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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 126

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P
purnandughorai
from Kolkata, West Bengal
Jan 11, 2019
Resolved
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Website: paytm.com

I am sending rs 2000 in 30 december 2018 from my paytm payments bank to state bank of india account through upi money transfer successful but state bank of india not credited this amount to beneficiary account when i contact paytm bank they advice me thats beneficiary bank problem when i contact sbi they told me that's paytm bank issue in this situation what i should do please rectify this issue and credited this ammount
+1 photos
Jan 17, 2019
Complaint marked as Resolved 
I got an refund from zomato but refund was not credited in my account
Rrn no:20190109111212800174515711572443136
Paytm no:[protected]

money transaction successful but beneficiary not received - Comment #3323698 - Image #0
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    V
    Vikrant Tej
    from Jaunpur, Uttar Pradesh
    Jan 10, 2019
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    Address: Lucknow, Uttar Pradesh

    On these below dates my Rupees got deducted from my paytm wallet automatically.
    Applect learning system RS. 299
    28th December 2018

    RS. 399 recharge 22 Dec 2018
    Sir, we have already recharge 399 on 28th then there is an automatic deduction glitch of money with same amount plz do something
    .
    Please ensure to check all the sides from scratch and give a feedback to me on [protected]@gmail.com.
    Thank you.
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      P
      Prajwal Sable
      from Pune, Maharashtra
      Jan 10, 2019
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      Address: Nagpur, Maharashtra, 440017

      I was done a transaction of 2000/- on 30 december 2018 and still this amount is not transfered to receiver account after seven days of transaction so refund my amount as soon as possible.
      I was registered my complaint to bank of baroda their resolution is amount credited to benificiary but still amount is not created to benificiary.
      So i request u
      +1 photos
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        J
        joun abbas
        from Varanasi, Uttar Pradesh
        Jan 10, 2019
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        Address: Faizabad, Uttar Pradesh, 224135

        I have transferred 3000 rs to my paytm account from my SBI account for some work.
        After successful tranfer of 3000 rs to paytm wallet from my SBI account after some time i sent my money back to source .
        Now Money 3000 rs got deducted from paytm wallet but did not get refunded on my SBI account.
        ORDER ID : [protected]
        WALLET TXN ID : [protected]
        ITS BEEN 3 DAYS MY MONEY IS NOT REFUNDED.
        I TEXTED PAYTM COSTUMER EXECUTIVE HE SAID YOUR MONEY IS TRANFERRED AND WHEN I CALLED SBI COSTUMER EXECUTIVE HE SAID WE HAVNT RECEIVED ANY MONEY.
        WHAT IS LEFT FOR ME IS CONSUMER FORUM.
        PLEASE HELP ME TO GET MY MONEY BACK.
        Hello sir mene[protected] ek UPI transaction kia tha PAYTM ke is upi I'd se [protected]@paytm or is I'd main tafijul.[protected]@oksbi but abhi 7 day ho geya but muje koi paisa nehi mila

        PAYTM or SBI ki customer koi help nehi kar raha ap kuch kijiye

        Ref I'd :[protected]

        money not refunded to sbi - Comment #3321781 - Image #0
        money not refunded to sbi - Comment #3321781 - Image #1
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          X
          x2 mahesh
          from Delhi, Delhi
          Jan 10, 2019
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: paytm.com

          I have transacted 15590 using pay tm amount deducted from my pay tm account and not credited to my bank account. While i asked them they are not correctly responding and negliting the customers voice
          +4 photos
          Paytm always keep me waiting, and doesn't solve my issue regarded to my money, they don't reply, they changed my account with same email ID, and I am facing these problems from 8 months.

          about amount not transferring and not rolling back to my account - Comment #3320122 - Image #0
          I booked train ticket via irctc app and paid via paytm internet banking. Ticket is not generated and showing pending with bank.
          I tried booking again, and amount got debited again. But no ticket was generated.
          Username jaikusk
          I made a bank transfer of 5915 on 15th dec 2018 from paytm bank account but not got the amount into my sbi account. I want to raise a chargeback into my account. i am trying to contact paytm but after letting me wait for 2 hr they just cut my call.
          paytm services just frusturated me
          Baggage damage while travelling from ahmedabad to chennai in go air at 11:05 pm
          I have make payment from your payment gateway kindly refund my amount which is debited from my bank A/C details given in the details.

