PayTM Mobile Solutions Complaints & Reviews

Today I receive msg like below

Congrats you have won 1st prize maruti k10 in 3th anniversary day this is valid for today for registration rs4999 contact us:[protected].

This type of msg came from paytm so i paid money to that person

I was click on link directly open paytm app and person name showing Sanket Satish Dodal

So i thought this is certified so i paid money 4999.
Then after this got call to pay gst amount 28000/- and you get car and he gave me below account details

Them account details
Name: kameshwar rao
A/c: [protected]
Sbin0002992

But it was fraud when i call to paytm customer care

If that merchant was fraud so why he got merchant certificate from paytm

Please help me in this case i want to get my money back

Wrong Adidas cushion socks was delivered today... I have ordered 3pairs... Their colour and quality is totally different and product is not refundable and not return type...
So what can i do now... This is purely breach of trust by paytm... m not asking other product but the same which i saw while purchase...
If query not resolved i will discontinue using paytm...

I have been trying to resolve an issue with promocodes from paytm for last 2-3 weeks. I received 5 100% cashback coupon codes each worth rs.1100 for buying a bike (Order #: [protected]), of which i have already used 3 coupons. Now when i try to use 4th coupon code, it didn't work and i had to contact their customer care multiple times. They don't want to even listen to our problem, every representative says we will get call or email, because they didn't listen properly, initial emails from them was "it is a valid coupon" (Of course i knew it is a valid coupon, problem was it was not working.) and they closed ticket saying that the issue was resolved when it wasn't. So after multiple calls, issue got resolved creating a new problem.

I think paytm engineers didn't fix many of their bugs and released the product. When i apply code it will show a cashback amount and upon reloading page the amount changes. The coupon condition is, i can add any no of items to cart but it will apply on a maximum of 3 items only. Now i have added 2 items but coupon gets applied on either one or the other. Attaching 2 screenshots showing one coupon applying in first item (Doc1) or second item (Doc2) only.

Coupon code should apply on both items giving me rs.1100 cashback, but it isn't. I have tried to call customer care, but as usual they don't listen and tell same reply that i would be getting call, it has been more than a week since my calls (Called more than 3 times) but no response.

I have purchased iphone7 from paytm and seller was showing as rsr informatics private limited. When i unbox the iphone7, it does not contains lightning cable to 3.5 mm jack adaptor but when i placed an order, its mentioned on the paytm that adapptor must me present in box. Now there s not online information present about seller. I do not understand that should i return this product or wait because i am not starting this phone untill i do not get the resolution. Please look into this matter and resolve this issue because i spent rs40000 to purchase this phone. I am really upset after seeing this type of problem.

I am having paytm account linked to mobile [protected].
I used to make payments successfully.
But now the message comes up as “ an error has occurred “ and i am not able to make payment for my airtel landline and broadband number.
There is sufficient amount in my paytm passbook.

The failure to pay bill pertains to the landline number[protected]. Service provider is airtel.
I have made successful transaction on 25 jan 2019

I have bought uc in pubg mobile by times of money limited on Jan 27 but i didn't get my uc and and my money is deducted from my account.. Please help with these as soon as possible. How long should i wait. Atleast make a refund.reply to it or process to it. No response from the team.

Hello this is mathen. I lost my device on 18/1/19 on friday. Some one made four transactions in my paytm account. The total money is rs7000. I have made a complaint regarding the fraudulent transaction took on my paytm account and its more than ten days. I have given all the information to them but tilll now i didn't receive any mail and i need them to refund my money back to my account. Thank you
The complaint number[protected]

Purchased uc cash via in-app purchase of pubg mobile on 28 jan 2019 at via internet banking. Costing rs.799 for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no:[protected]

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.

Sir my registered mobile number on paytm is [protected]. I bought samsung 256gb memory card on 11th january but when i opened it after 12 or 13 days because i was outstation it was just a plastic card not a memory card. It has no circuit on it. When i tried to replace the product paytm said it is not covered with our return policy. I have paid 2000rs for it but i got 600rs cashback after delivery of item.

