PayTM Mobile Solutions Complaints & Reviews

During ticket booking when i was processing for payment i choose paytm mobile service and my amount debited by 434 rs and ticket not booked... Please solve it out... And refund my money please

I used asix net banking for payment i have received message also...

Tell me the process for getting out my money from paytm mobile service..iam waiting

I ordered a panasonic trimmer from les gadgets, New Delhi via paytm and cancelled it the following day since it was not available at the store . Now when I called for refund to the shop they said it would have been done by now as they had received the package. But their was no money added to my account and neither the status was updated that they had received the package. Please refund my money as early as possible and give me updates of the action you took. Waiting for your reply

Respected Sir/ Madam,

Ref.: Electricity (Consumer ID No.[protected] Bill No.[protected], Bill month July, 2018.

This is to inform you that I paid the above mentioned bill through PAYTM, the payment Gateway of West Bengal State Electricity Distribution Company Limited on 03.07.2018 at 09:48:12 and amount of Rs. 776.78 has been deducted from my savings A/c No.[protected], IFSC- UTIB0001481(AXIS Bank, Rajpur Branch). But transaction has been failure due to some unknown reason though amount has been deducted.

So, I request you please return the deducted amount to my mentioned savings account. Please reply to my email ID: mriganka.[protected]@gmail.com.

I have booked ticket from anand vihar to allahabad but money has been deducted and ticket has been not booked the payment of rs 959.97 has been done through paytm and i contact to irctc they have said they did not recieve any amount from paytm and then i contact to paytm they have said they have transfer the money to irctc so what can i do please solve the issues and refund my money ...
My transaction id -[protected]
Date of journey -09/07/2018
Date of transaction-08/07/2018

I got a mail from borderless panel access that rs.300 have been added to my paytm account. I got a similar mail from paytm as well but my paytm wallet isn't showing the transaction. I've tried contacting the paytm customer care service but my call ws disconnected many times. I have also tried the paytm 24x7 support, but I keep getting the msg that the issue has been resolved.

Dear team,
my paytm merchant account is showing following error.
Dear Merchant,

Our risk engine has detected unfair usage pattern in your merchant account and hence, your payment acceptance has been put on hold.
but as per my transaction history, i have not done any unfair transaction .
so request you to kindly start my merchant account once again.

My paytm account has been blocked for no reason from past 15 days even after writing numberous mail and calling several time they are at all interested to solve the issue my accou t is in paytm payment bank which i have linked with my salary account.when i contacted customer care they are allways sayi g its a wrong input even after trying several time even after giving adhar number .morever my messages and query numbers from all issues section automatically gets deleted is it a fraud going on from there end .kindly help as all my money and everything is stuck in there even after writing several time the same thing they are not at all willing to help and resolve my faith for paytm is gone.my paytm id is linked with sgs.[protected]@gmail.com

My friend transferred amount through paytm using debit card 2 months before
till now money did not credited in my account and when I call to care they
are irresponsible And many times I contact them but they told me the same
reason finally they did not resolve the issue. Like me how many people
facing this problem and where the money goes.
Many people facing the same problem but they are irresponsible
Actually my problem is with receiving money but they didn't provide any customer care number with that problem.

Hi,

I have been waiting for my order delivery since last month.
No tracking updates are available
Your customer service has not advised any significant information about it.
I am unable to reach you through dedicated contact no. [protected] as they do cut off the call while I wait to get connected with your agent.
This is becoming increasingly concerned for me.

I want this to be resolved as soon as possible. Please call me on [protected]

I await your kind response.

Kind regards,
Dhiraj

Dear Sir,
I have trasaction on 10th june in paytm app.
I have adding 15449 amount paytm wallet,
In paytm wallet have option refund on same trasaction detail and i have just click to refund. And paytm system take 15 day before trasaction account number and refund money wrong account.
Still there are not accept their system mistake.
10th june trasaction account how to catch up 15 day before trasaction account no. With out any selection option for refund account. Paytm executive told me your hand select option for refund. Your side mistake for this Trasaction. Not accepted his system. And i also share them my statement and card statement. Still not refund my money in my wallet or card.

Dear Paytm,

My Paytm number is [protected]. I am using Paytm business account from last 2 years. I I have taken so may services from Paytm business A /C like Phone recharge, Flight tickets bookings, Hotel bookings, Bill payment, Shopping, amount transfers and many more. Paytm suddenly stop my business services. Don't know the reason. I have many thing to do with Paytm only but now not able use it..its hamper my business badly. Kindly resolve it ASAP.
While I am going to transfer money to my bank account. Its charging extra amount. Why so..Kindly explain me about it.You guys didn’t inform me before stop such services which You count do this such thing its hamper the business which is related to you
No other way to communicate
Hope Paytm Team will understand.
Please revert on above mention issues and start services Urgently. Already mailed you ([protected]@paytm.com), but no reply.

