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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 4, 2024
Complaints 20033
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Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 135

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M
Mathireddy nanaji
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't get product still but in order details its showing delivered

Address:Guntur, Andhra Pradesh
Website:Paytm

Good evening sir! My name is mathireddy nanaji. Recently i placed an order in paytm on date 19/11/18 via online payment. But still i didn't get my product and also in my order status shown like your order has been delivered. While i try to call customer care number ([protected]), no answer..in order they provide courier service (Bluedart) delivery boy number ([protected]) also not lifting. I request you please help me......
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M
Malay Bhalala
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled the order but no refund

My registered mobile no is ~ [protected] on paytm...

I had ordered dell laptop and after ordering i cancelled it for some reason... Before the product was shipped...

But not even the refund was provided nor they did update the status weather it was successfully cancelled or not...

When i try to see the order status it is still showing "pending return"...
It is still 24 hours after order...
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K
Kingbittu
from Dhuburi, Assam
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regarding credits in critical ops

Address:Buxar, Bihar, 802102

I have paid Rs370 for buying credits in critical ops, money was deducted from my sbi bank account but I didn't received any credit in my game
So either you refund my money or transfer it to my game
It's a large amount so I am very much worried please help me o will be very thankful to you

Thank you...
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F
Frosty6969
from Morena, Madhya Pradesh
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unsuccessful transaction

I did my transactions through pubg mobile and it was unsuccessful due to server issues, but the amount still got deducted form my bank account and was transferred to times of money limited. I already talked with pubg mobile customer care and they said they can't help if the money is not transferred to them. So since my money is transferred to times of money limited, i want my refund as soon as possible. Thank you...
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D
Dhanu2109
from Meerut, Uttar Pradesh
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amount deducted but not get my course on udemy

Address:Mumbai City, Maharashtra
Website:Times of money

I bought a udemy course for rupees 640 by paying through times of money gateway. The money was payed from my account. And i am not having access to the course and also not get my money back
The transaction reference number is [protected]igaevayke5

I request you to kindly attend to this issue and either refund my money or give access to the course.

Thank you
Dhananjay kumar
Email:[protected]@gmail.combr...
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K
Kumez Wadiwale
from Umred, Maharashtra
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I am complaining about my refund from irctc

Address:Ratnagiri, Maharashtra, 416702
Website:IRCTC

Hi,

I have booked ticket on irctc using paytm from union bank a/c and the amount debited inr 389.99 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund. The message received from my bank as below:

Your sb a/c...
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S
sai krishna994
from Ponnur, Andhra Pradesh
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regarding refund of my order id 6255839627.

Website:Paytm.com

I ordered nike shoes thrupaytm mall and i received that order post 15 days the ordered date and i didn't like the product, so i returned it. I made the payment thru cod option, for processing the refund with order id [protected], paytm has asked me to submit a google form which has details to be filled (Bank name, account number, ifsc code, order id, name, etc..). I have filled in the form and submitted to them, 14 days after the submission...
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I
Itzvinith
from Avinashi, Tamil Nadu
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ticket refund from irctc

Website:IRCTC

I have booked two tickets one on 9th nov and other on 27th nov...in ticket history they have said it has been transferred to bank... But while asking them they said we had given claim but it's the paytm duty to transfer to us... Then only we can credit to it. So give me a solution for this... Is paytm doing any fraud payments... It's nearly taken 15 days... But still my refund is not done...
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V
Vaishnavi P Karalgikar
from Hyderabad, Telangana
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wrong number recharged

By mistake wrong mobile number was recharged. Order number is [protected]

Could you refund my money.. my mail id is vaishnavi.[protected]@gmail.com

and the wrong was [protected] and the correct number was [protected]

my paytm number is [protected]. Service provider was airtel

Also when contacted with the wrong contact number person.. got to know that they haven't received any recharge message...
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P
pats5005
from Mumbai, Maharashtra
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used and inappropriate products delivered

Address:400009
Website:paytmmall.com

Patymmall is selling used items on their online portal. I had ordered a laptop of 15970/- and extended warranty of 799/- on 16/11/18, on delivery date, I received mail that my order is been cancelled by the merchant & refund of only laptop was initiated, extended warranty was still left. Paytmmall executive Mr. Manish assured me that the full refund amount will be initiated soon & asked me to reorder laptop, So I reordered laptop on 21/11...
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Sujeet9835
from Dhanbad, Jharkhand
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delhivery issue

Address:Dhanbad, Jharkhand, 828306

Sir/madam

I was purchased a jeans pant from paytm mall on 12 november 2018
(Order no.[protected])
I didn't received my product till now,
But showing current status is that product has been delivered,,,
Showing delivered date.. 17 nov 2018
So please resolve my concern bcz paytm is not responding on this issue.

