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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 132

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P
Poduval
from Hyderabad, Telangana
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repeatedly failed to deliver the material

Address:Ahmedabad, Gujarat, 382424

I am making this complaint to this forum because paytm has no any such facility to make a written complaint and the customer care number they have provided is not helping as i have tried the same so many times and every time i got the same message is our customer care agent is busy and will attend you shortly and i has loss money by waiting the customer care agent but not succeeded to talk the agent (If they have any).
I have ordered...
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V
Vijaykumar Munde
from Vasai-Virar, Maharashtra
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chargeback

I am vijay munde i am live in pune maharashtra i am user paytm payment bank since 1 year I constantly use any transaction paytm.. recently[protected] i sent money phone pe use ..sumeet babanagre the amount of money 500 ..There is note at transaction successful ...but Money debited didn't get to the receiver.. so may saicere request into this matter... Thank you....
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Address:Bangalore, Karnataka, 560061

I made a train ticket booking in IRCTC and made a payment of Rs. 3711.80. This amount got debited to my Axis Bank account for IRCTC ticket on 10 12 2018. IRCTC confirmed as ticket not booked due to failed transaction whereas the amount was promptly debited to my account. When contacted Axis Bank, they provided me the reference number:[protected] with a request to contact you as they have paid the amount to you and the amount from...
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P
parthajeet
from Mumbai, Maharashtra
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promo code doesn't work

With reference to my earlier complaint (ID: 2127784), and after much anguish, Paytm offered me two PromoCodes UPPJHATC4EK2 and WH9PVHLVG2WF, and said that these can be used to pay electricity bills, before Dec 31. Each would entitle me to a cashback of maximum of Rs. 1500. So, in November, I successfully used UPPJHATC4EK2 and I got a cashback of Rs. 1500. During the same month I tried to use WH9PVHLVG2WF and it kept on giving an error. So...
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sanatan100
from Warangal, Telangana
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missing product in my order

I had ordered an earphone (Tagg Inferno Bluetooth headset), Order ID - [protected], seller name - VSM India Enterprises. Today I received it. But the seal of the box was already broken. There was no headset. Only the box. I had never expected such type of fraudulence from Paytm. I think there's nothing I can do to get my product. I've called Paytm helpline. They said they'll investigate the matter and call me later.
I know what's exactly...
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G
guptaconsultant
from Delhi, Delhi
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fraud against defective item received order no. 6628957902

Address:New Delhi, Delhi, 110059
Website:paytmmall.com

Return & policy defective item replaced with in 7 days whereas i received defective items and launch return policy reference. I booked water ao smith geyser order placed while received defective product and launch complaint replacement/return and many times complaint by mail and not contact to telephone and after 11 days past return has been rejected....
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V
Vinod Kumar Lellapalli
from Visakhapatnam, Andhra Pradesh
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money paid to wrong number please revert it back

Address:Prakasam, Andhra Pradesh, 523292

Dear sir
I have requested paytm to revert the amount sent wrongly to[protected] and after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person....
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C
chat2amit
from Gurgaon, Haryana
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order 6621388318 (wireless bluetooth earphones)

Address:122017
Website:paytmmall.com/myorders/6669895448

I ordered [protected] (Wireless bluetooth earphones) on 26th march, and returned order by paytm mall, but paytm mall did not refunded me on paytm amount paid for the order (Rs 145/-) insetad sent me exchanged without my,, i never wanted exchanged but want refund.

I ahve written to paytm but paytm and paytm mall, but no one has resolved and addressed the emails sinec last week... My brand new wireless instrument in unopened and...
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R
RS Murthy
from Bengaluru, Karnataka
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irctc ticket not booked

Dear Sir,

A sum of Rs.837.29 was debited to my Axis Bank account vide reference number[protected] for IRCTC ticket booking on 8 12 2018. IRCTC confirmed as ticket not booked due to failed transaction whereas the amount was promptly debited to my account. When contacted Axis Bank, they provided me the above reference number with a request to contact you as they have paid the amount to you and the amount from you did...
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Address:Haridwar, Uttarakhand, 249405
Website:paytm mobile solutions

I was booking a railway tkt thru irctc app on 9.12.2018 around 21.30 hrs. Payment of rs 1351.80 was made from my icici bank account thru your portal. The amount was not redirected to irctc and ticket was not booked. It does not show even in the failed transactions list of irctc site. Payment ref is onl[protected]/irctc l. Kindly get my amount refunded to my bank account.
Thanks

V k kansal...
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A
Aditya Singh Thakur
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

haven't received my refund it is more than a month

Address:248002
Website:www.paytm.com

I have not received the... The refund...

