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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 129

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M
Mitesh1976
from Allahabad, Uttar Pradesh
Dec 30, 2018
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Address: 211016
Website: Paytm.com

Sir i have advance paid for my order. But due to some reasons my ordered has been cancelled due to some reason by you. My gifted coupons from other sites of rs200 has been wasted. Kindly give me my coupons back so that i can order again by using it. As my order has been cancelled by you. So its your fault, you have to again provide me the coupons.
Dec 31, 2018
Updated by Mitesh1976
No any action my complant

Dec 31, 2018
Updated by Mitesh1976
Sir me order advance money Forcing my order to cancel Because of that, my ₹ 200 prize money was lost He complained when he complained
Paytym Company is Fraud
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    V
    vishnu priya bijapur
    from Delhi, Delhi
    Dec 29, 2018
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    Address: 500080
    Website: Paytm.com

    Hi. I had tweeted paytm because i wasn't able to use the wallet because of pending kyc. The kyc page doesnt open and always says "something went wrong". I got a response from the paytm care handle about the problem and it said that if the kyc of a relative is done, your kyc will also be done. He said he will send a verification pin to confirm the identity. However, seemed like it was a fraud as an amount of 500rs was cut from my wallet. Please help.
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      A
      ashishmahajan1510
      from Jammu, Jammu and Kashmir
      Dec 29, 2018
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      Address: Rajouri, Jammu and Kashmir, 185131

      Paytm transcation failed but amount has been deducted in my accounk

      I have 2 working days wait but still same issue paytm hasnt been refund & telling me my refund has been credit but my refund hasnt been credit in my account...

      Ncpi so please get my refund my refference number :[protected]

      2000 rs only...
      Dec 31, 2018
      Updated by ashishmahajan1510
      my amount hasnt been refund you have check my statement

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        P
        PraveenC9
        Dec 29, 2018
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        Address: Medak, Andhra Pradesh, 502319

        Friends don't buy any large appliances from paytm.
        I order geyser on 30november, got a used product. I did a return request. Request is approved. But till now product is not picked up. (Dec29). How many days i should wait.???

        What you people are doing paytm. I called several times. Sent lots of mail.. You are just saying please wait. You know the needs of customer?. Very unprofessional paytm..

        #banpaytm #dontbuylargeappliancefrompaytm
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          A
          Alfiyas7
          from Kodungallur, Kerala
          Dec 29, 2018
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          Website: Paytm.com

          I'm ordering a product through paytm postpaid and i'm repay the amount. But after the order is cancelled and the amount also refund credited to postpaid balance. Please give my ₹317 to paytm wallet/bank account because i'm already repay the duo amount to postpaid please resolve my issue.

          Order number : [protected] this order number is represented my repay to postpaid

          Order number [protected] is represented the shopping and it cancelled and the refund credited to postpaid balance
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            A
            from Noida, Uttar Pradesh
            Dec 28, 2018
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            Address: New Delhi, Delhi, 110059

            A frawd has cheated on me andtaken my money from paytm by saying he will do carding to amazon and sell phone but after paying the amount he blocked me. Kindly please inform paytm to take action regarding this.
            Paytm number- [protected]
            Whatsapp number- [protected]
            Contact number- [protected]
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              S
              Siva975
              from Delhi, Delhi
              Dec 28, 2018
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              Address: Kurnool, Andhra Pradesh, 518134
              Website: Paytm Mall

              Hi,

              I have booked water purifier considering that it is RO+UV+UF+TDS combination by seeing picture in website on 11th october. But delivered product is UV+UF and bill came with RO UV UF. I have placed return request with in 7 days, but paytm guys rejected order saying that product delivered is correct. Everyday I will be calling them and rejecting return request. Please do not purchase any product in Paytm they are bluffing customers.

              Paytm is fake website, and installation person tested TDS and confirmed that UV+UF machine is not suitable.

              Worst customer support and service. What I can do with that product, I have called to customer service and they are saying that for advertising purpose we will place images like that.

              Rather than calling them it is nice to talk with the wall. Shut down your service, I will recommend people not to use paytm. Please find below link in website of picture showing RO+UV+UF+TDS.

              https://paytmmall.com/eureka-forbes-water-purifier-nc-aquaguard-superb-ro-uv-uf-...

