pack 5 : stromfall saga of survival (Rupees 340). The transaction was failed but the money got deducted from bank. I have contacted google play regarding this issue, they told me that the transaction was decline from times of money limited side. so, Kindly do the refund.
+1 photos
Kindly give me details about payment for Rs. 2967 on 14Jan19 via transaction
info: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT. I had not got any detail and not found any phone no. as I had not done this transaction.
I had ordered Indulekha bhringa oil pack of 2 100 ml, which has been delivered duplicate product, now they are not ready to return the product and they cost me 500 rs for this duplicate product.please provide the solution as early as possible, since it is a breach of trust.
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    K
    Kspreddy 26
    from Bapatla, Andhra Pradesh
    Jan 19, 2019
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    Address: 516002

    Sir i booked ticket in irctc through paytm vide order no. [protected] for an amount rs. 830.98. The amount is debited from my account but the ticket is failed. But the amount was not refunded from your side still 20 days please solve the issue and return the amount to my account please. My registered paytm mobile no. Is [protected], the transaction done on 26 december 2018
    Jan 25, 2019
    Updated by Kspreddy 26
    Please solve the issue
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      G
      Gangadhara22
      from Hubli, Karnataka
      Jan 19, 2019
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      Address: 560068

      I have placed order "nike men black sneakers[protected]" order no. [protected] on 27-dec-2019 in paytm mall and received by 29-dec-2019. But i am not satisfied with that product because this product looking like fake product. Then i requested for return this product and even accepted my request, i returned product on 31- dec-2019 5 pm ist, post returned product i got mail like return request rejected from paytm, even i have returned everything. Then i called paytm help line, from paytm help line i didn't receive any updates. Still i have not received refund amount from paytm mall.

      Nike men black sneakers[protected]
      Order no. [protected]
      Sold by crafeo
      Quantity: 1/size: uk 7
      +1 photos
      I cannot apply the TICKET100 promo code
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        L
        Leonard Brahma
        from Silchar, Assam
        Jan 19, 2019
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        On 19th jan 2019 i bought a purchase of 799 rs from google play store for purchasing 600 uc for pubg game. My transaction was successfull (Reference no. IGAFFIVTM5) but the uc was not yet purchased in the pubg game. So please refund my amount since uc had not purchased yet. So please refund my amount. For this i shall be thinkable to you.
        +1 photos
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          K
          kalyan s
          from Chennai, Tamil Nadu
          Jan 19, 2019
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          Address: 600004

          I have paid a sum of rs 707 on 10th january for my phone bill on 10.01.2019. Order id is [protected] and wallet txn id [protected]. But the amount has not been debited to my phone bill. Now i have received remainder from my phone officer.. Now the bill is over due and fine to be levid for late payment. Please settle the bill with extra rs100 for late paymentwhich is to bepaid only by you as it is not my fault.
          I am really sorry to in form that i could not contact you to speak about this in spite of repeated attempts from yesterday. It is very difficult to contact you for any complaints. So i am fed up with your service and want to quit very soon.
          N. Sankaranarayanan.
          Jan 19, 2019
          Updated by kalyan s
          When i can get your reply for my complaints
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            S
            Siva sa Mohanasundaram`
            from Jayamkondacholapuram, Tamil Nadu
            Jan 19, 2019
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            Address: Tiruvannamalai, Tamil Nadu, 604202

            I bought 600 uc for 799 rupees on 19 jan 2019 at 12:31:34. The amount got debited (799 rs) from my account but i didn't receive my uc. After the successful payment, when i returned to pubg game it said "failed to purchase". I waited a day. But still i didn't receive my uc. Please solve my issue. I have attached the proof below. Please check it out and solve it.
            +1 photos
            My mobile number using with Paytm is [protected]. I have received this message third time. Is this problem due to Irctc or Paytm? Please let me know the issue and resolve it ASAP.

            money is debited from my account and they not issue the valuable reward - Comment #3329712 - Image #0
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              M
              mohammedshaik
              from Vijayawada, Andhra Pradesh
              Jan 19, 2019
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              Address: Krishna, Andhra Pradesh, 520001
              Website: flash cash via PAYTM

              Dear sir

              There is flash cash app where it was an short term of loan repay. I have made the payment through flash cash app via paytm of rs 6028/- it was got debited from my account but not updated to the flash account please
              Check do the needful & refund the amount as soon as possible

              Contact me will inform you clearly [protected]

              Payment done through tmb bank

              Regards
              Mohammed
              [protected]
              +1 photos
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                M
                from Kayankulam, Kerala
                Jan 19, 2019
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                Address: 695564

                Purchased uc cash via in-app purchase of pubg mobile on 19-jan-19 at 09:14 am via internet banking. Costing rs.799 for uc credit of 660.

