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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 207

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M
marutisazuki
from Gurgaon, Haryana
Mar 31, 2018
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Address: Gurgaon, Haryana, 122001

Hello my name sunil mishra. My mobile number [protected] h. Maine paytm me ek account open kara jisme my old number [protected] register h. Is number ko maine kai dino se maine use nahi kara. Jisse y number kisi or ko dediya gaya. Maine kai bar customer care ko call kara par jawab mila ki apka account close nahi ho sakta. Why my account security. If anyone use my card etc. I complaint police also
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    नील दास
    from Chennai, Tamil Nadu
    Apr 2, 2018
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    Address: 110068
    Website: www.paytm.com

    This is regarding all that is going around: https://twitter.com/niloR19/status/[protected]

    https://twitter.com/niloR19/status/[protected]

    Paytm plays with consumer's details and betrays with lies, I had contacted on around 5th march for updating KYC as I couldnt do on the bloody apps. They then responded like millions years later and asked for transaction bank details, shared, asked to wait, waited, then again lies and just lies, they have now stopped my account due to incomplete KYC, where as I am still waiting for KYC as unable to put on apps
    Can't open the particular time show page to select seeta..

    lying about resolution and fooling customer with data - Comment #3057912 - Image #0
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      R
      rahul2481
      from Solan, Himachal Pradesh
      Mar 31, 2018
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      Resolved

      Website: www.paytm.com

      Order no. [protected]
      More than 1 month gone but till yet 2000 cashback not credited. I applied promo code j2k but due to technical error in paytm system it didn't showing after placing order so its not my fault. I also file query to paytm but they are saying you didn't applied any promo code, i apllied but due to their system issue it didn't applied. Kindly credit the cashback as soon as possible.

      Regards,
      Rahul goyal
      May 2, 2018
      Complaint marked as Resolved 
      Apr 07, 2018
      Updated by rahul2481
      Till yet no response from paytm & cashback not credited. Pathetic customer service by paytm. Kindly credit the same asap.
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        U
        usha nand gowli
        from Hyderabad, Telangana
        Mar 31, 2018
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        Address: Hyderabad, Andhra Pradesh
        Website: Paytm

        Hello,
        My name is usha nand gowli. I lost my credit card on 22nd nov 2017 and got paytm transactions done without my knowledge or otps or messages sent on my mobile. Upon placing complaint in bank and further investigation they told me that the transactions were done by my friend. Now, what i need is clear evidence of the transactions which were done by her along with the name and phone number. I request you to provide some details of the transactions so that i can get my amount back from her.
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          A
          Aashi Arya
          from Indore, Madhya Pradesh
          Mar 30, 2018
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          Store man charged 20 rupes for completing kyc in paytm
          He has been charging with everyone by saying this is my machine and i will charge...
          Paytm does not charge any money for doing kyc
          Please take action for the man
          He was charging money everyone
          Store address shri ji general store - m72 darpan colony near human mandir water tank gaytri vihar gwalior (Mp)
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            D
            daware
            from Mumbai, Maharashtra
            Mar 31, 2018
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            Address: Mumbai City, Maharashtra, 400701

            I had transfer money dated 29 march and 30 march 7500 order id [protected],[protected],[protected] . to another person get paytm get offer transfer amount get cashback offer had but not get cashback in my account.so help and reply as early as possible may name is sonam daware
            paytm mobile no.[protected]

            added only first payment but not added other 2 payment.

            reply asap
            thank you
            sonam
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              V
              Vrishin patel
              from Mumbai, Maharashtra
              Mar 30, 2018
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              Address: Ahmedabad, Gujarat, 380009
              Website: Paytm

