PayTM Mobile Solutions Complaints & Reviews

Http://paytm.win-1000rs.in/
This link is circulated among whatsapp groups.If this is a fraud thing then please take some action against such scam and let people know about this because is very trustworthy application used by people for their money transactions.And if it is true that after answering 4 questions correctly and sharing this to 10 whatsapp chats or groups, i want my cash reward of Rs 1000.
Kindly, let us know what is the actual matter.

Im prateep, recently I'm purchased automotive jbl subwoofer(JBL CS1200WSI) from paytm.ORDER ID IS [protected].Its price is 3299.But the product I received from delhivery courier service is damaged. So I requested for return request.paytm accepted the return request and also created return pick up for my damaged product as the same courier service(delhivery).Today afternoon I received message from paytm that delhivery courier service will pick up the product today. But the seller was cancelled my return request.Now I have no chance to create Return request again.so please help me to resolve this issue. It my hard earned money 3299 rupees.I dont earned for buying this defective product. So help me refund my money. Also the return applicable for 7 days only.

This is to inform you that my order no- [protected] was first delivered one size bigger and after replacement seller shipped wrong product.It took 15 days in this process and still haven't received the right product.Now after calling customer care she said the amount will be refunded.First thing is if seller has shipped the wrong product then i have the right to receive the right product .The customer care agent just hang up the call.Is this how you treat your customers?
Second thing is even if i want to process a refund the amount shows as zero.I want a reply ASAP.
If i had to waste soo many days i would have rather ordered from Flipkart.Atleast would have got better customer care responses

I made a flight ticket through paytm as attached below 2 months back, but the flight has been cancelled through airlines but till now i didn't get any refund money when i am trying to call paytm they are simply telling we have forwarded to airline, but airline people are telling paytm will pay the refund.

Being as a senior citizens we have suffered a lot that day, this is the trip from trichy to vijayawada, its a 1 stop flight (Trichy-chennai-vijayawada) first they have cancelled chennai to vijayawada then we made a ticket from another airlines again at the time of boarding they have postponed trichy to chennai flight, we lost the another airlines ticket also and there is no response from airlines more than 4 hours we have suffered there is no alternate provision and again we came by train this is the way they (Airindia) have cheated us.

Order no. [protected] 30 october 2018 1:02 pm item has been cancelled item details: sports bluetooth headset (White) sold by whitecherry quantity: 1/color: white order total rs.211/- total cashback rs. 106/- delivery address yaramadhi mallikarjun ews424 road no 2 phase 1 kphb ews424 road no 2 phase 1 kphb hyderabad - 500072 telangana mobile: [protected] payment summary paytm cash transaction no [protected] price rs. 211 shipping fee rs. 0 order total rs. 211 money refunded rs. 211.00 has been added to your paytm balance on[protected]

I have my business account with Paytm. Suddenly they blocked myerchant account without any warning / notce. I tried to call the merchant support center multiple time but every time an automated message was told to me that "our risk engine have detected...etc".

I want to know what was the issue with my account and why it was blocked, but no further explanation on that. I tried to contact through their Facebook team but every time they send me a predefined computerized message.

I can't believe that the companies like Paytm are dealing with their merchants like this.

Very poor performance, worst customer support & policy for merchant.

I ordered a back cover for my mobile and one day I got a message that my product is delivered but I did not get my product
And if I called then no ringing is there then I decided to complaint so please help me and delivere my product
My email:- [protected]@gmail.com

I had purchased a mobile moto G6 on 15 sep, 2018 from paytm and i choose a lucky winner promocode on that . Now, Today i had got a call from paytm([protected]) for the lucky winner price that said that u win the lucky win contest they told me about all my previously details of my product and they said that you have to send us 13600 rupees and we will return u back after making ur invoice and you will got ur lucky winner gift i.e. laptop which i had choosen .And they took my money and dont return me back. please take a serious reaction on this it is very shameful.

Dear sir/madam
Just a movement before done a mobile recharge with rs 199. In my paytm account there is two offers is activated 1- 4 pe 125 recharge offer and 2- rs.300 mobile recharge offer.both offers, minimum recharge values is almost same.
But the first offer is expire soon and that's the last payment for this offer but this transaction could not counted. But it is counted for the second recharge offer. That's not fair, that's like a fraud..
And one more thing i attached both offers screenshots you can checked.and i also want to know about the lakhpati promocode.

Name: Jatin
Date of incident : 14/11/2018
Order id: [protected]
Transition id: [protected]
Email id: [protected]@gmail.com

Hi..

Please take note of the fraudulent transactions happening through Pay TM wallet and take immediate and necessary steps to arrest such transactions and also reverse the amount that is debited to my Debit card.

On 11th Nov, Some Miscreants have called on my mobile Number and have taken information about Debit card and my Account is debited by Rs.9999/-. The message reads that the amount is transferred to a Pay TM Wallet and reads as below.

"Thank you for using your SBI Debit Card 510XX7831 for a purchase worth Rs9999.0 on POS PAYTMWAL1210203 at PTM*PAYTM txn# 121972.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]"

Immediately I have complained to SBI and blocked the card and tried to reach PAT TM to arrest transfer of funds from the wallet to another Vendor / Wallet. But surprisingly, the IVRS do not allow us to speak to customer Care, as your IVRS under Fraud segment, do not entertain complaints other than the ones happened on complainant’s Wallet and IVRS also does not allow unless we enter the transaction reference number. I have immediately mailed on the available Email IDs in the public Domain.

