PayTM Mobile Solutions Complaints & Reviews

Address: Vadodara, Gujarat, 390025

Dear sir i am mihir shah in my paytm wallet there are 8500 rs and i was transferd into the bank a.c but in my a.c mony was not credited but in paytm they were shows successful transection. And my money was not credited in my a.c. so please its a humble request to you please solve this problem or guide me.

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Request you to kindly revert my money back on my my account as i tried to add rs. 5000 on 07 march 2018 at 21:52 o' clock and my transaction id is [protected].
The amount is deducted from my bank account but not added in paytm wallet.
My paytm no is [protected]. I am trying to call on customer care but nobody is replying. I request you to please resolve my issue and revert me back with a positive reply.
I have attached the screen shot of paytm transaction for your reference.

Thanking you

Regards,
Shubham.

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Address: Birbhum, West Bengal, 731224

Paytm mobile solutions — not got chas back
I ordered 2 products 1st i orderd then i got another one. So i cancel the 1st one. Then i ordered 2nd one but it shows prossing then i cancel this on mar 12, 2018
But money has directed on my account and paytm wallet
1st cost rs 99 its rs 58 back to wallet but rs 41 which debited from my sbi a\c its not back.
2nd cost rs 274 and its rs 58 back to my wallet but rs 216 not back to my sbi a\c.

According to paytm rules they has to give me my cash back within 24 ours but still i did not got the cash back and i was trying to call coustmer care but there is no use of custermer care they is no option for the cash back complete so as soon as possible plz read my request and go through it.
Expecting my cash back of rs 257 with in 12 ours please. Then i order my product.

Thank you...

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Address: 600028

I have booked 5 (Kingston ddr3 8gb ram) items in a single order bearing order id : [protected].
I got only 1 memory card which i didnt book and i called customer care for refund since seller doesnt seem to be genuine.
Everytime i call customer care, i have to wait almost 1 hour to get connected and they are not at all talking things related to order and they are just making it extend.
I want a refund for this immediately.
Kindly do help.

Mar 14, 2018

Updated by Elumalai Annamalai I have ordered 1 item (Kingston ddr3 8gb ram) with order id : [protected] and i got 1 memory card with a local brand for this. I talked to customer care reg this and they said they are working on it since 2 days and they promised me that i will get refund for this. But today when i asked of rupdate on this with customer care, they are telling me that my account has been flagged for voilation of terms.

I ordered for ram, paytm got my money, paytm sent me a useless memory card and now they saying i voilated terms and no refund will be done on this.
Paytm is cheating people with wrong products by getting money with no reasons.
I dnt need the product replacement, seller is not at all good. I just need a refund. I never never never want to buy anything from paytm. Paytm customer care people are rough, they dnt treat customers well, even if they do mistakes.
Pls help.

Mar 14, 2018

Updated by Elumalai Annamalai I have booked 5 items in a single order (Kingston ddr3 ram) bearing order id : [protected] bu ti have got only 1 item which is unrelated (Memory card and not ram). I talked to customer care 2 days before reg this and they said me that they are working on this but today when i called them, they said me that nothing has been done on this till now.
I need this order to be returned from where it is delivered and i need an immediate refund on the product to the source card from where i made the payment.
How come paytm sellers are so useless selling memory card with the name of ram and paytm bears no responsibility on this. Everytime to talkt o customer care, call be in hold for 1 hour then gets connected then every 2 mins customer care guy will say, i will put your call on hold and keep it in hold for 30 mins.
Paytm got my money and seller is sending me wrong products and i feel like paytm employs fake sellers to loot money from people because without a loop hole how come fake sellers registered and sell fake products.
Paytm cant cheat people just like that with reasons employing fake sellers to loot people's hard earned money.
I would say paytm as an easy money earning firm, no hardwork, no struggle, just loot people.

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Address: New Delhi, Delhi, 110059

Website: Paytm

I am a paytm user - ashish ranjan shrivastava
Registered mobile no.- [protected]

I have placed an online order but for some reason the order has been canceled and the respected money is not showing in my paytm wallet
Transaction no.-[protected]. The respected website has claimed that the money has been refunded from there side... Kindly look forward to the issue

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Address: Gautam Buddh Nagar, Uttar Pradesh, 110005

Website: Paytm.com

I am using mobile no. [protected]. Whenever i try to complete the paytm kyc process, it's says your aadhar has been linked to other number. This is the 1st time i am using paytm.
Also when i try to input voter id card details, it says identificationon completed now goto kyc centre to verify but they're only accepting aadhar card details.

I tried to book a meeting with paytm representative but they don't even picking the phone.

My mother using mobile number [protected] facing the same issue.

