PayTM Mobile Solutions Complaints & Reviews

Dear sir my paytm account is blocked. I don't know the reason why. I put a request to unblock it. Your team demanded adhar card and pan card and i sent it. After that your company deleted my complaint request from help and support. Why so.? Why your company is troubling customers. And u also doesn't have live customers support. I mailed but got no response. I was told to reset the password but that also didn't worked. Saying a technical error message. Please look into this matter and don't trouble your customer although your company is trustable in our country

Paytm mobile phone number - [protected]

Niraj kumar
Please call and solve the problem as soon as possible. Thank you.

Hello team,
Being a regular and happy customer of paytm, i book an order on paytm mall of grocery and other stuff and while proceeding for payment it shows me cash back of about 280 rupees (Your policy cash back will be credited after 24 hours or item shipped). Mine all items were delivered still i wont get any cash back so i called up customer care team and they said you haven't apply for promo code.
Then he said as we have to close this matter i will give cash back one item of yours about 146 rs i said i need time to think and i call customer care again in evening then they said we win't be able to give you cash back.
When i said i need to talk to your senior then he put the call on hold for about 40 minutes and then call disconnected.

This is simply not accepted from you guys.

I didn't received my cashback yet for my purchase of e gift card the amount of cash back was 825 rs this is not done... Immediately give me my cashback. It has been more than 24 hours now is this the way to deal with customer's will never again make a purchase with paytm again... How can uh do such a fraud its just a matter of 825 someday if i will make a bigger purchase uh will ruin my money back... I[censored]h don't immediately refund my cashback... I will file a case in consumer forum

Hi i m abdul. My complaint is about cashback which i still didn't get from hide&seek rs 30 cashback rs 15 i have try so many time but a single redeem code isn't working i have try 1 code each day but it is showing this offer can be used once but i still not redeem code i have try on other number also but it isn't working. My request is from paytm that i[censored] have given offer but u r still not giving is really wrong to us. So plz try to solve this problem
My paytm no - [protected]
Name - abdul rehman

Booked an earphone from paytm on 22 dec 2017 morning and also i made the payment of rs 691. As i was not interested in buying that i cancelled the order after few minutes now even after 3 days my amount has not been refunded and the customer care service is also too worse. They aren't giving me proper solutions and even any notifications about the refund.

I booked an earphone from paytm on 22 dec 2017 morning and also i made the payment of rs 691. As i was not interested in buying that i cancelled the order after few minutes now even after 3 days my amount has not been refunded and the customer care service is also too worse. They aren't giving me proper solutions and even any notifications about the refund.

This guy sold me an account but after paying miney he’s gone from call and whatsapp i[censored] wanna check i can share everything as detail info with u he asked for 3700 money and didn’t give me the account number is [protected] he’s in paytm as ‘batman’ name on it. What the hell was that. Attached screenshot of that first 2 transaction.

This is to inform you that on 18th october 2017 i have made recharge for my jio network from my uco bank account no.[protected] which is neither happen till now nor the amount of rs 399/- credited to my bank account.
Today is 19th december, 2 months already been passed.
I have given complain 5-6 times but yet to get response.
Kindly credit the amount i. E, rs 399/- to my uco bank account as early as possible

I am Paytm user...Now I am unable to login to my account..And I am entering the correct number and password...But also that is telling that I have to enter valid username or password...Or my account will be blocked...My friend transfer money to my Paytm account now I have urgency to use that money, but when I am calling to one of your customer care number it is telling that call us tomorrow we are under maintenance..this is to much u people are not attol worying about customers problem..We are loosing faith in PAYTM..

Dear sir, plz help me in this matter. On 8th oct'2017 six transactions are made on paytm from my account which was not done by me. Find the attached fir copy, sbicard statement copy & the grevenge letter to ambudaman. Also write to ombudsman of noida, ahmedabad, the cyber crime depth. Plz find out the person and recovery the money or give us the details so that we can trace out the culprit.

Hi
Its yogesh shahi
I ordered a lotto man vertigo shoes
But they delivered wrong shoe which is used and is something like i cant describe her
I complained about my issue to paytm but the did not respoonded positively and they were giving reference number related to my issue again n again
Till now i have 5 reference number but they dont give any solution to my issue
The refrence number are as follows
46115915
46389249
And many more
After this i called them to pick that item and replace it but they again not responded well after calling again n again finally the pick up the item today
But still my money is not refunded
So firsr i want that to get my money and chrge against makin me mentally harras

Sir/Madam,
This is srikanth a customer of paytm, I have purchased TIZUM Professional All-Metal Hi-Fi Headphones through Paytm few months back, recently i have encountered a problem with my headphones as one of the speaker is not working. So I kindly request you to replace the headphones as soon as possible.
Thank you.

