PayTM Mobile Solutions Complaints & Reviews

I made payment of rs. 3658 through icici bank
On 8.1.2019 for flight booking with spice jet for travel from coimbatore to chennai on 23.01.2019. This amount has been debited in my icici bank
Account. But the amount has not reached spice jet and i have not received the flight ticket from them. The payment is made in favour of paytm mobile solution. Pl. Therefore look into the matter and help me to get the flight from spice jet urgently.
S ramachandran

From my paytm i done a jio recharge to wrong number so i kindly request you please refund my rechage amount before they use it.. I mentioned all details and photo of my compalint... I hope this will get sloved my you...

Transaction receipt
Order no - [protected]
Operator reference number - [protected]
Amount 399 jio

Please slove my request soon...
Thank you

Added to paytm accountfrom: hdfctransaction id [protected]-01-05 10:48:32 am
Rs 1
Success

Rs 1, 000
Success bank txn id: [protected]
Paytm_wallet
Added to paytm accountfrom: hdfctransaction id [protected]-01-05 10:48:34 am
Rs 5
Success bank txn id: [protected]

I only authorize 1st transaction for rupees 1.00 for newly made paytm account but after some time i found rupees 5.00 deducted from my hdfc
Credit card and gone to paytm account again next day same thing happens rupees 1000.00 deducted from my hdfc credit card and gone to paytm account
Above two transaction are not done by me how it has came on my patym account i want to know. I only authorize to pay rupees 1.00 from my account to paytm but i have found after that i have found two transaction done on account for rupees 5.00 and rupees 1000.00 which are transfer to paytm account without my authorization. I want to know who has done this fraud on my account.

I want my money back to revert on my hdfc credit card for rupees 1005.

I have ordered a blue loafer shoes through order no. [protected] on 02 dec 2018. But after receiving the shoes, there was some size issue so i desire to return the shoes to paytm mall. As i opened my app, i was unable to return the product due to some technical issues with the app. So, i requested the consumer care official regarding the return of the shoes by filing a complaint. On resloving the issue, paytm mall had issued a return request. On 12/12/2018 with the return request, the courier boy picked up my shoes.in the mean time, through app i a placed return request on 13/12/2018. The again guy came to me very next day i. E. On 13/12/2018 to pick up the shoes and one another item. But when he saw the return request regarding shoes, he admitted that he had already picked up the product yesterday i. E. 12/12/2018. The courier pickup partner was from blue dart patiala.
I register a complaint on 20 dec 2018 regarding the refund through reference no.[protected]. But paytm had last replied me in this regard on 26 dec 2018 stating an early solution to the issue. But there is no status update till now. I requested through email for an early solution on 30 dec 2018 but never got a response from the other side. Again, i did the same on 02 jan 2018, but there is no response at all from the paytm.in the mean time, i called the paytm mall customer care through reference no.[protected] on 30 dec 2018;[protected] on 02 jan 2018;[protected] on 07 jan 2018. But till now my query is not resolved.

On 5th jan, 2019, i try to recharge an amount of rs.398/- for my prepaid mobile by opening ideacellular web site. But the amount was gone to paytm without my intention thru transaction id no.20190105111212800110168125951488101 of rs.348/- by taking the cash back of rs.50/-. Recharge was not done and my amount was not credited to my bank account. Pl. Look into the matter and send the refund to my savings account. One more thing i do not have any paytm account.

Please note that i purchased a samsung mobile from malleswarm during june 2018 and at that time they told me that i am going to get back rs.1800/- directly in to my account.
I have been following it up since then but not even a single person has replied.
In the stores where i purchased the response is very very negative.
Please do come out with a solution.
I have all the original invoice and the bills.

My paytm wallet was deducted with rs 1600 that was paid for some renewal of subscription of getwoo which i didn't authorize or otp approve. Date: 6th jan 2019
This is auto renewal subcription and even the vendor/app (Getwoo) isn't even an authorized merchant on paytm.

I have created a complaint on paytm as well as mailed getwoo but no response yet.

Kindly help me with a refund and cancel any such subscriptions

I had book the bus from davangere to sion (Mumbai) on 31st dec 2018. The boarding point selected was "harihar bypass" and time of boarding 9:pm.
After the amount was debited from my account. The invoice received was showing different borading point (Belgum) and timing 11:50pm.

I contacted the operater and put my concern, he said where you have made transaction (App) contact them then i called paytm customer care num and raised a complaint. The complaint was registered at the same date 31st dec 2018 and till today 6th jan 2019. No update still they are checking with technical team. Does really it takes more than a week to identify the technical issue?

I have called multiple times to paytm customer care. Executive saying "we have forwarded your concern to technical team" but till now i didn't get any solution.

Since it was an urgent travel for business purpose. Due to technical issue from paytm app i faced lot of problem and unable to get other busses too.

