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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 218

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N
naikbhavin
from Surat, Gujarat
Mar 7, 2018
Resolved
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Resolved

Address: Navsari, Gujarat

I had placed an order [protected] for himalaya sparkling white toothpaste. On the description page qty was mentioned as 500gms. But physically i received only 160gms. When I raised a query and requested to supply lacking qty, I did not get proper response and Paytm raised a return request. This is very strange. They should have dispatched lacking qty but did not do. I am not happy with such response. I want remaining qty. which was not supplied.
+1 photos
Mar 17, 2018
Complaint marked as Resolved 
I thank PAYTM for listening to my complaint and refunding the amount I paid for the order. Money refunded to my PAYTM wallet. Thank you.
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    A
    Ajaybaby12
    from Bengaluru, Karnataka
    Mar 7, 2018
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    Address: Pathankot, Punjab, 145001
    Website: Www.paytm.com

    Dear Sir mane memory card kai order deya tha par dalvery main kush or he send kar deya gai hai my order no [protected] ja or order mane 25.2.18 ko deya tha pr 07.03.2018 ko recevied keya please chage my products. Mujhe mare memory cadr send keya jahe .return of my Refund .please send the immdaitliy . Send the produt fida tradding Pvt Ltd. Please cange my order
    +3 photos
    Mar 07, 2018
    Updated by Ajaybaby12
    Please immdaitily action and send my memory card order
    Mar 08, 2018
    Updated by Ajaybaby12
    Dear Sir
    Mane 25=02=2018, time 17:55 Pm par order keya tha order no. [protected] memory card kai order keya tha par mujhe jo order recevide hua hai bo kush or hai app ne wrong delivery ki hai or mare Paytm mall main nai to return option ay rhe nai he cancel kai . Please return the products and send my products, Ja Products ja Prodcut FADA TRADING PVT LTD COMPANY SE AYE HAI PLEASE SEND THE MY PRODUCTS
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      S
      singhnitin
      from Bengaluru, Karnataka
      Mar 7, 2018
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      Address: Meerut, Uttar Pradesh, 250001

      Onn 28th Feb at 21:30 hours, I have received a message from Paytm that "As Per RBI guidelines, you can do free money Transfer from your Paytm wallet to bank a/c till 28.02.18 visit http://m.p.tm/rbic to know more" message came from transactional ID "VKPAYTMB"
      my concern are - First of all if this was a regulatory message from RBI then why did Paytm blast this message to their customer's on the last day.

      second concern is:- believing on the message I transferred Rs 14800 partly 5000 +5000+ 4800 into my saving account but for every transaction I was charged 3% as Fee, means Paytm charging Rs 3 per Rs 100 transaction to your bank account. However same kind of message was blasted by "JIO Money" and I transferred Rs 2000 into my saving account from "JIO Money" without paying a single penny as a fee.
      I called to Paytm call centre and ask the relevance of this message, that lady had no idea and on my request she logged a complaint on 1st Mar-18 but till now everything seems in vain. I have still to hear from PAYTM people.
      Requesting RBI to look in this matter and help in refunding my amount deducted in the form of fee by Paytm.
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        A
        Animated world
        from Kichha, Uttarakhand
        Mar 7, 2018
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        I harsh vardhan singh by mistake send money of 5000 rs from my paytm wallet to other's bank account [protected]. I'm not able to talk with paytm support agent. Pls help me and get my money back. Pls stop the transaction of that particular account no one has a right to use others money. I would try to communicate with bank. This account number is belong from bank of baroda gosainganj branch faizabad UP. Pls pls help me paytm I'm helpless.
        +1 photos
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          G
          gul Khandalwal
          from Noida, Uttar Pradesh
          Mar 7, 2018
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          Address: Mohali, Punjab, 122016

          I was trying to order a pizza from domino's. I was trying to pay using paytm my money got deducted from the account but order not placed. And i didn't received any refund.

          Below is the mail received from paytm.
          "hi there!

          Your bank just confirmed a successful payment of rs.407.98 on paytm against order id lpt[protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

          Thanks,
          Paytm team
          "
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            S
            shekhar singh12387
            from Mumbai, Maharashtra
            Mar 7, 2018
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            Address: Thane, Maharashtra, 401105

            Dear sir
            I have requested paytm to revert the amount sent wrongly to [[protected]].
            And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
            Paytm need to respond and got t my money back.
            I am disappointed as i got no reply yet. It's an issue to be dealt early.