                My account has been debited for the same amount but no uc cash was credited to the game. It shows in my state bank of india account that the money went in times of money limited.
                Its a huge sum of money and i'm worried for the same.

                Customer care centres are unreachable.

                Beneficiary - times of money ltd
                Reference no: igaffgjah6

                Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                +1 photos
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                  D
                  Dharmendra K Jadav
                  from Borsad, Gujarat
                  Jan 18, 2019
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                  Address: 382350

                  I have made upi transection of rs.35000 using paytm bhim upi on 30-dec-2018 to transfer money from my axis bank to sbi bank. And that time rs.35000 money is deducted from axis bank account.
                  Paytm bhim upi shows transaction status successful, but till date 18-jan-2019 upi money in not received in sbi bank account.

                  Upi transection id:[protected]
                  +1 photos
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                    G
                    from Pune, Maharashtra
                    Jan 18, 2019
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                    Address: New Delhi, Delhi, 415002

                    My name is sanjukta, order no:[protected], i bought some stuff from paytm, i got wrong item. So i returned the product there. When i called them, i was told by them paytm told me we have initiated the refund. He says he has initiated a refund on december 18 but till date i have not received a refund. I have been making a call, email for 1 month but those people told me refund my money repeatedly, i also did a contact in the bank but at the bank also said that there was no payment came, i have sent a copy of the application to the bank, i have sent a copy of the letter sent to the paytm. I sent a copy of the chargeback form and i have sent the upi confirmation email also that on 18th december their payment was failing, they went back to them, but paytm is not ready to accept it. They are repetedly told me on 18th, a upi transaction was done by paytm. Total amount :1069. I received this transaction id[protected] from them. But that amount has not yet been credited to my account.
                    I had called paytm and it is being said repeatedly from paytm that the payment transaction is successful on their behalf. You can contact the bank, i also visit the bank, but there was no response from the bank. So i called in the customer care of the bank, then they said that you mail the transaction to the upi. Please find out my money and please credited in my account. I haved contact everywhere paytm, upi and bank but no one help me, or neither receive payment. Paytm cheat me and still say lie. Now i m going to cosumer couert and take legal action.
                    +1 photos
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                      M
                      Mailer Buddy
                      from Bengaluru, Karnataka
                      Jan 18, 2019
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                      Hello,
                      I have contacted Paytm to update the KYC for my active account and also I have explained the issue details to them multiple times. Nobody is taking it seriously and asking crazy things to submit which I can't.

                      So, I am raising a complaint in order to have the KYC updated to my Paytm account.

                      Please help me someone!

                      Thanks.
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                        A
                        Anshu Chhabra
                        from Agra, Uttar Pradesh
                        Jan 18, 2019
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                        Address: 282005

                        Ordered a product apple i phone x 256 gbon 6th jan 2019 and i received a product on 9th of jan in evening time and next day i open d the handset it's not responding when i switched on d phone it's the case of dead on arrival so i complained paytm that it's a defective product and i want replacement so they ask me to visit service center and provide letter so service center said if it's a manufacturer fault then they agree to provide service but after visiting again they said it's a used product and only 19 days warranty has been left, i was shocked that i have cheated so badly they sell a 11 months old phone which is also dead and they are not ready to replace i just want a immediate action against them kindly help me out so that other people also know how illegal business is doing by paytm, kindly find attachment in which my order details, bill copy and service center report in which the date of activation is 3.02.2018 is shown and my billing date is 7th jan 2019
                        Product order no.-[protected]
                        +2 photos
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                          S
                          Shri Ram Estates
                          from Delhi, Delhi
                          Jan 18, 2019
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                          Address: New Delhi, Delhi, 110085
                          Website: Payrm wallet

                          There are no customer care. Hold phone upto 32 minutes. My ac close suddenly by issue of kyc. There are no center at our pin code.110085. I have very bad experience. Should provide some time. I have already update my kyc. Please solve or returm my balance. We are not happy behavier like this. Please contact at [protected]. There are mendatry to write 350 words why r u judge. Why why. Why. Why. Why...
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                            R
                            rtss76
                            from Kishanpur, Uttar Pradesh
                            Jan 18, 2019
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh
                            Website: Paytm

