PayTM Mobile Solutions Complaints & Reviews

My account no [protected], where my wallet balance and fastag account is missing. I am operating this account from past 2 years. History also not available.
I have rise query from past week with [protected]@paytm.com but i have not receive proper response. Even i tried to reach over call only computer generated options available. No were provision to speak customer care. It is very very tough to reach paytm service.

I had booked a flight ticket. The travel insurance box is checked by default and i have not observed it and rs 250 was deducted for the same. On calling paytm they refused to cancel it. The response is that their app is configured to cheat a customer and forcibly sell insurance. The customer must be given the option of deciding if he wants insurance or not. At this rate they can configure their app to sell anything and tell the customer that he ought to be careful. Under the irda regulations it is prohibited to sell forcibly. Their website does not provide a redress mechanism nor is there any email to register a complaint. I need to cancel my travel insurance and get a refund

Hello, my self priyanka using paytm wallet for recharge i recharged for 199 on 2nd mar but didn't got balance and again i did after some time, didn't got too. As on mar'5 th i recharged for same 199 i got but amount was deducted three times from my account..
As i use paytm cash for my safe security it also makes double entry or fraud entry please check and verify as soon as possible...

I purchased a 128gb sd card online from paytm. I have received the order and found the product not working. But I cant return it coz, the order doesn't show its been delivred on the app, I need to return the product within 7 days else I can't get the amount back. I have included the ss of order number, delivered sts from courier. Please help, Customer care doesn't pic up phone.

Balaji M
Mobile No: [protected]
Email id: [protected]@gmail.com

I had placed an order [protected] for himalaya sparkling white toothpaste. On the description page qty was mentioned as 500gms. But physically i received only 160gms. When I raised a query and requested to supply lacking qty, I did not get proper response and Paytm raised a return request. This is very strange. They should have dispatched lacking qty but did not do. I am not happy with such response. I want remaining qty. which was not supplied.

Dear Sir mane memory card kai order deya tha par dalvery main kush or he send kar deya gai hai my order no [protected] ja or order mane 25.2.18 ko deya tha pr 07.03.2018 ko recevied keya please chage my products. Mujhe mare memory cadr send keya jahe .return of my Refund .please send the immdaitliy . Send the produt fida tradding Pvt Ltd. Please cange my order

Onn 28th Feb at 21:30 hours, I have received a message from Paytm that "As Per RBI guidelines, you can do free money Transfer from your Paytm wallet to bank a/c till 28.02.18 visit http://m.p.tm/rbic to know more" message came from transactional ID "VKPAYTMB"
my concern are - First of all if this was a regulatory message from RBI then why did Paytm blast this message to their customer's on the last day.

second concern is:- believing on the message I transferred Rs 14800 partly 5000 +5000+ 4800 into my saving account but for every transaction I was charged 3% as Fee, means Paytm charging Rs 3 per Rs 100 transaction to your bank account. However same kind of message was blasted by "JIO Money" and I transferred Rs 2000 into my saving account from "JIO Money" without paying a single penny as a fee.
I called to Paytm call centre and ask the relevance of this message, that lady had no idea and on my request she logged a complaint on 1st Mar-18 but till now everything seems in vain. I have still to hear from PAYTM people.
Requesting RBI to look in this matter and help in refunding my amount deducted in the form of fee by Paytm.

I harsh vardhan singh by mistake send money of 5000 rs from my paytm wallet to other's bank account [protected]. I'm not able to talk with paytm support agent. Pls help me and get my money back. Pls stop the transaction of that particular account no one has a right to use others money. I would try to communicate with bank. This account number is belong from bank of baroda gosainganj branch faizabad UP. Pls pls help me paytm I'm helpless.

I was trying to order a pizza from domino's. I was trying to pay using paytm my money got deducted from the account but order not placed. And i didn't received any refund.

Below is the mail received from paytm.
"hi there!

Your bank just confirmed a successful payment of rs.407.98 on paytm against order id lpt[protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Thanks,
Paytm team
"

Dear sir
I have requested paytm to revert the amount sent wrongly to [[protected]].
And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
Paytm need to respond and got t my money back.
I am disappointed as i got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.

To : abbas zaffar
Mobile number: [[protected]] (No one picks the call but declines my request in paytm for getting cash back)

Paytm wallet txn id : [[protected]]
Amount to be paid back: ₹4000
.