            Transaction details: which need to be cancelled and amount to be reverted.

            To : abbas zaffar
            Mobile number: [[protected]] (No one picks the call but declines my request in paytm for getting cash back)

            Paytm wallet txn id : [[protected]]
            Amount to be paid back: ₹4000
            .
            Mar 07, 2018
            Updated by shekhar singh12387
            Sir please resolve my issue as fast as you can!!!
            I am cancelled a ticket on dated 25/02/18. still not yet credit in my account.
            Transaction ID- [protected]
            Cancellation ID- [protected].
            I screw you paytm people I struck 2000 rupees in wallets give solution soon other wise I screw you all
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              P
              Pardhasaradhi6
              from Hyderabad, Telangana
              Mar 7, 2018
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              Address: 500062
              Website: www.paytmbank.com

              Sir,
              I have done a transaction of Rs 3800/- on 4th march by UPI transfer to my paytm payments bank account!, I have received a message saying that 3800 successfully received, UPI Transfer id[protected].But the same amount is not getting reflected in my paytm payments banks account. I have approached help and support many times but they are raising the complaint and closing it saing the transaction is succesfull and you check your passbook.Yes it is showing in the passbook that I have received money but it is not reflecting in my paytm paymnets bank account! I will attach the screenshots with which yu can get the clarity! I am filing a complaint here and also I will submit an FIR in near by police station on paytm as they have done fraud to me and I need an explanation! I am urgent in need of money as paytm is reliable but it has gone and I should pay my emi amount which the date has gone and my cheque has bounced who is responsible .I need the explanation and also my money back.Thank you
              +2 photos
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                K
                Kr Rajesh
                from Chandigarh, Chandigarh
                Mar 7, 2018
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                Address: Ludhiana, Punjab, 141003
                Website: PAYTM

                I have paid electricity bill from pspcl no.[protected] through paytm online site on 5.3.2018 through credit card amount of bill rs.900 deducted from my account but bill is still showing pending on 7.3.2018. I have complaint about it to the paytm but nothing is heard after 48 hours of transaction. I have also complaint about the transaction on telephone.
                Mar 02, 2018
                jitu don's response
                Sir mera paytm number [protected] hai jisse mene 28 February 2018 KO 20000 or 1 March 2018 KO 20000 ka payment QR code se scene Kiya tha jo Abhi tk mere account me nhi to Aap se requests h ki Aap Meri help kre
                I was having 8950 in my paytm wallet. I have done kyc today. Then also it was showing kyc not done. Then they told me to uninstall the app and download again. After download i forgot my password and create a new password but the balance is gone. Please help me how much more detail u want i explain all in simple language
                Sir mera paytm number [protected] hai jisse mene 28 February 2018 KO 20000 or 1 March 2018 KO 20000 ka payment QR code se scene Kiya tha jo Abhi tk mere account me nhi to Aap se requests h ki Aap Meri help kre
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                  S
                  Sravani Medikonda
                  from Hyderabad, Telangana
                  Mar 7, 2018
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                  Address: Hyderabad, Andhra Pradesh

                  I didn't purchase any product through paytm... But, money was deducted from my paytm wallet... Without any intimation.. Rectify these kind of issues...
                  That time i didn't carry my wallet... And i had a cup of t... Wn i was trying to pay the bill that time i realised... My paytm account has no money.. The money was deducted... It's a very embarrassing...

                  And i want to know the reason.. And i want my money back..
                  Money refund to SBI card but money not reflect in card and Paytm wallet

                  deduction money from my paytm - Comment #3030487 - Image #0
                  Paytm transaction id is [protected].
                  Amount was to be refunded by club factory via your services within 10 days of application of refund. Can I know the status?
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                    S
                    salua200
                    from Ranaghat, West Bengal
                    Mar 7, 2018
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                    Address: North 24 Parganas, West Bengal, 700136

                    I have transferred 500rs to my friend phone [protected] but it is not got to him but paytam is showing paid for orderto: dipaktransaction id [protected]-03-06 02:14:38 pmtnx id] plz do something about it. The is please transferred the 500rs to my friend account. I have waited for many hours. Plz sir send my money to my friend account or please refund the money to my wallet or account. Please give me a reply fast or messages me about this issue. My number is [protected].
                    My adhar number used by wrong way. Please remove my aadhar number in paytm payment bank

