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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 133

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L
Lowde
from Bengaluru, Karnataka
Dec 9, 2018
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Address: Bangalore, Karnataka, 560033
Website: Paytm/ blue dart

Hi my name is praveen i have not revived the product but showing the status as delivered please review and advice wat is the wrong i will give u the awb [protected] and mobile delivered person number is srinivas mobile no [protected] when i call to the delivery person he is disconnecting the call really i felt frustration wat kind of worst service u pepl r giving if my problem is not resolved surely i'm gonna file a case on blue dart and i'll publish in all social media
+2 photos
I had refused to take the product on 7 December but not updated in my order status & not refunding OD [protected] and second Product was Wrong item delivered to me OD [protected] so, I want my money back.

mobile/not got delivery - Comment #3294000 - Image #0
mobile/not got delivery - Comment #3294000 - Image #1
Please reset my ptm password
PTM registrar nambar [protected]

mobile/not got delivery - Comment #3294184 - Image #0
At the time of order and in delevery sheet also written bluetooth speaker... but delever that particular model, but it is a normal speaker its total fraud

mobile/not got delivery - Comment #3294634 - Image #0
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    D
    Deepakv20
    from Morena, Madhya Pradesh
    Dec 9, 2018
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    Address: Jabalpur, Madhya Pradesh
    Website: www.paytm.com

    I returned 2 t-shirts on paytm on october and still till today i haven't received my refund of 250 ₹ from paytm. I complaint about in there website but still haven't received any kind of help from them.
    There customer service is also lame.
    No customer service executive is available every time i dial there number.
    I have provided all the details of my bank account to them still i didn't get my refund.
    Please do something.
    Hi I ordered in paytm. The order number is [protected] date is 16th nov 2018. When I checked in website or shoes delivered but it is actually not delivered to me. I contacted Customer Care over email. But they are not caring to my query. Please help me in revising this by giving back my money or product.

    Thanks,
    Hussain

    refund not received even in 1 month - Comment #3294038 - Image #0
    I order a product 20.11.2018 from paytm mall this delivery date 05.12.2018,
    I don't received this product but paytm show the product is delivered 02.12.2018. order id - [protected]

    refund not received even in 1 month - Comment #3294055 - Image #0
    refund not received even in 1 month - Comment #3294055 - Image #1
    I purchased Rs 799 uc in pubg with the help of times of money limited but they deducted my money and did give me uc in pubg .so please help me.
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      S
      Sirin Multani
      from Veraval, Gujarat
      Dec 9, 2018
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      Address: Surat, Gujarat

      Dear sir,
      I have made a transaction from paytm upi on[protected]. So my account debit of rs. 8060/- that day. But account is not credited so please solve this problem as soon as possible transaction id is ptm656f37810cea4469893c294.
      Upi ref. Id is :[protected].

      My sbi a/c detail is :
      Name : sirajbhai amirbhai multani
      A/c no. : [protected]
      Ifsc code: sbin0005149
      Mo. : [protected]
      Movie ticket are not booking

      online transaction issues - Comment #3294141 - Image #0
      Sir. I have paid msedcl bill of 1920 to mahavitaran with order no [protected].iam not interested for policy kindly cancel the home burglary insurance policy for149/-added by default. It is ticked in box automatically. I request to refund in my bank account.
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        S
        Sagar Malviya
        from Bharuch, Gujarat
        Dec 9, 2018
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        Address: Ahmedabad, Gujarat, 380051
        Website: Indian Railway (IRCTC)

        Dear team,

        Irctc has refunded the money plz find the transaction id [protected] for the same. But the amount had not refunded into my paytm account. Its almost 10 days before done from irctc side yet its not came into my paytm account. I just want to know how much more time will it take to refund this transaction.
        In case of any query you can connect with me on the following number between 8 am to 8 pm.
        [protected]
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          M
          motogmob1980
          from Gurgaon, Haryana
          Dec 9, 2018
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          Website: paytm.com

          Paytmmall order id [protected] of samsung galaxy s9 plus 6 gb|128 gb coral blue total value rs 68, 900.00 has been collected by delivery person of bluedart. I had shared all delivery proof with paytm yet neither paytm is giving cash back nor order is showing as delivered. Rather than deliver, they are showing the order as cancelled to extortion of more money.
          +2 photos
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            S
            Sunny1419
            from Chennai, Tamil Nadu
            Dec 9, 2018
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            Address: New Delhi, Delhi, 110007
            Website: paytm

            I placed an order on 7/12/2018 which i later cancelled on the same date, bcz of its late arrival. But its been more than 48hrs and the cancellation request is not accepted as it only shows that your cancel request is pending.
            Neither i got any refund yet.
            What irritated me the customer care, where i ended up calling them more than 10 times, they just say, wait our executive will be back shortly and they made me wait for more than 40mins on each call.
            Neither the paytm offer us an email complaint resolution mechanism so that we can access them with our complaints.