I have booked two tickets from Bhopal to Ahmedabad but in tatkal ticket not conform, and amount is debited from my account.But in irtc account refund amount shown in Paytm m account but it is not refund I'm my HDFC bank, because Amount debit by my HDFC debit card.but
amount not refund in my HDFC bank,
Please transfer my amount in my HDFC Bank

I purchased motorola mobile e4 plus 32gb imei /serial# [protected], paytm mall order i'd: [protected]. I have complained so many times to customer care executive regarding the brand warranty of said mobile. I have purchased a new mobile but sevice center of motorola phone has refused to give me warranty and said that you are second owner and your mobile sold 6months before you purchased. Nobody is given response to resolve my problem. Plz do needful.

I had placed the order for tcl tv 55 inches (Tcl55c2us) from paytm mall but received the wrong product.

1) after continuous follow up from paytm mall my tv installation was done after 2 months from the delivered date
2) upon opening of box we found out that they have sent the wrong model i. E (55p2us) which we found out when the installation person opened the box
3) after complaint to paytm mall they are saying as per policy we have to intimate them within 7 days of time

Here my question is how will anybody know which product they have sent without opening it.
Paytm mall has taken 2 months to come and open the box to install it.
Who is responsible for making wrong bill in from which customer sees.

I’m wrong this mail to seek help from cybercrime police to look into this matter as it’s a genuine case of fraud and i have all the proofs relating to this.

Sir,
On 23 january, i invested 10000 rupees on aditya birla sun life liquid fund through upi transaction. My amount was deducted from my bank account but no investment was done. It says transaction failed.
Fc transaction id: axifrce018be20d414f9e8e2430022c1078
Upi transaction id:[protected]
Destination upi id: billdeskpg. [protected]@hdfcbank
Please help me sir. This amount is very precious for me. I am a student and if i don't get this large amount of money i attempt to suicide.

I HAD BOOKED MY TRAIN TICKET ON PAYTM ON 30 OCT 2018.BUT MY REFUND DOES NOT REFUND TO ME.PAYTM BOOKING ID'S ARE [protected] AND [protected].
I HAD BOOKED MY TICKETS THROUGH STATE BANK OF INDIA UPI/DR/[protected]/PAYTM/PYTM/PAYTRA 1599/Oi
UPI/DR/[protected]/PAYTM/PYTM/PAYTRA 1599/Oi respectively .i requested to u please help me to assure my money.
I AM VERY THANKFULL TO U.

I received cashback if rs 200 in a week but none of the money was credited in my account . The company says they’ve paid the money but paytm didn’t credit it.
What am I supposed to do now. My money is stuck because of paytm. How can it not accept the genuine cashback which is credited.
Paytm is not supposed to take the decisions before asking the customer

I have successfully completed the transaction of 600+60 uc in pubg mobile for rs. 799 on 20th Jan 2019 at 12:22AM via net banking with the account from state bank of india . But, the product is not received yet. The amount is debited from my account. So please either refund me or provide the uc. My pubg profile Name is reddiDare and id is[protected] ([protected])
Below i have attached some screenshots as proofs. You can see the message received from bank that the amount of rs. 799 is debited. Hope you will resolve it soon.

A person his name is sadab qasib dalvi. He called me and give me sujjection for Paytm lifafa and told me he will give me 3000 cash Paytm lifafa lucky offer for 1000 rupees. I send him 1000 rupees through 500 as 2 time his no. Is [protected]. And wallet transaction Id is [protected]&[protected]. I need my money and I want to he will arrest . He is doing scam . Paytm will take action . My name is Ashish Kumar and my Paytm number is [protected].

I paid 1000 payment through paytm wallet and he is told me he will give me Paytm lifafa offer rs.3000 coupan. I need my 1000 number . The number is [protected] who take me 1000 through paytm for lifafa Paytm and told me that he is Paytm executive and working as online Paytm executive in Delhi his name is Kartik wagmare. His house in Mumbai . He fraud with me . I need my money otherwise I want he will go for jail. Plzz take option

Purchased UC cash via in-app purchase of PUBG mobile on 24/01/2019 at via internet banking. Costing rs.799 for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same. My nick name in game is "SauravSangral' and email is : [protected]@gmail.com

Customer care centres are unreachable

I got proof of payment which I'm attaching below

Sunil pradhan on Jan 21, 2019
I bought uc in pubg mobile but didnt receive them in game. The purchase was for 60 uc and costed me 79 rs . money was deducted from my account.. For some reason my google play didnt record the purchase.. I am attaching an image of sms which I got from sbi net banking confirming of money geting deducted and being transferred to this . it would be great if i can get a refund or if my purchase can be compleated by adding the uc in game that i purchased.