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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 171

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Captain Sam
from Kalyani, West Bengal
Jul 21, 2018
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Address: Nadia, West Bengal, 741234
Website: www.paytm.com

Hi, I am a regular user of Paytm and Other Payment Service. I had a Aircel SIM card. But after the bankruptcy, I was unable to port out from Aircel and the number have been lost forever. I was using my Paytm account with that mobile number and was probably given KYC too. However, I tried to find Paytm Customer Support number but didn't know they are more valuable than the Prime Minister of India, they didn't have any customer support number at all. And what they had, was not working. I had to generate some kind of number with my mobile which I dont have. I tried many times but failed. I had a few important transactions which I have to show someone as proof. But since I am unable to access my account anymore, I cant show it. Resulting, I have lost my job. Who is responsible for this? I recommend everyone not to use paytm at all. Paytm just Sucks. It you are really in need of doing things instantly and online, just use Applications designed by banks or BHIM app. At least they wont charge you.

[protected] is my lost Aircel number and also paytm number. I dont know if I'll get any help. I wont get it for sure because paytm just sucks. Just dont use paytm.
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    J
    Josento Therattil
    from Ankola, Karnataka
    Jul 21, 2018
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    I booked a ticket through paytm on 24th January paytm bus order number #[protected] Chinthamani travels chandrapur, wallet transaction id: [protected]. Journey date was on 9th February, some one from travel agency called me and told that the bus has cancelled and repayment will be done automatically. Till date no repayment happened. Please take necessary action
    +1 photos
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      Y
      yadav arun
      from Delhi, Delhi
      Jul 21, 2018
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      Address: New Delhi, Delhi, 110014
      Website: Paytm.com

      Hey. PAYTM i booked a watch from your PAYTM mall app on 16 june 2018 and the delivery date was 1 july 2018, but it didn't deliver on that date .
      I called several times may be 8 or 9 times on your PAYTM HELPLINE number [protected], but not even a one time, it connects to your CUSTOMER CARE executive.
      It always said "
      due to high call volume we will not be able to connect your call "
      And the PAYTM mall HELPLINE number is not transferable with other services like, payments bank or airline customer executive of your HELPLINEs ., what kind of ### is this ?
      And the details related to my product and order number is given below in photograph
      +1 photos
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        S
        Shree_18
        from Anand, Gujarat
        Jul 20, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh
        Website: Paytm mobile solution noida

        My name shrikant uttamrao kunjir last date 19 July i want to payment my emi to home credit finance ltd from online but some mistake transaction was going wrong it make your company, @ paytm mobile solution noida upin 00220084 from my debit card it was wrong transaction i want to refund my amount amount 2018rs done 19 July 09.54.26am plz refund my amount my bank details janata sahakari bank karve road pune maharastra account no saving 26786 ifsc JSBP0000007
        +1 photos
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          Y
          ysharma2301
          from Delhi, Delhi
          Jul 20, 2018
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          Address: Faridabad, Haryana, 121001
          Website: paytm.com

          I have booked a bus ticket from patiala to New Delhi on 30 June 2018. Paytm mobile app showing the status for refund to be processed. At last when I enquired against my refund, there support team asked to share an booking I'd and they assured that they will do needful. Very next day team dropped a mail saying your refund can't be processed.

          This is a harrasment and these guys do with everyone and earn alot of money through this.
          +1 photos
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            U
            Umesh singh kushwaha
            from Daman, Daman and Diu
            Jul 20, 2018
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            Address: 396230
            Website: paytm.com

            Dear sir,
            I Umesh singh kushwaha purchase a Yuntung Tripod for mobile /camera Rs 3399 Order Id [protected] from Paytm on dt 17.05.2018 but can't deliverd me and status show deliverd on dt 04.06.2018 but i chek status last time on dt 03.06.2018 its processed mention on paytm website.

            When check and try cancelled my order due to long time wait for my order on dt 07.06.2018 then sudden status change and deliverd item show on website but till time no receive my order .

            So i call paytm care after more try regarding my staus then customer care say system is under maintainance due to this can't check any thing so call later .

