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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 125

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S
Sheshmishra
from Faizabad, Uttar Pradesh
Jan 17, 2019
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For depositing fee in respect of BITSAT 2019 application no 405523 an internet banking transaction of Rs 3167 through Paytm channel failed, though the amount was deducted from my account. I deposited the requisite fee again which succeeded. I request you to please see that money deducted from my account which could not be credited to BITSAT 2019 application no. 405523 is returned. The details of the transaction are as below:
Dear Customer, your Account XX0150 has been debited with INR 3, 167.70 on 07-Jan-19. Info: BIL*ONL*[protected]*One97 C. The Available Balance is INR 1, 02, 455.45.For dispute, call [protected].
Thanks and regards
For Riviresh Mishra
BITSAT 2019 application no. 405523
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    S
    Simsim
    from Chennai, Tamil Nadu
    Jan 16, 2019
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    Address: 641005
    Website: Paytm mobile solution

    I paid Rs. 3658 through ICICI Bank on 8.1.2019 for booking flight ticket With Spicejet and the money was paid to Paytm mobile solution for onward payment to Spicejet. The amount did not reach Spicejet in time and so the transaction failed. The amount is held up with you. I don't know why so much time is taken by you to refund the amount back to my account. Please therefore make immediate action to refund the amount.
    S Ramachandran
    +1 photos
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      H
      Hitheshini
      from Salem, Tamil Nadu
      Jan 16, 2019
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      Website: Club factory and paytm

      I paid 1032.79 for orders placed on clubfactory(order no: SO[protected]and due to some reasons I cancelled it before it is shipped. I got a message that money has been refunded to my original payment account from club factory and it's been more than 15 days. I haven't received the money to my original payment account (Paytm). I have called Paytm customer care and they asked me to contact club factory. They also said if club factory refunds the amount they would refund it. I contacted club factory for more than 5 times they are saying that money is refunded . What to do now?Please solve my issue.
      +1 photos
      Jan 16, 2019
      Updated by Hitheshini
      This is the thing I've been seeing but I haven't received any money.
      Jan 16, 2019
      Updated by Hitheshini
      This is the thing I've been seeing but I haven't received any money.
      Sr i purchased head phone items from my account amount deducted but nt credited to the retailer account of rs 286.13 for purchase of item. It is showing PAYTMAPP111855.
      M S BONGALE
      Dear, I have checked, we have returned refund to your original payment channel, and the ref id is :885c6fd1-05c6-455d-a00e-5817c95b5c91, refund id is 20181230111212801300168452217639920. Please check your bank statement around 30 Dec.
      My product was taken back no 19 december 2018 and till now i haven't got the refund for the product . they are saying that the product was not given to the courier boy.
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        J
        from Delhi, Delhi
        Jan 16, 2019
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        Address: 560037

        Hi,

        On 09TH DECEMBER 2018, I have purchased cloths worth 1917.30 in Reliance Trends Marathhalli through paytm with order number of 53C5AD01.

        That time offer is there with paytm board saying up too 500 rs cashback if you pay through paytm, but till now I haven't received any single rupee for that, now I am demanding you to give 500rs for delay instead upto 500rs.

        When I call pay tm they are telling we are unaware of Reliance trends offer, and no one is responding later even though I have raised complaint[protected].

        The time I spent for that I am demanding paytm to give total money back instead upto right away to my wallet.

        You can call me on [protected].
        May 10, 2020
        Updated by [email protected]
        May I know why paytm is not responded to this ?
        My order I, d 628850*** defective received
        If any refund is pending at Paytm end then I suggest contact Paytm customer care on[protected]
        or raise the query form App in 24*7 help option. They will be able to tell you when will you receive
        Worst team and worst service... I haven't received any response from paytm.
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          S
          sanjeevpoonia30
          from Delhi, Delhi
          Jan 16, 2019
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          Address: Jaipur, Rajasthan, 302006
          Website: paytm.com

          Hi,

          I had done a transaction on 24th oct 2018 through icici bank imobile app using scan to pay option. I had scanned a paytm upi qrcode and done rs. 10000 amount transaction.

