PayTM Mobile Solutions Complaints & Reviews

Vaibhav Yadav
mob no-[protected]

I ordered laptop from paytm mall dated :29th aug 2018 and it was delivered on 1st sep 2018.

they have 10 days return policy.

So, considering the product was damaged, I filled the return request same day(01-sep-2018) .

I have been calling them everyday for refund -paytm complaint no: 84763335

its been 5 days since then they are not refunding my amount of Rs40, 990

order no-[protected]
Vaibhav yadav

Hi sir, yesturday (05/09/2018) at afternoon I got call from PAYTM mall Cust Care. thru phone number [protected]. They said that my registered mobile number [protected] with PAYTM has won a lucky prize and I need to select anyone prize amongst the five prizes. Copy of their SMS is given below. Paytmmall.com congratulations your name have been selected for one assured gift. 1. Dell inspiron laptop 16 inch. 2.sony bravia led tv 40 inch. 3.Blue star 1.5 Ton 5 Star. 4.Apple iphone 6s plus. 5. Lg refrigerator 420 Ltr Dubble Door.for further call..([protected]) Later they asked me to order items worth 5990/- from PAYTM mall. I went to PAYTM mall website and selected samsung j2 mobile. They asked me details of item I selected. Later they asked me to pay the amount thru PAYTM money transfer . I opened my PAYTM app on my mobile and then they asked Me to pay to a PAYTM payment bank account number I typed the bank account number and the amount totalling Rs.5990 was deducted from my bank a/c. Later came to know that this is the ongoing FRAUD. SO I REQUEST YOU TO REVERSE THIS PAYMENT FROM THE ABOVE MENTIONED PAYTM BANK ACCOUNT NUMBER AND HELP ME OUT. Please accept my request and do the needful so that I get my amount at the earliest . intersting thing is his/her name on paytm payment bank is "paytm mall" how paytm payment bank given his name to someones name that also breach law and that incident happening since paytm wallet era Detail are given below : A/c name: paytm mall PAYTM payment bank account number :[protected] ifsc code:PYTM0123456 Transaction id : PTM09fb6ad30454476b8354601c2f8b9a67 upi reference id:[protected] Order id number : MOBSAMSUNG-GALAHARD40022D269C5CB PLEASE HELP ME OUT FOR GODS SAKE AND GET MY MONEY REFUND TO ME FROM THESE FRAUDSTERS AND TAKE ACTION AGAINST THEM Thanking you

I have made a transaction through pay TM on 13 .08.2018.i lost an amount of RS 2654 while paying an electricity bill through pay TM.i put a complaint in their site.they replied to wait for 7 - 14 days.i wait till that time.but no money is credited to my account.again I put complaints many times and tried to contact them.but their executives were always busy.and whenever call connected they just ask order id and said it will be ok within 48 hours.but nothing was happened .today also I contacted them but they didn't give me valid solution .they again told me to wait.already I had wait for 24 days.their customer support team is very irresponsible they told they provide 24*7 help but no one is iniated to solve the complaint and many of the departments have not provided their number in the site.my order id [protected]

I am done the airtel mobile bill payment through my paytm wallet number [protected] of rs 5000 on 05/09/2018 at 6.58 pm but payment is deduct in my wallet and payment is showing processing not credit in my airtel bill [protected] and no cancel option is shown. I request you please cancel this order and refund my rs 5000 balance in my paytm wallet.

I have ordered a fastag from paytm 29th april 2018 the fastag that was delivered was not working, and despite my weeks of efforts to get a new fastag, i finally decided to deactivate the fastag after two months.

Now paytm has closed my fastag account, but the fastag is still linked to my car number. Because of this i cannot use a new fastag, i purchased from hdfc. I call the paytmfastag customer care every alternate days, and they keep promising that the issue will be solved in next 24 hours.

Paytm fastag has given my lot a headache in delivering, using, and now i want to deactivate. Everything takes more than twenty calls to the pathetic customer care number, and if you are lucky, things might get resolved.

I, Ankit Singla (retailer of Alfa computer) recharged the Customer mobile no. with PayTM but recharge not happened and recharge amount 399 rs. deduct from my Paytm Account. My Transaction id and order id is [protected] and [protected] respectively. Please resolve this earliest. My Paytm Account/ registered /mobile no. is [protected]

On 04.09.2018, i have paid electricity bill of rs.3795.48 (Including service charge) through paytm from my net banking account [protected] with axis bank, bankura branch. The amount has been debited in my account but not credited in the account of wbsedcl. Transaction description (Inb/[protected]/paytm mobile solutions pvt. Ltd.)/elec).
Please take necessary action to refund the amount in my account.

Hey why there is late in my prepaid mobile recharge of rs 498. Refund me within hour. Your customer care number i need. You dnt know how important was that reharge.when you donot provide service after exipry date then why you are keeping my money for one day. I want immediete refund with interest. You are a forge company. Now you are checking my passion. I dnt want to be more in problem. My mom need that recharge.