                    I'm not satisfied. Beacaus my aadhar number's wrong used
                    Please remove

                    My aadhar number[protected]

                    not transferred - Comment #3030393 - Image #0
                    My merchant id [protected] but my id is inactivated due to QR code scanned by me without prior intimation or warning.. it was happend due to errorless monthly income calculation . Pls do needful.

                    not transferred - Comment #3030457 - Image #0
                    I had purchased a vacuum cleaner through paytm on 28.2.2018.Order no is [protected]. The cash back has not yet been credited in my account..Please credit the same.
                    I have placed an order of a recharge of ₹25 and applied a promocode of RECHARGE100 on paytm mall on 25 feb 2018 from mob no.[protected] to mob no.[protected]. Today its 2march but still i not recieved my full Cashback.
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                      A
                      Anan Kumar
                      from Hyderabad, Telangana
                      Mar 7, 2018
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                      Address: Hyderabad, Andhra Pradesh, 7631
                      Website: Online

                      Hi i'm pawan kamar,

                      I has done a transaction of 2700 to my sbi bank but the money was not credited to my sbi bank account. Paytm account balance is cut. Initially he sent 100 transaction successful but when he done another transaction of 2700 money was deducted but not credited to my sbi bank account.

                      Please help

                      Email :[protected]@gmail.com

                      Phone :[protected]

                      Tanstions id m63431
                      2 recharges failed but, got refund for only one. Mobile number [protected]. From Idea website paytm payment option chosen. To raise ticket, failed transaction not shown in paytm website.

                      paytm money transfer to sbi problem - Comment #3030388 - Image #0
                      Transaction sucess but not deposit account my

                      Transaction id [protected]

                      paytm money transfer to sbi problem - Comment #3030437 - Image #0
                      paytm money transfer to sbi problem - Comment #3030437 - Image #1
                      I submitted my adhar no. To kyc after submitting my balance become zero

                      paytm money transfer to sbi problem - Comment #3030439 - Image #0
                      paytm money transfer to sbi problem - Comment #3030439 - Image #1
                      I have recharge from paytm to mobile but amt deducted and recharge not and no reverse till date in my paytm on DTD 24.02.2018 but recharge not done in [protected]

                      paytm money transfer to sbi problem - Comment #3030441 - Image #0
                      Please back my money into my bank account

                      paytm money transfer to sbi problem - Comment #3030459 - Image #0
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                        M
                        murali5115
                        from Bengaluru, Karnataka
                        Mar 7, 2018
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                        Hello sir/madam,

                        On 1st jan 2018 i have done one transaction to some incorrect account number of pmc bank. I have raise a complaint to pmc bank and bank guys hold the funds and later they tried to revert the same using the same upi (Paytm bhim) transaction and the transaction was declined by upi itseems. So please look into this issue.

                        Amount was : 10153rs.
                        Upi reference :[protected]

                        Call me on my mobile for further updates/clarifications : [protected]

                        Regards,
                        Murali. G
                        I am trying to contact on helpline number but no one is reaponding.My Bank Account is not Credited The Amount I transferred From Paytm Wallet.
                        And No Response From them.
                        It is much frustrating for me.

                        paytm upi transaction - Comment #3030445 - Image #0
                        Wallet money not save in transection 5000 plz add my wallet urjunt.5000 my card debit and not my paytm wallet add plz fast reversal in fast pls..

                        paytm upi transaction - Comment #3030478 - Image #0
                        paytm upi transaction - Comment #3030478 - Image #1
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                          J
                          jaiswal3215
                          from Patiala, Punjab
                          Mar 7, 2018
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                          Address: 160062

                          Dear sir, my self ajay kumar from chandigarh i deposit the bsnl bill by paytm on dated 22 january 2018. Firt we receveid the message payment transfer successfully bu after three days we receveid the message of transaction failed so i try lots of time on paytm tollfree number but paytm toll free number is allways busy vide detail is given below

                          Order no: [protected]
                          Payment amount-3013/-

                          So kindly return the payment i shall be thankful to you
                          +1 photos
                          Paytm saving account not transfer 800 rs icici bank transaction id-M140807
                          Imps reference no[protected]

