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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 207

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J
John Ganguly
from Hyderabad, Telangana
Apr 1, 2018
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Address: 500081

I would like to make an immediate complaint of your completely pathetic service my order reference is [protected] where i attempted to add rs.4000 to my paytm wallet money has been debited from account now it shows transaction failed it will be refunded in 7 days i am in trouble this is urgently required how can you guys cheat me this manner give me back my money or add it to my wallet stop conning people i need my money now.
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    M
    Mithshar
    from Mumbai, Maharashtra
    Apr 1, 2018
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    Today i got the call from e-career recruitment team for job offer. For carrying out the process of registration, they charged me rs.8, 001 by transaction id [protected]. Subsequently, they charged further amounts for the pretext of job confirmation and salary package and profile completion vide the references : transaction of rs.22, 291.38, rs. 15, 812 and rs. 11, 564, from my icici bank account, against transaction id [protected], [protected] and [protected].

    These are fraud transaction and request for reversal to my account.

    The transactions were done by me from my account but i realised later that this is a fraud company and my money is lost.

    I seek your help to get back this money earnestly, as this is my hard earned money and i repent for my mistake.

    Please help.
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      S
      Sureshanna
      from Ahmedabad, Gujarat
      Mar 31, 2018
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      Website: paytm

      My mobile number [protected] (Kerala) regd with paytm on18/3. Transferrred rs 1000/- on 29th to paytm a/c tried a transaction on 30th to re-charge mobile
      But unsuccess ful sine i forgot the password then i tried all the steps prescribed by paytm website to restore pass word everything failed
      1) tried toll free nos[protected] and [protected] bu not getting
      Connection at all. Replying either number doesnot exist or line busy
      2) tried online method but page skips at 2nd step and unable to cmplete

      3) unable to get e mail id of paytm or custmercare to registerrr complaint
      The steps in demonstration ad differs from actual paytm screen and hence
      Unable to access

      What is the wayout now. If nothing, then pls close the a/c and settle

      G suresh shenoy
      Cochin
      Kerala
      Mob no linked with paytm 91 [protected]
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        B
        Bhuwana K
        from Hyderabad, Telangana
        Mar 31, 2018
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        Hi team,

        While taking a look at my account, i noticed that paytm has charged me rs 600 for paytmbundltechnologi.

        I was not even aware that you have charged me on this. Can you please clarity what is this and why am i being charged for this.

        The details of transaction
        Narration: [protected]-paytmbundltechnologi
        Cheque/ref. No.:[protected]

        Thanks & regards,
        Bhuwaneshwari
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          M
          marutisazuki
          from Gurgaon, Haryana
          Mar 31, 2018
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          Address: Gurgaon, Haryana, 122001

          Hello my name sunil mishra. My mobile number [protected] h. Maine paytm me ek account open kara jisme my old number [protected] register h. Is number ko maine kai dino se maine use nahi kara. Jisse y number kisi or ko dediya gaya. Maine kai bar customer care ko call kara par jawab mila ki apka account close nahi ho sakta. Why my account security. If anyone use my card etc. I complaint police also
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            नील दास
            from Chennai, Tamil Nadu
            Apr 2, 2018
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            Address: 110068
            Website: www.paytm.com

            This is regarding all that is going around: https://twitter.com/niloR19/status/[protected]

            https://twitter.com/niloR19/status/[protected]

            Paytm plays with consumer's details and betrays with lies, I had contacted on around 5th march for updating KYC as I couldnt do on the bloody apps. They then responded like millions years later and asked for transaction bank details, shared, asked to wait, waited, then again lies and just lies, they have now stopped my account due to incomplete KYC, where as I am still waiting for KYC as unable to put on apps
            Can't open the particular time show page to select seeta..
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              R
              rahul2481
              from Solan, Himachal Pradesh
              Mar 31, 2018
              Resolved
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              Resolved

              Website: www.paytm.com

              Order no. [protected]
              More than 1 month gone but till yet 2000 cashback not credited. I applied promo code j2k but due to technical error in paytm system it didn't showing after placing order so its not my fault. I also file query to paytm but they are saying you didn't applied any promo code, i apllied but due to their system issue it didn't applied. Kindly credit the cashback as soon as possible.