Order no. [protected]

Order battery operate toy car but shocked to see roadside broken tyre toy car which has no options for battery & don't run even manually.

Cheap third grade product delivered in name of high quality product.
Clear cheating by paytm & when notified they are seeking relie[censored]nder non returnable policy though they accept product delivered is defective & different.

Moreover one more product which is order with this which i want to cancel purely because of this experience is not cancelling it.

Think before you buy from paytm. Better to burn money.

Dear sir/mam
I have received a wrong product from you. And want to return it and kindly refund payment.
I ordered lakme absolute shine liquid eyeliner and received a wrong which is lakme absolute perfect radiance skin lightening cream. I am sending you following attachments. Please review and kindly refund my payment. Thank you.
1. The wrong product which i received and the adress.
2. The product which i ordered.
3. The invoice pdf.
My contact no-[protected]/[protected]

Hi I am sandeep, I have booked a product in paytm having order number:[protected]. But I have received the product delivery in snapdeal cover without product missing and the delivery has been done in my absence at office address. After my arrival when opened the seal it was empty, filled with packing sheets. So kindly check the details and do the needful.

The application have some technical issue. I have attached all the screenshot regarding this with attachment kindly check it. You will get to know. They are saying i was not eligible as i have failed to complete 6 electricity bills before *31st janurary 2019* the date which is not been passed but they are showing that. I contacted the customer care department but they are not giving me any reply on it

Today i got a call of one paytm representative from the number +[protected]. They informed me about my some past paytm order and told that my number is being selected as one among 10 lucky customers who will get one gift from 4 items they provided. But to redeem the offer i have shop from paytm worth 3000. I selected one and added the items into the cart. They asked giftcode and completed the transaction from their end. Till now i havent recieved any invoice mail or message for my order confirmation, order tracking status.
Guys please be aware of this call from paytm.

Dear Sir,
Today I have received a phone call from an unknown mobile number:[protected], he asked about my credit card credentials, unknowingly I have revealed all the information, later I have shared my One Time Password(OTP) also. Fraudulent person did one transaction for RS.10000/- through my SBI credit Card. I kindly request you sir to cancel the fraudulent transaction done by the person immediately and refund my money as soon as possible. I have lodged police complaint against this incident and also planned to go ombudsman if am not getting my money back .This is my hard earned money, kindly help me to get refund of this amount of RS.10000/.
Details regarding forged transaction:
Fraudulent persons mobile number:[protected]
My name:D.CHITRA
Occupation:Working as A Staff Nurse in Hospital
Address: Villupuram Medical College & Hospital
Mundiyambakkam
Villupuram-605601
MY SBI credit card number used for Forgery transaction: 9379(Last 4 Digit)
Date Of Txn:04.09.2018
Time:4.23 pm
Amount:Rs.10000/-
My contact no:[protected]

I have sent money by mistakenly to this paytm number[protected]... So kindly cancel the transaction and refund my money back to my paytm account I have sent simultaneously 1500 and 500 and 500. This money is very essential to my self so plz consider and refund me as soon as possible, plz sir help me this time - my paytm number [protected]

I have ordered a baby dress from paytm on 5 aug 2018 at 14:26pm. My order no is [protected]. My order is not delivered till today. Attaching a screenshot of it. Many times i queried about it with paytm team but nothing was done by them, also they stopped replying my querry after 31st aug 2018. Attaching a screenshot of it. Please deliver my order or refund my amount.

2000 rupees transection unsuccessful but balence deduct in my bank account so plz return my money I am already complaint rasiter in ur website and national consumer halpline my national consumer halpline docket number is 896056

This is naveen kumar i am booked one air ticket yesterday (I. E., 03.09.2018) at 6:21 pm from paytm. The ticket cost is rs.16053/- and the amount deducted from our bank account vide paytm booking id is [protected].

I am waiting 3 hours but paytm shows booking confirmation pending and i am trying to customer care but i received careless responses from paytm and our time and money lose on this day (Ie., 03.09.2018) still we have not received deducted amount for rs.16053/-.

Please find attached the screen shots for your reference.

Please remove the flight tickets & train tickets booking options on this paytm site.

Thanks & regards,

N naveen kumar
Email: [protected]@gmail.com
Mob: [protected]

On 3rd september18 11.20 pm i have ordered prestige marvel glass three burner gas stove of rupees 4499/-.in product display page its showing a cash back of 900 rs. So i hav ordered the item&finished payments also. After that its showing zero cashback in payment details. So i informed the paytm customer care with screen shot of cash back offer. I got replay from there that is no cashback for that product, its real cheating once item shows with cashback and once its ordered telling that no cashback. Order number-[protected]

Order is not received but shows delivered when I placed order I called twice call support to conform delivery date they said it will deliver at 7 sep but now it shows it delivered on 31 casual. Opened app then i notice that it shows delivered. It is 3100 i dont know. Wat to do 3100rs is not less amount to forget i trusted in paytm they not call back not support call is not lifitng if there is date 7 it will deliver then how colud it deliver at 31