              Hello i am paytm user and i am using paytm from last 1 year and and in month of feb. 2018 i had done one transaction of rs. 10, 000/- add money to my walet and i cannot able to c that money ion walet. After that i had call to customer care and they guys told me that it will been shown in 48 hours. After waiting for next four days i havent received money ti my walet or to my bank i call again and again they told me the same and i ask his branch name then they told that they will not have policy to provide address and simply give me case no. : which is 03027660 and that time i had word with alok and he told that he has forwarded to his higher management and will clear in 2 days and i will received call. Again i wait for 5 days and after that again they told that it will resolve in 2 days and after that i ask him to transfer call to floor manager and they told to hold on call and approx 50 min. They had put my call in hold than i had simply hung up my call because they are not responding. Here i am attaching screen shot please go through that and doo needful. Its not an small amount it is rs. 10, 000/- which is more then my salary. So its my humble request to take strick action against paytm
              +1 photos
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                M
                Mayankp009
                from Surat, Gujarat
                Mar 30, 2018
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                Address: 382330
                Website: paytm.com

                My complaint against paytm.com regarding my order women's oval dial arabic numerals bracelet wristwatch order no. [protected]. It was received damage item. I was complaint them and his representative mr arvind ([protected]) picked my item on 26th march 18 at 8pm but payment not refund from paytm
                Kindly request you to look into this matter and take positive action for the same
                +2 photos
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                  S
                  suman1313
                  from Bengaluru, Karnataka
                  Mar 30, 2018
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                  Order id: [protected]

                  Product name with price:
                  1) 10"kemflo pp spun filter 4 pcs set for ro water purifier - rs. 250/-
                  2) fem soft handz soap 250ml blossom - rs. 68/-

                  Total rs. 318

                  Offer code was applied"onceamonth"at the time of placing the order on the total amount and it showed in the application like"i will get the cashback of rs. 157 after 24 hrs of the item being shipped and i did not recieve the cash back yet even the item has been delivered.

                  My kyc is also complete and i am eligible for the cashback of rs.157.

                  Instead after lot of arguments with customer support they simply gave me cashback of rs. 3. I dont know what i will do with that.
                  They can keep that amount with themselves.

                  I just want my actual cashback of rs. 157 which was showed at the time of placing the order after applying promocode "onceamonth".

                  Please dont play with customer after giving rs. 3 as a cashback. You can take back that.

                  Customer mobile no: [protected]
                  My Paytm register no.[protected]

                  actual cashback is not being refunded - Comment #3055206 - Image #0
                  actual cashback is not being refunded - Comment #3055206 - Image #1
                  actual cashback is not being refunded - Comment #3055206 - Image #2
                  Whenever I click on add money, it shows get your kyc done ..on further clicking proceed ...it shows awesome your kyc is done ...then how to add money to my wallet

                  actual cashback is not being refunded - Comment #3055207 - Image #0
                  actual cashback is not being refunded - Comment #3055207 - Image #1
                  actual cashback is not being refunded - Comment #3055207 - Image #2
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                    O
                    ommi.kishore
                    from Hyderabad, Telangana
                    Mar 30, 2018
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                    Website: www.paytm.com

                    My merchant account number is [protected], money has to get transfer directly to bank account, but still i do not get that money, two transactions were not cleared i. E on 22nd (20000) and 24th (12800), today date is 30-03-18, i'm calling daily to customer care, they are not solving my issue, they are not even able to explain the problem occurred, i do not know why paytm is hiring illiterates in bpo, shame on them, i got all the recordings which i spoke to paytm customer care. Uncleared transactions id are
                    1) qr9dd8a0221f8950b4 on 22-03-18
                    2) qrc94f0543cae358d8 on 25-03-18,
                    Refund not credited
                    I have booked a ticket and paid using my debit card, Then I cancelled the ticket and its showing refunded but I have not got the money till now.
                    Transaction ID [protected]

                    merchant account money transfer issue - Comment #3055267 - Image #0
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                      S
                      shyamsunder saini
                      from Delhi, Delhi
                      Mar 30, 2018
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                      Address: 400020
                      Website: www.paytm.com

                      Dear sir,

                      I have tried to make a recharge through paytm on dated 04.01.2018 for rs. 349.00, using my credit card issued by kotak mahindra bank, but this transaction was unsuccessful due to technical reason.

