Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 166

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tkmishra
from Kolkata, West Bengal
Aug 9, 2018
Report
Copy

This is regarding my transaction with gautam buddha university order paid through paytm.. As per your advice from paytm i have contacted with the merchant gautam buddha university regarding above mentioned transaction, but they have denied any amount received for this transaction.
There are several mail and phone to the paytm care, but till date no any final solution from paytm.
Money not credit to the receiver
but deducted tofrom my account nd transaction is show successfuly plz resolved my problem, i debit to puja kumari
transaction id-P1808011513134626103858

utr[protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Midhunvenkat
    from Bengaluru, Karnataka
    Aug 9, 2018
    Report
    Copy

    Address: 560017
    Website: paytm.com

    I have booked movie tickets through paytm that was in an offer (Offer: buy 2 movie tickets at the price of 1. Another ticket price will come back as a cashback within 24 hrs). Its been 2 days, i have not received the cashback amount. I tried calling the customer care, but it keeps on redirecting to some dedicated number. I still not able to connect with their assistant even after 7 attempts.

    Also, paytm has up to 100% cashback in kfc if paid through paytm wallet. But whenever i pay (Usually the amount is more than rs.500), i get only rs.10 or rs.20 as a cashback. Not sure in what basis they calculate the cashback.

    I feel paytm is doing a false marketing.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Maria Tresa
      from Chennai, Tamil Nadu
      Aug 9, 2018
      Report
      Copy

      Address: Chennai, Tamil Nadu, 600083
      Website: Money deducted on unsuccessful online transaction

      On 03.08.2018, i tried to book online movie tikets from axis bank account via paytm mobile solutions pvt, 801rs was deducted from my account but tiket was not booked. Kindly reverse the amount to the axis bank account. Reference number inb/[protected]/paytm mobile solutions pvt. Let me how long will it take to reverse the amount, its been almot 6 days gone.
      Dear Sir,
      I have wrongly transfer amount in wrong number
      [protected]

      You are requested to please refund the money.
      My Paytm number is [protected]
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jai Shubham Mishra
        from Delhi, Delhi
        Aug 9, 2018
        Report
        Copy

        Address: Visakhapatnam, Andhra Pradesh, 530005

        This is to tell that your paytm shopping product offer are good but make your service better i have ordered a product it just was to come on 6 august it was then the date was 7 aug then 8 aug means i have ordered a product on 1 august so i will get. It next month your customer service and delivery service is worst amazon is the best please improve your service or strict action will be taken and i will recommend my friends to not use it
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ansh7417066519
          from Gurgaon, Haryana
          Aug 8, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 110092

          I have business account in paytm and the company have disabled my business account without giving any prior notice.. I have money available in my paytm wallet and now they have also increased the fee to 4% when transfer money from paytm wallet to bank... My registered mobile no. Is [protected]. I have recently transfer money from paytm wallet to bank on 15 july with paying any fee. And now they are charging fee without giving any notice to me.
          Aug 10, 2018
          Complaint marked as Resolved 
          I am getting so many fraud calls after submitting complaint here.. that's why i am removing my complaint from this website.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anjali_07
            from New Delhi, Delhi
            Aug 8, 2018
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            Respected sir,
            On dated 19/7/2018 i receive transaction alert of rs 15, 000 in 3 times from my debit card. The details of transactions are,
            1. Rs.5, 000 to iin/i-debit/paytm/
            2. Rs.5, 000 to iin/i-debit/paytm/
            3. Rs.5, 000 to iin/i-debit/paytm/
            After finding about these transactions i came to know that someone is making transactions from my debit card. I informed my icici bank customer care executive to deactivate my atm/debit card & logged the complaint. Now in this regard, i want to know the mobile number from which these transactions have been made and in which account my money has been transferred. Sir please submit my complaint about the unauthorized transactions of rs. 15, 000 and help me to know the information about the hackers. So that i can get my money back.

