PayTM Mobile Solutions Complaints & Reviews

Hi
We are really sorry that your Recharge of Airtel Mobile [protected] for Rs.152 failed.
Your money(Rs.152) has been refunded and is now available in Paytm Wallet for immediate reuse.
Please note that it might take upto 7 days to process this request during which you might receive some emails from Paytm.com
Lekin Refund Nahi Hua.
ab main kya kru

Hi team,
I had booked a bus ticket for date of journey as FEB 11th on[protected]. My booking time was around 1PM approx and the order id is [protected]. But while processing my request PAYTM services reset the date to the current date[protected] and my cash was debited. I raised a complaint in PAYTM for refund. Spoke to PAYTM customer representative named RAVI also escalation team point of contact person RIYAZ spoke to me and justifying that, if error in their system for date reset means only consumer must bare the cost. Kindly help the consumers who are being cheated by these services.

This complaint was raised in https://consumerhelpline.gov.in on the same date of issue. As there is no progress from them, just checked this alternative consumer complaint portal. Kindly do the needful.

Regards,
Venkadesh C

I have received my order on 3rd of March. And the cashback is supposed to be in my account after the return period is over i.e 7 days after delivery. But even after 16 days there is no cashback given to me. My order id :[protected]. And I have called their customer care like 4 times and made many complaints on their help and support but no reply.

I have booked a ticket on[protected] and using my sbi debit card the payment gateway was paytmag...but the booking was failed and amount was debited in my account...but now refund status is refunded but there is no credited in my accoun...Details are given below
Transaction id : [protected]
Refund id:[protected]
Refunded date :[protected]

Mane recharge keya mare recharge filed ho gai par mare bank se balce 398 rs cut ho gai par mare refund bapis nhi keya gai mare order no :[protected]o total :rs 448
17 mar '18 11:58 pm mare paytm wallet main 50 rs tha bo bapis aye gai par jo bank se 398 rs balance cut hua bo mujhe abi tak bapis nhi keya gai please back my refund. Paytm se phale be complainant ki thi par mare, please sir immdaittliy mare refund bapis ki jaye.

Hello sir,
As i'm contacting so many times with paytm customer care but they are always not supporting properly.

My issue is - i'm unable to login paytm app in my mobile.
After login always getting below msg in paytm app -
"oooops... Something is wrong here. If this issue persists, please raise a query at paytm/care. Thank you for your patience."
I'm also submitted my request on paytm care but still my issue not resolved.
In this regards i'm able to login my account in website but not in mobile.
So that requesting to you kindly resolve my issue as soon so that i can use your services.

My contact no. [protected]
Please find attached picture for reference.

Thanking you...

Regards,
Himanshu

On 15 march 2018 i returned 3486 rupees to bmy sbi bank account through paytm it's been 3 4 days money hasnt credited in my bank account yet..for a middle class person its a huge amount..please i request paytm to slove this issue as soon as possible or i wll take step ahead.

Dear sir/madam, i have two paytm acct linked with my two different mob no. One of which get done kyc with aadhar card. The other paytm acct kyc is not being done as aadhar is already linked with former paytm acct and due to this i am not able to use my second paytm acct balance (Rs 8900). To get done kyc of my second paytm acct i talked to paytm customer care and requested to delete the former paytm acct and put the request through registered email. Since last 4-5 days i talked to customer care several time and no action is taken in this regard. The call to paytm customer care is high costly and i wasted my 100 rupees on the calls. I request you to take necessary action to resole the issue to avoid the problem being faced by the me. Thank you

Paytm you have pathetic services.. I has ordered products 10 days ago and they sent a wrong item (4 wrong items).. And since then i have been trying to return it... But they keep cancelling it.. Nobody is picking the products from home and the vendor is not answering my phone. I have called customer care so many times amd they said they will escalate but there is no response 😡😡😡
Refrence number 56720714

Sir my name is vikas dimri i have done a transaction on 9th march 2018 through payym to my bank account money got debited from my paytm account and i have complained about it in paytm cc they are saying contact to bank, bank is saying contact to paytm i am also attaching screenshot of transaction plz look after this matter as soon as possible i need that money very urgently

Dear sir,
I have a paytm account registered with [protected] number. I have ordered a slipper cost rs. 189 from same account whose order number is [protected] on 4th march. I have successfully cancelled that order but now they are not refunding my account.
Details are below:-

Mob:- [protected]
Email:- [protected]@gmail.com

Please help me on same to get my refund.

