PayTM Mobile Solutions Complaints & Reviews

I'm ordering a product through paytm postpaid and i'm repay the amount. But after the order is cancelled and the amount also refund credited to postpaid balance. Please give my ₹317 to paytm wallet/bank account because i'm already repay the duo amount to postpaid please resolve my issue.

Order number : [protected] this order number is represented my repay to postpaid

Order number [protected] is represented the shopping and it cancelled and the refund credited to postpaid balance

A frawd has cheated on me andtaken my money from paytm by saying he will do carding to amazon and sell phone but after paying the amount he blocked me. Kindly please inform paytm to take action regarding this.
Paytm number- [protected]
Whatsapp number- [protected]
Contact number- [protected]

Hi,

I have booked water purifier considering that it is RO+UV+UF+TDS combination by seeing picture in website on 11th october. But delivered product is UV+UF and bill came with RO UV UF. I have placed return request with in 7 days, but paytm guys rejected order saying that product delivered is correct. Everyday I will be calling them and rejecting return request. Please do not purchase any product in Paytm they are bluffing customers.

Paytm is fake website, and installation person tested TDS and confirmed that UV+UF machine is not suitable.

Worst customer support and service. What I can do with that product, I have called to customer service and they are saying that for advertising purpose we will place images like that.

Rather than calling them it is nice to talk with the wall. Shut down your service, I will recommend people not to use paytm. Please find below link in website of picture showing RO+UV+UF+TDS.

https://paytmmall.com/eureka-forbes-water-purifier-nc-aquaguard-superb-ro-uv-uf-...⇄

I have attached product of image which is delivered.

Plz block paytm acc no [protected] registered name - sandeep Kumar
This is acc o[censored]rbonroad site which makes fool ...
Ye company fraud h ...isiliye plz ye acc block kr dijiye..
Ye contest k naam pr logo se paise lete h..
Plz check urbonroad.com yhi site h jisne mere 25000 rs refund k naam pe le liye...
Plz report this no...give suitable punishment to them

I am using hdfc credit card and from that amount of RS 5 & rs 1000 is taken through paytm(pgsi) without my knowledge and I did not receive any otp or conformation regarding this transactions...it's done in different dates and time

I have attached the photo of the message I have received for this transaction .please do the needful and protect from futuer fraudulent activity.

Make a call or mail me regarding this at any time
@[protected]
[protected]@gmail.com

Reason- Your paytm account is temporarily blocked for login
I am don't use my paytm account in one weak I have already added in my wallet minimum 6-7k .so some amount I want sent my friend but not sent money some technical issues your account account temporarily blocked for login
Please contact with Paytm Team. [protected]@paytm.com " I have many contacted Paytm but they are not responding. So I want my money back
My paytm acc- [protected]
In the name of paytm account- Aman
Pls unblock my paytm account sir pls help me

This is for the first time i am facing challenge and giving me the worst experience o[censored]sing paytm wallet. I have made this transaction below to utsav travel and the merchant is denying the transaction. It is not the headache of the merchant of acknowledging the amount received but the resolution provided by the customer care executive to ask the utsav travel to cross check. I am helpless because there are not contacting the customer care because they do not have that transaction. I want the transaction to be cancelled and refund the money or take proper action with utsab travel merchant. The reference number for successful payment is[protected]. The transaction was made on 24 dec 2018.

I have ordered asics shoes and received the order on 18 th november, 2018. Within a week they developed a hole on both shoes on upper side. I have contacted patm customer care number of times. But the product has not been picked up yet. Everytime they assure of getting the product picked up but the courier person reject it due to quanlity check failure. Plz look into the matter as i feel cheated by the seller

On 24th dec, at 11:32 pm - i received an alert that rs. 79.51 has been deducted from my paytm by uber.
I first checked my uber account they was no deductions there. I even check my other mobiles too.
I immediately report it to paytm helpline around 11:50 pm. They ask me to connect with uber. Uber there is no helpline number, gave a request via their app there was no response.
What do i do? Neither paytm and uber are helping in the resolution?

Dear Team,

I have booked 2 tickets from IRCTC website through ID VijayBP.The details of tickets are :
1) from Itarsi to Manmad [protected] ( transaction ID:[protected])
2) from Itarsi to Manmad [protected] (transaction ID: [protected])

I cancelled the tickets but didnt receive refund in my state bank account. I have to pay through paytm, now IRCTC refunded the amount to paytm bank instead of my state bank.

Please TRANSFER MY AMOUNT TO STATE BANK OF INDIA( source from where payment is deducted).