            Thanks & regards
            Anjali sharma
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arun Hebbar
              from Bengaluru, Karnataka
              Aug 8, 2018
              Report
              Copy

              Address: Bangalore, Karnataka, 560021

              Dear team,
              Last 1 year i am using paytm. Initially i have completed my e-kyc but 9th july my e-kyc got expired and am unable to use my paytm money since then. I have tried so many time to update my kyc details with paytm but with some technical error i could not complete my kyc. Lastly i had given the complainant over the phone and complaint number is 79142680.
              Regards
              V arun hebbar
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sexymunda
                from Delhi, Delhi
                Aug 8, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110030
                Website: Paytm

                Name Mohit Kumar
                Cont. No. [protected]
                I buy earphone from paytm application and the product was damaged. I told this to the paytm they make a replacement pickup date was 06/08/2018. They make replacement everyday but no one comes for pickup.
                Pickup boy can't accept my call sins 06/08/2018 Today is the 3rd day of Pickup boy can't accept my phone call i call him sins morning many times but he can't accept my call.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kumarrakesh020
                  from Jaipur, Rajasthan
                  Aug 8, 2018
                  Report
                  Copy

                  Address: Jaipur, Rajasthan, 302015

                  I have placed two orders dated 05-aug-2018 one for the
                  bluetooth year phone and second one for pigeon glasses
                  i have done payment though bhim upi using phone pay the payment deducted against order i'd [protected]

                  but order not display in paytm mall app. no cashback recive.

                  i want to cancel order same time but the order is not showing in mall app.
                  i have done lots of calls, lots of mail to paytm care . but not satisfactory solution recive. please cancel my order and intiate refund. because order is not displaying and no cashback recive .
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vikas R Sharma
                    from Mundi, Madhya Pradesh
                    Aug 8, 2018
                    Report
                    Copy

                    Address: Indore, Madhya Pradesh, 452010

                    Congratulations! You have win 1st prize tata safari by paytmmall online marketing. After registration you can take car or money as your choice. This is valid 08/08/2018. For more details contact:[protected]
                    Apke yaha se ye msg mujhe mila hai jinke dwara paiso ki maang ki ja rahii hai aap is per koi action le. Is tarah kai costner ke sath galt kiya ja raha hai is per aap apne hisab se legal action le taki kisi ke sath galt hone se bach sake
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akey Khan
                      from Nagaur, Rajasthan
                      Aug 8, 2018
                      Report
                      Copy

                      Address: Nagaur, Rajasthan, 341303

                      On 07.08.2018 i tried booking for flight ticket through net banking from my axix bank account via paytm mobile solution rs 4091 was detected but ticket were not booked. Totally it is 4091rs .kindly reverse the amount to my axix bank they say .it has been successfully transfered to paytm mobile solution .plz sir refund my payment.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bibek Modak
                        from Siliguri, West Bengal
                        Aug 7, 2018
                        Report
                        Copy

                        Address: Dakshin Dinajpur, West Bengal, 733158

                        The order no. of the product is [protected].I want to know about the refund or the cancellation of the product which was ordered on 28th July and requested for cancellation on 31 July.
                        Today it is 07 th August . Already 7 days is gone. But till now the status of the product is pending return. I want to know that If the product takes about 3 days to reach in a place so why it will take above than 7 days from the same place for return.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dheeraj Mann
                          from New Delhi, Delhi
                          Aug 7, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110040

                          Sir
                          I was in emergency situation and tried adding money to paytm. But it doesnt reflected to my wallet i tried two times everytime it was deducted from my account but not updated in wallet.
                          And when i called service care in paytm..
                          They didnt responded me.
                          It was too harrasing statement to me i am totally fed up..
                          Due to them i got break up in relation ship who is responsible for that now. Chutiya bna dia h bc inhone
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            fatima shafa
                            from Mirialguda, Telangana
                            Aug 7, 2018
                            Report
                            Copy

                            Address: 500018
                            Website: Paytm

                            I wanted kyc to be done at door steps I got a call on Saturday which is on 4th August 2018 we have taken your request and which is Sunday i.e 5th August our executive will come and collect the documents..on Sunday I have waited for that person leaving all other works and Monday called the number which I got a call from [protected] no response and I have called her 100 times even calling now she is disconnecting the call and moreover on pay TM my KYC request is showing as Jan 2018 ... Have some responsibility when a person is calling you atleast answer the call and check what for the customer is calling
                            Irctc ticket cancelled refund not yet myaccount plz arrange as early as possible.
                            Pnr no...[protected]
                            Transition id... [protected]
                            Valimela's reply, Aug 8, 2018
                            Irctc ticket cancelled refund not yet my account plz clear my problem as early as possible.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akshata Sap
                              from Bengaluru, Karnataka
                              Aug 7, 2018
                              Report
                              Copy