            Kindly provide me solutions as to what should i do now..
            My email:- [protected]@gmail.com
            +1 photos
            Dec 10, 2018
            Updated by Sunny1419
            I have not got any call or any resolution mail for my complaint .
            This fraud company called paytm is defrauding the public like such cheating..kindly help me out, i am going to register an FIR
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              A
              Abhash Mittal
              from Delhi, Delhi
              Dec 8, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110065

              I had processed payment of rs. 9200/- in favour of institute of chartered accountants of india from my state bank of india debit card on 30/11/2018.. Transaction id is-sbipg[protected]icaipaytm mumbai

              I was to get acknowledgement number of payment from institute of chartered accountants of india but screen showed transaction failed while my bank account no. [protected] has been debited by rs. 9200/-

              Kindly arrange onward payment to icai or refund to my bank account as above.
              +1 photos
              Dec 11, 2018
              Complaint marked as Resolved 
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                D
                Das Jai
                from Manuguru, Telangana
                Dec 8, 2018
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                Address: Hyderabad, Andhra Pradesh, 500007

                I returned tv on october 25 2018 due to wrong tv shipped
                I gave bank details for refund on 30 october 2018
                Again they ask me bank details after 30 days on 1 december 2018
                How many days it will take to give refund to its trusted customers

                Please check on this matter and give me update
                Paytm should take care of every query and help out customers so that we buy more n more
                Dec 08, 2018
                Updated by Das Jai
                Refund not received till now

                I returned tv on october 25 2018 due to wrong tv shipped
                i gave bank details for refund on 30 october 2018
                again they ask me bank details after 30 days on 1 december 2018
                how many days it will take to give refund to its trusted customers

                please check on this matter and give me update
                paytm should take care of every query and help out customers so that we buy more n more

                order id [protected]
                ordered on 17 october 2:29pm
                paid by cash on delivery
                return pickup on 25 october 2018
                refund did not receive till now
                plz help
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                  D
                  Dwivedi JI
                  from Bhopal, Madhya Pradesh
                  Dec 7, 2018
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                  Address: Rewa, Madhya Pradesh, 486001
                  Website: Www.paytm.com

                  Thank you for using your sbi debit card 459xx2094 for a purchase worth rs4999.0 on pos paytmwal1210203 at paytm txn#[protected].
                  Thank you for using your sbi debit card 459xx2094 for a purchase worth rs19999.0 on pos [protected] at paytm txn#[protected].
                  Your card ending with x2094 is being used for pos/e-com txns. Please get the card blocked immediately if you have not done it.
                  +1 photos
                  Dec 07, 2018
                  Updated by Dwivedi JI
                  Please help kare ek 19999 ka hai dusra4999 ka traxaction

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                    R
                    raushan@02
                    from Jamshedpur, Jharkhand
                    Dec 7, 2018
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                    Address: Vaishali, Bihar, 844101
                    Website: Paytm mall

                    I purchased a product order no [protected] from paytm mall and due to wrong color sent by them i returned it on 3 rd november 2018.
                    Today is 7 december. Dont know they will give it or not.
                    I am calling them since their time limit of 14 working days.
                    Its almost more than one month. This kind of thing is not expected from paytm.
                    I am really dissapoint with the behaiour of paytm to transfer money.
                    I request paytm to tranfer my money regarding order no [protected].
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                      S
                      Sukh55
                      from Bathinda, Punjab
                      Dec 7, 2018
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                      I recently booked an air ticket through paytm application for 27 dec, 2018. Later on i had to cancel this ticket and i did it in almost 4-5 hours as i had to book the ticket of 27 nov, 2018. Now the problem is that the air company always refund the whole paid amount on cancellation, if done within 24 hours. But paytm has not done so and on the name of airline, they have deducted a huge portion of rs 3675 out of 5771 and i have only received rs 1827. So, i hereby request you to look into this matter and reimburse my whole amount to my account.
                      +3 photos
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                        G
                        gokulkamble
                        from Darwha, Maharashtra
                        Dec 7, 2018
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                        Address: Chandrapur, Maharashtra
                        Website: paytm

                        I had a complaint against the excess deduction from my account one week ago but still i had not received any massage from your end.
                        Sir, i had paid a bill of rs. 1009/- on 06/10/2018 and amount had been deducted from my sbi bank a/c no. [protected], but the same amount had been deducted five more time (5) on 08/10/2018m, and on 12/10/2018 only one time i got 1009/- amount refund from your end, but the remaining amount i want to get bank to my account. Kindly look in to the matter and refund the amount at the earliest.
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                          R
                          Ravi.rk01
                          from Attingal, Kerala
                          Dec 7, 2018
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                          I wanted to inform you that i had paid the bill of my act fibernet on 29.11.2018 at 2:59 pm of rs.1198/- from my hdfc bank credit card.