Kindly consider this on high priority and please help me to get refund.

Sir,
I beg to say that on 3 rd jan 2018 i am paying my ward tuition fee rs. 103000/_ to allen carrier institute through paytm. I submit otp, but showing transaction is failed. Retry. Later i try once again. Again show transaction is failed. Some time later from my bank account rs. 50000.00 is debited.
Now what can i do.
Take necessary action as soon as possible.
Thanking you.

E. Jagdishwar rao

Sir i can send money through upi, i send money from paytm to sbi, amount debit in paytm bank but not credit in sbi, transaction show successful, i send money from paytm bank to [protected]@upi, i bhim app shows transaction received but amount is not credit in sbi, i compliant the paytm app, paytm customer care says amount is debit from my bank, problem in receiver bank,

On trying to book railway ticket, amounts of rs 2113.27, 2113.27 and 1496.80 deducted from my axis bank account on three failed transactions e. G.[protected] and[protected] on 4th jan, 2019 and again[protected]/paytm mobile solutions pvt ltd vide irctc failed tr no s [protected], [protected] and [protected]. Please refund me the amounts immediately.
Puranjan borah

Orderid: [protected]

I have bought bus ticket for my parents on paytm on 23rd december 2018.
I booked 1hr prior to bus scheduled departure time.
My parents were waiting at boarding point well before time. Around 12:45pm they saw bus going without stopping at bus stop. I called paytm and both paytm and me able to connect to bus operator (Royal cruiser). Then paytm customer care representative told me to book alternate bus ticket and shared with them, he also told they will refund back extra amount if that cost for the alternate booking. I have shared the ticket immediately with them. After that i kept calling customer care and they keep asking me to wait 48hrs and they will revert back. And evertime after 48hrs i have to call them and they said bus operator did not revert back so they are not able to back.

When asking about what will happen after 48hrs they just saying dont worry, its been highlighted, escalated.
This cycle of 48hrs keep on happening with out any resolution.

Dear sir,
I am subir mazumder state bank of india account no-[protected]
Transaction id -[protected]igafcrwnj5 of rs.3150
I wants to make a payment from google play store (Beep expiry date scanner for 12 month service) but payment was debit from my account of rs. 3150/- on date.[protected]. Ask to refund the amount as soon as possible.

Thanking you

Date of transaction 2nd jan 2019 transaction ref number - bil/onl/[protected]/irctc ltd/2019 /[protected]/train ticket and merchant ref number -[protected]

Debited to my bank account but irctc given message transaction failed and pending for payment from bank.
Request you to cancel the transaction and credit to my account with same value of rs 1121.80.

Dear sir/ madam i did transaction for booking the railway ticket online through irctc and while making payment with my debit card of icic bank, i received the message rs 1121.80 has been made successfully to irctc ltd (Paytm mobile solution) but irctc given message transaction was failed. Request you to refund the money by credit to my account. Other details are as under - transaction ref number is[protected] and merchant reference number is [protected].

Regards,
Dharmendra
Mob [protected]

Today, i've paid 26 rs thru paytm wallet to mother dairy booth no. 566. Payment successfully deducted from wallet, also cashback received successfully,

But main point is payment of 26rs not transferred to mother dairy booth no 566 as what mother dairy owner said to me.

Also waited 1 hour for payment confirmation, but nothing happened. All mother dairy owner said if we gets sms then only i can fulfill, otherwise not, its not our headache thats what mother dairy told.

This is my txn detail
Jan 5, 2019 11:41:59
Transaction id: [protected]

Status: not transferred to mother dairy

Now, need a refund of 26rs asap as i paid in cash.

Also mailed paytm team on their respective app, but no response whatsoever.

Regards
Manisha
[protected]

I tried booking my tatkal ticket using paytm m today in the irctc site and after the money is deducted i received a status that "pending from bank end".

I have no clue what to do. I lost my booking and the money is also deducted from my account.

Not sure whether i got my confirmed ticket or not. I got stuck as i need to start my travel in one day.

Can someone related to the complaint please take a look and respond asap?

Hi,

I have booked ticket on irctc using paytm from hdfc bank a/c and the amount debited inr 421.80 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund.

Hi,

I have booked ticket using irctc app and gateway of paytm from canara bank a/c and the amount debited inr 2700.49 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund.
Please respond asap

Made two flight bookings for 02 passengers vide paytm booking id no. [protected] and indigo pnr no. Ndcq5m for rs.19982/-. As per mail provided by indigo airlines 100% refund has been credited to paytm after cancelling above mentioned flight ticket. But till date paytm has not refunded a single penny to me since 19 dec 2018. Wheneve i call paytm customer care, they try to linger the case by saying that their concerned team is working on it and full refund will be given to me. I already made paytm so sure about 100% refund has been credited to paytm in 03 transactions by making conference call with paytm and indigo airlines. Please look into the matter and help me.