Sir,
Order no. [protected] sparx women blue sport shoes
Ordered uk6 but delivered uk5.in shoes in one place size is mentioned uk6 and in other place uk5 where prise is mentioned.
As in this there is no policy for return, so we can not replace it once delivered as per their policy. Also the product was not packed in sparx box. It was a simple box having tag of paytm. As this mistake/fraud done by theseller, the same product must be replaced or amount must be returned.
Please help me to find my refund/return and stop to such type of the fraud.

Regards
Santosh gupta
Mob: [protected]

My paytm wallet consisted of rs2000. I made few transactions, but after a month my whole wallet balance came down to zero automatically and whole transaction history got deleted. No balance showing at all. I want my transaction history back as well as i want my rupees refunded. This happend all of a sudden. I request for my wallet money to get refunded as soon as possible.

[my paytm account number - [protected] (Paytm)] (Frauds don't call me i don't even have money to eat)
I've bank transferred my gold ammount, but the transaction is still pending & ammount is deducted from my account but not credited to the bank account.
I further texted paytm about it they conveyed that my transaction is pending due to high in build value, & wait for 72hrs.
It has been more than 3-4 days and my amount is still not credited to the bank account..
I urgently needed the money because my mother is very sick. Please sir help me.
Paytm is no more trustable.

I beg to say that i have made a transaction about 5750:00rs on 20 december from paytm for bigo live diamond puchasing but the transaction was failed and amountvwas deducted from my debit card. I got a messege from your side that your order was cancelled and your amount would be refunded back but i didnt get any refund back yet so plz help me out. My order id which you have sent to me is[protected]. I will be very thankful for your help and support and plz call me back on this contact no [protected]. Thnx. Waiting for your ans.

I booked a bus ticket from kota to ujjain from ganesh travels through paytm. The arrival time of bus at kota bus stand was 2:20 am and departure time was 2:35 am. But when i reached to the bus stand at 2:20 am, bus has already left the bus stand and had reached almost 20 km away from the bus stand.. I called the bus driver and told him that i’m coming to the bus by my friends bike and asked him to wait for me somewhere so that i can get the bus.. But he switched off the phon.. Again when i called the paytm costumer care then the person told that they can do nothing except refunding the amount.. The behaviour of the travel agency was very rude and the bus driver was so irrisponaible.. I have attached the call details and the bus ticket with this complaint, and request for the action against the travel agency and the ticket provider company

I have booked bus tickets form surat to hyderabad through paytm on 22/12/2017. The bus was of 5:30pm. Around 2 or 2:30pm when i called the travel agency they told no bus run from surat to hyderabad. Then i gave a call to paytm customer support they enquired and told me that bus has been canceled sir but the travel agency person told me that there is no bus only from surat to hyderabad. It was very urgent and have to me in hyderabad by 23/12/2012 but they told me we can't do anything i[censored] want we will refund you the money but it's not about money they are not understanding how urgent it was for me to reach hyderabad. They told there is no alternative you have to arrange from your own there is an alternative they can book flight tickets for me but they did not it was there mistake they are putting fraud ads and cheating customers. Like me they have cheated so many customer by show this. And i told them i don't want refund just arrange an alternative for me but they did not and gave me refund when i told them i will complain about you in consumer court. I had to be be in hyderabad by 23/12/2017 as it was very urgent i had a very big business meeting there now because of them my name was spoiled and i lost my client and i had a very big loss. I want the full money from paytm now because of them i had a very big loss and they have to repay me the loss. They are cheating a lot of customers by showing the false ad.

Dear sir
My registered mobile number is [protected]
I transfer the payment of rs. 5000 from paytm bank to icici bank on 18/12/2017.
The payment is not successfully transferred.
The payment is debit from paytm bank but not credit to icici bank.
Transaction id m23107
Imps reference no.[protected]
My paytm a/c[protected]

In paytm bank statement shows that the amount is successfully transferred to bank but that’s not correct.

Sir,
I had recharged my registered mobile number with rs 448/- airtel through my sbi savings bank account on 09 dec 17 through net banking and through paytm amount debited and my mobile not recharged with the amount again after confirmation from airtel customer care i again recharged with the same amount for rs 448 after 4-5 days then only it got recharged. But my amount which was deducted from paytm not yet credited to my account so far. Hence, i request you to credit the amount at the earliest.
My mobile number [protected]
Mail id [protected]@rediffmail.com