            Re-call customer care on dt 08.6.2018 for my issue but customer care denied my request and say its above 3 days and they can't any thing .

            after more request and also talk with senior supervisor then same strory abot passed 3 days afetr deleverd item .

            when i more call again and again daily basis then they process my request to investigation deparatment but 2 time cancelled my request and not support/help with me .

            till time i no receved my order .

            i say provide me sellercontact no. but wrong no. provided and also email id no respose and tracking no. wrong - can't track .

            kindly look into this and take action and provide me My order or Refund as soon as possible .

            Regards,

            Umesh singh kushwaha

            [protected]
            I have order due to they delay I have cancled my order they have my refund my money order is is [protected] .
            Kindly look into this and see the attached snapshot Related my issue .
            As it's delivered tem to seller on dt 02.06.2018 in Delhi but paytm say it's deliverd me in silvassa on dt 04.06.2018.
            How it's possible .
            It's post by India post but paytm say Gati international courier .

            After more request and info related my querry for Replacement or Refund paytm not co operate with me .
            Kindly do needful and tàke a action against fraud by Paytm .
            Regards
            Umesh

            no item delivered and status show delivered . - Comment #3164873 - Image #0
            no item delivered and status show delivered . - Comment #3164873 - Image #1
            no item delivered and status show delivered . - Comment #3164873 - Image #2
            no item delivered and status show delivered . - Comment #3164873 - Image #3
            no item delivered and status show delivered . - Comment #3164873 - Image #4
            no item delivered and status show delivered . - Comment #3164873 - Image #5
            no item delivered and status show delivered . - Comment #3164873 - Image #6
            no item delivered and status show delivered . - Comment #3164873 - Image #7
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              S
              saranraj dme
              from Uttiramerur, Tamil Nadu
              Jul 20, 2018
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              Address: 609116
              Website: paytm

              Sir,
              1000 rupees money transfer to a/c no [protected] name s.amsam upi no[protected] from my indian bank account through paytm on 18th july at 9.03pm but not recieve cash above account un till please recover my money transfer process
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                S
                Shruti Lendhey
                from Savantvadi, Maharashtra
                Jul 19, 2018
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                Website: Paytm

                I ordered hard disk from paytm...faulty piece is received ...so I returned it and ask for refund...but they not refunded my money...I registered complaints on pay my for many times but there is no proper reply from them...so pathetic it is...I called customer care service no...but it is available for paytm mall app only not for paytm...please look into matter
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                  D
                  Debashis Tantubai
                  from Mumbai, Maharashtra
                  Jul 19, 2018
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                  Process cancelled during ticket booking through irctc but payment deducted through paytm mobile solution. Bank statement has been attached below. I had done the payment on irctc app, during payment it choosen the payment gateway as paytm. as i dont have balance in paytm wallet so i need to recharge
                  from axis bank. the payment is deducted from bank, they told that it was paid to paytm, but paytm can not give details and directly refused this.
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                    N
                    naveen dharni
                    from Chennai, Tamil Nadu
                    Jul 19, 2018
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                    Address: New Delhi, Delhi, 110064
                    Website: www.paytm.com

                    I recharged 200 in my Metro Card[protected] on 18/07/2018 and when i try to validate it on EVM Machine it says that there is no recharge to be valid, i asked from the customer care of metro they said that there is no recharge done on this card. On Paytm it shows successful and money also deducted from my bank account.
                    KIndly look into this matter.
                    order no. is [protected]
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                      K
                      kiran05
                      from Noida, Uttar Pradesh
                      Jul 19, 2018
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                      Address: 110092

                      I am receiving a call from this number asking for otp.he is sending otp and asking me to tell him the otp so that he can transfr some amount in my paytm.i know he is a fraud so please take some action about this caller..so that we can stop him from doing from and also no one will lose him hard earned money
                      Mobile number of caller-[protected]
                      He has sent several otp to my phone
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                        Neeraj Dhulipalla
                        from Hyderabad, Telangana
                        Jul 19, 2018
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                        I have tried to book a season ticket in IRCTC using RBL debut card which have gone a failure transaction.I have contacted the RBL, they people told me that I should contact beneficiary.So i contacted IRCTC, for which they have replied there was no issue with them.Then I have tried to contact The beneficiary Bank which is PayTm which gave me literal psychological torture.Those people have a lot of customer care numbers and every contact is suggesting a new customer care number.I have tried all the numbers for a whole day.But i couldn't get any Response.The amount was 402.97.
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                          lipun2007
                          from Mumbai, Maharashtra
                          Jul 19, 2018
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                          I was done a transaction of amount Rs 897.00 on July 17, 2018 towards PAYTM MOBILE SOLUTION has been debited successfully from your Savings AccountXX6609.The amount is debited from my account but it was not credited to concern beneficiary. As per ICICI bank the Biller Paytm Mobile solution already received the amount & they have given the bill details in below.

