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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 176

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Avijit Mukherjee
from Chandannagar, West Bengal
Jul 3, 2018
Mar 17, 2023
This thread was updated on Mar 17, 2023
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fraudulent withdrawal amount rs.19989

Address: Ghaziabad, Uttar Pradesh, 712136

This is to bring to your notice the fact of fraudulent withdrawl amount Rs.19989 happened approx.1 year 11months ago dated 21/08/2016 that a man presenting himself as working in a govt.concern for Consumer forum company from Noida, Delhi presenting himself as Mr.Sanjeet Roy (WBSEDCL CONSUMER FORUM HELP DESK)mobile phone number is [protected], [protected], [protected], E-MAIL ID [protected]@GMAIL.COMalias Raj Tyagi called to my regstd.cellphone...
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ro4hit
from Kolkata, West Bengal
Jul 3, 2018
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Address: Hooghly, West Bengal, 712407
Website: paytmmall.com

I ordered a bp machine on 13 jun, 2018 (Order No.- [protected]) worth of rupees 2499 /- and the order should be delivered within 28 jun .. But still i didn't receive my order. so, I requested Paytm authorities to cancel the product but they told me once that the cancelled the item but the didn't. And now they just hung up the call every time i am calling them. I also messaged them (i am sending the screenshot also) but as well no reply. Please help me sir .
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    A
    arjunb.mehta
    from Pune, Maharashtra
    Jul 17, 2018
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    Address: Pune, Maharashtra, 411045
    Website: www.paytm.com

    Hi, I have visited multiple retailers yet I am unable to do paytm kyc. Help me out. Paytm is not at all responding. Everytime there is some or the other issue. Everytime they reply that their systems are upgrading. It is already 35 days since the issue. My money is being wasted. this is useless and fraud company. They are not at all concerned about the consumer. Kindly help me.
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      Komal Paul
      from Noida, Uttar Pradesh
      Jul 3, 2018
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      Address: New Delhi, Delhi, 110030
      Website: Paytm.com

      @Paytm fraud company.2 kurti ordered on 23rd June order no-[protected], was to be delivered on 27.status on 27th-out for delivery.no delivery done.raised complaint on 29
      Query ref no[protected], 73539763, no reply, no refund and no delivery.this is how they cheat customers.i want to cancel the product and my money back...but cancellation option is also not available
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        A
        Ashok Bommu
        from Alampur, Telangana
        Jul 3, 2018
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        Paytm is a fraud ..don't cheat customer with your gimmicks ..by offering 55% cashback and when the item was booked ur internal team cancelled the item .. only partial payment send to my bank account and the rest will get as cashback ..to buy the new products from Paytm ..In this issue there is nothing wrong with the customer .. everything has done by paytm ..what kind of logic are u applying ..when I paid Rs.724 from my bank account ..the order was cancelled by your internal team due to unknown issues ..I am getting partial payment of Rs 340 to my bank ..and the rest of the amount will get as cashback because of 55% coupon was applied to the cancelled item ..great ..
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          Devang mhatre
          from Pune, Maharashtra
          Jul 3, 2018
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          Address: Mumbai City, Maharashtra

          Respected sir,
          We made an online transaction on 02/06/2018 at 20:32 hours (IST), of Rs 5000 which were debited from the bank account . The transaction status failed but the money were debited from the bank account . We made an online payment to Siti networks ltd but the money was not credited .so I request you to forward the details about this and kindly resolve this issue .The required details are below :
          Transaction id : 70013964/E
          Ref no :[protected].
          Thank you, hope you resolve this issue as soon as possible
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            A
            Amit306586
            from Delhi, Delhi
            Jul 3, 2018
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            Address: 110086

            I was paid amount home credit loan account no [protected] (Tinkur rana)
            By your paytm getway but my amount deducted in my account and not
            Credit homecredit loan account. I had contacted to homecredit costumer
            Care and he told me not credit loan account please refund amount in my
            Same account i give you following transaction details given below