              I have attached product of image which is delivered.
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                A
                Aastha chauhan
                from Nichlaul, Uttar Pradesh
                Dec 28, 2018
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                Website: Www.urbonroad.com

                Plz block paytm acc no [protected] registered name - sandeep Kumar
                This is acc o[censored]rbonroad site which makes fool ...
                Ye company fraud h ...isiliye plz ye acc block kr dijiye..
                Ye contest k naam pr logo se paise lete h..
                Plz check urbonroad.com yhi site h jisne mere 25000 rs refund k naam pe le liye...
                Plz report this no...give suitable punishment to them
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                  S
                  Sathyam 2579
                  from Erode, Tamil Nadu
                  Dec 27, 2018
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                  Address: Coimbatore, Tamil Nadu, 641016

                  I am using hdfc credit card and from that amount of RS 5 & rs 1000 is taken through paytm(pgsi) without my knowledge and I did not receive any otp or conformation regarding this transactions...it's done in different dates and time

                  I have attached the photo of the message I have received for this transaction .please do the needful and protect from futuer fraudulent activity.

                  Make a call or mail me regarding this at any time
                  @[protected]
                  [protected]@gmail.com
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                    A
                    Aman759468
                    from Hyderabad, Telangana
                    Dec 27, 2018
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                    Address: Lucknow, Uttar Pradesh, 226007
                    Website: Paytm account is temporarily blocked for login

                    Reason- Your paytm account is temporarily blocked for login
                    I am don't use my paytm account in one weak I have already added in my wallet minimum 6-7k .so some amount I want sent my friend but not sent money some technical issues your account account temporarily blocked for login
                    Please contact with Paytm Team. [protected]@paytm.com " I have many contacted Paytm but they are not responding. So I want my money back
                    My paytm acc- [protected]
                    In the name of paytm account- Aman
                    Pls unblock my paytm account sir pls help me
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                      S
                      samiran_b87
                      from Bengaluru, Karnataka
                      Dec 27, 2018
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                      Address: Kolkata, West Bengal, 700096

                      This is for the first time i am facing challenge and giving me the worst experience o[censored]sing paytm wallet. I have made this transaction below to utsav travel and the merchant is denying the transaction. It is not the headache of the merchant of acknowledging the amount received but the resolution provided by the customer care executive to ask the utsav travel to cross check. I am helpless because there are not contacting the customer care because they do not have that transaction. I want the transaction to be cancelled and refund the money or take proper action with utsab travel merchant. The reference number for successful payment is[protected]. The transaction was made on 24 dec 2018.
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                        G
                        Garima Dalal
                        from Rohtak, Haryana
                        Dec 27, 2018
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                        Address: Rohtak, Haryana, 124001
                        Website: Paytm

                        I have ordered asics shoes and received the order on 18 th november, 2018. Within a week they developed a hole on both shoes on upper side. I have contacted patm customer care number of times. But the product has not been picked up yet. Everytime they assure of getting the product picked up but the courier person reject it due to quanlity check failure. Plz look into the matter as i feel cheated by the seller
                        I have lost my amount from my account the amount is 3039 rupees so return my amount to my account.
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                          VerunJindall
                          from Mumbai, Maharashtra
                          Dec 27, 2018
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                          Address: Mumbai City, Maharashtra, 400016

                          On 24th dec, at 11:32 pm - i received an alert that rs. 79.51 has been deducted from my paytm by uber.
                          I first checked my uber account they was no deductions there. I even check my other mobiles too.
                          I immediately report it to paytm helpline around 11:50 pm. They ask me to connect with uber. Uber there is no helpline number, gave a request via their app there was no response.
                          What do i do? Neither paytm and uber are helping in the resolution?
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                            C
                            Chitra pillay
                            from Pune, Maharashtra
                            Dec 26, 2018
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                            Address: 461001
                            Website: Www.irctc.com

                            Dear Team,

                            I have booked 2 tickets from IRCTC website through ID VijayBP.The details of tickets are :
                            1) from Itarsi to Manmad [protected] ( transaction ID:[protected])
                            2) from Itarsi to Manmad [protected] (transaction ID: [protected])

                            I cancelled the tickets but didnt receive refund in my state bank account. I have to pay through paytm, now IRCTC refunded the amount to paytm bank instead of my state bank.

