Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 134

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
satya_ramu16
from Hyderabad, Telangana
Report
Copy

my account is blocked for login

Address:500062

I was using my paytm wallet since the beginning, so many times i have done shopping, i dont know why the paytm account was blocked since last 4 months my account was not activated. so many times i have called paytm customer care and support numbers but no one is no picking the call and many times i have email to paytm team but no response, please kindly do the needful get it activate my paytm account...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
ThinkFlash Tech
from Bihpuriagaon, Assam
Report
Copy

fraud incoming call...

Address:Marigaon, Assam

[protected] Muje call kya.. Phir bola sir apko 35 lack a Lucky mila... Us lucky drow mai apka number winer howa.. Aisha bola.. Phir main mera nam pucha.. Sohi Sohi boldiya.. Ar kaha. O Jo lucky 35 rupea mila.. Isko claim krneka kya Liya apko register krna hoka iske liye aap hame 6500 rupeya dine honga.. Bol k mera mobile por ek sbi a/c nmbr diya.. Us nmbr ko maine.. Screenshot laliya......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman Awana
from Dhanwar, Jharkhand
Report
Copy

paytm payments bank is still didn't open in my account

Hello sir,
I'm using paytm since 1 year and i've completed kyc in my account but as i'm looking since some months that my paytm payments bank is not opening.
My paytm number is [[protected]] and registered paytm email address is [[protected]@gmail.com].
I hardly request you to open paytm payments bank for my paytm account as soon as possible you can.
Thanks
Your paytm user
Aman kumar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeepludhianvi
from Mohali, Punjab
Report
Copy

warranty issues - out of region product sold

I had purchased wd external hard disk from paytm last year as per order#[protected], which is still under warranty. Unfortunately my disk stopped working and needs replacement. When i contacted wd support team, they said that the given hard disk was originally sold in china not in india, so warranty can't be given. I couldn't understand that if i bought my hard disk in india from paytm site and the invoice shows the seller is from gurgaon,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:paytmmall.com

Hello Team,

Hello Team,

Please help me out with the torture that paytm/paytm mall is doing to me.
1: I placed an order for MI Redmi Note 5 Pro 6 GB/64 GB Gold on 29 th oct 2018 ( Cash on delivery)
2: the seller shipped me a used phone with broken seal and in the box all i recieved was a phone and charger ( Missing: warrenty card, user manual etc )
3: so i returened that phone and ordered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar6464
from Chennimalai, Tamil Nadu
Report
Copy

no refund and no customer support

Address:Chennai, Tamil Nadu, 600002
Website:Paytm bank

Hi.
I'm booked a ticket in IRCTC app through paytm as gateway . Where booking got cancelled and waited more than a month. Still there is no reply from paytm side .
They are cheating like anything. And they don't have a customer support team properly . They are replying for ten mail to once . Which is soo fedup . Top of everything they should keep customer care through call . We are interacting with money you are not as such...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hunnygel
from Jaipur, Rajasthan
Report
Copy

paytm using my email address without my consent

Address:Bharatpur, Rajasthan, 321001
Website:Paytm.com

I have got an e-mail today in my gmail account from an app named paytm that says it signed me up with my gmail address and setup a wallet for me too. I believe i have never signed up for anythin like this. I never heared of paytm either. I am surprised to see how an app can use my e-mail address without my consent & sign me up for something like this?
I am really concerned with google's privacy policy now.
I've attached the...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arpit012018
from Delhi, Delhi
Report
Copy

case reference no.: 94173727

I have been delivered a defective product (Hp omen laptop) on 3-nov-18. Paytm has approved the return request on 13-nov-18 after intervention from the hp team.

Till today i have neither received my refund nor i have received the new laptop.

I have written more than 20 mails but have not received any response from paytm. I have called their customer care team but no body is responding.

Today, i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundeepkris
from Hyderabad, Telangana
Report
Copy

received a damaged refrigerator from paytm

Hi, order no: [protected], we order the refrigerator worth 30599 on 3rd november and received the refrigerator on november 10th, we immediately called godrej customer care for the installation and demo, after 2 days, they opened the refrigerator and the godrej service found some of the parts under the refrigerator are bitten by rat, the wires and the paper work of refrigerator are bitten by rat and then they told us they will replace the part...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumita Kundu
from Kolkata, West Bengal
Report
Copy

money has been deducted from bank but payment is not made

I have been filling the foundation form where money has been deducted from axis bank but the payment has not been made to icai. Its been shown that payment is done to paytm mobile solution pvt. Ltd. But icai has not received the money. Kindly look into this problem soon because i have to fill my form otherwise the date will expire and my career is on stake...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikesh Kashyap
from Bengaluru, Karnataka
Report
Copy