            1. Pnb bank and ac [protected] date 29/05/2018 transaction
            Number. Paytm mob/[protected]/[protected]/a*45. Amount rs
            3009/-

            All above transactions details refund my same account

            Regard
            Punit
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              G
              guptaconsultant
              from Delhi, Delhi
              Jul 3, 2018
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              Phone/mobile number: [protected]
              Transfer id: https://paytmmall.com

              Service request number 2 times registered number are 69605756 dated 07.06.18 & 69970988 dated 14.06.18 so many times complaint but not resolved after 15 days. I purchase paytm mall order number is order no. [protected] on dated 05 june 2018 10:26 am and 2 receive promo code will place cashback offer for next order placed. But not running this is not fare. So many times complaint to mail id [protected]@paytm.com.
              +1 photos
              Jul 5, 2018
              Complaint marked as Resolved 
              Expiry promo code today. Nothing steps taken received for promo code . I received mail and information As informed you earlier that there were some issues regarding with this promocode which has been resolved now. As checked you have tried to use it in paytmmall.
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                P
                Payment gateway frauds
                from Agra, Uttar Pradesh
                Jul 3, 2018
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                Website: www.payTM.com

                Sir i was booking a ticket on irctc. While booking my ticket the money got deducted two times but ticket was not booked. It is now over 10 day and i am not satisfied with the effort irctc and paytm. Please help me as soon as possible.. I am giving pdf of my transaction.. Please help sir. My money was debited on 16/06/2018.
                By irctc mobile app. I have logged a complaints on irctc. But they do not have satisfactory reply. So i came across to u to solve my problem quickly i was booking my ticket through rupay debit card. User i'd of my irctc is priakku.
                The transaction amount was rs 920 which was deducted. I am giving you the transaction details of my bank account.
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                  S
                  Sameerkhan27
                  from Mumbai, Maharashtra
                  Jul 3, 2018
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                  Website: Paytm mall Android app

                  Order i'd [protected], [protected]. Instead of projects paytm has sent me memory cards and collected cash on delivery. Now i am waiting for products to be returned and money to be refunded. Paytm mall doesn't allow products or sellers to be rated. Such dubious sellers are being protected by paytm. Paytm should allow seller ratings so that new customers can beware. Seller will also be responsible to maintain their ratings by sending right products. Paytm is in a way helping sellers cheat.
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                    S
                    Sameerkhan27
                    from Mumbai, Maharashtra
                    Jul 3, 2018
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                    Website: Paytm mall e-commerce app

                    I ordered 2 projectors from paytm mall. Order was delivered on 2nd jul' 18. Instead of 2 projectors i received 2 memory cards. The order was cod and my wife paid the courier the amount meant for projectors to the courier company. I have called the call center and reported the worng product delivery. I am now awaiting the return pick up and refund of my money. Paytm mall doesn't have a rating system to warn others against such practices by it's sellers. Other customers can fall prey to such cheat sellers. Unfair practice by patm mall and it's sellers should be reported to consumer courts
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                      S
                      sandipnandi1947
                      from Kolkata, West Bengal
                      Jul 3, 2018
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                      Address: Kolkata, West Bengal, 700016

                      Hi,
                      This is tinku mondal, i am using frequently the uts mobile apps to book unreserved tickets for traveling suburban kolkata.

                      Recently, i have recharged my wallet balance through online paytm - ag on 1st july 2018 and it got failed 5times & rs 500/- but the amount was deducted in my corporation bank savings account & not credited in uts wallet. I have enquired with corporation bank and confirmed that the transaction was success and adviced check with paytm. My uts mobile number: [protected]

                      Hence, need your assitance to refund the amoumt in my bank account. Number - [protected] ifsc - corp0000594.
                      Please call me on [protected]for any further clarification or reach out my mail id sandip. [protected]@siddhagroup.com
                      +2 photos
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                        Abhishek Rautela
                        from Bengaluru, Karnataka
                        Jul 3, 2018
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                        Address: 560047
                        Website: Paytm

                        As this is to mention that i placed an order few days back after a lot of r&d and the order was cancelled thrice by your end contacted to the courier team they told that it’s from your end tried to reach your customer care executive to know the reason behind that y cancellation was happening but all 10 days they where busy.

