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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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1800 1800 1234
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5391
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8034
3676
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Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 212

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S
sssumit
from New Delhi, Delhi
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regarding kyc verification

Hi
I initiated for my kyc verification and when i call the center which is shown in my paytm app in kyc nearby, they denied to come and verify. I have office so how can i go for this kind of verification. I[censored] did it mandatory then you should provide the facility at my address.
Kindly look into the matter and resolve my prole at earliest as i am unable to use my paytm wallet

Regards
Sumit
[protected]...
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I
i-Xen Technologies
from Delhi, Delhi
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payment not update after transaction

Address:Gorakhpur, Uttar Pradesh, 273007

Dear sir/madam,
In 17th march 2018 i was sent money from paytm to account rs. 5000, there are showing details success transaction, but money not recieved in other receiver account till now, my paytm registered number [protected].

So please look into the matter and prompt getting me response.
Mr. Ajay singh / ajeet singh
[protected], [protected]...
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C
chaitanyakumarck
from Gurgaon, Haryana
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received incorrect product

Website:paytm.com

I have ordered ad-net usb to lan converter from paytm (Order number : [protected]) but i have received techon usb to lan converter. Paytm is not responding to calls or messages. So i have chosen to put a complaint on indian consumer complaint form. I need a full refund or replacement of product. Please do not encourage this type of fraud companies into market.

Date of receiving product : 17/3/2018...
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G
Gaurang997
from Lucknow, Uttar Pradesh
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didn't receive cash back and customer care service is not responding

Address:New Delhi, Delhi, 110021
Website:Paytm mall

I have purchased a samsung s9 plus from paytm for rs -64900 on 15th march. It promised to give a cashback of 6000 withing 24 hours but i didn't get it till now. I am trying to reach paytm daily but it is not replying. I have tried calling coustomer care several times, waited for 10-15 minutes but there no human voice. Now i am confused what to do as my 6000 cashback is still lingering in air....
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L
luk4sashi
from Nangilickondan, Tamil Nadu
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payment debited but not credited in eb portal

Website:www.paytm.com

Dear sir,
I make payment for my electricity bill on 08.03.2018 through paytm. But till now it was not accounted in my electricity account. I have paste the mail receive from paytm. And also my eb account screen shot. Please help me in this issue.

Mail receive from paytm :

Paytm care
Mar 13 (4 days ago)
To me
Hello sashi,

This is with reference to your query regarding...
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N
NarinderVij
from Amritsar, Punjab
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mis selling of laptop

Dear sir

I purchased a lenovo laptop from paytm (Vide order no.[protected]) on 22/10/2017 at the time of purchase paytm provide me accidental damage protection warranty. But someday back i try to avail adp, lenovo denied to provide me the same. When i approach to paytm they answering me after one month of my complaint the warranty activated after redemption. But at the time of purchase nobody inform regarding this redemption...
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S
srinivas battu
from Hyderabad, Telangana
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upi transaction issue

Website:WWW.PAYTM.COM

The payment (10000) was done on one week ago.in paytm it showing as successful. But still now i didn't get the money in my bank account. I spoke to paytm customer services. They told the money was not transferred to the bank. Then i asked about the refund. They said yes but still now they didn't credited the amount. May be there are not in a position to return back the amount. Every time they are neglecting and postponing the time. Please...
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R
rahul@321654987
from Delhi, Delhi
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not taking cash back after using promo code

Address:New Delhi, Delhi, 110062
Website:paytm

Hi mam/sir,

I am writing this mail regarding cashback. So problem is i pay my electricity bill through paytm by using promo code which is (Firstpay) and it is applied but i dont get any cashback from your side to my paytm wallet. I also attach some attachments please see and solve my query asap.

Thanks
Rahul bist...
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Website:paytm

Hi,
The options to reach out to paytm care thru phones are blocked out.
The following amounts do not show in my wallet and neither have been paid out
24/02/2018 paytm noida in 160.00 dr
24/02/2018 paytm WWW.PAYTM.IN 1030.00 dr
Besides 1140 credited to paytm wallet on 8th feb 2018 rs 1140/- at 9.44 pm
Wallet transaction #[protected].
The other 2 transactions 160 & 1030 is a debit on my...
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Z
zahiradsouza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paytm going back on their word after confirming cashback in writing. proof of commitment attached.

Address:Mumbai City, Maharashtra, 400050

Request your kind intervention in the matter of

"paytm going back on their word after confirming cashback in writing."
(Image of proof of commitment attached)

Since i have all commitments from paytm in writing (Pic attached), i believe paytm is wrong in denying me the cashback when they have clearly stated "as a goodwill gesture, we would be adding a cashback of inr 8000 to your paytm wallet, in line...
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Address:New Delhi, Delhi, 110016
Website:www.paytm.com

Sir,
I added rupees 1000 to my wallet through upi. But money was not added to my paytm wallet although transaction is shown to be successful.
Te customer care executives are not listening to it and after waiting for 30 minutes with call on hold one person received the call and again he transferred the call to other guy and since then again no response no one is ready to accept the call.
Transaction id[protected]....
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R
rijinramesh8
from Ferokh, Kerala
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can't transfer the paytm wallet money to bank account

Address:Kannur, Kerala, 670642
Website:m.p-y.tm

I already linked paytm kyc with my aadhar and i got a debit card from paytm..
But i cant transfer the wallet money to my bank account or paytm savings account.., when i try, it shows link your aadhar with kyc paytm, when i click next it shows, you successfully linked your aadhar with paytm kyc, but i can't trasnfer the money to bank account...
Please help with it
Rijin remesh
[protected]Paytm id and contact...
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R
regicide
from Ahmedabad, Gujarat
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complaint against kyc verification not getting done

Address:400065
Website:paytm.com

I am having trouble while transferring my money to a bank account, its showing verification of kyc pending which i already did but it's not getting verified
I have an immediate request for transfer of money which is not getting done just because of verification pending
I tried reaching paytm customer executive but didnt got any help from there, actually i was not even able to connect with customer executive.

I...
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P
Preetam Jaiswal
from Kolkata, West Bengal
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wallet not top up but money deducted from bank account

Address:231001

I was adding money to paytm wallet due to slowork net speed of jio the transaction failed. I did it for three times all failed. Amount of first and last transaction refunded but the second transaction amount not refunded. I have also contacted my bank but they said that it's paytm responsibility. Paytm saying that it's banks responsibility.
Hoping the problem to be resolved....
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B
Babita mathur
from Noida, Uttar Pradesh
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money transfer from paytm to account

Dear sir/madam,
In 14th march 2018 i was sent money from paytm to account rs. 4500, there are showing details success transaction, but money not recieved in my bank account till now, my paytm registered number [protected]. Before some days same issue 400 rupees not came in my paytm wallet balance.
So please look into the metter and prompt getting me response.
Till now not recieved payment of rs. 4500 from paytm to bank.br...
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B
Banti Jat
from Jodhpur, Rajasthan
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paytm payment bank and aadhaar verification and kyc related

Address:Sikar, Rajasthan, 332001

Sir my paytm payment bank not opening and passbook, add money etc. Main aadhaar verification failed bata raha hain and paytm app se kyc nahi ho pa rahi hain aur bahar kyc center se ye bata raha hain ki "your number already link to your aadhaar number" so main paytm app se koi bhi transection nahi kar pa raha hoon. Please resolved it immediately. Thank you...
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A
Amyyyy
from Gurgaon, Haryana
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incomplete transaction from paytm to my bank account

Address:Jhajjar, Haryana

I transferred 5000rs. To my bank account from paytm on 13th march 2018. But it's not been shown in my account balance. They are not replying to my complaints also. Paytm app is showing it in their passbook as success of the transaction. I called upon to the bank they said that they can't do anything in this matter. U have to talk to paytm only. But they are not replying to my emails. Please have a look in this matter as soon as possible...
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faizbls
from Gurgaon, Haryana
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merchant account activation

Address:Indore, Madhya Pradesh, 452010
Website:business.paytm.com

Hi,
This is mohammed faiz, mob no-[protected]. My qr code is blocked and
Account also blocked from getting payment. I want you to activate my
Merchant account please. I am facing lots of problem and
Difficulties. I provided all documents by email on payments helpdesk on 23rd feb 2018 till now my account is not activated. They told me with in 4days your account will be activated but still its not activated. I call...
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A
Ajaybaby12
from Bengaluru, Karnataka
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the company is not redressing the wrong product

Address:Pathankot, Punjab, 145001
Website:Paytm.com

Dear Sir,
i am order mmory card this myOrder No. [protected] 25 February 2018 5:55 pm byt sir send the wrong prodcut i am return the product but couier return request has been rejected, Courier talk to the company that the company is not receiving the product.i am 10 days to compliant online but ignore my compliant, Regarding your query with Paytm Care (Reference No.:[protected] ticket 5513685. Please inquire the company and my refuned...
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S
from New Delhi, Delhi
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refund of a failed recharge

I had recharged my Idea number for Rs.398 on Feb 14th, 2018 through Idea Web portal. The payment was made through Paytm Mobile Solutions. The transaction status on my debit account shows as success but recharge was not done. On contacting Idea, they said that they have not received any amount and thus, no recharge was processed.

Since then, I have not received my refund for that recharge from PayTm.
Kindly help me to...
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