Hi team, I bought brand factory voucher of 4000 rs on 14 Dec to use it in sale. But Kukatpally brand factory store not accepted the voucher so I bought all the things with credit card. And the voucher is not useful for me.
I have raised the compliant same day and asked to cancel the order. In T&C it says it will accept in all brand factory stores. But they didn't accepted it. Due to which my 4000 money is locked in voucher which is not useful for me.
They are saying it is not refundable. How can they say that when the company not able to use it. I have updated all details in ticket but they closed it now. I need help in solving it and getting my money back.

I have an amount of 10200 to be settled on my bank account on 14th December 2018, it is still not settled. Customer support do not respond rather ask me to wait. First time they asked me to wait for 3 days and again for 2 days after 2 days another 2 days likewise they make me wait without any resolution. I am hopeless thinking I will not get my money.

Transaction id [protected]
Booking dt 29.9.18, Trn amt 2231.36+ 11.80 tax(2243.16), Payment status: Pending from bank end, Bank name: PAYTM M

Amount of Rs.2231.36 debited from my axis bank SB account and not credited as of now.
Trn no.INB/[protected]/Paytm Mobile Solution Pvt Ltd.

Dhanesh kumar khatri
Vadodara
Mobile [protected]

I have cancelled an irctc booked rail ticket due to wait listed status on 10th of november 2018. But not yet received the refund to my original payment account. I have already raised a complaint multiple times to irctc care but not getting any reply. Here the ticket details-
Pnr : [protected]
Cancellation/refund id : [protected]

The refund status shown as 'sent_to_bank' and bank name is shown as 'paytm_m'. Not sure who is blocking the refund to credit, irctc or paytm?

Dear team
This is a concern i am raising as i have not received any update on my concern that i posted through paytm site. On 25th dec i have paid my electricity
Bill (Kseb) via paytm. Along with that i got an insurance which i do not want. I am extremely dissatisfied by the way that insurance was packaged with my request for kseb bill payment. Could you please refund the amount deducted for insurance to me after cancelling the insurance

Order no:[protected] my mob no:[protected]

I jave got my money deducted but ticket not booked so refund my amount as soon as possible it tells me ur amount got deducted
So u can check the transaction id below in screenshot given
And here the debit amount deducted by paytm gateway through internet banking message
U can check this message
Thank you for using state bank internet banking. Reference no. For irctc ltd transaction of rs. 2362.78 from a/c ending 7714 on 21-dec-18 at 10:05 is igaezyzyz5.
Refund my amount as soon as possible

I have ordered ironing board costing 4050 rs and I got 1030 A’s cashback.but I found the quality was not up to the mark so placed a return request after Two days ie on 13th dec 2018 .after many complaints the courier partner was ready to pick the product on 25 dec 2018 @ 1.05 pm but updated the status as my return request rejected.now the scene is my product is already picked up but they are denying abt recival of product and not refunding the money back..kindly help

Tranction is done on paytm mobile solution pvt ltd without my permission. How its happend. Amount is 1261... I never credited my balance into this... And i didnt share any type of otp to others. There was a otp that came in my mob and suddenly a message came that the tranasaction is complete into paytm mobile solution. I want refund.. It is deducted by my bank

Item not found

I'd no.[protected]
Delivery karne wale kaha ki chhatikara mathura me ake lena padega
But order hone ka address
Vill post ral dist mathura up 281504
Tha
Or jab maine phone karke pucha to usne kaha ki item monday ko milega
Or mere paytm me unlocate address dikha raha hai
Please help me

Sub: non updating new mobile no and stopped monitoring the registered email id - deficiency in services.
Team paytm,
Sir/madam,
The complete case is explained below in chronological order:-
1. I was facing problem in updating the mobile no in paytm a/c with moble no 99xxxxxx57.
2. I wanted to update with new number 77xxxxxx66 but unsuccessful.
3. I sent sms to help desk.
4. The customer care executive called at 09:53 am on 21 dec 2018 and informed that another paytm a/c with no 77xxxxxx66 has been created inadvertently and it has to be closed before number 77xxxxxx66 can be updated in the old a/c which is kyc verified.
5. The executive guided to delete the a/c with 77xxxxxx66 and message confirming deletion received at 10:17am same day.
6. The executive asked me give missed call on the number given in sms.
7. Missed call given.
8. The executive again called at 10:17 am same day to confirm that mobile no 77xxxxxx66 has been freed from 2nd a/c and he is initiating process to update the no 77xxxxxx66 in the old a/c.
9. The mail confirming the receipt o[censored]pdation of mobile received at 10:19 am same day.
10. The executive further directed that on receipt of confirmation sms, i should log in with new number but with old password.
11. The confirmation message not received till date.
12. I am unable to login and rs 1169/- has been held up in the a/c.
13. When i tried to mail my grievance to [protected]@paytm.com, from my registered mail id, the response was, “we are no longer monitoring this e-mail address”. What a great service?