Regards
Biswajit Das
Paytm Business A/C Holder

Dear Sir/Madam,

My name is Prathamesh Santosh Pakale having account in paytm from last 7 years.

Paytm Number : [protected]
Email : m.p.[protected]@gmail.com

Today when I tried to login in my account it's showing your account has been temporarily blocked.

I don't know why it's blocked.

Please help me or guide me to unblock my account so that I will use Paytm app facilities and services.

My humble request to you that this is my 4 in 1 account ( Paytm Wallet, Paytm Mall, Paytm Payments bank, Paytm Merchant)so please unblock as soon as possible.

Whatever KYC documents required by you that will I give you as per your request.

I sent you mail also but I got reply that you are not serving on this mail.

Please help me.

Thanks & Regards
Prathamesh Santosh Pakale

This is really bad, somebody did online fraud by doing shopping from my paytm wallet, worth Rs 54000/- purchase of 2 mobile phones. I didn't received any OTP. And any massage from Paytm side.
Shopping was done through CCAvenue and delivery address was near Haryana.
I am lodging FIR against Paytm, because this is due to bad security arrangements of Paytm. And this is really ridiculous that I didn't received any OTP.
What kind of Online security is this?

Dear Team,

We have facing problem since last 54 days.We have paid electricity bill on 15th may 2018 rs.2244 from paytm no [protected] at this time getting error & payment transaction failed with order No :[protected] & balance deducted from my bank account we have already provided statement & all details that required but did't get refunded. we need to refund with interest on within 24 hours.. you can more clarity than call me below no..

Thanks,
Ashish Bhavsar
-91-[protected]"

Hi sir/ madam,
I ordered a Pendrive on Paytm for which I have paid. I placed the order on 24th Jun 2018. They changed the status of the order to delivered on 28th June 2018, even though I did not receive the product. Immediately I contacted them and raised an issue. They have responded with a proof of delivery document which was not signed by me or any of my family members who stay in the address I mentioned in the order. I informed them that the signature does not belong to us, for which they responded saying that they will investigate. I waited for 5 days and asked them about my issue status. They said that they have delivered it already.

The Paytm order number is: [protected] and the query reference number that was raised by me on Paytm is: 73398651.

I payment an electric bill on dated 03/07/2018, time 09:15:58. My consumer id[protected], amount rs. 310.93 deducted from my ubi bank a/c, but wbsedcl says payment status failure. Why ?
wbsedcl and paytm server is a fraud server ?
when amount deducted from my a/c wbsedcl showing - reconciliation pendind, receive amount rs. 310.93, date - 03/07/2018 06:15:58 then after 2 days why showing failure ?

immediately do it payment status is success otherwise my amount refund to ubi bank a/c. My a/c details are given below :

bank name - united bank of india
branch - basirhat
a/c number[protected]
amount deducted : 310.93
date and time - 03/07/2018 09:15:58
transaction description : prcr/[protected]/[protected]/west bengal
transaction mobile no. [protected]
transaction e-mail id : snjb.[protected]@gmail.Com

paytm and wbsedcl is not fraud so, please solve this problem

Sir I am adding money too Paytm wallet but money not added to my wallet and my money deducted too my account 14500
Paytm I'd [protected]
I am adding money by upi . Upi id is [protected]@upi
My money received by paytm upi -Paytm.[protected]@axisban
My upi transaction ID is[protected]
Tarnsction date and time 19/06/2018 :01:16 pm
Please resolve my problem
I am attached all proof of payment please help me
Please resolve my problem

I have purchased a laptop make - apple macbook air mqd32hn/a vide paytm mall order no. [protected] and tax invoice / cash memo number 27b[protected] dated 15.06.2018 ( delivered on 16.06.2018). Under the scheme of cash back offer of rs.7000/.

I would like to bring to your notice that i have not received the cash back of rs. 7000/- till date . I have been trying to get to your customer care number, nobody is responding.
You are requested to arrage cash back of rs.7ooo to me urgently.

Nishikant purushottamrao gawai
[protected]

I have recharged mobile. recharge failed but amount deducted from my bank account.
1.Order no:[protected] dated 03.07.2018 at6.26 p.m. for rs.44.00
2. order no: [protected] dated 03.07.2018 at 7.06 p.m. for rs. 36.00
3. order no: [protected] dated 04.07.3018 at 11.03 am for rs.36.00
4. on 06.07.2018 at about 11.20 a.m.I have made payment rs.760.00 CESC App. through payTM gateway. Electric bill was not paid but amount deducted.
please arrange to refund the amounts.

I am at my wit's end in trying to submit the KYC requirements as required. I have tried online from your website, as well from the link that I have received via SMS from you. Each time the same messages come : a) max. daily limits reached, please try tomorrow OR b) Incorrect information!!!

I have tried with Adhar, PAN, Passport - and nothing seems to be accepted by your site.

Can you please suggest a solution?