replacement issue

Address:Patna, Bihar, 800001
Website:Paytm mall

I have ordered one jacket from paytm and i have received that product on 23rd nov 2018, and now the jacket size is too small and it's not fitting so i just want next size in that, but i'm unable to exchange that product because its not showing any exchange option over there, but it's clearly mentioned 15 days return or exchange policy. I have tried calling customer care but it's not connecting and also i have texted but there is no response...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mahenderkhan
from Delhi, Delhi
Report
Copy

deduction money from my account

Respected sir/ mam
My amount rs 1000 deduct from my account and late fee charges also rs 450/-, but i had submit my instalment and late fees in your office. I had call many times but not connect with your customer care department. Please refund my money as early as possible.
Dc transaction no : [protected], dated 3 november 2018 payment failed at the time of payment.
Please help me

Thanks
Xavierbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kkrrnc
from Patna, Bihar
Report
Copy

paytm mall has cheat me.

Address:Ranchi, Jharkhand, 834004
Website:www.paytmmall.com

I have purchased a washing machine from Paytm Mall on 01.11.2018 through Order no. [protected] and paid full order amount. Delivery date was 05.11.2018. On day of deivery 05.11.2018 paytm mall cancelled my order himself and gave refund. After cancellation, paytm has given me a special promocode for purchasing in same category on equal or above value purchasing.
I have tried several times for purchasing in same category and equal and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:122004
Website:paytm.com

I purchased a movie pass on 28th october for watching movies in my nearest cinema hall. Its a pass for Rs 1600 for 4 movies and 2 people. After purchasing pass, I tried booking movie through it in INOX cinemas and it says this pass is not applicable on this cinema. I particularly purchased it for this and nothing like this mentioned in its terms & conditions. After that I tried connecting to customer care few times but they are saying, This...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mayank Menghani
from Mumbai, Maharashtra
Report
Copy

refund not received no response from customer care service

Website:paytm

Its been almost a month my refund hasn't been processed. The amount is inr 2600. I've tried to contact paytm several times through 24x7 help but there is no response from them. Worst customer care service ever. I usually book tickets through paytm only and never faced such a problem. But this time they are getting on my nerves. Please do something fast. I need my money.
Pnr - [protected]
Train-ers nzm duronto (12283)
Booking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Yaduvanshi
from Jamshedpur, Jharkhand
Report
Copy

return approved

I ordered a jacket but i found wrong model.. So i want to return it bt when i request for return.. It does not approved my return request. So i think this seller is cheating me.. I want to.. Please help me anyway... I need my money. Bt it gives me wrong coat of cheap price.. Paytm should block fraud seller... It is out of expectations from paytm.. Please help me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashubaba001
from Noida, Uttar Pradesh
Report
Copy

irctc refunded to paytm m but has not received any where

Address:New Delhi, Delhi, 110045
Website:www.irctc.co.in,www.paytmmall.com

Two of my tickets with pnr [protected] was cancelled in waiting condition (one on 2 November 2018/other by itself on 4 November).
The status is of refund is showing to bank PAYTM M, but I have not received it in paytm or in my bank account after 26 days.
My paytm account is with number [protected].I had purchased tickets through IRCTC website (www.irctc.co.in) by using SBI ATM.
Refund id shown by IRCTC are [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear paytm mobile soultion,

On 24th oct 2018, i made inr 328 throuhg netbanking through paytm gateway. The amount got debitted but the end merchand didn't recieve the amount. I waited for 7 working days for the ampunt but it was not credited back to icici account.

I raised complaint to icici bank asn their response is that it was successfully transferred to paytm mobile solution. Pls look into that...
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Trishi kohli
from Delhi, Delhi
Report
Copy

no status of orders placed

Address:New Delhi, Delhi, 110007
Website:Paytmall.com

I have placed 2 orders on paytm mall
Order no. [protected] (This is replacement order the return of the order has already been picked up, but no status of replacement order)
And [protected] (It was placed on 22 nov 2018, and the delivery date was 26 nov 2018 but still it is showing waiting courier pick up)
. Neither the paytm customer support numbers are picking the call. There is no option to send the message or email.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kingbittu
from Dhuburi, Assam
Report
Copy

regarding credits in critical ops

Address:Mumbai City, Maharashtra, 802102

Dear sir i have paid rs370 for buying credits in critical ops game the transaction was successful but i didn't receive any credit in my game so either you refund my money or transfer it to my game so please help me sir
Reference number-igaevczuo9
Date-24/11/2018
Time-14:34 pm
Contact number-[protected]

Thank you
Sir...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy

Recent comments about PayTM Mobile Solutions services