Hey I'm arub yadav, i booked a watch from paytm mall 1month before, but they don't delivered my product yet .
I had fill a complaint before on which they respond with a call and said that your product will be delivered in next 48 hours. But that also didn't take place yet.
I had already fill a complaint but they are so irresponsible and I'm so disappointed with paytm.com
I'm attaching a screen shot of order number with few more details.
Jul 17, 2018
Updated by yadav arun I'm attaching a screen shot of call that gone upto 6 minutes but the customer care representative didn't show up for even for the 1 second, they are always busy,
Jul 17, 2018
Updated by yadav arun I don't know what they are doing, at their office if they are not delivering their customers product .
I was not expecting this from paytm,
I'm a regular customer and frequent user of paytm, I love paytm and i book my movies tickets only from paytm.com online but, what they did to me of buying product from their paytm mall app for the first time, they have lost their a customer and i will not purchase any product, any movie tickets and will not do amy transaction from paytm anymore and will suggest my friends also that you should not do any transaction, any purchase from paytm anymore, they don't care about their customers money and their customers also.
I'm attaching a photo about product information.
Products order number = [protected]
Jul 18, 2018
Updated by yadav arun I booked a watch from PAYTM mall app and i have fill several complaints before and this is the 4 complaint but did not bother even for one single response on my complaints.
They are not delivering my products, they are not returning my money and they don't even bother yo call back to say that thier is a problem that's why they are not able to deliver my product.
They are just [censored] as I wasn't thinking of about PAYTM services .
I don't know my product will be deliver or not, I don't know my money will br return or not but, i know one thing for sure that i will not do any purchase, any recharge and any ticket booking for any movie from PAYTM.com or PAYTM app.
You have lost my trust PAYTM.
If you cannot even respons to your customers problem then, what are you doing in your offices uhhhh...mujraaa.
Send my money back i don't want amy product now .
Jul 18, 2018
Updated by yadav arun Hey paytm booked a watch from your paytm mobile app 1 month before but as per the promise to deliver my product on 2 july 2018, they don't deliver my product on given date .
And after that date a message is flashing on paytm mall from nearly 16 days that your product will be deliver in next 48 hours . 16 have passed but your 48 hours don't.
I think in your dictionary next 48 hours means infinite days to respond or not to respond to your customers.
Send my money back to my paytn wallet,
I don't want any product and I don't want any service of you in near future.
Thanks paytm for giving me a lesson that I should not do any purchase and transaction from your app and website.
Thanks.
Jul 20, 2018
Updated by yadav arun I don't think that my product will ever be deliver. Since its been 1 month of booked my product without delivery, PAYTM show me thier real face, a fake, disgusting image of sweet nature.
They are useless, dumb, not fullfill thier customers need .
After eVERY COMPlaints, they call and asked " sir your product has been delivered or not " then i said "no" then they immediately cut phone every time.
They don't even listen to my problem.
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Details related to booked product are given below in attached photo.ð
