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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 134

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V
from Bengaluru, Karnataka
Dec 5, 2018
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Address: 560068

There was no linking/self-authorization to getwoo dating app with my paytm account. Even then, getwoo did the renewal of my subscription on Dec 5 without asking for my authorization, due to which i lost 300 rupees from my paytm a/c.

Getwoo order id:[protected]
Paytm wallet txn id: [protected]

Please discontinue my subscription as i can't do it from paytm account because i can't see myself subscribed. And getwoo is also not responding to my concerns.
+1 photos
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    R
    Rakesh Ravindra
    from Bengaluru, Karnataka
    Dec 5, 2018
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    Address: Bangalore, Karnataka, 560086
    Website: Paytm

    I am rakesh ravindra. I booked ticket online in book my show on 17/10/2018 and i paid rs 472.80 using paytm and it got debited but the booking was cancelled and i got message that it will be refunded and i got message after many days that it was refunded along with auth code-[protected] but the amount is not reflecting in my account.
    Please quote this
    Merchant id: webv2zzz[protected]zzz2
    Auth code-[protected]
    Account num[protected]
    Branch - mahalakshmi layout
    Location-bengalooru

    Please check this and help me out to get the refund amount

    Rakesh ravindra
    [protected]@gmail.com
    12/11/2018
    +1 photos
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      R
      Rsjesh Kumar
      from Jodhpur, Rajasthan
      Dec 5, 2018
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      Address: Chittorgarh, Rajasthan
      Website: Paytm

      Sir paytm great company but today this talk wrong paytm is fraud chiter company I order one watch but you send third class break glass watch i also apply return on 24 November but after 11 days you did not picking return parcel and not refund my money
      Your company such a rascal service
      My number [protected] order I'd [protected]
      I wait your reply and refund my money
      +1 photos
      Dec 05, 2018
      Updated by Rsjesh Kumar
      Sir paytm great company but today this talk wrong paytm is fraud chiter company I order one watch but you send third class break glass watch i also apply return on 24 November but after 11 days you did not picking return parcel and not refund my money
      Your company such a rascal service
      My number [protected] order I'd [protected]
      I wait your reply otherwise I will go to consumer court

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        P
        piyush2786
        Dec 4, 2018
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        Website: Paytm

        On 26th oct, i made a payment of rs 2000 using my paytm. The payment got denied and the got deducted from my account. I contacted paytm and they told me that they have refunded the money to bank, but the bank clearly denied of any such refund. Its almost going to be 2 months following up with paytm but they are fooling me by making different different statement on daily basis. Infact they are deleting my complaints from their app due to which i have to file a new complaint everytime. I am seriously fed up of all this now.
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          V
          virendra92
          from Jhalawar, Rajasthan
          Dec 3, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: paytm.com

          I order 4 movie ticket in city cinema beawar ajmer rajasthan. And when we go to cinema the owener said that all online tickets are cancelled by our side and you all will get full refund in your account in 72 hours. But its 4 days gone they didn't gave me my refund so please proceed my refund. Details are given below
          There are two order id because i ordered from different id

          1st order id - [protected] ticket id - gc[protected]
          2nd order id - [protected] ticket id - gc[protected]
          Mobile numbers - [protected] [protected]
          +4 photos
          Paytm login saved card payment at tatkal not working.

          This creates a big hassle when booking tatkal tickets.