                        Order id:[protected]
                        +1 photos
                        Jul 03, 2018
                        Updated by Abhishek Rautela                         If you want to speak to a customer care u ll be never reachable to them
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                          Sravan kumar pasnoor
                          from Kannangad, Kerala
                          Jul 2, 2018
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                          Address: 500070

                          Respected sir
                          We order a mobile phone in paytm mall but we received a detergent soap same day we told paytm customer care and we send photos to paytm mall and express bee courier information after 15 days they told that we do full investigation we are not responsible to the issue please help me sir
                          Paytm mall order if [protected]
                          Thanking you sir
                          Jul 02, 2018
                          Updated by Sravan kumar pasnoor                           Please solve this problem as early as possible
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                            pravee kumar yadav
                            from Lucknow, Uttar Pradesh
                            Jul 2, 2018
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                            Address: 411021

                            I have paid to merchant Ferns & Petals through Paytm on 19th June amounting Rs 1249.00. The payment was not reached to Merchant and it was stuck in Payment gateway of Paytm. I have sent many reminder and transaction details to paytm. I also intimate this to Paytm CEO Mr. Vijay Shekhar Sharma but they did not responded to the query. I am waiting for my refund since last 12 days. Even they did not reply to query. They don't have contact information for this type of transaction. Please look into the matter. I am attaching all transaction details.
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                              Kajal Shaleen Doshi
                              from Hyderabad, Telangana
                              Jul 1, 2018
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                              I m complaining abt products not received yet their status is showing delivered
                              Either send mr products or refund me my money
                              I had complained about two products
                              I have attached the pictures of both showing their status as delivered
                              But i have not received it
                              I m complaining about the same in paytm app n i m also trying to call helpline but i have not received any response
                              Please refund my money
                              +4 photos
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                              My bank account states that there has been a transaction with Paytm when i am not using paytm on my number that is linked with the bank. Kindly provide more details regarding the transaction that occured. The transaction id[protected]/[protected]/[protected]. The total amount comes to 4800₹.
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                                Sushabhan Biswas
                                from Kolkata, West Bengal
                                Jul 1, 2018
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                                Recently, i have recharged my wallet balance through online paytm - ag on 1st july, 2018 with 100 rupees and transaction reference [[protected]]. It got failed but the amount was deducted in my hdfc savings account. I have enquired with hdfc and confirmed that the transaction was success and adviced check with paytm.

                                Hence, need your assitance to refund the amoumt in my wallet balance or my bnk account.
                                My contact number is [protected]
                                Email account id is sushabhan. [protected]@gmail.com
                                View replies
                                Hi

                                I have placed this order ON PAYTMMALL with application of promocode TOYS10. HOWEVER IN THE FINAL ORDER SCREEN IT IS NOT SHOWING AS ELIGIBLE FOR CASHBACK.

                                IIND ISSUE -SHIPPING APPLIED. ALTHOUGH IT SAID NO SHIPPING WILL BE APPLIED ON ORDER ABOVE 1000

                                REGARDS
                                PRAKASH GELANI
                                Reply
                                I was bookimg my movie tickets but it shows error continuously what show i do.. i had tried more than 10 times.. it comes to last stage of payment then get cancelled
                                Reply
                                Ref: Paytm Order No. [protected]
                                Txn # [protected]

                                Payment made towards renewal of Exide Life Insurance policy No.00064613, Murali. M on 24.06.2018. but not seen credited. Pls help

                                Murali. M
                                [protected]
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                                  G
                                  Girraj Tyagi
                                  from Surat, Gujarat
                                  Jul 1, 2018
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                                  Address: Morena, Madhya Pradesh, 476221
                                  Website: [email protected]

                                  Dear sir/madam,

                                  As per the journey plan i have book the general e-ticket today at 17:15 pm from agra cantt (Agc) to morena (Mra) but my ticket is not book and my icici account money 161.8 rupees is deduct as per transaction id [protected] towards payee paytm mobile solution from account on jul, 01, 2018 at 17:15 hours.