I request you to investigate on the said transaction. The amount transferred by the Miscreant is within the Limit of 10000/- set by you for relaxed KYC norms. This has enabled siphoning of Money. In normal course of a POS transaction, the amount is credited to the Vendor’s account (on whose POS the card is used) only at the End of Day, there by averting / reversing if any Fraud transaction takes place. Your Wallet on the other hand allows a person to transfer / Spend the amount immediately on receipt, though the source may be Credit card / Debit Card, indirectly enabling such frauds. This incident indirectly suggests the dangers of E-Wallets, which I feel should be reported to RBI. I request you to reverse the amount to my Debit Card immediately and take necessary steps, else the same will be reported to RBI & MOF who while encouraging Digital Transactions have not properly warned the License Holders of Wallet Money like PayTM Mobile Solutions to have such checks in place.

Regards
Srinivas
[protected]

I am pankaj kumar, my mobile no.[protected]
I want to inform you that i am a old cutomer of paytm more than 2 year
I do recharge more than lakhs with mobile postpaid, prepaid, dth recharge, insurance premium, electricity bill payment, u can also see recharge or payment history
Now i want to know about more benefit, commission of big quantity of recharge or payment
& i also want about lakhpati offer because i mostly use this but never seen my name in benificiary list
So please solve above matter
Thanks

I caught bluediot4s headphones from paytm. Today i got delivered but i got the lower version bluedio t4, which was available in a cheaper price than bluedio t4s. Its a clear case for wrong product. As this involves international shipping so i have checked 100 times before ordering for my best suit headphone but now i have the wrong and cheaper one...

Mere account say 2 baar 6000 amount kate.
6000 ki ek amount to succes ho gaye
But mere 1 amount 6000 ki nahi hoyi
Or y amount account say kat bhi gaye lekin abhi tak
Vapas nahi aaye hay
Mera paytm no hay [protected]
Mera paytm jis upi say link hay uska aaccount no hay
[protected]
Punjab national bank ka aaccount hay
Kripya karke
6000 ki amount mere khate may jaldi return karye

The issue has already taken 1month but the issue is not yet solved.

Paytm mall:
Order Details :
Order No. : [protected].
Order Date : 07 Oct 2018.

In the initial 25days I tried to connect Paytm customer care through Call, message and all the possible ways.
But was not able to connect the Paytm customer care by any way(not a single time I got the reponse from paytm).

Later thought of raising the issue on twitter and then thank god got a response from Paytm.
They asked me to fill a form online with my bank details(in the page it was written that once the form
is submitted will get a reponse as a copy for the same). I have filled the form 3-4 times but did not get a response.
When again I am messaging on twitter they are asking me to fill the form(dont no how many time they want me to fill the form).

Request you to resolve this issue as the amount is around 1500rs.

I ordered a white puma sports shoes of Rs 1299+50 shipping charges through paytm mall against my order no. [protected] dated 04 oct 2018. The parcel was received on 08 oct 2018 but the item was found to have a certain quality issue which was not acceptable. Return request along with replacement was placed which was accepted. The item was collected on 09 oct 2018. Replaced item against order no. [protected] dated 08 oct 2018 was received on 12 oct 2018. But this time the delivered item had a manufacturing defect. Return request was made and accepted but now without replacement. Till now no refund is being made by paytm and also NEFT details of bank in customers form is not available. Please resolve. Please credit the amount in my paytm wallet

Dear sir/ madam,
I am chandan dey, my jio mobile no:[protected].

On[protected], i recharge 349/- from online paytm.com,
Reliance jio order #bv00000loakc

Wallet transaction done but not recharge yet or refund.

Ref. Transaction :transaction id [protected]
A attached file for your ref.

Kindly do the needful at your earliest.

Thanks & regards
Chandan dey
[protected]

I transfered rs 2000 via debit card under the transaction i'd [protected]
Not transferred due to some errors. The said amount is not refunded yet.
Here's the sms from your end

Looks like your payment to add rs. 2000 (Transaction id: [protected]) to your wallet failed for some reason. If money was deducted, note that banks take up to 7-14 days to reflect the refund in bank/ card.

I have order whirlpool refrigerator of 360ltr on1st nov and canceled it on 3rd nov due personal reason. I have spend 34000rs behind it and after cancellation of it paytm still doesnt release my amount which i have spend.
They are said we are working on it from last 10 days and not cancelled yet.

Order no:order no:
[protected]
Order total:
Rs 33989

Dear sir my total 600rs wallet balance /
3times rs 200 withdrawal by paytm. Please refund my balance. I trust paytm i love paytm. And also complaining 24*7 help contact. But no reply received from paytm. My paytm account number is [protected]

Dear sir

I have placed a order from dominos . Payment done through paytm while transaction paytm getway done from billdesk food1 . Payment was deducted from paytm account but on dominos transaction shown as unsuccessful .
Order transaction id: PPT[protected]
Amount 280
So i want to refund my money as transaction was not done.
Regards
Honey malhotra