              Regards,
              Rahul goyal
              May 2, 2018
              Complaint marked as Resolved 
              Apr 07, 2018
              Updated by rahul2481
              Till yet no response from paytm & cashback not credited. Pathetic customer service by paytm. Kindly credit the same asap.
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                U
                usha nand gowli
                from Hyderabad, Telangana
                Mar 31, 2018
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                Address: Hyderabad, Andhra Pradesh
                Website: Paytm

                Hello,
                My name is usha nand gowli. I lost my credit card on 22nd nov 2017 and got paytm transactions done without my knowledge or otps or messages sent on my mobile. Upon placing complaint in bank and further investigation they told me that the transactions were done by my friend. Now, what i need is clear evidence of the transactions which were done by her along with the name and phone number. I request you to provide some details of the transactions so that i can get my amount back from her.
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                  A
                  Aashi Arya
                  from Indore, Madhya Pradesh
                  Mar 30, 2018
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                  Store man charged 20 rupes for completing kyc in paytm
                  He has been charging with everyone by saying this is my machine and i will charge...
                  Paytm does not charge any money for doing kyc
                  Please take action for the man
                  He was charging money everyone
                  Store address shri ji general store - m72 darpan colony near human mandir water tank gaytri vihar gwalior (Mp)
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                    D
                    daware
                    from Mumbai, Maharashtra
                    Mar 31, 2018
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                    Address: Mumbai City, Maharashtra, 400701

                    I had transfer money dated 29 march and 30 march 7500 order id [protected],[protected],[protected] . to another person get paytm get offer transfer amount get cashback offer had but not get cashback in my account.so help and reply as early as possible may name is sonam daware
                    paytm mobile no.[protected]

                    added only first payment but not added other 2 payment.

                    reply asap
                    thank you
                    sonam
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                      V
                      Vrishin patel
                      from Mumbai, Maharashtra
                      Mar 30, 2018
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                      Address: Ahmedabad, Gujarat, 380009
                      Website: Paytm

                      Hello i am paytm user and i am using paytm from last 1 year and and in month of feb. 2018 i had done one transaction of rs. 10, 000/- add money to my walet and i cannot able to c that money ion walet. After that i had call to customer care and they guys told me that it will been shown in 48 hours. After waiting for next four days i havent received money ti my walet or to my bank i call again and again they told me the same and i ask his branch name then they told that they will not have policy to provide address and simply give me case no. : which is 03027660 and that time i had word with alok and he told that he has forwarded to his higher management and will clear in 2 days and i will received call. Again i wait for 5 days and after that again they told that it will resolve in 2 days and after that i ask him to transfer call to floor manager and they told to hold on call and approx 50 min. They had put my call in hold than i had simply hung up my call because they are not responding. Here i am attaching screen shot please go through that and doo needful. Its not an small amount it is rs. 10, 000/- which is more then my salary. So its my humble request to take strick action against paytm
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                        M
                        Mayankp009
                        from Surat, Gujarat
                        Mar 30, 2018
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                        Address: 382330
                        Website: paytm.com

                        My complaint against paytm.com regarding my order women's oval dial arabic numerals bracelet wristwatch order no. [protected]. It was received damage item. I was complaint them and his representative mr arvind ([protected]) picked my item on 26th march 18 at 8pm but payment not refund from paytm
                        Kindly request you to look into this matter and take positive action for the same
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                          S
                          suman1313
                          from Bengaluru, Karnataka
                          Mar 30, 2018
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                          Order id: [protected]

                          Product name with price:
                          1) 10"kemflo pp spun filter 4 pcs set for ro water purifier - rs. 250/-
                          2) fem soft handz soap 250ml blossom - rs. 68/-

                          Total rs. 318

                          Offer code was applied"onceamonth"at the time of placing the order on the total amount and it showed in the application like"i will get the cashback of rs. 157 after 24 hrs of the item being shipped and i did not recieve the cash back yet even the item has been delivered.

                          My kyc is also complete and i am eligible for the cashback of rs.157.

                          Instead after lot of arguments with customer support they simply gave me cashback of rs. 3. I dont know what i will do with that.
                          They can keep that amount with themselves.

                          I just want my actual cashback of rs. 157 which was showed at the time of placing the order after applying promocode "onceamonth".

                          Please dont play with customer after giving rs. 3 as a cashback. You can take back that.

                          Customer mobile no: [protected]
                          My Paytm register no.[protected]
                          Whenever I click on add money, it shows get your kyc done ..on further clicking proceed ...it shows awesome your kyc is done ...then how to add money to my wallet
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                            O
                            ommi.kishore
                            from Hyderabad, Telangana
                            Mar 30, 2018
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                            Website: www.paytm.com

                            My merchant account number is [protected], money has to get transfer directly to bank account, but still i do not get that money, two transactions were not cleared i. E on 22nd (20000) and 24th (12800), today date is 30-03-18, i'm calling daily to customer care, they are not solving my issue, they are not even able to explain the problem occurred, i do not know why paytm is hiring illiterates in bpo, shame on them, i got all the recordings which i spoke to paytm customer care. Uncleared transactions id are
                            1) qr9dd8a0221f8950b4 on 22-03-18
                            2) qrc94f0543cae358d8 on 25-03-18,
                            Refund not credited
                            I have booked a ticket and paid using my debit card, Then I cancelled the ticket and its showing refunded but I have not got the money till now.
                            Transaction ID [protected]
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                              S
                              shyamsunder saini
                              from Delhi, Delhi
                              Mar 30, 2018
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                              Address: 400020
                              Website: www.paytm.com

                              Dear sir,

                              I have tried to make a recharge through paytm on dated 04.01.2018 for rs. 349.00, using my credit card issued by kotak mahindra bank, but this transaction was unsuccessful due to technical reason.

