PayTM Mobile Solutions Complaints & Reviews

Mar 13, 2018

shravan porwal's response [protected] Forwarded message[protected]
From: "VeeDee Enterprises" <[protected]@gmail.com>
Date: Mar 9, 2018 12:16 PM
Subject: Re: Regarding your query with Paytm Care (Reference No.:[protected]
To: "shravan porwal" <shravan27.[protected]@gmail.com>
Cc:

Hello,

Please note we have received the product.

Regards,
Heta
VeeDee

Virus-free. www.avg.com

Veedee Enterprises
G No.2, Dhiraj, Near Bhoomi Ustav Building (Canara Bank), MG Road, Kandivali west, mumbai 400067
Phone[protected]Mondays to Fridays 10 a.m. to 6 p.m.)
Online Store - http://veedeedirect.com
♥Do not follow where the path may lead. Go instead to where there is no path and leave a trail ♥

Mar 13, 2018

shravan porwal's response Regarding your query with Paytm Care (Reference No.:[protected]
Inbox
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Paytm Care
Mar 9 (4 days ago)

to me
Dear Sharvan,

I understand you are concerned about your refund for Order ID [protected] as you have already returned the product Car Bluetooth VeeDee BT02V3 Mini Portable V3.0 Audio Receiver w/ HF Call

As per confirmation from our team courier slip is not traceable please share the scanned copy of the reverse pick up or courier slip.

This would help us to track the shipment and once it reaches the seller, we will initiate your refund.

Your understanding and cooperation will be highly appreciated.

Sincerely,
Paytm Mall Care

ref:_00D28dppr._5000K16ODkY:ref

shravan porwal <shravan27.[protected]@gmail.com>
Mar 9 (4 days ago)

to PayTM
In below mentioned mail seller confirmed the product has been received.

[protected] Forwarded message[protected]
From: "VeeDee Enterprises" <[protected]@gmail.com>
Date: Mar 9, 2018 12:16 PM
Subject: Re: Regarding your query with Paytm Care (Reference No.:[protected]
Hide quoted text
To: "shravan porwal" <shravan27.[protected]@gmail.com>
Cc:

Hello,

Please note we have received the product.

Regards,
Heta
VeeDee

Virus-free. www.avg.com

Veedee Enterprises
G No.2, Dhiraj, Near Bhoomi Ustav Building (Canara Bank), MG Road, Kandivali west, mumbai 400067
Phone[protected]Mondays to Fridays 10 a.m. to 6 p.m.)
Online Store - http://veedeedirect.com
♥Do not follow where the path may lead. Go instead to where there is no path and leave a trail ♥

On 9 March 2018 at 12:10, shravan porwal <shravan27.[protected]@gmail.com> wrote:
Dear team,

Kindly sent confirmation the product has been successfully received because Paytm need to confirmation.
also mark cc to [protected]@paytm.com
Order # [protected]
kindly do the needful as soon as possible.

Paytm Care
Mar 9 (4 days ago)

to me
Dear Customer,

I understand that you are waiting for a resolution on your concern regarding Order [protected] of Car Bluetooth VeeDee BT02V3 Mini Portable V3.0 Audio Receiver w/ HF Call

We have already highlighted your case to the relevant team and are working with them to resolve it at the earliest.

We will update you as soon as we receive any response from our team.

Thanks for your patience

Sincerely,
Paytm Mall Care
ref:_00D28dppr._5000K16ODkY:ref

shravan porwal <shravan27.[protected]@gmail.com>
Mar 10 (3 days ago)

to PayTM
I do not understand why you make more complicated this issue. Because all is clear the seller also confirmed product has been successfully received.
There are no need to tracking courier slip because seller confirmed.
I think you are interested giving my refund amount because you are make more complicated this issue again again told me our team not track your courier slip but matter is clear courier received by seller and also confirmed by seller.

Again again you wrote courier slip is not trackable.dont give this type argument again.

Refund my money as earliest otherwise I have open all other option.

shravan porwal <shravan27.[protected]@gmail.com>
Mar 10 (3 days ago)

to PayTM
I do not understand why you make more complicated this issue. Because all is clear the seller also confirmed product has been successfully received.
There are no need to tracking courier slip because seller confirmed.
I think you are not interested giving my refund amount because you are make more complicated this issue again again told me our team not track your courier slip but matter is clear courier received by seller and also confirmed by seller.

Again again you wrote courier slip is not trackable.dont give this type argument again.

Refund my money as earliest otherwise I have open all other option.

If you not give my refund amount give me in writing .

shravan porwal <shravan27.[protected]@gmail.com>
Mar 11 (2 days ago)

to PayTM
What is the status of trail mail.
After 7 days complete 1 month on this issue.
And day to day no any response from your side.only u want POD but now we sent confirmation mail seller.
I think there are now issue again from your side.
Kindly refund my amount.

shravan porwal <shravan27.[protected]@gmail.com>
3:18 PM (19 hours ago)

to PayTM
Waiting for your reply.

shravan porwal <shravan27.[protected]@gmail.com>
8:48 AM (1 hour ago)

to PayTM
It is not a good way for your service almost 24 days going on and no any response from your side.
In future I think about purchasing from Paytm and also suggest to other friends and relatives from your service.

Mar 13, 2018

shravan porwal's response shravan porwal <shravan27.[protected]@gmail.com>
Feb 21

to PayTM
Dear Team,

Courier already sent to reliance courier.
What you do reject my return courier.
Kindly find attached receipt of courier.