PayTM Mobile Solutions Complaints & Reviews

I have ordered asics shoes and received the order on 18 th november, 2018. Within a week they developed a hole on both shoes on upper side. I have contacted patm customer care number of times. But the product has not been picked up yet. Everytime they assure of getting the product picked up but the courier person reject it due to quanlity check failure. Plz look into the matter as i feel cheated by the seller...

On 24th dec, at 11:32 pm - i received an alert that rs. 79.51 has been deducted from my paytm by uber.
I first checked my uber account they was no deductions there. I even check my other mobiles too.
I immediately report it to paytm helpline around 11:50 pm. They ask me to connect with uber. Uber there is no helpline number, gave a request via their app there was no response.
What do i do? Neither paytm and uber are...

Dear Team,

I have booked 2 tickets from IRCTC website through ID VijayBP.The details of tickets are :
1) from Itarsi to Manmad [protected] ( transaction ID:[protected])
2) from Itarsi to Manmad [protected] (transaction ID: [protected])

I cancelled the tickets but didnt receive refund in my state bank account. I have to pay through paytm, now IRCTC refunded the amount to paytm bank instead...

Hi team, I bought brand factory voucher of 4000 rs on 14 Dec to use it in sale. But Kukatpally brand factory store not accepted the voucher so I bought all the things with credit card. And the voucher is not useful for me.
I have raised the compliant same day and asked to cancel the order. In T&C it says it will accept in all brand factory stores. But they didn't accepted it. Due to which my 4000 money is locked in voucher which is...

I have an amount of 10200 to be settled on my bank account on 14th December 2018, it is still not settled. Customer support do not respond rather ask me to wait. First time they asked me to wait for 3 days and again for 2 days after 2 days another 2 days likewise they make me wait without any resolution. I am hopeless thinking I will not get my money....

Transaction id [protected]
Booking dt 29.9.18, Trn amt 2231.36+ 11.80 tax(2243.16), Payment status: Pending from bank end, Bank name: PAYTM M

Amount of Rs.2231.36 debited from my axis bank SB account and not credited as of now.
Trn no.INB/[protected]/Paytm Mobile Solution Pvt Ltd.

Dhanesh kumar khatri
Vadodara
Mobile [protected]...

I have cancelled an irctc booked rail ticket due to wait listed status on 10th of november 2018. But not yet received the refund to my original payment account. I have already raised a complaint multiple times to irctc care but not getting any reply. Here the ticket details-
Pnr : [protected]
Cancellation/refund id : [protected]

The refund status shown as 'sent_to_bank' and bank name is shown as 'paytm_m'....

Dear team
This is a concern i am raising as i have not received any update on my concern that i posted through paytm site. On 25th dec i have paid my electricity
Bill (Kseb) via paytm. Along with that i got an insurance which i do not want. I am extremely dissatisfied by the way that insurance was packaged with my request for kseb bill payment. Could you please refund the amount deducted for insurance to me after cancelling...

I jave got my money deducted but ticket not booked so refund my amount as soon as possible it tells me ur amount got deducted
So u can check the transaction id below in screenshot given
And here the debit amount deducted by paytm gateway through internet banking message
U can check this message
Thank you for using state bank internet banking. Reference no. For irctc ltd transaction of rs. 2362.78 from a/c ending...

I have ordered ironing board costing 4050 rs and I got 1030 A’s cashback.but I found the quality was not up to the mark so placed a return request after Two days ie on 13th dec 2018 .after many complaints the courier partner was ready to pick the product on 25 dec 2018 @ 1.05 pm but updated the status as my return request rejected.now the scene is my product is already picked up but they are denying abt recival of product and not refunding...

Tranction is done on paytm mobile solution pvt ltd without my permission. How its happend. Amount is 1261... I never credited my balance into this... And i didnt share any type of otp to others. There was a otp that came in my mob and suddenly a message came that the tranasaction is complete into paytm mobile solution. I want refund.. It is deducted by my bank...

Item not found

I'd no.[protected]
Delivery karne wale kaha ki chhatikara mathura me ake lena padega
But order hone ka address
Vill post ral dist mathura up 281504
Tha
Or jab maine phone karke pucha to usne kaha ki item monday ko milega
Or mere paytm me unlocate address dikha raha hai
Please help me...

Sub: non updating new mobile no and stopped monitoring the registered email id - deficiency in services.
Team paytm,
Sir/madam,
The complete case is explained below in chronological order:-
1. I was facing problem in updating the mobile no in paytm a/c with moble no 99xxxxxx57.
2. I wanted to update with new number 77xxxxxx66 but unsuccessful.
3. I sent sms to help desk.
4. The customer...

Dear madam/sir,

I had purchased (Order no [protected]) a motorola device (Moto x4) from paytm mall on december 10th, 2018. I had received the device on december 14th, 2018.

My conversation with motorola india is registered as [incident:[protected]] on their website. (First mail sent on dec 17th regarding warranty issue, on dec 19th & 20th they confirmed me that this device is not under warranty, because job...

I have ordered a red clutch (Order no. [protected]) on 9th dec.
I cancelled the order on 10th dec.
The refund is yet pending.
I have called yourr cistomer care so many times even a complaint is also logged in against this but yet no action.
How long do i need to wait for my money. Worst app and worst customer care. Dont know what they do sitting in the offic.

Nancy
[protected]...

As i purchased the mobile phone from flipkart on 19th of december and payed my rs20999 (Amount) through paytm bank debit card. Later on i cancled my order.
When i called flipkart they said they had already done their job (They refund the ammout of 2099)... And they suggested me to contact paytm bank.
Please help as it very high amount... I want my refund please help me...

Hi,

I have booked ticket on irctc using paytm from sbi card and the amount debited inr 2180 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund. The message received from my bank as below:

Irctc reservation...

Sir,
I bought hero motocorp vehicle from paytm on oct. 19
Order id. [protected]
In this i was given ₹1000 cashback and ₹4000 promo code in form of 10 voucher of ₹400 each. I used only 3 vouchers and now paytm has flagged my account stating promo code abuse.
Also i bought mobile phone from paytm on 20 dec. But it was automatically cancelled by seller in 5 mins. But have haven't received my money back yet.br...

This is praveenkumar ballipara. My paytm no [protected]. I send 3300+3700 amount by mistakly i send worng number that number is[protected] vijaya vipal mehita. I try to contact that person but not answering my calls. And blocked my number. I send so many messages to paytm care. They are given proper answer. Pls refund my amount....

Dear sondagar,

This is in regard to the concern which you have registered with paytm against the order number [protected]. As per the system, there are multiple requests generated from your end for the same issue on the same order number.

We are already working on resolving this case for you under the ticket[protected]. Please take note of this. Meanwhile, we would be closing this duplicate case.

Sincerely,...