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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 133

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R
raushan@02
from Jamshedpur, Jharkhand
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refund problem

Address:Vaishali, Bihar, 844101
Website:Paytm mall

I purchased a product order no [protected] from paytm mall and due to wrong color sent by them i returned it on 3 rd november 2018.
Today is 7 december. Dont know they will give it or not.
I am calling them since their time limit of 14 working days.
Its almost more than one month. This kind of thing is not expected from paytm.
I am really dissapoint with the behaiour of paytm to transfer money.
I request...
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S
Sukh55
from Bathinda, Punjab
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refund of the paid amount

I recently booked an air ticket through paytm application for 27 dec, 2018. Later on i had to cancel this ticket and i did it in almost 4-5 hours as i had to book the ticket of 27 nov, 2018. Now the problem is that the air company always refund the whole paid amount on cancellation, if done within 24 hours. But paytm has not done so and on the name of airline, they have deducted a huge portion of rs 3675 out of 5771 and i have only received...
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G
gokulkamble
from Darwha, Maharashtra
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excess deduction of payment

Address:Chandrapur, Maharashtra
Website:paytm

I had a complaint against the excess deduction from my account one week ago but still i had not received any massage from your end.
Sir, i had paid a bill of rs. 1009/- on 06/10/2018 and amount had been deducted from my sbi bank a/c no. [protected], but the same amount had been deducted five more time (5) on 08/10/2018m, and on 12/10/2018 only one time i got 1009/- amount refund from your end, but the remaining amount i want to get...
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R
Ravi.rk01
from Attingal, Kerala
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paytm- amount deducted but not credited

I wanted to inform you that i had paid the bill of my act fibernet on 29.11.2018 at 2:59 pm of rs.1198/- from my hdfc bank credit card.

It got deducted from my credit card account but it didnt got credited to act fibernet account.

On asked from hdfc call centre they informed that the money (1198/-) has been debited here and it must be lying with paytm as it has not been transferred to act fibernet account.br...
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A
ankit sony
from Ranchi, Jharkhand
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wrong product delivered after replacement of the faulty product

I had Ordered a TAG HBS-730 In-the-ear Wireless headphone through PayTM Mall (Order No.-[protected])on Nov, 28 2018 which When delivered found below par in quality.Then I Immediately call the company for the replacement. But after the replacement I was delivered a wrong product, which is totally different one from which I got at first place. when I am trying to contact Customer Care they don't even responded.
Now all I want is to return...
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R
Ravi157
from Korampallam, Tamil Nadu
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amount is not being refunded on time

Address:620001

Hi,

This is to inform you that whenever I book rail tickets on IRCTC app there is only one payment gate way which is yours and every time whenever I book tickets my amount gets deducted from my account and ticket is not booked. Also the Paytm does not refund the amount to the customers. They are cheating by looting such money in India. Pakka Fraud company....
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K
K Sanmath Hegde
from Ponnampet, Karnataka
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amount deducted but not refunded

Address:Udupi, Karnataka, 576222
Website:www.paytm.com

I had done a transaction of 4350 from my paytm account (606 from paytm account and 3744 rs from Citi bank credit card and it failed. I got a msg from paytm that the money is credited back but i didnt get it. So I didnt another payment of 4350 through SBI credit card and it was sucessful. But i didnt receive the amount for failed transaction . When I rasied this concern the Costumer case executive told that the transaction failed and later...
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G
Gùddîê Ñürsãt
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product delivered and not refunding my money

Address:760010
Website:PAYTM MALL

I have received defected product from paytm mall OD [protected] vedara bluetooth headset so I i want to return it but I'm unable to raise a return request & When I call the customer care center, no one is picking up the call And There was a request to return to another product and it has been pick-up on December 3 but till now my order has not been updated or refunded. OD [protected] pigeon nonstick cookware. I'm so disappointed with this type...
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S
Santosh Bade
from Solapur, Maharashtra
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refund in wrong account

Address:Ahmednagar, Maharashtra, 414003

I've sold my elgold on paytm worth rs. 1200 and instructed them to transfer my fund to my bank account but they transferred to some another bank account. After submitting the complaint they accepted that they transferred fund to wrong account and requested me for correct bank details. After around one month now they raised their hand saying bank refused to refund the wrong transaction. This is ridiculous....
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R
Rakesh dharineni
from Chennai, Tamil Nadu
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refund amount 6171274499

Address:Hyderabad, Telangana, 500003
Website:Paytm mall

This is my second complaint in consumer forum regarding my refund. Always paytm people saying it will take 7 to 14 days for refund from last 1 month. Its almost 70 days i'm waiting for my refund amount. Even complained in consumer forum also they are not responding quickly. So pls consider this complaint and pls process my refund amount. Iam in very bad situation. Pls help in this...
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Address:Bhiwani, Haryana, 127306
Website:paytm.com

Sir,
i have order a wd element hard disk dated 24/02/2016 with order number [protected] but same has not been updated on my account. I have issue with hardisk so i need bill of it to make replacment of it.. Please update product detail and bill so i can get my product replacement.