                      I really surprised to know that even it was unsuccessful transaction, rs. 349.00 was debited from my credit card on 04.01.2018 and not refunded till now. I have written many e-mails to kotak mahindra bank to refund rs. 349 o[censored]nsuccessful transaction but they inform me by return e-mail that paytm has claimed this amount and kotak bank (Credit card) can not refund this amount to me.
                      Kindly look into the matter and take the action against paytm, why they have claimed rs. 349/- for above unsuccessful transaction.

                      Regards,
                      Shyam
                      +1 photos
                      Sir mai 10/03/2018 ko irctc se train ticket book kar rha tha transation fail ho gya ticket nhi book hua aur paisa Kat gya abhi tak refund nhi hua
                      Transation id [protected] hai
                      Hi sir i will send money to wrong no. but he cannot attend My call nd sms only 4 hour will be there can its back My money plz HELP me i want return My money plz HELP me about this scam

                      payment collected from kotak credit card for unsuccessful transaction - Comment #3055224 - Image #0
                      Maine 2000 rs rupey dalvaye the jo 27/11/2017 ko dale the pr vo 18/12/2017 ko kat liye gaye h paytm account [protected] se aaj apna accoun dekha to us me 2000 duducted h kripay mera balence vapas kare

                      payment collected from kotak credit card for unsuccessful transaction - Comment #3055276 - Image #0
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                        P
                        from Kolkata, West Bengal
                        Mar 30, 2018
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                        Hi,
                        My paytm bank account no is[protected]. On[protected] my balance was rs.75 but in the after noon when i checked my balance it show rs.0. I have checked my bank account transaction it show last transaction shoe "money receive 50" no deduction transaction display after that. How it possible without any transaction money deduct from my bank account.
                        I have mail to paytm "help and support" but no feedback received. What is going on, it is very frustrating.
                        Is there any one to check my problem.
                        Mar 30, 2018
                        Neyaz Hussain's response
                        Cashback has not received

                        26march orderd this product.but not shiped this product why?

                        money deducted from my paytm bank account - Comment #3055211 - Image #0
                        On 27 March I had Recharge my idea no through PayTM rs 15 will be given Cashback but I will not receive Cashback with in now
                        So Plz I m request u to solve my problem

                        money deducted from my paytm bank account - Comment #3055218 - Image #0
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                          K
                          Kohinoor Acharya
                          from Talcher, Odisha
                          Mar 30, 2018
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                          Resolved

                          I had cancelled my ticket on 23 march 2018
                          But still i have not received my money from paytmsdk
                          My mobile number on which paytm is there [protected]
                          Transaction id [protected] and other one is
                          [protected]
                          Irctc shows money has been refunded to paytmsdk
                          But i have not received my money...
                          Refund id [protected]
                          Other one is [protected]
                          Please return my money paytmsdk
                          +1 photos
                          Mar 30, 2018
                          Complaint marked as Resolved 
                          Yes after I had wrote the complaint Company refunded my money very quickly No more issue..
                          Mar 30, 2018
                          Updated by Kohinoor Acharya
                          More Pics

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                            faizbls
                            from Gurgaon, Haryana
                            Mar 30, 2018
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                            Hi, 
this is mohammed faiz, mob no-[protected]. My qr code is blocked and
 account also blocked from getting payment. I want you to activate my
merchant account please. I am facing lots of problem and
difficulties. I provided all documents by email on payments helpdesk on 23rd feb 2018 till now my account is not activated. They told me with in 4days your account will be activated but still its not activated. I call many times and i email many times only refference no come but no solution. I am still waiting. When i get my solution i didn't know. As i am loyal customer thats why you are harashing me. Thank you paytm for this. I dont have any hope on you paytm. Reference number 02289000. You only promise that with in 2 to 3 days your account will activated but till now its not why
                            Regards
                            Mohammed faiz
                            [protected]
                            Faiz. [protected]@gmail.com
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                              8
                              8169204346
                              from Mumbai, Maharashtra
                              Mar 29, 2018
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                              Address: Mumbai City, Maharashtra, 400080
                              Website: Dominos pizza

