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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 175

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K
kainumesh
from Gurgaon, Haryana
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payment transfer delay

Address:201003

Thursday28jun 2018cancelled
Pnr number : [protected]cancellation id : [protected]
Train name : gkp humsfartrain no.: 12572
Anand vihar trm (Anvt) gorakhpur jn (Gkp) cancellation date : 28-jun-2018 08:42:29 hrs
Booking amount : 1710.0refund amount : 855.0
I payment on through paytm but not refund till date
Dear customer,
We wish to inform you that, with reference to refund against pnr number...
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S
swedha nagarajan
from Chennai, Tamil Nadu
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irctc refund amount not yet received paytm

Website:Paytm

Hello team,
I booked a ticket with irctc through paytm gateway, and this booked ticket was cancelled, the amount refunded by irctc to the paytm account, the refund id is [protected] but i am not using any paytm account please refund my amount on my bank account. [protected]. As immediately

Cancelled ticket detail attached herewith....
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J
Jeevan9493
from Tenkasi, Tamil Nadu
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account blocked for no reason

Address:110092
Website:Paytmcare

Paytm - horrendous customer service. Paytm may offer many facilities like recharge etc but it's customer care is the poorest in the market. Don't make the mistake of linking your bank account with this wallet because it will make your life hell. Recently my paytm wallet was blocked for no reason

Paytm care instead of supporting me in this horrible experience could not even spare 5 minutes to acknowledge an email sent by the...
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Y
yadav arun
from Delhi, Delhi
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not delivering the product

Address:New Delhi, Delhi, 110014

I booked a watch from paytm mall on 16 june 2018 and it was supposed to delivered the watch on 1 july 2018 but that didn't happened. Even you have 14 days for delivery, and you even don't provide me courier name and tracking number so that i can track my order.
After the day of delivery passed, there message box said that due to delay your product will be deliver in next 48 hours, but also didn't take place on the date .
I called...
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S
Sanket117
from Pune, Maharashtra
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fraud transaction during irctc booking

Hi,
on July 1st, I tried booking train ticket from IRCTC using internet banking, my money got deducted and I immediately got msg your gateway page saying payment declined by bank. Where as payment was successfully processed by bank(chcked with them). Kindly do the needful and don't break trust.

Transaction I'd:[protected]
Payment gateway: Paytm mobile solutions...
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S
Sesha Sai P L V K
from Pune, Maharashtra
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non-credit of cash back promised - kyc servers issue

Address:Chennai, Tamil Nadu

I have ordered a mobile phone for Rs.9999/- with 18% cash back offer. I received the mobile but the cash back is not credited to the wallet. They say that the cash back will be credited once the kyc is completed. But their servers are under maintenance for indefinite time since 23rd June 2018. When I have taken up with them, they sought my Bank particulars stating that they will credit the cash back amount to my bank account. Even after submitting...
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S
Sravan kumar pasnoor
from Kannangad, Kerala
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mobile not delivered

Address:500070

Respected sir
we order a mobile phone on paytm but we don't receive the phone we open the box there is ghadi detergent in the box same day we complaint to paytm customer care we send photos and full information after 15 days they told that we do full investigation and we are not responsible to the issue so please help me sir
thanking you sir
Paytm order If no [protected]...
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A
ajeetshrk
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback of 100 rs not credit yet after 4 day of offers complete

I have done 10 upi transactions of 10, 000 under paytm offer 10 pe 100 upi after completing offer i got message from paytm said you have earned 100 rs on 30 jun 2018 at 12:51 am and your cashback of 100 rs is credit within 2 working days
But after 3 working day's cashback is not credited
Then i contact to paytm customer care they said that. I can't see any offer complete by you at 30 jun 2018 sorry we can't find any details.br...
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B
Bhavya Batra
from Samalkha, Haryana
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recharge not done on 9253141405

Address:Sirsa, Haryana, 125055

Dear sir,
i am meenu batra paytm user.
i have done a recharge of rs 113 on[protected]:40:05 AM to airtel [protected]
in paytm they show that recharger has done succesfull but i not receive at my feature phone.
is not done i need my recharge or refund my amount, please solve my problem fast.

i have no recharge please help.
order info.{Paytm Order #[protected]
Transaction ID [protected]br...
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R
rebelyogi
from Gurgaon, Haryana
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money not received by wallet transfer

Address:New Delhi, Delhi, 110085

My friend send me rs1000 yesterday but i didn't receive anything till now. Please help me regarding this.
The money is really important for me kindly give me a solution for this
I have given my friend transaction i'd so please see that, rs 1000 are deducted from his account but not received in my wallet
So please refund the money or complete the transaction...
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C
Chrarishma
from Hyderabad, Telangana
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my paytm account is flagged