                            I am ratnesh trivedi and my number is [protected] i cancelled the train tickets on 01/01/19 so paytm shows there is 530 rupees will be refunded on my card but refund not yet credited to my bank account. Order id of paytm is [protected]. Paytm told me that they refunded the money on 01/01/19 but actually the amount is not credited to my account. No satisfactory resolution provided by paytm. I think that paytm not refunded the money. Please check it.
                            Jan 24, 2019
                            Complaint marked as Resolved 
                            Problem solved received money
                            Jan 22, 2019
                            Updated by rtss76
                            Nothing happened with my issue. The problem remains same. No one take necessary actions
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                              A
                              Ak Panday
                              from Delhi, Delhi
                              Jan 18, 2019
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                              Address: Ghaziabad, Uttar Pradesh, 201010
                              Website: antiviruscallsfortechsupport.blogspot.com

                              I made payment through paytm to 3rd party website's services,
                              http://antiviruscallsfortechsupport.blogspot.com/

                              Somehow i made payment through paytm in advance to abhishek's wallet linked to [protected] transaction id: [protected]

                              After digital marketing service not rendered to me or denied by abhisheak singh not willing to send refund so i made call to paytm for refund then paytm asked fir copy then paytm may take action about the payment & police denied to file fir against this small transaction of 2400 inr.

                              I only need refund thats all.
                              +1 photos
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                                K
                                Kamal54385
                                from Chittaurgarh, Rajasthan
                                Jan 18, 2019
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                                Address: Jaipur, Rajasthan, 302002
                                Website: Paytm.in

                                Dear sir,

                                On dated 09/01/2019 i have got the 2 messages that someone withdrwal the amount from my credit card. Immediately i called the sbi customer care and blocked my card. The transaction was made in 2 times one was 9, 999 and then again 9, 999.

                                And all these transaction done through the paytm.in kindly find the attached statement for your reference.

                                Dear sir i am also the customer of paytm kindly do needful.

                                My card no. Of sbi -[protected]

                                Time of transaction-16:44
                                +1 photos
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                                  Y
                                  Yousufmaxy
                                  from Bobbili, Andhra Pradesh
                                  Jan 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: Nellore, Andhra Pradesh, 524003

                                  Dear sir,
                                  I would like to inform you thati want to purchase o[censored]c in pubg game with this my pubg uc not recived. The amount of rs 158 rs debited from the account of sbi internet bankingand i couldn't recieved any uc. Here the reference number regarding the money debited
                                  1. (Igafezehd5) rs.79
                                  2. (Igafezdvk0) rs.79
                                  Kindly do needful for me. Please refund the amount as soon as possible sir.
                                  +1 photos
                                  Jan 23, 2019
                                  Complaint marked as Resolved 
                                  Thankgod i recive my monry
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                                    B
                                    barkationline centre
                                    from Faizabad, Uttar Pradesh
                                    Jan 17, 2019
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                                    सर मैं दिनांक 07 /01 /2019 को irctc से टिकट बुक कर रहा था लेकिन टिकट बुक नहीं हुआ और पैसा कट गया . जो की अभी तक वापस नहीं आया जिसकी ट्रांसक्शन id ये है [protected] और IRCTC E Ticketing Order #[protected] है जिसकी स्क्रीन शॉट कॉपी संलग्न है .
                                    मेरा paytm मोबाइल नंबर [protected] है और email id [protected]@gmail.com है .प्लीज् सर मेरी मदद करें .
                                    +1 photos
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                                      A
                                      Anshu Waikar
                                      from Chandrapur, Maharashtra
                                      Jan 17, 2019
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                                      Address: Nagpur, Maharashtra, 441102

                                      I have sending amount from my bank to my paytm wallet. My transfer amount deduct from bank but not received in my paytm wallet. Amount is 13500/- so please refund as soon as possible without any deduction...

                                      Call on this no-[protected]
                                      +1 photos
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                                        N
                                        Nitin@321
                                        from Samastipur, Bihar
                                        Jan 17, 2019
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                                        Address: 823002
                                        Website: [email protected]

                                        Dear sir,
                                        This is to inform you that the payment through the paytm has been failed dated-17.09.2019 of rs.511.00/-*2 (Twice in a day).
                                        As per below mentioned details kindly refund the failure amount in said account, so that i can make the payment again (Fee) to jnu, delhi.

                                        Account holder-nitish kumar
                                        Account number-[protected]
                                        Bank name-sbi (Gaya main branch-00079)
                                        Reference no[protected]igafexqxh1 and[protected]igafexpcc2
                                        Order id - 4722nts2019 and 4730nts2019
                                        Rs-511.00 +511.00

                                        I will be thankful to you.
                                        +2 photos
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