                          complaint against payment not return paytm - Comment #3030404 - Image #0
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                            A
                            Anan Kumar
                            from Hyderabad, Telangana
                            Mar 7, 2018
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                            Address: Hyderabad, Andhra Pradesh, 7631
                            Website: Online

                            Hi i'm pawan kamar,
                            I has done a transaction of 2700 to my paytm money bank from sbi account

                            But the money was not credited to my sbi bank account. Initially he sent 100 transaction successful but when he done another transaction of 2700 money was deducted but not credited to my paytm bank account.
                            Please help
                            Email:[protected]@gmail.com
                            Phone :[protected]
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                              M
                              mktnagaland
                              from Duliagaon, Assam
                              Mar 7, 2018
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                              Address: 79712
                              Website: www.irctc.co.in

                              Sir, on 05/03/2018 i have booked train ticket through irctc.co.in site. Payment gateway accept the amount bur ticket not booked. Hence i rebook tickets. I paid twice for one time booking. Still i am waiting my amount credited in my bank account from your side.
                              Booking reference is here below for your needful action please.
                              Transaction date descriptions amount

                              05 mar 18 inb/[protected]/paytm mobile solutions pvt 6231.80
                              05 mar 18 inb/[protected]/paytm mobile solutions pvt 6231.80

                              From my axis bank a/c - [protected]
                              Kindly reply in my mail - [protected]@gmail.com
                              +2 photos
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                                C
                                Chandan2724
                                from Lucknow, Uttar Pradesh
                                Mar 7, 2018
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                                Address: 208007
                                Website: www.paytm.com

                                I am buy a ac at 27feb and a stabilizer at 28 feb first they all are making issue for stabilizer but when i step back and forgot all non-sense not they all harass me regarding air conditioner now they don't commit delivery of ac plz help me i will pay 40, 000 for ac but not delivered to me plz help. They all means paytm and courier partner gati they don't commit the actual date of delivery...

                                They all harass me for ac and stabilizer jus say we are mention feedback we will resolved as soon i have all prove like screenshot and call recording they sad do what you want plz solve my query i am so scared for my money..
                                +2 photos
                                Mar 07, 2018
                                Updated by Chandan2724
                                Not I want my Ac at my doorstep any a combination amount for harassment bad behaviour and delay
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                                  Sourav Singhal
                                  from Vidisha, Madhya Pradesh
                                  Mar 7, 2018
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                                  Address: Morena, Madhya Pradesh, 476001
                                  Website: Paytm

                                  Maine kuch paise transfer kie the kisi other ke accont mein but vo av tk use received nhi hue h 8 din ho gae what a means yr wht a service pls this transfer is will successful till today other wise pls refund my money urgent mein bahut use krta hu vese to paytm ko but agar is trah se problm aayegi to m use krna band kr dunga parshan ho gya enough then
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                                    Bhavesh Aggarwal
                                    from Kandla, Gujarat
                                    Mar 6, 2018
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                                    I want to know about why chocolate not deliver in rohini sector 3 delhi-110085. I am love chocolate. Every time u give me chocolate i have it without any circumstances. Chocolate is one which remove stress easily. Chocolate is best. Without chocolate my head starts paining.
                                    I am a board examinee.
                                    Give speedy reply to me.
                                    Hope you hear as far as possible
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                                      J
                                      jins charly
                                      from Delhi, Delhi
                                      Mar 6, 2018
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                                      Address: 562149

                                      I'm done one mobile recharge from Paytm on Saturday (03/03/2018).
                                      I'm purchased on the recharge amount 398/- but it's credited only 249 . The 398/- debited from my account.
                                      I'm try to contact with Paytm but they are not responding properly.

                                      Reference:-
                                      Order number:- [protected]
                                      March 03 2018 at 05.32 pm

                                      Please do the needful
                                      +2 photos
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                                        rajaraman2017
                                        from Chennai, Tamil Nadu
                                        Mar 6, 2018
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                                        Address: Chennai, Tamil Nadu, 600042

                                        I recharged my broadband bill today through PAY TM mobile wallet. Without any notice to me, Pay TM added a Reliance home burglary insurance product and deducted Rs 15 along with the bill. I never asked for any insurance, and the app did not indicate that anything unwanted is added to my bill. There was no way to contact Pay TM and make them revert the extra charges. I want to cancel the unauthorized billing and my money refunded with an apology.
                                        My Pay TM account number is : 879406
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