                            Please TRANSFER MY AMOUNT TO STATE BANK OF INDIA( source from where payment is deducted).
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                              C
                              chaitanya mvvk
                              from Khammam, Telangana
                              Dec 26, 2018
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                              Address: Hyderabad, Telangana, 500072

                              Hi team, I bought brand factory voucher of 4000 rs on 14 Dec to use it in sale. But Kukatpally brand factory store not accepted the voucher so I bought all the things with credit card. And the voucher is not useful for me.
                              I have raised the compliant same day and asked to cancel the order. In T&C it says it will accept in all brand factory stores. But they didn't accepted it. Due to which my 4000 money is locked in voucher which is not useful for me.
                              They are saying it is not refundable. How can they say that when the company not able to use it. I have updated all details in ticket but they closed it now. I need help in solving it and getting my money back.
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                                S
                                Sobhan P
                                from Bengaluru, Karnataka
                                Dec 26, 2018
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                                I have an amount of 10200 to be settled on my bank account on 14th December 2018, it is still not settled. Customer support do not respond rather ask me to wait. First time they asked me to wait for 3 days and again for 2 days after 2 days another 2 days likewise they make me wait without any resolution. I am hopeless thinking I will not get my money.
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                                  D
                                  Dhanesh Khatri
                                  from Surat, Gujarat
                                  Dec 26, 2018
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                                  Address: Vadodara, Gujarat, 390007

                                  Transaction id [protected]
                                  Booking dt 29.9.18, Trn amt 2231.36+ 11.80 tax(2243.16), Payment status: Pending from bank end, Bank name: PAYTM M

                                  Amount of Rs.2231.36 debited from my axis bank SB account and not credited as of now.
                                  Trn no.INB/[protected]/Paytm Mobile Solution Pvt Ltd.

                                  Dhanesh kumar khatri
                                  Vadodara
                                  Mobile [protected]
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                                    A
                                    amitmech076
                                    Dec 26, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.irctc.co.in

                                    I have cancelled an irctc booked rail ticket due to wait listed status on 10th of november 2018. But not yet received the refund to my original payment account. I have already raised a complaint multiple times to irctc care but not getting any reply. Here the ticket details-
                                    Pnr : [protected]
                                    Cancellation/refund id : [protected]

                                    The refund status shown as 'sent_to_bank' and bank name is shown as 'paytm_m'. Not sure who is blocking the refund to credit, irctc or paytm?
                                    Jan 18, 2019
                                    Complaint marked as Resolved 
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                                      Y
                                      Yousuf Shaikh
                                      from Mumbai, Maharashtra
                                      Dec 26, 2018
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                                      Address: Hyderabad, Telangana

                                      Dear team
                                      This is a concern i am raising as i have not received any update on my concern that i posted through paytm site. On 25th dec i have paid my electricity
                                      Bill (Kseb) via paytm. Along with that i got an insurance which i do not want. I am extremely dissatisfied by the way that insurance was packaged with my request for kseb bill payment. Could you please refund the amount deducted for insurance to me after cancelling the insurance

                                      Order no:[protected] my mob no:[protected]
                                      Please cancel home burglary insurance
                                      Dt. 4.8.20 when I was playing electric bill
                                      It was a mistake, please refund the RS. 199 to my paytm account
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                                        J
                                        Jacksonshubhamthakur
                                        from Amritsar, Punjab
                                        Dec 26, 2018
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                                        I jave got my money deducted but ticket not booked so refund my amount as soon as possible it tells me ur amount got deducted
                                        So u can check the transaction id below in screenshot given
                                        And here the debit amount deducted by paytm gateway through internet banking message
                                        U can check this message
                                        Thank you for using state bank internet banking. Reference no. For irctc ltd transaction of rs. 2362.78 from a/c ending 7714 on 21-dec-18 at 10:05 is igaezyzyz5.
                                        Refund my amount as soon as possible
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