          Kindly use mobi quik or anything else.
          I ordered four tickets in yakuth Mahal in yakutpura in Hyderabad money has been deducted from my bank when I went to the theater it was closed my money did not get refund
          Please help me...

          movie ticket cancelled by cinema and I didn't get refund - Comment #3966198 - Image #0
          movie ticket cancelled by cinema and I didn't get refund - Comment #3966198 - Image #1
          movie ticket cancelled by cinema and I didn't get refund - Comment #3966198 - Image #2
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            C
            company com
            from Jabalpur, Madhya Pradesh
            Dec 2, 2018
            Resolved
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            Resolved

            Address: 465550
            Website: paytm

            Account blocked hi! It seems like my account is temporarily blocked for login. 1) i'm sure i did not violate any terms and conditions of paytm. Could you please tell me how did i violate any of the paytm terms and conditions to face it? 2) could you please tell me how could i get it unblocked? 3 my paytm nu [protected] thank you, vikaram singh +[protected] also, my register d mail address should be [protected][protected]@gmail.com, but if i mail from it then i get replied as unregistered user. Please help.
            Dec 2, 2018
            Complaint marked as Resolved 
            my contact nu 6263063568
            Tickets were not booked it says it face some technical issues

            my paytm account is block my paytm nu 7354474985 - Comment #3287335 - Image #0
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              S
              Shekhawat Nishchay
              from Surat, Gujarat
              Dec 1, 2018
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              Address: Banaskantha, Gujarat, 385110
              Website: Www.paytm.in

              Sir/madan
              I had order on paytm my order no is [protected] of 1299 inr on 25 october 2018 i had return my order on 30 october 2018 because worst quality of product but there is no refund made to me nor your customer service provided any solution to my complaint which is worst customer service in india and you have policy of 14 day refund but no refund had been done after a month so i please kindly request you to refund my money i had attached screenshots of product with this letter
              Thank you
              +6 photos
              Lottery price 1260000 they asked me to transfer first for intercity charges of 12600 and then gst tax of 5000.

              refund for cancel order - Comment #3287208 - Image #0
              refund for cancel order - Comment #3287208 - Image #1
              Do not apply any have a promo code

              refund for cancel order - Comment #3287241 - Image #0
              This number +[protected]
              hi ask me your lucky draw in Paytm mall
              Car TATA motors
              And
              Cash 120000
              Fake call hi asked
              You Send me 7000
              And registration

              Hi was send me proof
              This are the images

              refund for cancel order - Comment #3287347 - Image #0
              refund for cancel order - Comment #3287347 - Image #1
              satyam Vishwakarama's reply, Dec 1, 2018
              This is number
              +91 82925 96736
              satyam Vishwakarama's reply, Dec 1, 2018
              And audio proof

              You can asked I will send call recording
              Dear sir,
              I have made transition yesterday paytm wallet to My SBI account The value of amount is 20000.00 RS, The Refund is not received still. The amount is urgent is basis. Kindly do something as early as possible.
              Paytm Transaction id: [protected]
              I was recharging my mobile phone but transaction got failed but the money was deducted from my account and I am unable to get my money back.
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                S
                Sharry9781
                from Hoshiarpur, Punjab
                Dec 1, 2018
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                Address: Gurdaspur, Punjab, 143605
                Website: WWW.PAYTM.COM

                I had a transaction of 10000 on[protected]:24 pm via paytm upi, balance was immediately cut from my account. The money that i sent money did not get the money and this thing has been over 2 days. Today is[protected]. But my problem has not been resolved yet. I have also been calling paytm upi customer care a lot time he is not solving my problem, please solve my problem quickly.
                Thanks

                Upi reference no[protected]
                +1 photos
                Sir I pay my electricity bill from Rajasthan Ajmer vidut vitran nigam ltd. K.No.[protected] for Mr. Brijlal Rs.870 on15/11/2018 by debit card no.[protected] .but bill not paid and Rs.870 deducted from my bank account. Please Refund payment in my account or debit card. Thank you.
                SBI ref[protected]GAEVMGZT3

                debited rs 25/-

                Movie not delivered

                I tried thru Google Playstore to rent a movie.

                i was redirected to Times Of Money website for payment
                I have received the sms from my bank
                Merchant (Sampat fuels) denied for credit transaction via UPI Reference ID :[protected] on dated 1st December timing 08:27 Pm.
                Paytm haven’t resolved my complaint after 2 days