                          It got deducted from my credit card account but it didnt got credited to act fibernet account.

                          On asked from hdfc call centre they informed that the money (1198/-) has been debited here and it must be lying with paytm as it has not been transferred to act fibernet account.

                          My transaction id is paytmapp1118554.
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                            A
                            ankit sony
                            from Ranchi, Jharkhand
                            Dec 6, 2018
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                            I had Ordered a TAG HBS-730 In-the-ear Wireless headphone through PayTM Mall (Order No.-[protected])on Nov, 28 2018 which When delivered found below par in quality.Then I Immediately call the company for the replacement. But after the replacement I was delivered a wrong product, which is totally different one from which I got at first place. when I am trying to contact Customer Care they don't even responded.
                            Now all I want is to return this product and get the full refund of my money
                            THANK YOU
                            +3 photos
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                              Ravi157
                              from Korampallam, Tamil Nadu
                              Dec 6, 2018
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                              Address: 620001

                              Hi,

                              This is to inform you that whenever I book rail tickets on IRCTC app there is only one payment gate way which is yours and every time whenever I book tickets my amount gets deducted from my account and ticket is not booked. Also the Paytm does not refund the amount to the customers. They are cheating by looting such money in India. Pakka Fraud company.
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                                K Sanmath Hegde
                                from Ponnampet, Karnataka
                                Dec 6, 2018
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                                Address: Udupi, Karnataka, 576222
                                Website: www.paytm.com

                                I had done a transaction of 4350 from my paytm account (606 from paytm account and 3744 rs from Citi bank credit card and it failed. I got a msg from paytm that the money is credited back but i didnt get it. So I didnt another payment of 4350 through SBI credit card and it was sucessful. But i didnt receive the amount for failed transaction . When I rasied this concern the Costumer case executive told that the transaction failed and later its succeeded so its done. I have wasted 500rs for call and around 20 hours for this. But later on they told me to contact the vender bookmydth.com, they told me its not related to them, please help me to resolve the same. it has been almost 3 years.
                                +4 photos
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                                  G
                                  Gùddîê Ñürsãt
                                  from Kolkata, West Bengal
                                  Dec 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: 760010
                                  Website: PAYTM MALL

                                  I have received defected product from paytm mall OD [protected] vedara bluetooth headset so I i want to return it but I'm unable to raise a return request & When I call the customer care center, no one is picking up the call And There was a request to return to another product and it has been pick-up on December 3 but till now my order has not been updated or refunded. OD [protected] pigeon nonstick cookware. I'm so disappointed with this type of service of PAYTM. I want my money back as soon as possible please.
                                  +2 photos
                                  Dec 8, 2018
                                  Complaint marked as Resolved 
                                  Thank you for your response to my request, I'm really impressed with your service... 🤗
                                  Dec 07, 2018
                                  Updated by Gùddîê Ñürsãt
                                  Dear consumer complaints team,
                                  Can anyone hear me and my issue ?
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                                    Santosh Bade
                                    from Solapur, Maharashtra
                                    Dec 6, 2018
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                                    Address: Ahmednagar, Maharashtra, 414003

                                    I've sold my elgold on paytm worth rs. 1200 and instructed them to transfer my fund to my bank account but they transferred to some another bank account. After submitting the complaint they accepted that they transferred fund to wrong account and requested me for correct bank details. After around one month now they raised their hand saying bank refused to refund the wrong transaction. This is ridiculous.
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                                      Rakesh dharineni
                                      from Chennai, Tamil Nadu
                                      Dec 6, 2018
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                                      Address: Hyderabad, Telangana, 500003
                                      Website: Paytm mall

                                      This is my second complaint in consumer forum regarding my refund. Always paytm people saying it will take 7 to 14 days for refund from last 1 month. Its almost 70 days i'm waiting for my refund amount. Even complained in consumer forum also they are not responding quickly. So pls consider this complaint and pls process my refund amount. Iam in very bad situation. Pls help in this
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                                        Y
                                        yogigupta
                                        from Kaithal, Haryana
                                        Dec 5, 2018
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                                        Address: Bhiwani, Haryana, 127306
                                        Website: paytm.com

                                        Sir,
                                        i have order a wd element hard disk dated 24/02/2016 with order number [protected] but same has not been updated on my account. I have issue with hardisk so i need bill of it to make replacment of it.. Please update product detail and bill so i can get my product replacement.

                                        Thanks & Regard
                                        Yogesh
                                        email id- airan.[protected]@gmail.com
                                        phone number -[protected]
                                        +1 photos
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