                          ICICI Bank- Bill payment RS 897.00, Payment ID: [protected]; Consumer Code:[protected]_DISHTVAPPBill Reference Information: UR17-07-18RO[protected].

                          Kindly confirm the reason & if the amount was not paid to beneficiary why the deducted amount is not returned to bank till now.
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                            Patil Bajirao
                            from Jammu, Jammu and Kashmir
                            Jul 19, 2018
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                            Address: Jammu, Jammu and Kashmir

                            Mob recharge deduction wrong I have recharge my Jio phone on 16 Jul 2018 of 399.00 Rs balance deduct from my account but recharge not done playing refund me my amount.My patm vallet balance deducted but recharge not done.
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                              ShareefNabi
                              from Hyderabad, Telangana
                              Jul 19, 2018
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                              Address: Hyderabad, Andhra Pradesh, 500005

                              I received payment of rs6000 to my merchant account on 11 july. Till date i did not receive the amount to my bank account. I call morethan 100 times to paytm merchant helpline but the representative keep saying the same that will get the amount in 48 hours. Please loom into this and requeste to slove the issue. Complaint number 05534091
                              After which i receive another payment which got settled into my bank but the 6000rs still didn't received
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                                SOWMYA NAIDU
                                from Delhi, Delhi
                                Jul 18, 2018
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                                Address: East Godavari, Andhra Pradesh, 533296
                                Website: paytm

                                Please refund my amount on orders [protected], [protected].the amount has been not refunded till now and i ask for my amount that should be refunded for the orders placed on 24th june.they promised to refund it by 15 days yet they didn't.it could be a small amount for them but not for people like us.the orders were cancelled yet the amount has not been refunded.
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                                  esskay1234
                                  from Indore, Madhya Pradesh
                                  Jul 18, 2018
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                                  Address: Gwalior, Madhya Pradesh, 474020
                                  Website: Paytm

                                  Easy recharge of amount Rs 509/- deducted from my account vide Paytm order number-[protected] dated 07 Jul 2018 against mobile number [protected]. The recharge amount not credited to my above mentioned mobile number. Numerous attempt made to contact Paytm customers service but all went in vain. Please look into the matter to refund the said amount to my account and kindly acknowledge.

                                  Regards
                                  Sunil Kumar Singh
                                  My complaint is pending till date. You are requested to resolve the issue and credit the amount to my account at the earliest.

                                  Regards
                                  Sunil Kumar Singh
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                                    R
                                    raghuvmppr
                                    Jul 18, 2018
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                                    While placing a order on PAYTM am facing below error.
                                    Our System surveillance Bot has flagged your account for very high number of returns and cancellations and your buying behavior abusing our market place policy. thus we have restricted your account from placing order.
                                    Its Bull [censored]...I never returned or cancelled my orders still am facing this issue. This happened after one week of my account KYC'ed. What is the solution for this? not able to reach customer service anytime.
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                                      swapnilbandhu
                                      from Pune, Maharashtra
                                      Jul 18, 2018
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                                      Dear sir
                                      I am Aareep Nageer Patel, has transferred 20000, 25000, 5000 to account no. **************6659 (bank of Baroda) on 17th of July 2018 through paytm and the UPI reference number is[protected],[protected],[protected] respectively. But the respected transactions has not been delivered to the second party. Kindly help me out in this same regards as the due amount is immensely required to the second party for the medical purposes.
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                                        arun2513kr
                                        from DELHI, Delhi
                                        Jul 18, 2018
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                                        Address: 110095
                                        Website: [email protected]

                                        Dear Sir
                                        please check below mentioned
                                        Three complain no. But my problem is not resolved to till date please check & confirm the status & please tell why are you dealy to refund my money paytm service very bad.

                                        Phone call complain no.

                                        Complain no.

                                        75416626

                                        75725417

                                        75728368
                                        +1 photos
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