                                  Regards
                                  Girraj tyagi
                                  [protected]
                                  +1 photos
                                  Jul 01, 2018
                                  Updated by Girraj Tyagi                                   Kindly resolve the problem and refund amount in my account.
                                  View replies
                                  Please provide to book tickets

                                  re: regarding for refund amount due to transaction failure ticket id:-713939 - Comment #3144951 - Image #0
                                  Reply
                                  I paid Mgvcl bill of rupee 6561.08.
                                  First I got msg that payment successful..
                                  But after some time I got another message that payment failed and money deducted from my account no.. Though I did not receive any money...

                                  re: regarding for refund amount due to transaction failure ticket id:-713939 - Comment #3144959 - Image #0
                                  Reply
                                  Paytm e-comarce website, shopping time my bank account debited 195, but they didn't back or refund my money. take a action with paytm sir.

                                  re: regarding for refund amount due to transaction failure ticket id:-713939 - Comment #3145022 - Image #0
                                  re: regarding for refund amount due to transaction failure ticket id:-713939 - Comment #3145022 - Image #1
                                  re: regarding for refund amount due to transaction failure ticket id:-713939 - Comment #3145022 - Image #2
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                                    I
                                    indra meena
                                    from Sikar, Rajasthan
                                    Jul 1, 2018
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                                    Address: Jaipur, Rajasthan, 302017
                                    Website: [email protected]

                                    I have paid 406 rs. On dt 02.06.18 at 21.07 pm for mobile no [protected] and bill payment showing success but bill not paid. So this amount again added in my this month payment.
                                    Order no is :- [protected]
                                    Operator ref. No.:- paytm[protected]wpw5c.
                                    Transaction id:- [protected]
                                    Transaction id of sbi debit card:- [protected]
                                    So kindly resolve this issue as soon as possible.
                                    View replies
                                    Tried to book my movie tickets by the help of patym app ...but it didn't work. ..
                                    They are saying they gave us cashback offers n all but it doesn't work at all

                                    regarding bill payment of postpaid mobile bill of vodafone - Comment #3144948 - Image #0
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                                      R
                                      Rajesh Veshnev
                                      from Vijayawada, Andhra Pradesh
                                      Jul 1, 2018
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                                      Address: Prakasam, Andhra Pradesh, 523157
                                      Website: Google

                                      They are shine.com people. From my hdfc account
                                      Can my payment will be refunded
                                      They are saying ask paytm people
                                      Kindly let me know the status.
                                      Both transaction we have not got the otp from respected bank (Hdfc) and transaction made. And amount also deducted from the debit card. Paytm transaction & id details are for your reference..
                                      Rajesh
                                      View replies
                                      Rajesh VESHNAVA

                                      on (protected) timing 18:04 and 18:05 date 2018-04-2018 moods at paytm 1293914 has directed red 5000, 5000 with out any reason - Comment #3144379 - Image #0
                                      Reply
                                      I still havent received refund for the order no. [protected] which i cancelled on june 6 th.
                                      In the app it shows refund is in progress and it wouldbe refunded before june 20 th

                                      on (protected) timing 18:04 and 18:05 date 2018-04-2018 moods at paytm 1293914 has directed red 5000, 5000 with out any reason - Comment #3145019 - Image #0
                                      Reply
                                      Error in loading the details and the details of seats reseved and the seats i want to reserve..

                                      on (protected) timing 18:04 and 18:05 date 2018-04-2018 moods at paytm 1293914 has directed red 5000, 5000 with out any reason - Comment #3145043 - Image #0
                                      Reply
                                      Dear Sir/Madam,

                                      uts mobile app recharge amount not add by paytm in my uts account
                                      debit my account 400.00 Rs and not to credit in my uts mobile app
                                      Please Solve this issue. & revert
                                      [protected]- yogesh ( yogesh.[protected]@gmail.com )
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