                              Address: 560010

                              I have not at all use apart from [protected] this number, but it is showing that my adhar number[protected] is been linked to some other number. Atleast i should come to know that to which number its been linked.
                              I have complained this many a times but didnt get any response for this issue.
                              Now i have some amount in myy wallet and i want to retain hat amount to my bank back, but its not possible without kyc.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                tresa Xavier
                                from Chennai, Tamil Nadu
                                Aug 7, 2018
                                Report
                                Copy

                                Address: 600083
                                Website: Booking online movie tikets

                                On 03.08.2018, I tried booking for movie tickets through net baning from my axis bank account via Patym mobile solutions, rs.801 was detected twice but the tikets were not booked. reference nos re[protected]/[protected]. Totally it is 1602rs, kindly reverse the amount to my axis account back. I have already inquired with axis bank and they say, it has been successfully transfered to Patym mobile solutions. kindly do the needful and revert back
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manojmarotiya813
                                  from Agra, Uttar Pradesh
                                  Aug 6, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 110057

                                  Dear concern

                                  I have ordered a lenovo backpack from the Paytm.com about 3 days ago, but i have not received my order till now but the order status showing order is deliverd on the date 04.08.2018 and I have done the payment already in advance my order no is [protected] kindly do the needful

                                  Thanks
                                  Manoj kumar
                                  Aug 27, 2020
                                  Complaint marked as Resolved 
                                  received
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Valimela
                                    from Pune, Maharashtra
                                    Aug 6, 2018
                                    Report
                                    Copy

                                    Address: Thane, Maharashtra, 401504

                                    Sir
                                    Irctc ticket booked 4th august 2018 and cancelled within same day but still refund not yet my account
                                    Pnr number is [protected]
                                    My transaction id is [protected]IGAECEZVV1
                                    Sir plz check and clear the my problem as early aa possible.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      dilip gavhane
                                      from Mumbai, Maharashtra
                                      Aug 6, 2018
                                      Report
                                      Copy

                                      Address: Beed, Maharashtra, 431123

                                      I lost my registered mobile no. With paytm, now due to secure login system i am not able to login into it, if we don't have mobile no. There should be the option to send otp on email id but it is not, i fed-up to call and mail to paytm customer service, i sent many mails but didn't get a single response, i never seen this kind of ridiculous customer service from any other company.

                                      I suggest you all don't use paytm, because in future whenever you face any problem know one here to listen you.

                                      Way to contact email :-
                                      ([protected]@gmail.com)
                                      Aug 06, 2018
                                      Updated by dilip gavhane
                                      Dear Sir/Madam My name is Dilip Gavhane, I applied a new pan card on 06/08/2018. When I checked my pan card status then I see that Status : Application is withheld for processing due to incomplete details. Please Sir/Madam said me what to do
                                      Upi reference id[protected]
                                      Money added and also debited from bank account but not added to paytm wallet
                                      Actually I was cheated yesterday by an army person (Mr. Sanjay Singh) for Rs 35000 also he not only cheated me but he cheated many peoples which I saw when I tried to lodge complaint against him online.

                                      The phone numbers they used to cheat e and others are as follows [protected], [protected], [protected]
                                      IRCTC ticket having PNR No.[protected] &[protected] has been cancelled on 21 jul 2018 amount of Rs. 670/- & 670/- refunded by IRCTC but wallet balance yet not credited for paytm bank reference number :75503728205021598480522 &.75503728205021598484649
                                      Sir palzz mera recharge glt number pe txn id [protected]
                                      Order#[protected]
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        P.N.Duraiswamy
                                        from Erode, Tamil Nadu
                                        Aug 6, 2018
                                        Report
                                        Copy

                                        Sir with my credit card and phone no. sme one transferred Rs.20000 on 3.8.18 at 2 .17 p.m to paytm.The fraud spoke to me through the cell no. [protected].please help me to getback my money.The fraud said that he is from sbi nungambakkam and his name is sivaramakrishnan. I do not know how he got my phone number and account details. Thank you verymuch Sir.
                                        My sbi account is not linking in paytm from register mobile number. So please tell me why are not linking my sbi account in paytm. Many problem from this service so please solve our problem soon solve thanks
                                        My order no is[protected] and you send for this sir khadripura main road near Ramu hotel khadripura village molar please sir and my ATM should be protected
                                        Muralidhar J's reply, Jul 30, 2018
                                        I ordered patym ATM card but I am puted Bangalore address so that I want to cang Bangalore address to molar address and send ordered patym to molar adress
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit