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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 8, 2024
Complaints 20037
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
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5032
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 130

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A
Ankitsoni3333
from Nagaur, Rajasthan
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recharge took longer time so i cancelled. money not refunded yet

Order id - [protected]

I made payment for recharge my brother's jio number 0n 14th december but confirmation for recharge was taking longer time so cancelled recharge after 45 minutes... Instantly i got mail that they have refund my money back but its been now 9 days i haven't received any refund in my bank account. They don't have any customer care whom i can talk over phone....
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Payment of rs.1127.78 is made to paytm mobile solutions by icici net banking vide transaction ref:bil/onl/[protected]/irctc ltd /[protected].

Irctc is yet to receive payment.
Hence booking is not done.
Irctc transaction id: [protected]/22 dec.2028.

I have made two payments to paytm m for my train ticket bookings. First booking for onward journey was successful. But for return journey the payment...
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M
Muhammad63
from Chennai, Tamil Nadu
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paytm fraud transaction

Address:Bangalore, Karnataka, 560051
Website:Paytm

Someone has hack my paytm account they purchase gold and sold again they have transfer to their bank account, when I saw paytm account my amount was not their and also saw email that gold have purchase and again it was sold and then I contact to paytm customer support care they have send the details of the bank details who have transfer their amount in their bank account and told that to contact to your bank account....
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S
sampatj
from Chennai, Tamil Nadu
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product not recd placed with amazon

Address:600028

I have placed an ordr with amazon for virgin cocunut oil and payment made through pay tm as below

Sampath Kumar
08:51 (11 hours ago)
to cs-reply

6 Dec 2018

[protected]-PAYTMFIRSTCRYCOM

[protected]

16 Dec 2018

356.25

i have paid for cocunut oil through amazon i am aprime member

so far no reply...
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P
Pmeena
from Balotra, Rajasthan
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money deduct from paytm account

Address:New Delhi, Delhi, 110019
Website:Getwoo dating app

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on Dec 19 without asking for my authorization, due to which i lost 900 rupees from my paytm a/c.

Getwoo order:[protected]
Paytm wallet txn id: [protected]

Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And...
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H
Hamidfayax
from Srinagar, Jammu and Kashmir
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m3 fitness band

Address:193411
Website:Paytm.com

I am hamid fayaz
I order m3 band but it was damaged i return it
But it shows we cant pickup on this adress
I try all nearby adress but it shows same
I gave adress which was faraway from me
So i was not present at pickup
After that they rejected
What can i do now
Now i was trying to call them
But they pickup call and cant talk
My father is crime officer
Now...
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S
srinivasan2312
from Bengaluru, Karnataka
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amount debited but ticket not booked

Address:Bangalore, Karnataka
Website:IRCTC

Hi, I have tired booking ticket from bangalore to chennai during tatkal hours today(12/20/2018) using IRCTC App. i made payment using paytm and amount got debited but ticket is not booked. it is showing in the failed transaction of IRCTC and the reason is "Pending from bank end". please find the details below. please refund the amount immediately.

Transaction ID: [protected]
KRISHNARAJAPURM ( KJM) CHENNAI CENTRAL...
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S
Shaun Benny
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not received refund not received even after they said resolved

Address:680121
Website:Www.Paytm.com

Pls this is second time complaining i havent received they have sent message that it's resolved but not received the money. I have done recharge on[protected] on my bsnl sim for 144. It failed and also they have deducted my money. After that i have asked soo many times in their site refund. They said refund done and i have not received any refunds till now today is 20th december they said it will be done within 7 days and this is soo bad...
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S
Shaun Benny
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not received refund not received

Website:paytm.com

I have done recharge on[protected] on my bsnl sim for 144. It failed and also they have deducted my money. After that i have asked soo many times in their site refund. They said refund done and i have not received any refunds till now today is 20th december they said it will be done within 7 days and this is soo bad i have lost my money soo bad that they treat their consumers i had the same problem that day with phone pay same recharge and...
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P
Pankajmoga
from Ahmedabad, Gujarat
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skechers shoes

Address:Jhunjhunu, Rajasthan, 333001

Dear Sir,

I purchased a Skechers Men Shoes from Paytm having order ID [protected] on 27 Nov 2018 of size UK 10 also having replacement policy but I received UK 9 shoe when I tried to replace with right number then I was unable to get replacement option in Paytm Mall app so I longed complaint through their toll-free and requested to replace the same and their customer care executive assured me to replace the same very soon...
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V
vijay anandam
from Mumbai, Maharashtra
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ineffective in problem solving

Address:Tiruvallur, Tamil Nadu, 600062

I have booked train ticket from Chennai to Mangalore (Rs. 1735) travel dt. 20/10/18 through paytm. on 20th Oct i am unable to cancel the ticket from my side in paytm (because of technical issue in paytm). immediate i contacted customer care and informed before chart preparation. they promised that they will act and refund 50% amount.

since October 20th 2018, i have contacted them more than 40 times at regular intervals. each...
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B
BKotak
from Bhavnagar, Gujarat
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fake indian army post office account

Have purchased one mobile on OLX and they never delivered it. The scam is being run by unknown identity posing as an Indian Army man working on Jaisalmer.

It was in the name of FULI DEVI. PAYTM Account is in name INDIAN ARMY POST OFFICE. (Screenshot attached). Can you help me revert the money? As the company, i know you guys can do everything.

[protected]

Incident date : 17 and 18th december 2018....
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D
Dilip Panda
from Chandigarh, Chandigarh
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my paytm wallet blocked and my merchant id is not accepting payment

User id-[protected], mail id - [protected]@gmail.com. While opening wallet and transferring money it is showing wallet is blocked and my merchant id is also blocked. I am trying to call to customer care number so many times but they are keeping call on wait and not responding. One more thing that i have communicated through mail but of no use and no response. I have requested to unblock my wallet and merchant but not yet solved and my query...
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D
Dr.rahul525
from Deoria, Uttar Pradesh
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completing kyc

Website:Paytm

I am trying since many days to complete kyc in paytm as it is necessary to transfer money to my bank. Every time i am trying to click in the option given complete your kyc, it starts showing the message stating there's an error. Previously paytm used to be a one click answer for online payment but slowly the company started ditching it's customers, this is what i feel now. Kindly help me to withdraw/ transfer my money from paytm to bank account,...
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S
SalmanABC
from Delhi, Delhi
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kyc updation issue in paytm

Hi paytm team,
I have to update my paytm account with kyc.
So i gave my documents to a paytm employee who is working on the kyc updation. I gave him all the documents still he didn't complete my kyc yet his name is subhodh biswas and his
Contact number is [protected].
My contact number is [protected].
Can you please check and let me know where is the issue?
Thanks
Mohd salman...
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S
Sagar Nemala
from Hyderabad, Telangana
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refund process delay

Address:533408

Hi, iam sagar i ordered one smart watch the watch delivery date is too delay and I ordered at my office, the courier boy was called please collect your product you come with me i give you product. I ordered address is my office address please you give the product at my office, . this product was cancelled and refund process started 16 days i not get any intimation for refund process, please try to solve this problem. my order number is [protected]....
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A
Aviraljainshah
from Jaipur, Rajasthan
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paytm money app mutual fund redemption

Address:Gautam Buddh Nagar, Uttar Pradesh, 313002
Website:paytmmoney.com

I invested in a mutual fund using this app. Now for one month, I am trying to redeem the money by selling units. Their app is showing error while redemption and my folio no is cleared and showing NA instead of folio no. I raised complaint several times but complaint number is also vanished from the app without solving the issue. My name is aviral jain. My registered contact number with the app is [protected]....
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Website:paytm.com

Bought new car and dealer installed paytm fastag in the car and took Rs 600/- as a charge. In order to credit the fastag, i installed paytm app. But not able to credit into wallet due to KYC problem. Now, I can't use fastag which is installed in the car and need to stand in the queue and make payment in every toll.

This is harassing the customer who bought paytm fastag...

Though Paytm has suspended KYC for new...
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S
sathish kumar.s
from Hyderabad, Telangana
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amount deducted by paytm not credited to tsspdcl

Address:500090
Website:paytm.com

Sir/Madam, Please be informed that I have already paid last month bill Rs.4200 through PAYTM, and TSSPDCL denies the payment is not made. Please find the online receipt, Paytm have sent the amount from their end last month. Please do the needful.

TSSPDCL[protected]

Paytm Order[protected]

1. Operator Reference Number [protected]
2. Account Number [protected]
3. Amount Rs.4200
4....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.consumercomplaints.in/paytm-mobile-solutions-b100340

Hi team,

I have booked another train ticket in irctc today 18/12/18 via paytm third party payment, amount got deducted by ticket wasn't booked. Status i can see was pending from bank. But i have called my bank and they confirmed that amount was deducted and i can see that in my statement as well. But looks was it was not received by irctc but i was blocked with paytm.

Please find the below details and refund...
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