Address:534260

My Paytm number-[protected]
My account is flagged due to some reason I want my account back my money is stucked in Paytm wallet due to flagging I'm unable to transfer my money so please resolve it please it is very urgent I don't know why it is flagged with out any notification or any message how you can block or flag like that we are suffering with that....
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Avijit Mukherjee
from Chandannagar, West Bengal
Mar 17, 2023
This thread was updated on Mar 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent withdrawal amount rs.19989

Address:Ghaziabad, Uttar Pradesh, 712136

This is to bring to your notice the fact of fraudulent withdrawl amount Rs.19989 happened approx.1 year 11months ago dated 21/08/2016 that a man presenting himself as working in a govt.concern for Consumer forum company from Noida, Delhi presenting himself as Mr.Sanjeet Roy (WBSEDCL CONSUMER FORUM HELP DESK)mobile phone number is [protected], [protected], [protected], E-MAIL ID [protected]@GMAIL.COMalias Raj Tyagi called to my regstd.cellphone...
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R
ro4hit
from Kolkata, West Bengal
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refund and cancellation of my order

Address:Hooghly, West Bengal, 712407
Website:paytmmall.com

I ordered a bp machine on 13 jun, 2018 (Order No.- [protected]) worth of rupees 2499 /- and the order should be delivered within 28 jun .. But still i didn't receive my order. so, I requested Paytm authorities to cancel the product but they told me once that the cancelled the item but the didn't. And now they just hung up the call every time i am calling them. I also messaged them (i am sending the screenshot also) but as well no reply. Please...
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A
arjunb.mehta
from Pune, Maharashtra
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unable to do paytm full kyc

Address:Pune, Maharashtra, 411045
Website:www.paytm.com

Hi, I have visited multiple retailers yet I am unable to do paytm kyc. Help me out. Paytm is not at all responding. Everytime there is some or the other issue. Everytime they reply that their systems are upgrading. It is already 35 days since the issue. My money is being wasted. this is useless and fraud company. They are not at all concerned about the consumer. Kindly help me....
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K
Komal Paul
from Noida, Uttar Pradesh
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product not delivered,no cash back,no refund

Address:New Delhi, Delhi, 110030
Website:Paytm.com

@Paytm fraud company.2 kurti ordered on 23rd June order no-[protected], was to be delivered on 27.status on 27th-out for delivery.no delivery done.raised complaint on 29
Query ref no[protected], 73539763, no reply, no refund and no delivery.this is how they cheat customers.i want to cancel the product and my money back...but cancellation option is also not available...
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A
Ashok Bommu
from Alampur, Telangana
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product booking

Paytm is a fraud ..don't cheat customer with your gimmicks ..by offering 55% cashback and when the item was booked ur internal team cancelled the item .. only partial payment send to my bank account and the rest will get as cashback ..to buy the new products from Paytm ..In this issue there is nothing wrong with the customer .. everything has done by paytm ..what kind of logic are u applying ..when I paid Rs.724 from my bank account ..the...
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D
Devang mhatre
from Pune, Maharashtra
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debited money from bank instead of failure of payment

Address:Mumbai City, Maharashtra

Respected sir,
We made an online transaction on 02/06/2018 at 20:32 hours (IST), of Rs 5000 which were debited from the bank account . The transaction status failed but the money were debited from the bank account . We made an online payment to Siti networks ltd but the money was not credited .so I request you to forward the details about this and kindly resolve this issue .The required details are below :
Transaction id :...
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A
Amit306586
from Delhi, Delhi
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fwd: regarding payment failed refund amount in my ac

Address:110086

I was paid amount home credit loan account no [protected] (Tinkur rana)
By your paytm getway but my amount deducted in my account and not
Credit homecredit loan account. I had contacted to homecredit costumer
Care and he told me not credit loan account please refund amount in my
Same account i give you following transaction details given below

1. Pnb bank and ac [protected] date 29/05/2018 transactionbr...
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G
guptaconsultant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 promo code received void after buy600get600 promo code apply

Phone/mobile number: [protected]
Transfer id: https://paytmmall.com

Service request number 2 times registered number are 69605756 dated 07.06.18 & 69970988 dated 14.06.18 so many times complaint but not resolved after 15 days. I purchase paytm mall order number is order no. [protected] on dated 05 june 2018 10:26 am and 2 receive promo code will place cashback offer for next order placed. But not running this is not...
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P
Payment gateway frauds
from Agra, Uttar Pradesh
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regarding refund complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.payTM.com

Sir i was booking a ticket on irctc. While booking my ticket the money got deducted two times but ticket was not booked. It is now over 10 day and i am not satisfied with the effort irctc and paytm. Please help me as soon as possible.. I am giving pdf of my transaction.. Please help sir. My money was debited on 16/06/2018.
By irctc mobile app. I have logged a complaints on irctc. But they do not have satisfactory reply. So i came across...
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