Sir,
I have done a transaction of Rs 3800/- on 4th march by UPI transfer to my paytm payments bank account!, I have received a message saying that 3800 successfully received, UPI Transfer id[protected].But the same amount is not getting reflected in my paytm payments banks account. I have approached help and support many times but they are raising the complaint and closing it saing the transaction is succesfull and you check your passbook.Yes it is showing in the passbook that I have received money but it is not reflecting in my paytm paymnets bank account! I will attach the screenshots with which yu can get the clarity! I am filing a complaint here and also I will submit an FIR in near by police station on paytm as they have done fraud to me and I need an explanation! I am urgent in need of money as paytm is reliable but it has gone and I should pay my emi amount which the date has gone and my cheque has bounced who is responsible .I need the explanation and also my money back.Thank you

I have paid electricity bill from pspcl no.[protected] through paytm online site on 5.3.2018 through credit card amount of bill rs.900 deducted from my account but bill is still showing pending on 7.3.2018. I have complaint about it to the paytm but nothing is heard after 48 hours of transaction. I have also complaint about the transaction on telephone.

I didn't purchase any product through paytm... But, money was deducted from my paytm wallet... Without any intimation.. Rectify these kind of issues...
That time i didn't carry my wallet... And i had a cup of t... Wn i was trying to pay the bill that time i realised... My paytm account has no money.. The money was deducted... It's a very embarrassing...

And i want to know the reason.. And i want my money back..

I have transferred 500rs to my friend phone [protected] but it is not got to him but paytam is showing paid for orderto: dipaktransaction id [protected]-03-06 02:14:38 pmtnx id] plz do something about it. The is please transferred the 500rs to my friend account. I have waited for many hours. Plz sir send my money to my friend account or please refund the money to my wallet or account. Please give me a reply fast or messages me about this issue. My number is [protected].

Hi i'm pawan kamar,

I has done a transaction of 2700 to my sbi bank but the money was not credited to my sbi bank account. Paytm account balance is cut. Initially he sent 100 transaction successful but when he done another transaction of 2700 money was deducted but not credited to my sbi bank account.

Please help

Email :[protected]@gmail.com

Phone :[protected]

Tanstions id m63431

Hello sir/madam,

On 1st jan 2018 i have done one transaction to some incorrect account number of pmc bank. I have raise a complaint to pmc bank and bank guys hold the funds and later they tried to revert the same using the same upi (Paytm bhim) transaction and the transaction was declined by upi itseems. So please look into this issue.

Amount was : 10153rs.
Upi reference :[protected]

Call me on my mobile for further updates/clarifications : [protected]

Regards,
Murali. G

Dear sir, my self ajay kumar from chandigarh i deposit the bsnl bill by paytm on dated 22 january 2018. Firt we receveid the message payment transfer successfully bu after three days we receveid the message of transaction failed so i try lots of time on paytm tollfree number but paytm toll free number is allways busy vide detail is given below

Order no: [protected]
Payment amount-3013/-

So kindly return the payment i shall be thankful to you

Hi i'm pawan kamar,
I has done a transaction of 2700 to my paytm money bank from sbi account

But the money was not credited to my sbi bank account. Initially he sent 100 transaction successful but when he done another transaction of 2700 money was deducted but not credited to my paytm bank account.
Please help
Email:[protected]@gmail.com
Phone :[protected]

Sir, on 05/03/2018 i have booked train ticket through irctc.co.in site. Payment gateway accept the amount bur ticket not booked. Hence i rebook tickets. I paid twice for one time booking. Still i am waiting my amount credited in my bank account from your side.
Booking reference is here below for your needful action please.
Transaction date descriptions amount

05 mar 18 inb/[protected]/paytm mobile solutions pvt 6231.80
05 mar 18 inb/[protected]/paytm mobile solutions pvt 6231.80

From my axis bank a/c - [protected]
Kindly reply in my mail - [protected]@gmail.com

I am buy a ac at 27feb and a stabilizer at 28 feb first they all are making issue for stabilizer but when i step back and forgot all non-sense not they all harass me regarding air conditioner now they don't commit delivery of ac plz help me i will pay 40, 000 for ac but not delivered to me plz help. They all means paytm and courier partner gati they don't commit the actual date of delivery...

They all harass me for ac and stabilizer jus say we are mention feedback we will resolved as soon i have all prove like screenshot and call recording they sad do what you want plz solve my query i am so scared for my money..