          Now the issue is the amount is debited from my account but not credited on beneficiary account.

          I had the complaint on icici bank they told me that the transaction is completed successfully but the beneficiary show me the statement of his account and the amount is not credited in his account, which shows that the payment lapsed at paytm's end.
          +1 photos
          Feb 25, 2019
          Updated by sanjeevpoonia30
          Hi,

          I didn't receive any update from any side.
          is there any update?
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            A
            ajuvora
            from Mumbai, Maharashtra
            Jan 16, 2019
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            Ordered on 15th Jan at 4:38PM, I booked a bus from Sanjay Travels Online and the money was deducted from my Paytm account, which got paid at General Microsites, however, on the day of the travel, it said the ticket was not booked and the money was still deducted. Please refund the money.
            +1 photos
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              D
              Dev Karnwal
              from Satrikh, Uttar Pradesh
              Jan 16, 2019
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              Address: Muzaffarnagar, Uttar Pradesh, 251314
              Website: Paytm

              Bus booking confirmed!
              Pnr:[protected]
              Ticket no: pjmpnw
              Paytm booking id: [protected]

              Mr. Kanhaiya lal (14#)

              Ms. Janvi karanwal (13#)

              Ms. Divya karnwal (17#)
              Ambala to manali
              Himachal bus tours
              A/c, seater semi sleeper, volvo
              Boarding time: 21:50 tue, 15 jan 2019

              Location: ambala fly overambala fly over, ambala, haryana
              Landmark: ambala fly over
              Contact: [protected], [protected]
              Look at the time bt i get my bus on 2:10am with another seats.
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                R
                Rama9798
                from Muzaffarpur, Bihar
                Jan 15, 2019
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                Address: Gautam Buddh Nagar, Uttar Pradesh
                Website: www.paytmmall.com

                I order a bag from paytm mall on 26 decembet 2018 and its delevery date was 11 january. But it was not delever yet 15 jan . It provide me a invalid tracking id. I compain its website but it not solve any problem. I paymet already what i do. My order no. Is - [protected] . I call paytm mall coustemer but they say i massage you when we got information . But 5 day to go it has no information..
                +1 photos
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                  H
                  Haroon Rasith
                  from Chennai, Tamil Nadu
                  Jan 15, 2019
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                  Address: 607106

                  Sir,
                  Money debited from from my indian bank debit card (Card no.[protected]) (A/c. No. [protected]) but loan payment for kreditbee (Loan reference number - kb181231vbptts_gjqhb) (Rs.5, 078) met with failure. I received failure message in my mobile. But, payment not credited in my account. Kindly make it as quick as possible.
                  Thank you,

                  Regards
                  M. Haroon rasith
                  Mob: [protected]
                  E-mail: [protected]@gmail.com
                  Jan 15, 2019
                  Updated by Haroon Rasith
                  Hi there!

                  Your payment of Rs. 5074 at KreditBee has failed.

                  In case your money is debited, it will be automatically credited into your bank account within 3-21 days

                  For future reference, your Order Id is KB181231VBTTS_kPZI2.

                  Thanks,

                  Paytm team
                  I transfer 5800 rupees on 7jan, 2019 to mittal sales and service account of bank of Baroda but it was not transfer to mittal sales and service and the money was deducted from my bank account please solve my problem
                  I've downloaded the app frapp and did missions for money. I did not receive the money I was promised. I saw my paytm notifications and all my money had been sent by frapp and the error showed that there's been a cash back failure and I never got my money.
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                    M
                    manchanda11
                    from Gurgaon, Haryana
                    Jan 15, 2019
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110059