Sir i transferd dated on 13/03/2018 time 4:46pm rs 200
Wallet txn id:[protected]
Payment is not show in my account
I am using your app from a very long time, it has been 1 year, an i haven't faced any issues like this. I hope, that i will get my problem resolved soon.

Not show back in my patm account
I request problem solved and inform me

I have registered my kyc on [protected] which is my office number and want to change the kyc number to [protected] which is my personal number.
In [protected] account, i had 5000 rs wallet amount and few gold purchases which are vanished after converting the kyc registered number to [protected] which was suggested by kyc center.
Now i am struggling for my 5k bucks and my e-gold too.
They dnt have any customer care representative to resolve the query on priority basis.
Plss help

Hi
I initiated for my kyc verification and when i call the center which is shown in my paytm app in kyc nearby, they denied to come and verify. I have office so how can i go for this kind of verification. I[censored] did it mandatory then you should provide the facility at my address.
Kindly look into the matter and resolve my prole at earliest as i am unable to use my paytm wallet

Regards
Sumit
[protected]

Dear sir/madam,
In 17th march 2018 i was sent money from paytm to account rs. 5000, there are showing details success transaction, but money not recieved in other receiver account till now, my paytm registered number [protected].

So please look into the matter and prompt getting me response.
Mr. Ajay singh / ajeet singh
[protected], [protected]

I have ordered ad-net usb to lan converter from paytm (Order number : [protected]) but i have received techon usb to lan converter. Paytm is not responding to calls or messages. So i have chosen to put a complaint on indian consumer complaint form. I need a full refund or replacement of product. Please do not encourage this type of fraud companies into market.

Date of receiving product : 17/3/2018

I have purchased a samsung s9 plus from paytm for rs -64900 on 15th march. It promised to give a cashback of 6000 withing 24 hours but i didn't get it till now. I am trying to reach paytm daily but it is not replying. I have tried calling coustomer care several times, waited for 10-15 minutes but there no human voice. Now i am confused what to do as my 6000 cashback is still lingering in air.

Dear sir,
I make payment for my electricity bill on 08.03.2018 through paytm. But till now it was not accounted in my electricity account. I have paste the mail receive from paytm. And also my eb account screen shot. Please help me in this issue.

Mail receive from paytm :

Paytm care
Mar 13 (4 days ago)
To me
Hello sashi,

This is with reference to your query regarding electricity bill payment of rs.560 initiated using paytm.

Your bill payment against the order [protected] has been successfully processed with the operator reference number 990e835022aa11e8b5966dad2530e8e1990. We suggest you to get in touch with the operator with the below mentioned details:

1. Operator reference number: 990e835022aa11e8b5966dad2530e8e1990
2. Amount: rs.560
3. Date & time of transaction: 08/03/2018 at 02:01 pm

In case operator denies, kindly bring the written communication via mail to assist you better.

Regards,
Paytm care

Ref:_00d28dppr._5000k16j0ba:ref

Dear sir

I purchased a lenovo laptop from paytm (Vide order no.[protected]) on 22/10/2017 at the time of purchase paytm provide me accidental damage protection warranty. But someday back i try to avail adp, lenovo denied to provide me the same. When i approach to paytm they answering me after one month of my complaint the warranty activated after redemption. But at the time of purchase nobody inform regarding this redemption process. Even not mentioned on invoice provided by paytm.
I need your help for justice. (Invoice attached)
With regards,
Narinder vij

The payment (10000) was done on one week ago.in paytm it showing as successful. But still now i didn't get the money in my bank account. I spoke to paytm customer services. They told the money was not transferred to the bank. Then i asked about the refund. They said yes but still now they didn't credited the amount. May be there are not in a position to return back the amount. Every time they are neglecting and postponing the time. Please resolve the issue.

Thank you.