                              Dear sir

                              My self prreti bhavesh kapani

                              My account no paytm [protected]

                              Paid 625 on 28 march dominos pizza @8.55 pm i call your customer car no reply

                              Why not recieved cash back 100 from paytm why it showing on website dominos pizza 100 rs assured cash back

                              Kindly check issue revert my cash back asap

                              Thanx

                              Preeti kapani
                              +1 photos
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                                S
                                Solve Services
                                from Mumbai, Maharashtra
                                Mar 29, 2018
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                                Address: Mumbai City, Maharashtra, 400102

                                Hi i m paytm merchant
                                My account number [protected].
                                My order no. [protected]
                                And order no.[protected].
                                Cc transaction no. [protected]
                                Transation date 25th march 2018
                                Amount 5000 +5000 =10000
                                Please solve my problem
                                I called my bank he told me he is not able to solve my complain
                                So pls solve problem
                                Otherwise i will file a cause to consumer court
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                                  S
                                  Sagar bhavsar1906
                                  from Daman, Daman and Diu
                                  Mar 29, 2018
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                                  Address: 380005

                                  I m trying to pay postpaid mobile bill and transaction was failed but money was withdrawn in my bank account.. Now i m trying to call sms and many time but none reply my complaints.. I m so tired to call in paytm customer care.. Its a waste of time.. If i dont get my refund money. I will creat a very big issue for paytm.. As soo as possible give me my refund money..
                                  +1 photos
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                                    Sumain Yadav
                                    from Gurgaon, Haryana
                                    Mar 29, 2018
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                                    Address: New Delhi, Delhi, 110063

                                    I recharged a twice time phone number by mistake and tried to ask for help from paytm not replied. one day go but not reply customer care. is a way to work. by sending the reference number and asking to consult my service provider but my service provider (VODAFONE) customer Care said that the recharges fone through paytm are third party recharge and these recharges can't be reversed so I know that my money is gone but I request paytm to resolve this problem to protect its customer's money in future.
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                                      R
                                      Rasstar
                                      from Lucknow, Uttar Pradesh
                                      Mar 29, 2018
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                                      Jab tak bar bar complaint na ki jae tab tak paisa refund nahi karte ye log..jo 24hours me cashback hona chahie us cashback k lie 3-4 din minimum lagta h inhe..agar koi complaint karni ho koi issue ho to ghanto call karte rhna pdta hai fir bhi call recieve nhi hota..i have called them 4 times and each time i was put on hold for more than hours..and yet my call was not recieved..im unable to send or pay or transfer money to anybody..and just now i logged out by mistake and when im loging in again and putting the right password then it is giving an error everytime and also blocked my account for one hour..now im clicking forgot password if to get another password then again all their executives are busy and im been put on hold..i have called hundreds of times from different numbers also but no cal is getting recieved..this contact issue is happening for almost a month..i had complaint to paytm also. Given negative feedback also..but they r not ready to imrove thenselves..
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                                        kajuajay91
                                        from Darbhanga, Bihar
                                        Mar 29, 2018
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                                        I am trying to link my aadhaar to my paytm account but it doesn't allow me to do so as its showing the error message 'the aadhaar is already linked to another number, please login with that number'. I have complained to paytm several times and also got multiple refernce numbers regarding the respective complaints but still no resolution. It seems like someone has linked his account wrongly through my aadhaar number. If anything goes wrong with that paytm account then the blame come on my name as its my aadhaar number linked account. The latest reference number is 55154532

                                        Kindly solve the issue asap
                                        +1 photos
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