                    Dear sir,
                    I purchased a wireless bluetooth heandset on paytm by bhim upi. My order id is: [protected], date: 12 january 2019, time: 11:25 am. Then i pay 124 rupess by bhim upi, bhim upi show my transaction is succesfuly and my money is debited but my order is failed. Then i call paytm customer care he told that your payment has been declined by your bank.
                    +1 photos
                    Mar 28, 2019
                    Complaint marked as Resolved 
                    Thnkas for support
                    Paytm Mobile Solutions — Amount is debited in my paytm account [protected] but not credit in bank account
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                      A
                      Arun8557
                      from Chennai, Tamil Nadu
                      Jan 14, 2019
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                      I bought 60 UC for 79 Rupees on 12 Jan 2019 at 23:40. The amount got debited (79 rs) from my account but I didn't receive my UC. After the successful payment, when I returned to pubg game it said "failed to purchase". I waited a day. But still I didn't receive my UC. Please solve my issue. I have attached the proof below. Please check it out and solve it.
                      +2 photos
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                        S
                        Stellapawar83
                        from Anand, Gujarat
                        Jan 14, 2019
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                        Hi .. i wanted to book movie ticket for URI but on paytm it is taking a way long time to load and plus it us now showing correct info about the seats in first attempt and when im proceeding to book now and trying to book the tickets after two three attempts it is showing error.. the screenshot of which has been attached below . pleases this problem
                        +1 photos
                        Showing no available seats..

                        error in booking movie ticket - Comment #3325380 - Image #0
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                          V
                          Vijay Moudgil
                          from Delhi, Delhi
                          Jan 14, 2019
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                          Address: 125001

                          Vijender
                          10:25 am (5 minutes ago)
                          To paytm

                          I am waiting for your response
                          The wallet a/c no. [protected]
                          The order no. [protected] (The massage show of transaction failed)
                          Hope you will look in this matter will make solution of this critical matter
                          Kindly confirm. Because my bank saying the amount has been credit successfully, but in the wallet i have not got the amount
                          What the duck

                          I have order the amount to credit but I have not got, but my bank has debit to me - Comment #3325386 - Image #0
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                            P
                            parvesh175
                            from Delhi, Delhi
                            Jan 14, 2019
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                            Address: New Delhi, Delhi, 110061
                            Website: getwoo

                            I used getwoo app but after when i was not satisfied from this i deleted, but deduction of amount is continuously happening... This is so worst app... Due to this app i lost my more than 1500 rupees. I want to return my money... Being a normal person i never used any dating app but still after used it i never use dating app any more... They makes fool
                            +1 photos
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                              R
                              Rajinder Chowdhary
                              Jan 13, 2019
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                              Address: 110031

                              Against order number-[protected] dt-31/05/2018 not received icici cash back till date pending very shamful services plz take action immediately plz forward to paytm ceo your team work is very shamful services no salutations till date pending plz confirm me immediately. Why pending please solve my cash back issue immediately
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                                H
                                Hitesh Parsiya
                                from Ahmedabad, Gujarat
                                Jan 13, 2019
                                Resolved
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                                Resolved

                                Address: Kutch, Gujarat, 370421
                                Website: p-y.tm/3-NRNKX

                                Yesterday i receive msg like below

                                Congrats you have won 1st prize maruti alto in 3th anniversary day this is valid for today for registration rs4999 contact us:[protected] https://p-y.tm/3-NRNKX.

                                This type of msg came from paytm so i was paid money to that merchant

                                I was click on link directly open paytm app and merchant name showing paytmmall

                                So i was understand this is certified so i was paid money 4999.
                                Then after he was call me as you pay gst amount 35000/- and you get cashback after payment and he gave him account details

                                Them account details
                                Name: om prakash thakur
                                A/c: [protected]
                                Sbin0002992