          Thanking You

          Dipankar Pantane
          Mob [protected]

          Transaction ID: [protected]
          NAGPUR ( NGP) HOWRAH JN ( HWH)
          Transaction Date: 2 Jan 2019
          Transaction Amount: 1405.49
          Failure Reason: Payment Failed
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            H
            Hari sridhar rao
            from Amalapuram, Andhra Pradesh
            Jan 10, 2019
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            Address: Chennai, Tamil Nadu, 600044
            Website: Paytm

            I paid rs.5, 000 through online paytm to buy a bigbazaar voucher of the same value on 23rd march 2018, after my kyc update during the month of april and i tried to use the same during the month of april'2018 at bigbazaar, but its failed bigbazaar person told that my voucher already claimed at noida on 25th march'2018 itself.

            I shocked with this news, i argued with bigbazaar person also but no use, i really didn't understand how the somebody claimed my voucher that to in noida as am residing in vijayawada (Ap) and never visited noida in my life time and not even shared my voucher code or pin, not even received any sms to my registered mobile number on the usage by somebody also.

            No response received from paytm, few weeks responded my mails as its under process then even my mails also not reaching them its showing un-identified mail id.

            My voucher will be valid till march'2019, till date am trying to meet any concerned through social web sites, but no use, somebody responded in facebook and said the same that its in process.

            I am suggesting dear friends, its a big cheating portal and please don't put your hard earned money any of paytm wallets or to buy any vouchers
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              D
              DrSubha Bodruzaman Sk
              from Kolkata, West Bengal
              Jan 10, 2019
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              Address: 713103

              [protected]@gmail.com wrote:
              My name is sk. Md. Bodruzaman. I am trying to transfer 4000 through paytm upi
              Upi i'd [protected]@paytm. Transfer sbi bank account no [protected] on 1st january 2019. Upi reference i'd is[protected]. Transtio was susesful money is deducted from paytm payment bank. But money 4000 rs still not credit to beneficey bank state bank. When i contact paytm tay say that money is debit in our bank but state bank not receive this 4000 rs. Please sir credit 4000 rs money on my account. The money still now not credit after 8 days over. I complain rbi, npci, cybercrime branch of police also. I send bank statement.. Please give nessary staips. I send my bank statement which show u that money still now not credited.
              +1 photos
              Booking was error

              upi transaction failed but money debit and the money not credited still now. - Comment #3320172 - Image #0
              Simbu Anbu's reply, Jan 9, 2019
              Booking error
              I was paying electricity bill from mpez through paytm gateway through upi -[protected]@upi but transaction failed and money got paid with me from upi app it was 9000 Rs and suddenly server failed and i have talked to electric bill compajy they said we didnt have recoeved any payment from you yet
              Same problem i am facing now i[censored] find any solution please share i hi also try my best
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                S
                sdivyas
                from Delhi, Delhi
                Jan 9, 2019
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                Address: New Delhi, Delhi, 110019
                Website: www.paytm.com

                Hi My name is deepa sharma my paytm number is [protected] block paytm cyber cell team block without info.

                and he is claim this transaction [protected] of INR 2900 on 24 Oct 2018 is fraud .what is the basic of fraud.