                              I really surprised to know that even it was unsuccessful transaction, rs. 349.00 was debited from my credit card on 04.01.2018 and not refunded till now. I have written many e-mails to kotak mahindra bank to refund rs. 349 o[censored]nsuccessful transaction but they inform me by return e-mail that paytm has claimed this amount and kotak bank (Credit card) can not refund this amount to me.
                              Kindly look into the matter and take the action against paytm, why they have claimed rs. 349/- for above unsuccessful transaction.

                              Regards,
                              Shyam
                              Sir mai 10/03/2018 ko irctc se train ticket book kar rha tha transation fail ho gya ticket nhi book hua aur paisa Kat gya abhi tak refund nhi hua
                              Transation id [protected] hai
                              Hi sir i will send money to wrong no. but he cannot attend My call nd sms only 4 hour will be there can its back My money plz HELP me i want return My money plz HELP me about this scam
                              Maine 2000 rs rupey dalvaye the jo 27/11/2017 ko dale the pr vo 18/12/2017 ko kat liye gaye h paytm account [protected] se aaj apna accoun dekha to us me 2000 duducted h kripay mera balence vapas kare
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                                P
                                from Kolkata, West Bengal
                                Mar 30, 2018
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                                Hi,
                                My paytm bank account no is[protected]. On[protected] my balance was rs.75 but in the after noon when i checked my balance it show rs.0. I have checked my bank account transaction it show last transaction shoe "money receive 50" no deduction transaction display after that. How it possible without any transaction money deduct from my bank account.
                                I have mail to paytm "help and support" but no feedback received. What is going on, it is very frustrating.
                                Is there any one to check my problem.
                                Mar 30, 2018
                                Neyaz Hussain's response
                                Cashback has not received

                                26march orderd this product.but not shiped this product why?
                                On 27 March I had Recharge my idea no through PayTM rs 15 will be given Cashback but I will not receive Cashback with in now
                                So Plz I m request u to solve my problem
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                                  K
                                  Kohinoor Acharya
                                  from Talcher, Odisha
                                  Mar 30, 2018
                                  Resolved
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                                  Resolved

                                  I had cancelled my ticket on 23 march 2018
                                  But still i have not received my money from paytmsdk
                                  My mobile number on which paytm is there [protected]
                                  Transaction id [protected] and other one is
                                  [protected]
                                  Irctc shows money has been refunded to paytmsdk
                                  But i have not received my money...
                                  Refund id [protected]
                                  Other one is [protected]
                                  Please return my money paytmsdk
                                  Mar 30, 2018
                                  Complaint marked as Resolved 
                                  Yes after I had wrote the complaint Company refunded my money very quickly No more issue..
                                  Mar 30, 2018
                                  Updated by Kohinoor Acharya
                                  More Pics

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                                    faizbls
                                    from Gurgaon, Haryana
                                    Mar 30, 2018
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                                    Hi, 
this is mohammed faiz, mob no-[protected]. My qr code is blocked and
 account also blocked from getting payment. I want you to activate my
merchant account please. I am facing lots of problem and
difficulties. I provided all documents by email on payments helpdesk on 23rd feb 2018 till now my account is not activated. They told me with in 4days your account will be activated but still its not activated. I call many times and i email many times only refference no come but no solution. I am still waiting. When i get my solution i didn't know. As i am loyal customer thats why you are harashing me. Thank you paytm for this. I dont have any hope on you paytm. Reference number 02289000. You only promise that with in 2 to 3 days your account will activated but till now its not why
                                    Regards
                                    Mohammed faiz
                                    [protected]
                                    Faiz. [protected]@gmail.com
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                                      8
                                      8169204346
                                      from Mumbai, Maharashtra
                                      Mar 29, 2018
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                                      Address: Mumbai City, Maharashtra, 400080
                                      Website: Dominos pizza

                                      Dear sir

                                      My self prreti bhavesh kapani

                                      My account no paytm [protected]

                                      Paid 625 on 28 march dominos pizza @8.55 pm i call your customer car no reply

                                      Why not recieved cash back 100 from paytm why it showing on website dominos pizza 100 rs assured cash back

                                      Kindly check issue revert my cash back asap

                                      Thanx

                                      Preeti kapani
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                                        S
                                        Solve Services
                                        from Mumbai, Maharashtra
                                        Mar 29, 2018
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                                        Address: Mumbai City, Maharashtra, 400102

                                        Hi i m paytm merchant
                                        My account number [protected].
                                        My order no. [protected]
                                        And order no.[protected].
                                        Cc transaction no. [protected]
                                        Transation date 25th march 2018
                                        Amount 5000 +5000 =10000
                                        Please solve my problem
                                        I called my bank he told me he is not able to solve my complain
                                        So pls solve problem
                                        Otherwise i will file a cause to consumer court
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