                Regards
                Vikas Adarsh
                [protected]

                paytm upi bank transfer- - Comment #3289821 - Image #0
                paytm upi bank transfer- - Comment #3289821 - Image #1
                As the above information today 300rupees is deducted from my paytm wallet, order ID[protected], wallet txid-[protected], as I called to the customer care they told to raise the complaint here

                paytm upi bank transfer- - Comment #3289824 - Image #0
                Lakshmeesha km's reply, Dec 3, 2018
                Please resolve this problem urgently
                Sir, I have used paytm gateway for booking ticket from irctc website.I cancelled ticket later and irctc send money to paytm gateway but they didn't refund to me.
                Transaction ID: [protected]
                PNR: [protected]
                Refund Status: REFUNDED
                Cancellation/Refund ID: [protected]
                Bank Name: PAYTM M
                Refund Amount: 200.0
                Refund Date: 19 Nov 2018
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                  M
                  Munfilih
                  from Badagara, Kerala
                  Dec 1, 2018
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                  Address: Kozhikode, Kerala, 673586
                  Website: www.paytm.com

                  Sir, i did a movie ticket booking of ₹ 840 through paytm under cancellation protect policy of paytm worth ₹114. According to the policy, i did the cancellation before 3 hours of movie show time. Then, paytm notified me that my amount of ₹840 will be credit in account with in 24 hours. But, now the 24 hour is end. The amount not recieved in any type of credit. At least they should provide a better customer complaint helpline. Their helpline numbers never provides to talk any representative on their side. This type of fraudness should get punished by law. Because, the cash is also valuable for everyone even that a one rupee.
                  +1 photos
                  When I search for 2.O in the movies and select show time but after loading sometime it's showing error.

                  movie ticket cancellation amount - Comment #3287248 - Image #0
                  Money was debited from my bank and there is no sms and otp code come on my mobile and when i took a mini statement it is written that it is debited through paytm
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                    S
                    satya_ramu16
                    from Hyderabad, Telangana
                    Nov 30, 2018
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                    Address: 500062

                    I was using my paytm wallet since the beginning, so many times i have done shopping, i dont know why the paytm account was blocked since last 4 months my account was not activated. so many times i have called paytm customer care and support numbers but no one is no picking the call and many times i have email to paytm team but no response, please kindly do the needful get it activate my paytm account
                    I ordered a top from paytm but not delivered on time so I cancelled the order byt did not received the refund yet. My order no is [protected]. It has been around a month and still status is pending for refund.

                    my account is blocked for login - Comment #3287222 - Image #0
                    Error in booking movie tickets

                    my account is blocked for login - Comment #3287371 - Image #0
                    My bank balance deducted without my permission from sbi bank phulwari sharif.

                    my account is blocked for login - Comment #3287577 - Image #0
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                      T
                      ThinkFlash Tech
                      from Bihpuriagaon, Assam
                      Nov 30, 2018
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                      Address: Marigaon, Assam

                      [protected] Muje call kya.. Phir bola sir apko 35 lack a Lucky mila... Us lucky drow mai apka number winer howa.. Aisha bola.. Phir main mera nam pucha.. Sohi Sohi boldiya.. Ar kaha. O Jo lucky 35 rupea mila.. Isko claim krneka kya Liya apko register krna hoka iske liye aap hame 6500 rupeya dine honga.. Bol k mera mobile por ek sbi a/c nmbr diya.. Us nmbr ko maine.. Screenshot laliya...
                      +1 photos
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                        A
                        Aman Awana
                        from Dhanwar, Jharkhand
                        Nov 30, 2018
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                        Hello sir,
                        I'm using paytm since 1 year and i've completed kyc in my account but as i'm looking since some months that my paytm payments bank is not opening.
                        My paytm number is [[protected]] and registered paytm email address is [[protected]@gmail.com].
                        I hardly request you to open paytm payments bank for my paytm account as soon as possible you can.
                        Thanks
                        Your paytm user
                        Aman kumar
                        +1 photos
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                          S
                          sandeepludhianvi
                          from Mohali, Punjab
                          Nov 30, 2018
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                          I had purchased wd external hard disk from paytm last year as per order#[protected], which is still under warranty. Unfortunately my disk stopped working and needs replacement. When i contacted wd support team, they said that the given hard disk was originally sold in china not in india, so warranty can't be given. I couldn't understand that if i bought my hard disk in india from paytm site and the invoice shows the seller is from gurgaon, india, then how come the product was originally sold in china instead of india? Wd support informed to contact your place of purchase to avail the warranty. I am following up on this from 1-nov-2018, please refer paytm complaint#94134806 and 95337722. Please help.
                          +2 photos
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                            A
                            ashish4_kadam
                            Nov 29, 2018
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                            Website: paytmmall.com