                1) this number is my friend and he is not raise any complaint.
                2) without any complaint why should block my paytm account.
                3) i want reason why block my paytm account
                4 )this money transaction before 3month so. why take action this time
                5) i want reason who is person raise this complaint
                6) what is the proof this transaction fraud. i want proof any how
                I received the duplicate ink for my printer Epson l210, after filled new ink my printer stopped working, after technician open found due to ink quality the printer stopped working

                paytm cyber cell team against - Comment #3320233 - Image #0
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                  M
                  mohit@123
                  from Delhi, Delhi
                  Jan 9, 2019
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                  Someone else is using my email id. I can login through my mobile and if i want to add my email id. The account says email id used by some other account. I have wrote may mails about the same but no reply as come yet from paytm . They also don't have customer care no. when i can talk to executive.
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                    S
                    srihari69
                    from Hyderabad, Telangana
                    Jan 9, 2019
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                    Address: Hyderabad, Telangana, 500045

                    I had business with name colors linked to my cell [protected]. Yesterday a customer made pmt of rs.8265 thr sbi card. We have not received the amount. Message received on customer cell no. [protected] is reproduced below:- thank you for using your sbi debit card 459xx0053 for a purchase worth rs8265 on pos [protected] at colors krishnanagarlt txn#[protected]. If not done by you forward this sms from mobile number registered with sbi to [protected] to block your card.
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                      J
                      JAY KUMAR DUTTA
                      from Gurgaon, Haryana
                      Jan 9, 2019
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                      Address: Dhanbad, Jharkhand, 828128
                      Website: www.paytm.com

                      First case -
                      I jay kumar dutta on the behalf of my mother mrs. Manju dutta. My mother sent me money from [protected]@paytm which is linked with her airtel payments bank saving account with savings bank account no.- [protected].
                      Transection no. =[protected]
                      Date = 01/01/19 06:46 am
                      She sent me money through paytm bhim app money is deducted from her account but not credited in receiver jay kumar dutta bank account which virtual payment address is [protected]@paytm. This is linked with jay kumar dutta's state bank of india bilbera branch account no - [protected]. I have lodged many times complain no[protected] in paytm but he say your payment is success and closed my case. But still its app show me pending confirmation. I have submitted screenshots but there is no any positive responce. Please help me to recover my money.
                      +2 photos
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                        D
                        dwivedi494
                        from Delhi, Delhi
                        Jan 8, 2019
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: paytm.com

                        1.
                        Transaction id: [protected]
                        Pnr: [protected]
                        Train no: 12860
                        Doj:[protected]
                        From: bsp to cstm
                        Transaction amount: 555
                        Refund amount: 495
                        Ref id: [protected]
                        Refund to: paytm m

                        2.
                        Transaction id: [protected]
                        Pnr: [protected]
                        Train no: 18029
                        Doj:[protected]
                        From: ltt to bsp
                        Transaction amount: 525
                        Refund amount: 465
                        Ref id: [protected]
                        Refund to: paytm m
                        +2 photos
                        Jan 13, 2019
                        Complaint marked as Resolved 
                        Received msg from the company with refund details in bank account not in paytm wallet. Checked bank transactions and refund was received.
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                          R
                          Rawal Kunal
                          from Chennai, Tamil Nadu
                          Jan 8, 2019
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                          Address: Valsad, Gujarat, 396171

                          My complaint is about my refund... I have tried to pay the bill of dgvcl but ur paytm merchant has cancelled my transaction... And my money has been debited from my account... So i want my refund...... Money was rupees 3310 /-... I hope that u will... Refund as much as possible faster u can... I am trying from 4 days... But it's.. Not refunded by u...
                          Jan 08, 2019
                          Updated by Rawal Kunal
                          Phone/Mobile Number: [protected]

                          My complaint is about my refund ... I have tried to pay the bill of DGVCl but Ur paytm merchant has CAncelled my transaction... And my money has been debited from my account ... So I want my refund... ... Money was rupees 3310 /- ... I hope that u will...refund as much as possible faster u can ... I am trying from 4 days ... But it's..not refunded by u...
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                            N
                            naveentosh
                            from Mumbai, Maharashtra
                            Jan 8, 2019
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                            Address: Ghaziabad, Uttar Pradesh
                            Website: PayTm