This is the height of botched up process and irresponsibility just to cheat the customers so they can't transfer the money.

Other apps like freecharge and phonepe have a far simple process.

So kindly look into this matter urgently.

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My debit card transaction for rail booking was wrongly credited to your company. Trans. Id [protected]. Request pl. Refund same to my same a/c. Immtly. Rs.1446.8 i have no account with paytm. Tr thomas this happened during railway booking. My rail ticket were also not booked due to this mishap. Request to immediate action for refund so as i can book my ticket with this money. Or you may advice me other means to get this money refunded
I. E. By becoming a paytm user or so.

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Address: Mumbai City, Maharashtra

My money get deducted from my sbi account but not shown in paytm account as well as when my order is not completed so i havenot get my money back
Even on customer care no executive receive on call
No solutio for my problem
If not solved my complaint then i will never interact with ur app
All other channels r providing solutio early but not a single output from this channel
My loss of money as well as my mental emotions got hurt on my first purchase

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Website: m.p-y.tm/care

Hello sir, this is sayan bhowmick, a fellow user of paytm, a/c no - [protected].
Today, around 8.38 pm, i sent ₹500 using paytm bhim upi money transfer facility to one of my friend, named rupkumar biswas, on his upi id - [protected]@ybl. I was facing some network issue then, & while checking the data connection settings, suddenly the data connection got disconnected by mistake while the transaction process was still processing. After re enabling the data connection, i found that the money has been deducted from my paytm savings account, but unfortunately the receiver didn't receive the money. Also, i didn't get any confirmation message or any kind of messages on my paytm linked mobile number regarding the payment process.
So, in this scenario, kindly help this poor guy to get back the money which the receiver didn't get, but got deducted from my account.
Thanks in advance.

Warm regards,
Sayan bhowmick.

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Address: Thiruvananthapuram, Kerala

I have faced issues with paytm, where i addded Rs5000 and requested to transfer it to my bank account. I did all the kyc requirements and transferred the amount to my bank account. Almost one week passed and till now the amount is not credited. The amount is deducted from my paytm wallet and now the amount is not reflecting anywhere. I tried to contact their customer service and they are not responding. The kind of poor service and the non response from their team made ne to file this complaint. Expecting a solution for this complaint as soon as possible

Achu Pushparajan

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Address: 500039

Since from 1 month I'm not receiving my amount which was 7000, I have given complain many times but no body was caring, this time I am going to take a serious action because this is the worst app ever and I will make Paytm total negative in social media if I won't receive my amount of 6800 in my account ...This is the warning which I'm giving u for the last time..even my uncle was an ips officer, I'm going to take it very serious action i[censored] won't clear my amount

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I have merged two accounts as described in oaytm discussion forum, account got merge but amount not updated... Now they r not replying on the support ticket I sent although grivience request too.
Paytm support numbers also base on auto reply IVrs no human there to properly listen the issue and resolve it .
How a company who is growing so rapidly provide this kind of support.

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Address: New Delhi, Delhi

Dear sir
On date 8th feb 2018, my metro card no 80229302 was charged for an amount of rs 500 using paytm. But neither card was charged nor amount was returned back to my account
This issue has already been raised in past but no avail.

The said amount need to be returned back to my paytm passbook

Rs500.00 : order no [protected]

Necessary action may please be taken

Praveen kumar
[protected]

Mar 27, 2018

Updated by praveen_peek neither received any information nor got solved the issue yet

praveen kumar

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Address: Thane, Maharashtra

Website: Ffb

I have order 2 junes on 11 march and money has directed on my account and according to paytm rules they has to give me my cash back within 24 ours but still i did not got the cash back aad i was trying to call coustmer care but there is no use of custermer care they is no option for the cash back complete so as soon as possible plz read my request and go through it
Expecting my cash back of rs 675 with in 12 ours
Thank you

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A

Arjun gowda 28

from Bengaluru, Karnataka

Mar 13, 2018

Hi this is Mallikarjun, I hv transferred Rs 5000 to my friend bank account on 12/03/18 but still it is not credited to his account and not return to my paytm wallet. Pls do the Needful.

not got cash back - Comment #3038271 - Image #0

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V

Vijay Wakil

from Jharsuguda, Odisha

Mar 13, 2018

I have booked a ticket from irctc vaid PNR.No.[protected] dt.20.02.18 ticket cancelled on 21.02.18 my refund money is 530.00 .irctc refund the same to u on 25.02.18 but still i am wating. this is to much u cut the service charges then some refund amount. refund immediately.

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Address: New Delhi, Delhi, 110029

I transferred inr 24000 from paytm wallet to my sbi account. Paytm says they have transferred the amount to sbi my home branch. But when i spoke to
To my branch manager, he said money is not reflected in my account. I called paytm customer care, they said contact your home branch. Branch is saying speak to paytm. My money is stuck neither sbi customer care nor paytm customer is supportive.
I even wrote to paytmcare but i have not got any response. I have even dm to paytm on twitter but there is no response.

Mar 13, 2018

shravan porwal's response [protected] Forwarded message[protected]
From: "VeeDee Enterprises" <[protected]@gmail.com>
Date: Mar 9, 2018 12:16 PM
Subject: Re: Regarding your query with Paytm Care (Reference No.:[protected]
To: "shravan porwal" <shravan27.[protected]@gmail.com>
Cc:

Hello,

Please note we have received the product.

Regards,
Heta
VeeDee

Virus-free. www.avg.com

Veedee Enterprises
G No.2, Dhiraj, Near Bhoomi Ustav Building (Canara Bank), MG Road, Kandivali west, mumbai 400067
Phone[protected]Mondays to Fridays 10 a.m. to 6 p.m.)
Online Store - http://veedeedirect.com
♥Do not follow where the path may lead. Go instead to where there is no path and leave a trail ♥

Mar 13, 2018

shravan porwal's response Regarding your query with Paytm Care (Reference No.:[protected]
Inbox
x

Paytm Care
Mar 9 (4 days ago)

to me
Dear Sharvan,

I understand you are concerned about your refund for Order ID [protected] as you have already returned the product Car Bluetooth VeeDee BT02V3 Mini Portable V3.0 Audio Receiver w/ HF Call

As per confirmation from our team courier slip is not traceable please share the scanned copy of the reverse pick up or courier slip.

This would help us to track the shipment and once it reaches the seller, we will initiate your refund.

Your understanding and cooperation will be highly appreciated.

Sincerely,
Paytm Mall Care

ref:_00D28dppr._5000K16ODkY:ref

shravan porwal <shravan27.[protected]@gmail.com>
Mar 9 (4 days ago)

to PayTM
In below mentioned mail seller confirmed the product has been received.

[protected] Forwarded message[protected]
From: "VeeDee Enterprises" <[protected]@gmail.com>
Date: Mar 9, 2018 12:16 PM
Subject: Re: Regarding your query with Paytm Care (Reference No.:[protected]
Hide quoted text
To: "shravan porwal" <shravan27.[protected]@gmail.com>
Cc:

Hello,

Please note we have received the product.

Regards,
Heta
VeeDee

Virus-free. www.avg.com

Veedee Enterprises
G No.2, Dhiraj, Near Bhoomi Ustav Building (Canara Bank), MG Road, Kandivali west, mumbai 400067
Phone[protected]Mondays to Fridays 10 a.m. to 6 p.m.)
Online Store - http://veedeedirect.com
♥Do not follow where the path may lead. Go instead to where there is no path and leave a trail ♥

On 9 March 2018 at 12:10, shravan porwal <shravan27.[protected]@gmail.com> wrote:
Dear team,

Kindly sent confirmation the product has been successfully received because Paytm need to confirmation.
also mark cc to [protected]@paytm.com
Order # [protected]
kindly do the needful as soon as possible.

Paytm Care
Mar 9 (4 days ago)

to me
Dear Customer,

I understand that you are waiting for a resolution on your concern regarding Order [protected] of Car Bluetooth VeeDee BT02V3 Mini Portable V3.0 Audio Receiver w/ HF Call

We have already highlighted your case to the relevant team and are working with them to resolve it at the earliest.

We will update you as soon as we receive any response from our team.

Thanks for your patience

Sincerely,
Paytm Mall Care
ref:_00D28dppr._5000K16ODkY:ref

shravan porwal <shravan27.[protected]@gmail.com>
Mar 10 (3 days ago)

to PayTM
I do not understand why you make more complicated this issue. Because all is clear the seller also confirmed product has been successfully received.
There are no need to tracking courier slip because seller confirmed.
I think you are interested giving my refund amount because you are make more complicated this issue again again told me our team not track your courier slip but matter is clear courier received by seller and also confirmed by seller.

Again again you wrote courier slip is not trackable.dont give this type argument again.

Refund my money as earliest otherwise I have open all other option.

shravan porwal <shravan27.[protected]@gmail.com>
Mar 10 (3 days ago)

to PayTM
I do not understand why you make more complicated this issue. Because all is clear the seller also confirmed product has been successfully received.
There are no need to tracking courier slip because seller confirmed.
I think you are not interested giving my refund amount because you are make more complicated this issue again again told me our team not track your courier slip but matter is clear courier received by seller and also confirmed by seller.

Again again you wrote courier slip is not trackable.dont give this type argument again.

Refund my money as earliest otherwise I have open all other option.

If you not give my refund amount give me in writing .

shravan porwal <shravan27.[protected]@gmail.com>
Mar 11 (2 days ago)

to PayTM
What is the status of trail mail.
After 7 days complete 1 month on this issue.
And day to day no any response from your side.only u want POD but now we sent confirmation mail seller.
I think there are now issue again from your side.
Kindly refund my amount.

shravan porwal <shravan27.[protected]@gmail.com>
3:18 PM (19 hours ago)

to PayTM
Waiting for your reply.

shravan porwal <shravan27.[protected]@gmail.com>
8:48 AM (1 hour ago)

to PayTM
It is not a good way for your service almost 24 days going on and no any response from your side.
In future I think about purchasing from Paytm and also suggest to other friends and relatives from your service.

Mar 13, 2018

shravan porwal's response shravan porwal <shravan27.[protected]@gmail.com>
Feb 21

to PayTM
Dear Team,

Courier already sent to reliance courier.
What you do reject my return courier.
Kindly find attached receipt of courier.

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S

shravan porwal

from Delhi, Delhi

Mar 13, 2018

I have returned this product on 17-02-18 but till dated no any positive response from paytm side.
I have sent seller confirmation mail the product has been successfully received.
5 time toll free complain & 10 time wrote on Paytm chat & 10-15 Mail sent.
but my amount not refund till date

funds transfer is not reflected in my account - Comment #3038294 - Image #0

funds transfer is not reflected in my account - Comment #3038294 - Image #1

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B

Bhanu Rajput

from Katpur, Gujarat

Mar 13, 2018

Sir,
I ordered donimos pizza two times on 09/03/2018. Both time paid by paytm through debit cards. AMT was deducted from bank account and order not confirm.
So please check orders nos. And refund the amount in bank as possible as.

funds transfer is not reflected in my account - Comment #3038312 - Image #0

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Address: Bagpat, Uttar Pradesh, 250611

Website: 11111

सर मेरे नम्बर पर आधार कार्ड नही लग पा रहा है इस पर लिखा होता है कि aadhar verification filed, please try later. Important: your aadhaar can only be lined to a single mobile number. If you have already linked your aadhar with some other mobile number, please login with the other number to countinue. मेरा पहला न० [protected] है कपया आप मेरा आधार इस नंबर से हटाकर [protected] पर रजिस्ट्रर करा दे। धन्यवाााद

Mar 13, 2018

Updated by arjunpanwar plz solution problem

Mar 14, 2018

Updated by arjunpanwar Not complete kyc plz solution

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Address: Ernakulam, Kerala, 683101

I have ordered a product from street style store payment of rs. 524 on paytm against order id[protected] on 10th march 2018. While confirm the payment by entering the otp for payment the order is automatically cancelled. I lost my money. I contacted the street style store and they informed that the payment was unsuccessful. The amount is not credited in the street style store account. Kindly refund my amount into the wallet.

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B

BEST EVER STUDENT SUPPORT

from Titlagarh, Odisha

Mar 13, 2018

I tried to order couple ring from deal potli sagar madhya prades but order is not shown to be initiated ..and money is deducted from the upi paytm account ..directly from bank..order deduction summary is shown in image ...paytm no. [protected]

payment of a product from street style store through paytm failed - Comment #3038308 - Image #0

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Cash has been deducted from my paytm wallet but has not been credited in the recipient's bank account till now. The transaction code has been shown the picture attached (Order id qr[censored]211ca8ccac9c). The amount transferred was ₹500. Paytm does not offer any complaint redressal platform to resolve this issue. I have been trying to resolve this for a while now and it has caused significant mental strain and financial issues. Please resolve this problem

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Address: 506001

Website: Paytm

I added money rs. 91 to my paytm wallet on[protected] saturday 12:31 pm and transferred return fund to my same bank same amount on same day[protected] at 12:35 pm, the amount of rs 91 as successfully deducted from paytm wallet but not fund in my bank account, so please kindly solve my problem as soon as possible

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Dear sir/madam

I wants to say that i receive payment of rs.963 from a party on 4th of march directly in my bank account through paytm, but paytm does not transfer the amount till now in account whether it shows succes transection but not yet transferred the same yet.
They are also not responding through their customer care, i kept trying to contact them but no one is replying to me.
Kindly take some appropriate action.

Thanking you
Shubham gupta
Paytm mob. No:-[protected]

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 214

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not got cash back

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i'm complaining about fund not transferred to my bank

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