                            Hello Team,

                            Hello Team,

                            Please help me out with the torture that paytm/paytm mall is doing to me.
                            1: I placed an order for MI Redmi Note 5 Pro 6 GB/64 GB Gold on 29 th oct 2018 ( Cash on delivery)
                            2: the seller shipped me a used phone with broken seal and in the box all i recieved was a phone and charger ( Missing: warrenty card, user manual etc )
                            3: so i returened that phone and ordered a new one
                            4: For the new order i placed with paytm mall the seller shipped me a Red colour phone so i returned that as well
                            5: i was waiting for a gold colour phone from the seller and the prices for the phone increased by 3k from what i ordered
                            6: considering that Paytm messaged me about the new order that the seller doesnt have this phone in stock and he that they will cancel this order .
                            7: and they cancelled that order and asked me to wait for the refund which i recieved after 10 days .
                            8: however the orgnal order is still not refunded by paytm, they are just asking me to fill up the bank details again and again and asking me to wait for 14 working days ( Excluding saturday & Sunday & Goverment holidays )
                            9: i also waited for that long after filling up the bank details on ( 7th Nov{3 times}, 12th Nov {1}, 15th nov {Once}, 19th Nov{once, and 26 th Nov (once).
                            10: having done all of this i have been calling and speaking to the useless customer service and there supervisors every day with no results and they just asking me to wait .
                            11: i have had sever emails from PAYTM asking me to wait to get refunded and every time i have asked them to check the staus of refund they have either asked me to fill up the goole form with bank details or wait for 14 working days .
                            12: I am in stress and not sure who can help me with this issue as they have been harresing me since last month with my payments stuck i dont even have a phone and also my money is gone

                            Requesting you to please help me out with this issue ASAP.

                            Thanks
                            Ashish
                            [protected]@yahoo.com

                            Order No. [protected] Placed on 29 October 2018 3:10 am -MI Redmi Note 5 Pro 6 GB/64 GB Gold
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                              kumar6464
                              from Chennimalai, Tamil Nadu
                              Nov 29, 2018
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                              Address: Chennai, Tamil Nadu, 600002
                              Website: Paytm bank

                              Hi.
                              I'm booked a ticket in IRCTC app through paytm as gateway . Where booking got cancelled and waited more than a month. Still there is no reply from paytm side .
                              They are cheating like anything. And they don't have a customer support team properly . They are replying for ten mail to once . Which is soo fedup . Top of everything they should keep customer care through call . We are interacting with money you are not as such big as notiionalist bank even though they have customer support. Please protest against paytm cheap customer service

                              And be aware that on IRCTC. don't prefer your transaction with paytm use some other ewallet who has customer care
                              +1 photos
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                                hunnygel
                                from Jaipur, Rajasthan
                                Nov 29, 2018
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                                Address: Bharatpur, Rajasthan, 321001
                                Website: Paytm.com

                                I have got an e-mail today in my gmail account from an app named paytm that says it signed me up with my gmail address and setup a wallet for me too. I believe i have never signed up for anythin like this. I never heared of paytm either. I am surprised to see how an app can use my e-mail address without my consent & sign me up for something like this?
                                I am really concerned with google's privacy policy now.
                                I've attached the e-mail from paytm below:
                                +4 photos
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                                  A
                                  Arpit012018
                                  from Delhi, Delhi
                                  Nov 29, 2018
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                                  I have been delivered a defective product (Hp omen laptop) on 3-nov-18. Paytm has approved the return request on 13-nov-18 after intervention from the hp team.