                            This is i regard to refund of my part cancelled train tickets vide order no booking id [protected] which eventually was suppose to get credited in my credit card account used for the transaction,
                            I have made several complaints about the non receipt of this refund amount to paytm authorities but every time they say to revert in 24 hrs,
                            Now i am sick of making follow ups for my own money & strongly feel that it is highly unjustice on part of paytm to keep customers suffering for their own money
                            Pl help
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                              V
                              Vivek minz
                              from Patna, Bihar
                              Jan 8, 2019
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                              Sir,
                              I recharge videocon d2h through paytm on 4 january, 2019 of 300rs recharge was failed. 2.25rs is deducted from wallet and 297.75rs is deducted from bank through upi. Paytm refunded rs 2.25 only and rest 297.75rs they did not refunded. When i call to paytm customer care then they busy with another customer. I wait for 23 mins then also they don't receive call. I call many time then alsa they didn't receive my call. Very very bad service. Please help me to get my refund back of 297.75 rs.
                              Thank you
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                                A
                                Anil cm
                                from Samastipur, Bihar
                                Jan 8, 2019
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                                Address: Dhanbad, Jharkhand, 828121

                                9 october 2018 ko maine apne bank account se rs2000 paytm wallet me paisa upload kiya jo pending ho gya or mere bank account me se v deduct ho gaya or avi tak mere bank account me refund nhi hua or naa hi mere paytm wallet me
                                3 months ho gaya avi tak mere refund money ka solution nhi mila hai paytm ke wajah se hme bahut presani ho gya rs2000 pending me fasa k rakha hue hai
                                Please check the details and refund my money
                                Paytm order id no. [protected] hai iska screenshot pic v hm send kr diye please help me

                                Thanku
                                +1 photos
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                                  S
                                  Simsim
                                  from Chennai, Tamil Nadu
                                  Jan 8, 2019
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                                  Address: Coimbatore, Tamil Nadu, 641005
                                  Website: Paytm mobile solution

                                  I made payment of rs. 3658 through icici bank
                                  On 8.1.2019 for flight booking with spice jet for travel from coimbatore to chennai on 23.01.2019. This amount has been debited in my icici bank
                                  Account. But the amount has not reached spice jet and i have not received the flight ticket from them. The payment is made in favour of paytm mobile solution. Pl. Therefore look into the matter and help me to get the flight from spice jet urgently.
                                  S ramachandran
                                  Jan 08, 2019
                                  Updated by Simsim
                                  Non receipt of air ticket from Spice Jet
                                  Jan 10, 2019
                                  Updated by Simsim
                                  Pl. arrange to refund the amount of Rs. 3658 to my ICICI Bank account urgently. I do not know why so much time is taken to refund the amount. PL. treat the matter as very urgent. I am old man 80 years old. So don't disturb me.
                                  S. Ramachandran
                                  Jan 11, 2019
                                  Updated by Simsim
                                  I booked flight ticket on 8.1.2019 for travel in Spice Jet flight for two persons S Ramachandran and Alamelu on 23.01.2019 and paid Rs. 3658 through ICICI BANK The amount was immediately debited in my account and paid to Paytm mobile solution. Now the amount is held up with Paytm mobile solution. The flight ticket has not been booked received. Please therefore arrange to refund the amount to me without any further delay. I am old man 80 years age and I am very much worried.
                                  S Ramachandran
                                  author: S Ramachandran

                                  It is impossible to verify the public complaint, and nobody has a duty to reply on the complaint,
                                  - which author is anonymous (no full name, no address, no e-mail )
                                  - where there are no facts with place and date, preferebaly with time
                                  - where the authot is unable to attach the payment document receipt of ICICI Bank.

                                  The payment has to be done based on the invoice.
                                  If no invoice has been received by you, it is unclear, what you had paid for.

                                  After you are ready to produce the deficiencies, you can apply to the correct service provider
                                  - this is operator of the site, where you had tried to make the resrvation and whom yu had paid (see your receipt)
                                  or, alternatively,
                                  you can request the assitance of the legal professional for fee in order to evaluate the sutability for further action - for exmple, to bring the civil suit to the local Indian court.

                                  I am not associated with the above service provider - Paytm Mobile Solutions nor with air carrier.