                                But they was fraud when i call to paytm customer care

                                If that merchant was fraud so why he got merchant certificate from paytm

                                Please help me in this case i want to get my money back
                                +3 photos
                                Jan 13, 2019
                                Complaint marked as Resolved 
                                Problem not solved please note My PAYTM register Email [email protected] My Mobile No-9429295231
                                Jan 13, 2019
                                Updated by Hitesh Parsiya
                                Can you give me where my complain reach and what the action by you
                                Hi Team,
                                I tried to book train tickets on Saturday through PayTM Mobile Solutions but payment has not been received to IRCTC due to sattelment failed.
                                IRCTC confirm that payment is pending from your side.
                                Could you please check and refund my amount
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                                  P
                                  Piyush Shubham
                                  from Luckeesarai, Bihar
                                  Feb 4, 2019
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                                  My product was taken back on 19 december 2018 and till now i haven't got the refund for the product . they are saying that the product was not given to the courier boy.They told me to give the product to the courier boy and when I gave the product to the courier boy, I didn't received any message or slip of the pickup and when i contacted paytm they are saying that they haven't got the product. Which is not my fault, they told me to give the product to the courier boy and i did as i was directed and now they have taken the product as well as my balance is also not refunded.
                                  Dear Concerned Team,

                                  I would like to inform you that we are facing issue in Paytm, when we have recharge its getting error .
                                  Sir mera paytm me account [protected] hai jaime 1500 rupee ke something hai mera account block kar diya hai ab mene kaphi kampalend ki hai per koi sunbahi nahi ho rahi hai
                                  I ordered a dosa from zomato using paytm wallet.

                                  There was a deal of 50% cashback. I got 55rs cashback in my paytm wallet but payment status is awaiting. after few days amount has been refunded back. Please solve my issue.
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                                    S
                                    Sarab.singh245
                                    from Gurgaon, Haryana
                                    Jan 12, 2019
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                                    Address: New Delhi, Delhi

                                    Dear sir,
                                    I want to inform that i have received payment of 14, 407 rs in my merchant account no - [protected] on 3rd jan 2019 but it's not settled till now and i am waiting from last 9 days as i required the amount urgently but the paytm team unable to send the amount to my bank account.
                                    I have go take daily follow up regarding this but they didn't call me and when i asked to transfer the call to senior department they said that they are busy we will drop a call back within 2hours but i have not received any call back from last 4days. Today when i call and ask the matter to senior they replied the transfer will done within 4-5 days but i am not able to wait because my condition was not good i have to go for medical treatment.
                                    Complaint no's[protected], 09909468
                                    Kindly look itno this matter

                                    Thanks & regards
                                    Sarabjeet singh
                                    [protected]
                                    +1 photos
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                                      K
                                      Kaifi Asif
                                      Jan 11, 2019
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                                      Address: 560102
                                      Website: Paytm

                                      Hi, in Instagram there is a group named dailyearning80, they used to say that pay 500 and get 2500 paytm cash, I too had made the payment of 500 ( and the transaction id ([protected]). After they went away. I want paytm to please block this type of fraud customers and get my money back. And strict action against them.
                                      +11 photos
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                                        S
                                        sachin6770
                                        from Delhi, Delhi
                                        Jan 11, 2019
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                                        Address: 110034

                                        I was make a payment of rs. 1500/- by scanning qr code to srk industries against order id20190104 [protected] for purchase some item. When i scan this qr code then same name show there for payment proceed and payment made from my side to same merchant.

                                        But this payment does not received by shopkeeper then i make a complaint on same time against query no.[protected] which reply received by paytm that this payment settled from my side after that i was trying to call to paytm customer care but no one response from there.

                                        In last, i was send a mail to nodal officer of paytm who reply me that this payment transferred to sk auto gas account and it will settle from their account then i provide all document of payment screen shot, passbook screen shot, shopkeeper bank statement etc for reverse this amount but he continuously send same mail for settlement of payment and told us to contact to that merchant whose i never meet and pay that amount.

                                        So, i request to you that please help to resolve this matter which transferred to wrong account by paytm internally or clerical mistakes. All supporting documents also attached with this request.

                                        My paytm wallet no [protected] (Name:- sachin sharma) and this transaction was made on 04/01/2019 09:52 pm.
                                        +5 photos
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