Sujeet kumar roy
[protected]
Dhanbad/ jharkhand....
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S
Sneha Anand Jain
from Bengaluru, Karnataka
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money deducted from bank to one 97 and order got failed

Dear sir
I was booking kent maxx from paytm mall and while paying i paid thru upi and my money got deducted from bank to ur one 97 communication ltd and my order also not got successful it failed. So requesting u to proceed my amount to my account liked with paytm. I have sent you sent attachment please look through those attachment and help me to solve this....
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V
Vikuman
from Varanasi, Uttar Pradesh
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money deduction in vain

Website:www.paytm.com

Paytm became very worst app for me. Before some days i recharged a mobile no. With rs 10. But paytm cut 28 rs. From my account. I ignored it. But today i recharged other mobile no. With rs. 10. Again paytm cut rs. 28 thus paytm cut total 56 rs. On recharge of rs. 20.
Refund my money otherwise i will file complain to police and customer forum against paytm....
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R
Rajpals
from Delhi, Delhi
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regarding rate diff.

Address:Chhindwara, Madhya Pradesh, 480447
Website:PAYTM

This is to you inform that i have purchased foot wear ftr men beige and amount is mention on product rs. 249.00 and actual amount with discount offered by you 24% on actual amount rs. 499.00 how it possible. You are misguide to all customer so please explain for the same and clear.

So please check your end and solve my complain as soon as possible...
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H
Harsh chand11
from Delhi, Delhi
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bus service not live

Address:New Delhi, Delhi, 110001
Website:paytm

I am the oprator of india luxury bus service last few days our service not showing on paytm bus service.in this case i am also tell your delhi bus oprater care manegment but he was not responding and he was also force me to give him commission to get live on paytm bus service. Please reply me what i do in this case as possible as.

Thanking you
Harsh chand
India luxury buses...
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J
Jiggy Rocks
from Mumbai, Maharashtra
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unethical practises adhered by paytm

Address:Mumbai City, Maharashtra, 400055
Website:www.paytmmall.com

Paytm mall order #[protected]

So are you trying to imply that seller has sent me near to expire products and you demand me to consume that 2 bottles before it gets expired.

Is this the policy of paytm where you are trying to dictate the customer to take away the product which is getting expired and so now i understand why it is under no return policy. Because they are going to get expired anyways. So instead of...
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R
rockrahul376
from Jabalpur, Madhya Pradesh
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I have not received products in the box

Address:Rewa, Madhya Pradesh, 486001

Hello dear sir, today i have received parcel my order number -[protected], order name - m1 wireless bluetooth. Bluetooth was parceled main box open. Then after bluetooth headphone was not there the box was empty and there was nothing my product was missing in the box. The seal of the box seemed to be open from the outside. I have take to parcel then i say this problem shear courier partner but thay are ignored thay give me suggestion for complaint...
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Address:Mumbai City, Maharashtra, 400022
Website:Irctc and Paytm

Hi,

I have booked ticket on irctc using paytm QR code and the amount debited inr 2730 but irctc website showing payment pending from bank end, i checked at my Paytm bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund.

IRCTC booking transaction id is [protected]
Paytm...
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P
Prashant Hirpara
from Bengaluru, Karnataka
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fraud by company

Website:paytm.com

I have ordered laptop(order id.-[protected]) on 6th nov. 2018. it would deliver on 13th nov.2018, but on 13th nov. i got message that i will get delivery on 16th nov.2018. After that on 16th nov. i again got message that i will get on 18th and after they did repeated thing till 21 nov. Although product is delivered to the nearest branch of courier office still they cancelled my order and dont deliver to me. In between 13th to 21st nov i have...
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S
stavanarul
from Pune, Maharashtra
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irctc refund on paytm m

IRCTC booking was done using Paytm as payment portal for SBI NetBanking on October a month ago, Refund status shows that the money was submitted in Paytm m bank.But I see there is no refund done.I want to know the procedure for refund.since I don't have any formal registry where complaints are looked into both in IRCTC and PAytm.Its a bad experience all together to have used Paytm as payment portal....
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