Thanks & Regard
Yogesh
email id- airan.[protected]@gmail.com
phone number -[protected]...
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V
from Bengaluru, Karnataka
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unknown getwoo subscription pack

Address:560068

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on Dec 5 without asking for my authorization, due to which i lost 300 rupees from my paytm a/c.

Getwoo order id:[protected]
Paytm wallet txn id: [protected]

Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed....
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R
Rakesh Ravindra
from Bengaluru, Karnataka
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refund of 472.80 rs which was paid using paytm

Address:Bangalore, Karnataka, 560086
Website:Paytm

I am rakesh ravindra. I booked ticket online in book my show on 17/10/2018 and i paid rs 472.80 using paytm and it got debited but the booking was cancelled and i got message that it will be refunded and i got message after many days that it was refunded along with auth code-[protected] but the amount is not reflecting in my account.
Please quote this
Merchant id: webv2zzz[protected]zzz2
Auth code-[protected]
Account...
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R
Rsjesh Kumar
from Jodhpur, Rajasthan
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defective watch

Address:Chittorgarh, Rajasthan
Website:Paytm

Sir paytm great company but today this talk wrong paytm is fraud chiter company I order one watch but you send third class break glass watch i also apply return on 24 November but after 11 days you did not picking return parcel and not refund my money
Your company such a rascal service
My number [protected] order I'd [protected]
I wait your reply and refund my money...
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P
piyush2786
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paytm not refunding the money

Website:Paytm

On 26th oct, i made a payment of rs 2000 using my paytm. The payment got denied and the got deducted from my account. I contacted paytm and they told me that they have refunded the money to bank, but the bank clearly denied of any such refund. Its almost going to be 2 months following up with paytm but they are fooling me by making different different statement on daily basis. Infact they are deleting my complaints from their app due to which...
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V
virendra92
from Jhalawar, Rajasthan
Mar 2, 2022
This thread was updated on Mar 2, 2022
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movie ticket cancelled by cinema and I didn't get refund

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

I order 4 movie ticket in city cinema beawar ajmer rajasthan. And when we go to cinema the owener said that all online tickets are cancelled by our side and you all will get full refund in your account in 72 hours. But its 4 days gone they didn't gave me my refund so please proceed my refund. Details are given below
There are two order id because i ordered from different id

1st order id - [protected] ticket id - gc[protected]...
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C
company com
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my paytm account is block my paytm nu 7354474985

Address:465550
Website:paytm

Account blocked hi! It seems like my account is temporarily blocked for login. 1) i'm sure i did not violate any terms and conditions of paytm. Could you please tell me how did i violate any of the paytm terms and conditions to face it? 2) could you please tell me how could i get it unblocked? 3 my paytm nu [protected] thank you, vikaram singh +[protected] also, my register d mail address should be [protected][protected]@gmail.com, but if i mail from...
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S
Shekhawat Nishchay
from Surat, Gujarat
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refund for cancel order

Address:Banaskantha, Gujarat, 385110
Website:Www.paytm.in

Sir/madan
I had order on paytm my order no is [protected] of 1299 inr on 25 october 2018 i had return my order on 30 october 2018 because worst quality of product but there is no refund made to me nor your customer service provided any solution to my complaint which is worst customer service in india and you have policy of 14 day refund but no refund had been done after a month so i please kindly request you to refund my money i had...
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S
Sharry9781
from Hoshiarpur, Punjab
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paytm upi bank transfer-

Address:Gurdaspur, Punjab, 143605
Website:WWW.PAYTM.COM

I had a transaction of 10000 on[protected]:24 pm via paytm upi, balance was immediately cut from my account. The money that i sent money did not get the money and this thing has been over 2 days. Today is[protected]. But my problem has not been resolved yet. I have also been calling paytm upi customer care a lot time he is not solving my problem, please solve my problem quickly.
Thanks

Upi reference no[protected]...
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M
Munfilih
from Badagara, Kerala
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movie ticket cancellation amount

Address:Kozhikode, Kerala, 673586
Website:www.paytm.com

Sir, i did a movie ticket booking of ₹ 840 through paytm under cancellation protect policy of paytm worth ₹114. According to the policy, i did the cancellation before 3 hours of movie show time. Then, paytm notified me that my amount of ₹840 will be credit in account with in 24 hours. But, now the 24 hour is end. The amount not recieved in any type of credit. At least they should provide a better customer complaint helpline. Their helpline...
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