                                  Till today i have neither received my refund nor i have received the new laptop.

                                  I have written more than 20 mails but have not received any response from paytm. I have called their customer care team but no body is responding.

                                  Today, i have received another message that no-cost emi has been cancelled by paytm but my credit card statement has been generated.

                                  Paytm team if at all you are reading this complaint then please get in touch and resolve the issue.
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                                    S
                                    Sundeepkris
                                    from Hyderabad, Telangana
                                    Nov 29, 2018
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                                    Hi, order no: [protected], we order the refrigerator worth 30599 on 3rd november and received the refrigerator on november 10th, we immediately called godrej customer care for the installation and demo, after 2 days, they opened the refrigerator and the godrej service found some of the parts under the refrigerator are bitten by rat, the wires and the paper work of refrigerator are bitten by rat and then they told us they will replace the part that is damaged, but we complained to the paytm customer care and they requested us to send photos to view the condition of the refrigerator, we have done the same, then later they asked us to send the photos of refrigerator with packing (Photo before the package is removed), we also sent them, then they accepted that we got a damaged one and but they raised a return request instead of replace, i request to replace the item instead of return, because it takes some much time to get the refund and get a new, instead i requested them for compensation regarding the same, please i request from your side to compensate me for the damaged product or replace with a new product.

                                    Thank you
                                    +2 photos
                                    Dec 19, 2018
                                    Updated by Sundeepkris
                                    The issue is not solved yet and you can also check attachment my godrej service center regarding the damage caused while opening the refrigerator

                                    Dec 19, 2018
                                    Updated by Sundeepkris
                                    The letter is issued by godrej service executive, they came for the demo/installation of the new refrigerator, they opened the refrigerator for the installation and found damage inside the refrigerator, please check the attached image and do needful.
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                                      Soumita Kundu
                                      from Kolkata, West Bengal
                                      Nov 28, 2018
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                                      I have been filling the foundation form where money has been deducted from axis bank but the payment has not been made to icai. Its been shown that payment is done to paytm mobile solution pvt. Ltd. But icai has not received the money. Kindly look into this problem soon because i have to fill my form otherwise the date will expire and my career is on stake
                                      Cancel this order I Don't want to buy it

                                      money has been deducted from bank but payment is not made - Comment #3284445 - Image #0
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                                        Nikesh Kashyap
                                        from Bengaluru, Karnataka
                                        Nov 28, 2018
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                                        Address: Patna, Bihar, 800001
                                        Website: Paytm mall

                                        I have ordered one jacket from paytm and i have received that product on 23rd nov 2018, and now the jacket size is too small and it's not fitting so i just want next size in that, but i'm unable to exchange that product because its not showing any exchange option over there, but it's clearly mentioned 15 days return or exchange policy. I have tried calling customer care but it's not connecting and also i have texted but there is no response from their side.
                                        +1 photos
                                        Mera 4 question ka answer sahi hai to 1000 to mera Cashback mujhe milenge ya nahi

                                        Txn I'd PAYTM 635279MH69
                                        Sonalal kumar
                                        Paytm mo [protected]

                                        replacement issue - Comment #3284481 - Image #0
                                        sonalal kumar's reply, Nov 28, 2018
                                        Paytm Cashback
                                        I order top from paytm but I cancelled it ...
                                        It shows money is refunded but I don't get it actually...

                                        replacement issue - Comment #3285173 - Image #0
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