                                  Regards,
                                  Sr manager for ICAO irregulations matters
                                  Aryan enginners ltd
                                  email for request with documents:
                                  aryan {at} vivaldi.net, where {at}=@
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                                    N
                                    Nithin Bittu
                                    from Hyderabad, Telangana
                                    Jan 7, 2019
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                                    Address: 504001
                                    Website: paytm

                                    From my paytm i done a jio recharge to wrong number so i kindly request you please refund my rechage amount before they use it.. I mentioned all details and photo of my compalint... I hope this will get sloved my you...

                                    Transaction receipt
                                    Order no - [protected]
                                    Operator reference number - [protected]
                                    Amount 399 jio

                                    Please slove my request soon...
                                    Thank you
                                    +1 photos
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                                      D
                                      Deepak R Rajbhar
                                      from Mumbai, Maharashtra
                                      Jan 7, 2019
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                                      Address: Thane, Maharashtra, 421503
                                      Website: paytm

                                      Added to paytm accountfrom: hdfctransaction id [protected]-01-05 10:48:32 am
                                      Rs 1
                                      Success

                                      Rs 1, 000
                                      Success bank txn id: [protected]
                                      Paytm_wallet
                                      Added to paytm accountfrom: hdfctransaction id [protected]-01-05 10:48:34 am
                                      Rs 5
                                      Success bank txn id: [protected]

                                      I only authorize 1st transaction for rupees 1.00 for newly made paytm account but after some time i found rupees 5.00 deducted from my hdfc
                                      Credit card and gone to paytm account again next day same thing happens rupees 1000.00 deducted from my hdfc credit card and gone to paytm account
                                      Above two transaction are not done by me how it has came on my patym account i want to know. I only authorize to pay rupees 1.00 from my account to paytm but i have found after that i have found two transaction done on account for rupees 5.00 and rupees 1000.00 which are transfer to paytm account without my authorization. I want to know who has done this fraud on my account.

                                      I want my money back to revert on my hdfc credit card for rupees 1005.
                                      +1 photos
                                      I have made a order on 28th december due to late delivery, i cancel order same day. i have complain against but still no positive response for refund. paytm team is not give proper answer for refund.

                                      please help me for this

                                      regards
                                      saurabh
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                                        M
                                        Mohit140190
                                        from Patiala, Punjab
                                        Jan 7, 2019
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                                        Address: 147001

                                        I have ordered a blue loafer shoes through order no. [protected] on 02 dec 2018. But after receiving the shoes, there was some size issue so i desire to return the shoes to paytm mall. As i opened my app, i was unable to return the product due to some technical issues with the app. So, i requested the consumer care official regarding the return of the shoes by filing a complaint. On resloving the issue, paytm mall had issued a return request. On 12/12/2018 with the return request, the courier boy picked up my shoes.in the mean time, through app i a placed return request on 13/12/2018. The again guy came to me very next day i. E. On 13/12/2018 to pick up the shoes and one another item. But when he saw the return request regarding shoes, he admitted that he had already picked up the product yesterday i. E. 12/12/2018. The courier pickup partner was from blue dart patiala.
                                        I register a complaint on 20 dec 2018 regarding the refund through reference no.[protected]. But paytm had last replied me in this regard on 26 dec 2018 stating an early solution to the issue. But there is no status update till now. I requested through email for an early solution on 30 dec 2018 but never got a response from the other side. Again, i did the same on 02 jan 2018, but there is no response at all from the paytm.in the mean time, i called the paytm mall customer care through reference no.[protected] on 30 dec 2018;[protected] on 02 jan 2018;[protected] on 07 jan 2018. But till now my query is not resolved.
                                        Jan 08, 2019
                                        Updated by Mohit140190
                                        After posting complaint here, the Paytm official made a remark that they hadn't received the product so they are closing the complaint.
                                        Jan 08, 2019
                                        Updated by Mohit140190
                                        The complaint is still unresolved. The paytm officials don't know their delivery partners who came for pickup.
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