My two products were
Order id:[protected]
Order id:[protected]

I have bought two products from paytm 3 nov 2018... And have filed a return request... And return have been successfully done... But i have not received my refund till yet...

It is more than a month but i havent recived my refund in my bank account...
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L
Lowde
from Bengaluru, Karnataka
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mobile/not got delivery

Address:Bangalore, Karnataka, 560033
Website:Paytm/ blue dart

Hi my name is praveen i have not revived the product but showing the status as delivered please review and advice wat is the wrong i will give u the awb [protected] and mobile delivered person number is srinivas mobile no [protected] when i call to the delivery person he is disconnecting the call really i felt frustration wat kind of worst service u pepl r giving if my problem is not resolved surely i'm gonna file a case on blue dart and i'll...
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D
Deepakv20
from Morena, Madhya Pradesh
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refund not received even in 1 month

Address:Jabalpur, Madhya Pradesh
Website:www.paytm.com

I returned 2 t-shirts on paytm on october and still till today i haven't received my refund of 250 ₹ from paytm. I complaint about in there website but still haven't received any kind of help from them.
There customer service is also lame.
No customer service executive is available every time i dial there number.
I have provided all the details of my bank account to them still i didn't get my refund.
Please do...
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S
Sirin Multani
from Veraval, Gujarat
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online transaction issues

Address:Surat, Gujarat

Dear sir,
I have made a transaction from paytm upi on[protected]. So my account debit of rs. 8060/- that day. But account is not credited so please solve this problem as soon as possible transaction id is ptm656f37810cea4469893c294.
Upi ref. Id is :[protected].

My sbi a/c detail is :
Name : sirajbhai amirbhai multani
A/c no. : [protected]
Ifsc code: sbin0005149
Mo. : [protected]...
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S
Sagar Malviya
from Bharuch, Gujarat
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money refunded from irctc but not received in paytm wallet

Address:Ahmedabad, Gujarat, 380051
Website:Indian Railway (IRCTC)

Dear team,

Irctc has refunded the money plz find the transaction id [protected] for the same. But the amount had not refunded into my paytm account. Its almost 10 days before done from irctc side yet its not came into my paytm account. I just want to know how much more time will it take to refund this transaction.
In case of any query you can connect with me on the following number between 8 am to 8 pm.
[protected]...
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Website:paytm.com

Paytmmall order id [protected] of samsung galaxy s9 plus 6 gb|128 gb coral blue total value rs 68, 900.00 has been collected by delivery person of bluedart. I had shared all delivery proof with paytm yet neither paytm is giving cash back nor order is showing as delivered. Rather than deliver, they are showing the order as cancelled to extortion of more money....
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S
Sunny1419
from Chennai, Tamil Nadu
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regarding not cancelling the order placed and refund payment

Address:New Delhi, Delhi, 110007
Website:paytm

I placed an order on 7/12/2018 which i later cancelled on the same date, bcz of its late arrival. But its been more than 48hrs and the cancellation request is not accepted as it only shows that your cancel request is pending.
Neither i got any refund yet.
What irritated me the customer care, where i ended up calling them more than 10 times, they just say, wait our executive will be back shortly and they made me wait for more...
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A
Abhash Mittal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not cleared

Address:New Delhi, Delhi, 110065

I had processed payment of rs. 9200/- in favour of institute of chartered accountants of india from my state bank of india debit card on 30/11/2018.. Transaction id is-sbipg[protected]icaipaytm mumbai

I was to get acknowledgement number of payment from institute of chartered accountants of india but screen showed transaction failed while my bank account no. [protected] has been debited by rs. 9200/-

Kindly...
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D
Das Jai
from Manuguru, Telangana
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refund not received till now

Address:Hyderabad, Andhra Pradesh, 500007

I returned tv on october 25 2018 due to wrong tv shipped
I gave bank details for refund on 30 october 2018
Again they ask me bank details after 30 days on 1 december 2018
How many days it will take to give refund to its trusted customers

Please check on this matter and give me update
Paytm should take care of every query and help out customers so that we buy more n more...
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D
Dwivedi JI
from Bhopal, Madhya Pradesh
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fraud debit card se paytm wallet me paisa add kiya gaya

Address:Rewa, Madhya Pradesh, 486001
Website:Www.paytm.com

Thank you for using your sbi debit card 459xx2094 for a purchase worth rs4999.0 on pos paytmwal1210203 at paytm txn#[protected].
Thank you for using your sbi debit card 459xx2094 for a purchase worth rs19999.0 on pos [protected] at paytm txn#[protected].
Your card ending with x2094 is being used for pos/e-com txns. Please get the card blocked immediately if you have not done it....
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